ClearlyRated

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131 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2003
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ClearlyRated Reviews

Review Filters
Profile Name
Star Rating
114
15
2
0
0
JH
Jennifer H.
Executive AdminMid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Onboarding, Real-Time Data, and Smooth HubSpot Integration at a Fair Price

The software is easy to use and onboard to. User friendly interface. Provides a lot of real time data and information very quickly. The pricing is fair for the software compared to other alternatives. Integrated nicely with HubSpot.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
08/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use with Great AEC Support

I use ClearlyRated to survey clients for a baseline survey, and I find the client feedback tool easy to use and understand, without much training needed. I appreciate that it's specific to the AEC industry because our industry has many nuances, which are mostly well-addressed. I also like the AI feature that helps with responses and that the customer service is really good, with people who are helpful, responsive, and who understand the process. Additionally, the initial setup was pretty easy.
Vanessa Y.
VY
Vanessa Y.
Chief Marketing OfficerMid-Market (51-1000 emp.)
08/18/2026
Validated Reviewer
Review source: Organic

Strengthens Client Connections, Needs Consistency

I like that ClearlyRated's CFT is specific to the AEC industry, and they understand our business. I especially like working with Ryan Suydam, who knows our firm and takes the time and attention to address our unique needs. He cares about our CX program being a success.

About

Contact

HQ Location:
Portland, Oregon

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What is ClearlyRated?

ClearlyRated is the leading CX platform designed specifically for B B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Details

Year Founded
2003