Products

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

Sugar Serve helps customer service teams manage cases, meet SLAs, and deliver better support across every channel. Agents get a complete view of customer interactions and the tools to resolve issues quickly, without switching between systems. Leaders can monitor case trends, service performance, and customer satisfaction with built-in reports and dashboards. With omnichannel engagement, self-service options, and automated workflows, Sugar Serve simplifies customer support and helps teams improve

AI-Native Platform to automate mobile app protection. 400+ defenses Certified Secure™ for mobile app security, fraud prevention, anti-malware, anti-bot, anti-ATO, and anti-cheat. Full lifecycle automated build, test, monitor, detect, respond, support. All Android & iOS apps.

Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu

Leadoo is the fastest-growing Conversational Marketing Platform in the Nordics. We provide a simple toolkit that turns your passive website visitors into qualified leads, in interactive and friendly ways. Doing so we help companies to generate more leads, convert more qualified applicants, and improve customer service with bots and Humans.

Unacademy aims to build the world's largest online knowledge repository for multi-lingual education. We use technology to empower great educators and create a community of self-learners. Our vision is to partner with the brightest minds and democratise education for everyone looking to learn.

Kapa.ai is an AI-powered platform that transforms your existing knowledge base into a reliable, production-ready assistant capable of instantly answering technical questions. By integrating with over 40 technical source connectors, including documentation, tutorials, chat logs, and GitHub issues, Kapa.ai ensures accurate and context-specific responses. Trusted by companies like OpenAI, Docker, and Reddit, it enhances developer support by reducing response times and identifying documentation gaps

Provides identity-as-a-service (IDaaS) for every user, including single sign-on (SSO), risk-based multi-factor authentication (MFA), adaptive access, user lifecycle management, and identity analytics

With IdentityNow, SailPoint delivers integrated IAM services from the cloud that automate compliance, provisioning, password management, and access management.

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce co

Eltropy is a comprehensive digital communications platform designed specifically for community financial institutions (CFIs) such as credit unions and community banks. By integrating various communication channels—including text messaging, secure chat, video banking, and voice—into a unified interface, Eltropy enables CFIs to engage with their members securely and efficiently. The platform leverages artificial intelligence to automate routine tasks, enhance member interactions, and streamline op

LiSeller is an AI-driven platform designed to enhance your LinkedIn organic growth by automating and optimizing engagement. Operating 24/7, it monitors your LinkedIn feed, identifies relevant posts, and crafts personalized comments that align with your brand's voice. This proactive approach increases profile views, boosts post impressions, and fosters valuable connections, transforming your LinkedIn presence into a dynamic growth engine. Key Features and Functionality: - AI-Powered Monitoring:

Zimperium Mobile App Protection Suite (MAPS) is an AI-empowered mobile app security platform that protects enterprise applications from development through runtime. MAPS combines static and dynamic analysis, code hardening, runtime self-protection, and cryptographic key protection in a single platform, detecting and stopping zero-day attacks, malware, tampering, and app-based threats in real time on the device. Over-the-air security updates keep apps protected against evolving threats without re

Ever experience that moment when your client's unique needs just can't find a home on a single platform? Enter Sellful, your one-stop solution, where we seamlessly blend your brand or your client's brand into the mix. At Sellful, we empower you to craft exclusive, white-label software configurations that outshine anything else out there. Whether it's crafting bespoke restaurant websites, creating tailored client and employee portals, or fashioning cutting-edge dropshipping shops, your creative

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

UsefulFeedback! is a cloud-based, highly configurable complaints management system designed to help organizations effectively capture, manage, and report on customer complaints and feedback across their entire business network. By automating the interaction and engagement process across all enterprise channels—including frontline employees, customer service teams, and external service providers—UsefulFeedback! enables businesses to enhance customer experience, improve service levels, and comply

Upland RightAnswers is the AI-powered, leading KCS v6 verified solution for configurable, scalable knowledge creation and delivery. Tailored for complex enterprises, RightAnswers allows customer service teams to quickly troubleshoot issues and satisfy customers.