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UserTesting

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792 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
#1 in 5 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

540
211
32
7
2

UserTesting Reviews

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Profile Name
Star Rating
540
211
32
7
2
LS
Luciana S.
IT Manager at Fisiotrainers
06/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Quick Access to Real Users with an Intuitive Dashboard and Rich Video Insights

UserTesting offers quick and convenient access to real users, where it captures feedback and usability testing results The program has simplified launch and testing procedures and no extensive orientation or training required We get screen captures and video recordings, which obtains qualitative insights about a product The software allows a large participant pool, which brings a robust turnaround times UserTesting is resourceful in ensuring that we get usability issues right on time, mostly earlier during the program development phase The process of testing is done across mobile apps, websites and other digital spaces The dashboard we get from UserTesting is very intuitive and it helps us in reviewing all the recordings and responses from participants
Sambit Kumar B.
SB
Sambit Kumar B.
Blockchain 🔗 || Cyber Security 👨‍💻|| Web development🪄 || Solidity👾 || web3 🎯
06/07/2026
Validated Reviewer
Review source: Organic

UserTesting Makes Gathering Genuine Feedback Fast and Simple

UserTesting is a platform where two types of people can register: business users and testers. Business users can list their new or upcoming features and select specific testers to try them out and share their own genuine feedback. The tests are mostly four types: unmoderated, live conversation, small live conversation, and short tests. For testers, a certain amount is allocated for completing each test, and once it’s approved, you can receive your compensation through PayPal. Tester can get 50+ tests within a week and they pay very well compared with their competitors. Task's are related to UI / UX design and core business talk. Easy onboarding with a sample qualifying task.
Anchal J.
AJ
Anchal J.
Student at Jain (Deemed-to-be University)
05/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

UserTesting: Real Feedback Made Simple That Improves Products

The best thing about UserTesting is getting fast video feedback from real people so you can see exactly how they use your product.

About

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HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007