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Best Experience Management Software with B2B Account Experience Capabilities

Below are the top-rated Experience Management Software with B2B Account Experience capabilities, as verified by G2’s Research team. Real users have identified B2B Account Experience as an important function of Experience Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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11 Listings in Experience Management Available
  • Sort By:
    G2 Score
Resonate CX
(469)4.6 out of 5
5th Easiest To Use in Experience Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-wi

    Users
    • Store Manager
    • Store manager
    Industries
    • Retail
    • Education Management
    Market Segment
    • 36% Small-Business
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Resonate CX is a tool used by organizations to obtain real-time feedback from clients, track NPS scores, and gain insights into customer satisfaction.
    • Reviewers like the ease of use, the ability to view feedback separately for different brands, the integration with OfficeRND, and the valuable insights provided by the platform, such as NPS scores and customer perspectives.
    • Reviewers experienced challenges with the interface, frustration with constant pop-ups for AI assistance, lack of context regarding the distribution of surveys, and confusion about the rating system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Resonate CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Helpful
    121
    Feedback Management
    107
    Customer Feedback
    100
    Insights Generation
    49
    Cons
    Scoring System Issues
    47
    Inadequate Feedback
    34
    Survey Issues
    23
    Reporting Issues
    21
    Review Management
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Resonate CX features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.4
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Resonate Solutions
    Company Website
    Year Founded
    2001
    HQ Location
    North Sydney, Australia
    Twitter
    @ResonateAU
    213 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-wi

Users
  • Store Manager
  • Store manager
Industries
  • Retail
  • Education Management
Market Segment
  • 36% Small-Business
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Resonate CX is a tool used by organizations to obtain real-time feedback from clients, track NPS scores, and gain insights into customer satisfaction.
  • Reviewers like the ease of use, the ability to view feedback separately for different brands, the integration with OfficeRND, and the valuable insights provided by the platform, such as NPS scores and customer perspectives.
  • Reviewers experienced challenges with the interface, frustration with constant pop-ups for AI assistance, lack of context regarding the distribution of surveys, and confusion about the rating system.
Resonate CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Helpful
121
Feedback Management
107
Customer Feedback
100
Insights Generation
49
Cons
Scoring System Issues
47
Inadequate Feedback
34
Survey Issues
23
Reporting Issues
21
Review Management
20
View All Pros and Cons
Resonate CX features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
9.4
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Resonate Solutions
Company Website
Year Founded
2001
HQ Location
North Sydney, Australia
Twitter
@ResonateAU
213 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Medallia Customer Experience
(199)4.5 out of 5
Optimized for quick response
View top Consulting Services for Medallia Customer Experience
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medalli

    Users
    No information available
    Industries
    • Hospitality
    • Financial Services
    Market Segment
    • 62% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Medallia Customer Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback Management
    15
    Helpful
    14
    Improvement
    9
    Customer Feedback
    8
    Insights Generation
    8
    Cons
    Difficult Reporting
    6
    Expensive
    4
    Implementation Issues
    4
    Improvement Needed
    4
    Learning Curve
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Medallia Customer Experience features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Effort Score (CES)
    Average: 8.1
    9.2
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.4
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Medallia
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,961 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medalli

Users
No information available
Industries
  • Hospitality
  • Financial Services
Market Segment
  • 62% Enterprise
  • 22% Mid-Market
Medallia Customer Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback Management
15
Helpful
14
Improvement
9
Customer Feedback
8
Insights Generation
8
Cons
Difficult Reporting
6
Expensive
4
Implementation Issues
4
Improvement Needed
4
Learning Curve
4
View All Pros and Cons
Medallia Customer Experience features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Effort Score (CES)
Average: 8.1
9.2
Customer Satisfaction (CSAT) Score
Average: 8.5
9.4
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Medallia
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,274 Twitter followers
LinkedIn® Page
www.linkedin.com
1,961 employees on LinkedIn®
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Qualtrics Customer Experience
(747)4.3 out of 5
Optimized for quick response
View top Consulting Services for Qualtrics Customer Experience
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to bette

    Users
    • Business Data Analyst
    • Community Manager
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 52% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualtrics Customer Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Analytics
    10
    Helpful
    10
    Customer Support
    7
    Dashboard Usability
    7
    Cons
    Improvement Needed
    6
    Limited Customization
    5
    Complexity
    4
    Expensive
    4
    Integration Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualtrics Customer Experience features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Customer Effort Score (CES)
    Average: 8.1
    8.9
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    9.1
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,019 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to bette

Users
  • Business Data Analyst
  • Community Manager
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 52% Enterprise
  • 36% Mid-Market
Qualtrics Customer Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Analytics
10
Helpful
10
Customer Support
7
Dashboard Usability
7
Cons
Improvement Needed
6
Limited Customization
5
Complexity
4
Expensive
4
Integration Issues
4
View All Pros and Cons
Qualtrics Customer Experience features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.8
Customer Effort Score (CES)
Average: 8.1
8.9
Customer Satisfaction (CSAT) Score
Average: 8.5
9.1
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,197 Twitter followers
LinkedIn® Page
www.linkedin.com
6,019 employees on LinkedIn®
Gainsight Customer Success
(1,632)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Experience Management software
View top Consulting Services for Gainsight Customer Success
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Success (CS) is the command center for post-sale growth, giving CROs and CS leaders the visibility, automation, and AI they need to protect revenue and scale efficiently. Instead of

