Products

timextender, through its automated data management platform, empowers the world with data, mind, and heart. We do this for one simple reason: because time matters. A Microsoft Gold Certified Partner, TimeXtender serves its 3,300+ customers, from mid-sized companies to Fortune 500, through a global network of partners.

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WEM, Q

The biggest and fastest growing companies in the world rely on Demandbase to drive their ABM and ABX strategies and to maximize their go-to-market performance. With the Demandbase ABX Cloud, fueled by our Account Intelligence, you have one platform to connect your 1st and 3rd party data for one view of the account, making it easy for revenue teams to stay coordinated across the entire buying journey, from prospect to customer.

Learn from every borrower and patient conversation with an intelligence solution for optimizing operations and QA.

CQ is a fully integrated Quality, Health, Safety and Environment Solution Suite (QHSE = EQMS + EHS). Natively built on the Salesforce.com platform it is not only 100% cloud based but packs powerful future readiness, security standards, performance and scalability.

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-

Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.

Strategically profile your ideal buyers, accurately target your customers and optimize your demand generation engine with better data.

EHS Insight allows you to ensure company-wide compliance with all your regulatory and other requirements without the burden of over-complication.

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo-Tech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes.

TrackWise software by Sparta Systems is an enterprise quality management solution (EQMS) that optimizes quality, ensures compliance, reduces risk, and lowers costs for world-class clients across a range of industries. Commonly known as QMS software, TrackWise software is the only enterprise quality management solution that offers the flexibility and configurability to adapt to company-specific requirements and business processes, enabling our clients to define, track, manage, and report on the

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel

Healee is a telehealth platform that benefits doctors and patients through convenient and accessible virtual contact.

Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management.

Data8 is a data quality management company, delivering a range of solutions including data validation, data cleansing and data enrichment.

Our platform helps organizations apply gamification to customer support, training, sales and many more organizational activities.

Blending Human And Machine Intelligence To Transform Your Customer Experience.

Anomalo connects to your data warehouse and immediately begins monitoring your data.

Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).