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DigitalGenius

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4.7 out of 5 stars
46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
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DigitalGenius

46 reviews

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

Profile Name

Star Rating

37
9
0
0
0

DigitalGenius Reviews

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Profile Name
Star Rating
37
9
0
0
0
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
08/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Providing Digital Solutions with a Human touch

|DigitalGenius
The most helpful thing about Digital Genius is its continued collaborative approach to daily operations and projects. They remain dedicated to their customers and always striving for improvements across all their touchpoints. They get bonus points for meeting everyone at their level and bringing a very human element to cooperating with people who may not be tech minded. They have always remained dedicated to their accounts.
Verified User in Retail
UR
Verified User in Retail
08/15/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seamless

|DigitalGenius
Constant support from day one. Helpful weekly calls and always will to offer advise
ID
Isabelle D.
08/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Amazing partnership with helpful team

|DigitalGenius
DG has helped us automating tasks in the CX department which has allowed employees to focus on other tasks that requires human attention and improved our day-to-day efficiency. DG is also great at giving a personalised response to customer inquiries and helping us find creative solutions to complicated issues. We also really appreciate the weekly meetings with our team where we are able to discuss the weekly plan and our goals.

About

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HQ Location:
London, England

Social

@DigitalGeniusAI

What is DigitalGenius?

DigitalGenius is a artificial intelligence (AI) company specializing in the integration of AI into customer support operations. By leveraging machine learning algorithms and natural language processing technology, DigitalGenius provides solutions that help streamline customer service workflows, automate repetitive tasks, and enhance customer interactions. Their platform is designed to improve efficiency and accuracy within customer support teams, enabling businesses to deliver faster, more effective responses to customer inquiries. DigitalGenius positions itself as an innovative partner in enhancing customer experience through advanced AI-driven automation and insights.

Details

Year Founded
2014