--- title: Experience.com Reviews meta_title: 'Experience.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 412 reviews by the users' company size, role or industry to find out how Experience.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 412 scale: '5' date_modified: '2026-10-26' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Experience.com Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use with Experience.com, enjoying seamless setup and accessible, user-friendly features. (93 mentions)
Users highly value the exceptional customer support from Experience.com, ensuring timely and professional assistance whenever needed. (67 mentions)
Users appreciate the easy-to-use interface of Experience.com, enhancing their ability to manage and analyze customer reviews. (67 mentions)
Users appreciate the seamless review management of Experience.com, enhancing client engagement and operational efficiency effortlessly. (60 mentions)
Users value the real customer experiences on Experience.com, enhancing marketing strategies and building confidence in their business. (49 mentions)
Users find linking issues burdensome, preferring direct posting on other review sites for convenience. (15 mentions)
Users often face connection issues with Experience.com, finding account linking and reconnections cumbersome. (9 mentions)
Users experience integration issues with Experience.com, especially regarding social media linking and options for loan officers. (9 mentions)
Users find the social media integration confusing and are frustrated by the need for a business account. (9 mentions)
Users face improvement needs with Experience.com, citing connection issues, excessive review prompts, and outdated survey questions. (8 mentions)

5 Pros or Advantages of Experience.com

5 Cons or Disadvantages of Experience.com

Experience.com Reviews (412)

Reviews

Experience.com Reviews (412)

4.8
412 reviews
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Kim W.
KW
Kim W.
Branch Manager
Enterprise (> 1000 emp.)
"Enhances SEO & Social Media Integration"
5/5
What do you like best about Experience.com?

I like how Experience.com is seamless between connections and allows me to post directly to Facebook, LinkedIn, and my Google page through the system. The initial setup was easy, and I still use the Magic Link to sign in, which adds to the convenience. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

I wish it were easier to request a review from someone. I would like to go back to customers and engage them again if they had a good experience and I missed the opportunity to let them know how important those 5 star reviews are. It would be helpful to keep a list of the non-responsive reviews so I can check a box and mass send a bunch of review requests at the same time. Review collected by and hosted on G2.com.

Response from shrabani Das of Experience.com

Thank you for sharing how Experience.com has helped you solve the problem of not following up on customer feedback. We're pleased to hear that the automation has been beneficial for you.

SS
Shawn S.
Small-Business (50 or fewer emp.)
"A Promising Platform for Managing Client Reviews and Building My Business"
5/5
What do you like best about Experience.com?

My experience with Experience.com has been excellent so far, particularly the onboarding process. Lauren Cunningham has been outstanding over the past two days, patiently walking me through the platform, helping me configure my account, and explaining how to manage review requests and responses.

As a mortgage loan officer, I appreciate having a platform designed to help me collect client feedback, build my online reputation, and strengthen my business. Lauren's professionalism, knowledge, and willingness to answer my questions have made the entire setup process smooth and enjoyable. I'm looking forward to putting everything I've learned into practice. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

At this time, I have no complaints about Experience.com. I'm still in the early stages of using the platform, but the onboarding experience has been excellent, and the support I've received has exceeded my expectations. As I begin using more of its features, I'll be in a better position to provide additional feedback. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Hi Shawn,

Welcome to Experience.com! Thank you so much for taking the time to leave such a detailed review. We're thrilled to hear that your onboarding experience was so seamless.

We’ll be sure to pass along your generous compliments to Lauren Cunningham—she takes great pride in helping new members get set up for long-term success. Automating review requests after loan closings is a game-changer for loan officers, and we’re excited to see you put everything into practice to build your brand and gain local visibility.

As you dive deeper into the platform, please don't hesitate to reach out if you need anything at all. Welcome aboard!

Best regards,

The Experience.com Team

Jo Anne (Joey) F.
JF
Jo Anne (Joey) F.
Sales Manager/Sr Loan Officer
Enterprise (> 1000 emp.)
"Effortless Survey Responses with Helpful AI Follow-Ups"
5/5
What do you like best about Experience.com?

They do a good job of asking for survey response and making it easy for the client and us to respond. Ai makes it helpful and then if we don't get to it timely their Ai will automatically send a response which is great! Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

I would like to get a copy of the email that goes out to the client when it does so that I can remind them or ask them to rate me. Also letting the client know that they should give a 5 for a good job as the difference between 4 and 5 is huge so explaining how the rating is to the client would be better. What a level 4 service looks like vs a 5 so they give the accurate score, its not like a 9 vs 10 Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Thank you so much for taking the time to share your feedback with us on G2! We are absolutely thrilled to hear that our automated campaigns and AI-driven features are making it seamless for you to collect and respond to survey responses. Providing top-tier reputation management software that drives client satisfaction surveys is exactly what we aim for, especially for professionals looking to dominate their local market.

We also want to thank you for sharing your thoughts on how we can make our workflows even stronger, from our client communication transparency to our profile transition and history migration process. Feedback like yours is incredibly valuable as we continue to refine our customer experience management platform for busy professionals. We have passed your suggestions along directly to our product team.

Thank you again for partnering with us and letting our AI support your business growth! If you ever need assistance or want to talk about maximizing your online review management strategy, please don’t hesitate to reach out.

Hans B.
HB
Hans B.
Independent Mortgage Broker
Mid-Market (51-1000 emp.)
"Effortless Review Management, Seamless Integration"
4.5/5
What do you like best about Experience.com?

I like that Experience.com is integrated into my company's loan origination system because it automatically asks for reviews from buyers and realtors when I close a loan, which I find very nice. I love using Experience.com; it's been really easy to set up, taking just about forty minutes and an interview with an awesome rep. It's also helpful because it allows my clients to give honest reviews easily, helping me help more people. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

There's just so much to learn from Experience.com. It's hard for me to spend enough time on it to really make it work for me. Review collected by and hosted on G2.com.

Response from shrabani Das of Experience.com

Thank you for your positive feedback! We're thrilled to hear that you find Experience.com helpful in aggregating your client reviews and boosting your online presence. We appreciate your suggestion regarding automatically sending review links to your clients and will definitely consider it for future improvements. We understand the importance of making the review process seamless for you and your clients. If you have any more suggestions or feedback, please feel free to reach out. We're here to help you showcase your positive reviews effectively.

Jon H.
JH
Jon H.
Managing Partner & Mortgage Advisor
Mid-Market (51-1000 emp.)
"Empowers Visibility with Excellent Support"
5/5
What do you like best about Experience.com?

I really value the personal service I get from Nathan Campbell, the customer success manager at Experience.com. His assistance has been crucial in helping me set up and maximize my profile. Without his help, I might have just stuck to the basic model, but now I'm upgrading to the pro level to fully utilize their features. I also find Experience.com to be affordable and easy to use. I appreciate how it auto-generates reviews from my clients and posts them to my social media, something I wouldn't normally do. This feature really stands out for me. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

nothing Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Hi Jon,

Thank you for the wonderful review! We’ll be sure to pass your shoutout directly to Nathan—he takes huge pride in helping our partners grow beyond the basics, and he’ll be delighted to hear this.

Automating client reviews and social posts is all about giving time back to busy leaders like you, so it's fantastic to hear that feature is delivering real value. Congratulations on upgrading to Pro, and thank you for being a valued part of Experience.com!

Scott M.
SM
Scott M.
Mortgage Broker
Small-Business (50 or fewer emp.)
"Streamlined Social Media Connections, But ZIP Code Targeting needs work"
5/5
What do you like best about Experience.com?

