Joule
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes. Joule is designed to free teams from busy work and helps them work more efficiently with simple, natural language requests. Employees receive a continuous AI experience that connects data and workflows across SAP and third-party systems. Joule aims to enable faster, data-driven decisions with immediate, context-rich insights and automates multi-step workflows with a system of collaborative AI agents.
Average Rating: 4.3/5.0
Total Reviews: 99
Who Is the Company Behind Joule?
- Seller: SAP
- Company Website:
- Year Founded: 1972
- HQ Location: Walldorf
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Twitter: @SAP
297,052 Twitter followers -
LinkedIn® Page: www.linkedin.com
149,349 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 28% Medium, 28% Small
What Do G2 Reviewers Say About Joule?
AI-generated summary from verified user reviews
Pros
- Users commend Joule for its ease of use, allowing quick setup and intuitive integration with existing tools.
- Users value Joule's efficiency through easy setup and quick, intelligent responses that enhance productivity.
- Users find Joule to be incredibly valuable for automating tasks and enhancing decision-making with tailored insights.
- Users love Joule for its time-saving AI assistance, enhancing efficiency and streamlining essential operational tasks.
- Users value Joule for its automation capabilities, enhancing productivity and streamlining complex tasks effortlessly across business operations.
Cons
- Users find Joule's limited AI responsiveness frustrating, often receiving the same incorrect output rather than improved, context-specific answers.
- Users find that Joule has usage limitations when handling complex requests, leading to variable performance and delays.
- Users find that Joule suffers from inaccuracy, often providing generic answers and lacking contextual understanding.
- Users feel that Joule needs enhanced contextual understanding to provide more accurate and tailored responses to prompts.
- Users experience integration issues with Joule, particularly when connecting to non-SAP applications and core business systems.
What Are Recent G2 Reviews of Joule?
"SAP Joule’s AI Consultation Feature Saves Time and Effort"
Rating: 4.0/5.0 stars
— Jan W.
"Joule Streamlines SAP Workflows with Fast, AI-Powered Assistance"
Rating: 5.0/5.0 stars
— Abderrahmane Mohamed N.