    Users
    • Customer Success Manager
    • Senior Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gainsight Customer Success Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Centralized Information
    54
    Visibility
    51
    Customer Support
    39
    Data Centralization
    38
    Cons
    Not Intuitive
    23
    Missing Features
    22
    Steep Learning Curve
    20
    Complexity
    19
    Limited Customization
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gainsight Customer Success features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Customer Effort Score (CES)
    Average: 8.1
    8.6
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.8
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,095 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Success (CS) is the command center for post-sale growth, giving CROs and CS leaders the visibility, automation, and AI they need to protect revenue and scale efficiently. Instead of

Users
  • Customer Success Manager
  • Senior Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 34% Enterprise
Gainsight Customer Success Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Centralized Information
54
Visibility
51
Customer Support
39
Data Centralization
38
Cons
Not Intuitive
23
Missing Features
22
Steep Learning Curve
20
Complexity
19
Limited Customization
18
View All Pros and Cons
Gainsight Customer Success features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
7.9
Customer Effort Score (CES)
Average: 8.1
8.6
Customer Satisfaction (CSAT) Score
Average: 8.5
8.8
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Gainsight Inc.
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,190 Twitter followers
LinkedIn® Page
www.linkedin.com
1,095 employees on LinkedIn®
Totango
(1,146)4.3 out of 5
Optimized for quick response
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales

    Users
    • Customer Success Manager
    • CSM
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Totango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Helpful
    100
    Customer Support
    99
    Customization
    98
    Efficiency
    94
    Cons
    Learning Curve
    86
    Integration Issues
    68
    Missing Features
    59
    Steep Learning Curve
    51
    Limited Customization
    49
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Totango features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Customer Effort Score (CES)
    Average: 8.1
    8.2
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.1
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Totango
    Company Website
    Year Founded
    2010
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales

Users
  • Customer Success Manager
  • CSM
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Small-Business
Totango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Helpful
100
Customer Support
99
Customization
98
Efficiency
94
Cons
Learning Curve
86
Integration Issues
68
Missing Features
59
Steep Learning Curve
51
Limited Customization
49
View All Pros and Cons
Totango features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.8
Customer Effort Score (CES)
Average: 8.1
8.2
Customer Satisfaction (CSAT) Score
Average: 8.5
8.1
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Totango
Company Website
Year Founded
2010
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®
CustomerGauge
(50)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying

    Users
    No information available
    Industries
    • Food & Beverages
    • Information Technology and Services
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CustomerGauge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Lack of Information
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CustomerGauge features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CustomerGauge
    Year Founded
    2007
    HQ Location
    Amsterdam
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying

Users
No information available
Industries
  • Food & Beverages
  • Information Technology and Services
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
CustomerGauge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Lack of Information
1
View All Pros and Cons
CustomerGauge features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
CustomerGauge
Year Founded
2007
HQ Location
Amsterdam
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
CustomerSure
(6)4.5 out of 5
Entry Level Price:£999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CustomerSure Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    3
    Customer Feedback
    2
    Feedback Management
    2
    Helpful
    2
    Cons
    Dashboard Issues
    1
    Improvement Needed
    1
    Learning Curve
    1
    Not Intuitive
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CustomerSure features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CustomerSure
    Year Founded
    2010
    HQ Location
    Newcastle upon Tyne, GB
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
CustomerSure Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
3
Customer Feedback
2
Feedback Management
2
Helpful
2
Cons
Dashboard Issues
1
Improvement Needed
1
Learning Curve
1
Not Intuitive
1
Poor Customer Support
1
View All Pros and Cons
CustomerSure features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
CustomerSure
Year Founded
2010
HQ Location
Newcastle upon Tyne, GB
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Encompass-CX
(1)3.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distribute

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Encompass-CX features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Customer Effort Score (CES)
    Average: 8.1
    5.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    5.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    salesEQUITY
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distribute

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Encompass-CX features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
6.7
Customer Effort Score (CES)
Average: 8.1
5.0
Customer Satisfaction (CSAT) Score
Average: 8.5
5.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
salesEQUITY
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
PeopleMetrics
(1)3.0 out of 5
  • Overview
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    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PeopleMetrics features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Peoplemetrics
    Year Founded
    2001
    HQ Location
    Fort Washington, US
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
PeopleMetrics features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Peoplemetrics
Year Founded
2001
HQ Location
Fort Washington, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
MirrorWave
0 ratings
  • Overview
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    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic account

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MirrorWave features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MirrorWave
    Year Founded
    2009
    HQ Location
    Auckland, NZ
    Twitter
    @MirrorWave
    22 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic account

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
MirrorWave features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
MirrorWave
Year Founded
2009
HQ Location
Auckland, NZ
Twitter
@MirrorWave
22 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Sibyl Pulse
0 ratings
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sibyl Pulse alerts you to at risk customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sibyl Pulse features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sibyl Pulse
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sibyl Pulse alerts you to at risk customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Sibyl Pulse features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Sibyl Pulse
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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