#1 My acct rep Lauren Cunningham was amazing, and that experience alone in setup and onboarding was a fantastic Experience! I love how Experience.com connects all my social media platforms to leave reviews. It's great for promoting my business and sharing clients' and realtors' experiences. I find the ease of sharing, receiving, and requesting reviews very cutting-edge, handy, and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

The ZIP code feature isn't really working for me. I thought it would help with marketing in certain areas, but I haven't seen any new business coming in by purchasing these ZIP codes. I also wish my name appeared more prominently in searches, especially since I'm partnered with Experience.com and am active in my community. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Thank you so much for taking the time to share your feedback with us on G2! We are absolutely thrilled to hear that Lauren Cunningham provided an amazing onboarding experience—we will be sure to pass your kind words along to her! It is wonderful to know that our platform is making it seamless for you to connect your social media channels, manage client satisfaction surveys, and share experiences to grow your business.

We also really appreciate your constructive feedback regarding how our targeted marketing features display and perform for you. Our goal is to provide a highly effective reputation management platform that gives our partners maximum visibility, so we have shared your thoughts directly with our product team for review.

Thank you again for partnering with us to reach new clients and real estate agents. We love having you active in our community and look forward to supporting your ongoing growth!

Richard Q.
RQ
Richard Q.
Enterprise (> 1000 emp.)
"All-in-One Review Hub with Easy Setup"
4/5
What do you like best about Experience.com?

I like that Experience.com is a one-stop shop for all reviews, as it brings together different websites like Google, Facebook, and Experience.com itself into one location where it's easily manageable. It also lets me know where I rank in my state. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

I think the analytics for individual websites could be less stringent. The sites are usually managed by a corporate IT department, and an individual Experience.com user doesn't have access to update those items. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Hi Richard,

Thank you for the great feedback! It’s fantastic to hear that consolidating your reviews into one hub and tracking state rankings is bringing value to your work.

We appreciate your note regarding website analytics requirements on individual accounts as well. Feedback like yours helps us make platform setup smoother for everyone.

Warmly,

The Experience.com Team

MM
Michele M.
Independent Medicare and Health Insurance Agent
Small-Business (50 or fewer emp.)
"Excellent Customer Service and an Easy, Engaging Platform"
5/5
What do you like best about Experience.com?

I've had a great experience with Experience.com! Their customer service and outreach has been excellent. They are responsive, helpful, and patient with questions. I appreciate how simple they've made the process. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

I have no dislikes so far. The platform is easy to use, is engaging, and links multiple social media platforms to ensure consistency. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Hi Michele,

Thank you so much for taking the time to share your review! We're thrilled to hear that you're enjoying the platform and having such a great experience with our team.

As an independent agent running a small business, your time is valuable. We're glad Experience.com makes it simple to manage and maintain a consistent social media presence across all your platforms.

We appreciate your trust in us and look forward to continuing to support you and your business!

Best regards,

The Experience.com Team

Nate W.
NW
Nate W.
Mortgage Loan Consultant
Mid-Market (51-1000 emp.)
"Intuitive, Easy Navigation with Dynamic Functionality"
4.5/5
What do you like best about Experience.com?

What I like most is how intuitive the site feels. It’s straightforward to navigate, yet it still offers dynamic functionality. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

There are a couple of very minor 'hiccups' with the site. In particular, It will not update my score based on the providing accreditations, even though I have provided, cleared, and re-entered. It just will not update to show that it is complete. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

Thank you, Nate, for taking the time to share your feedback! We're happy to hear that you find Experience.com intuitive and easy to navigate while still offering the functionality you need.

It's also great to know the platform helps you stay on track with responding to clients, managing client experiences, and staying connected after the transaction.

Regarding the issue with your accreditations not updating, we've informed our team, and someone will be reaching out to you directly to help resolve it.

We appreciate you being part of the Experience.com community and sharing your experience with us!

Lori A.
LA
Lori A.
Sales Manager
Mid-Market (51-1000 emp.)
"Makes Client Reviews Easy—and Replies Even Easier"
5/5
What do you like best about Experience.com?

I love how it makes it simple for my clients to leave reviews. It’s also very easy for me to reply to them. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

I have not found anything I dislike about experience Review collected by and hosted on G2.com.