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ClearlyRated

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130 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2003
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ClearlyRated Reviews

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Profile Name
Star Rating
114
14
2
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0
Verified User
G
Verified User
08/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use with Great AEC Support

I use ClearlyRated to survey clients for a baseline survey, and I find the client feedback tool easy to use and understand, without much training needed. I appreciate that it's specific to the AEC industry because our industry has many nuances, which are mostly well-addressed. I also like the AI feature that helps with responses and that the customer service is really good, with people who are helpful, responsive, and who understand the process. Additionally, the initial setup was pretty easy.
Vanessa Y.
VY
Vanessa Y.
CMO and DAHLIN
08/18/2026
Validated Reviewer
Review source: Organic

Strengthens Client Connections, Needs Consistency

I like that ClearlyRated's CFT is specific to the AEC industry, and they understand our business. I especially like working with Ryan Suydam, who knows our firm and takes the time and attention to address our unique needs. He cares about our CX program being a success.
Verified User in Accounting
EA
Verified User in Accounting
08/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Bulk NPS Surveys with Automated Reminders and Robust Reporting

the ability to send our clients surveys in bulk, with automated reminders and robust reporting for responses. having an nps score has been incredibly valuable to track over the past few years as we continue refining our client experience strategy.

About

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HQ Location:
Portland, Oregon

Social

@ClearlyRated

What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003