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Level AI

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220 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2018
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Level AI Reviews

Review Filters
Profile Name
Star Rating
173
40
6
0
1
Verified User in Consumer Services
UC
Verified User in Consumer Services
08/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clear Insights That Speed Up Coaching and Improve Customer Experience

Level AI makes it easier to review interactions, identify trends, and find coaching opportunities quickly. It saves time by giving clear insights that help improve the customer experience and agent performance.
Christy T.
CT
Christy T.
06/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful AI Answers, but Lacks One-on-One Guidance at Times

Able to ask AI for assistance with work and she/ he actually can give me information or answers to my questions
Bany F.
BF
Bany F.
06/25/2026
Validated Reviewer
Review source: Organic

Enhances Customer Experience and Agent Skills

I like how easy it is to give feedback to our representatives with Level AI. It collects our conversations pretty well, and the initial setup was very simple. It's a very complete app, and we don't need to use other tools.

About

Contact

HQ Location:
Mountain View, US

Social

@TheLevelAI

What is Level AI?

Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Details

Year Founded
2018
Website
thelevel.ai