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Qualtrics

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4,264 reviews
  • 4 profiles
  • 20 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2002
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Qualtrics Reviews

Review Filters
Profile Name
Star Rating
2867
1149
195
33
21
Verified User in Research
UR
Verified User in Research
03/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Qualtrics is an excellent software to create clean, clear online surveys

I like the interface is super easy to use. You just add your questions and there's a ton of ways to customize each question.
Verified User in Oil & Energy
AO
Verified User in Oil & Energy
03/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful, Flexible Platform for Collecting and Analyzing Experience Data

Qualitrics is a powerful, comprehensive, tool-based platform which helps to collect and analyse the experience data across multiple platforms. Their survey is also highly flexible, and their analytical tool helps us to uncover deeper data analysis. They also have automation and trigger-based capabilities, which are very efficient.
Verified User in Computer Software
UC
Verified User in Computer Software
02/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Flexible and Feature-Rich CX Platform

What I like most is the platform’s flexibility and depth. It allows us to design highly customized surveys with advanced logic, segmentation, and targeting. For example, using its advanced survey logic such as display logic and branch logic, I can design a CSAT survey where customers only see relevant questions, which strongly improve response quality and reducing survey fatigue, It also enables highly targeted insights without needing separate survey for each target audience segment.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM