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Level AI

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201 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.7
Serving customers since
2018
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164
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Level AI Reviews

Review Filters
Profile Name
Star Rating
164
31
5
0
1
Verified User in Manufacturing
UM
Verified User in Manufacturing
03/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

AI Flags Are Helpful, But Global Data Extraction Is Still Manual and Complex

The intrgration of AI helps me to be more efficient when conducting reviews. Though it is not always correct, the infromation it flags is helpful and helps me to be more efficient.
Tarrick W.
TW
Tarrick W.
02/26/2026
Validated Reviewer
Review source: G2 invite

Efficient QA Notifications, But Needs Scoring Improvement

I appreciate the notifications at the top that let me know once I've gotten a new score. It helps me by letting me know once a review is ready. The initial setup was quite easy with the SSO login.
Verified User in Retail
AR
Verified User in Retail
12/16/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Implementation and Great Value for Contact Centers

Level AI has proven to be a valuable partner for our contact center representatives. The reporting features and implementation process were straightforward, and we continue to receive excellent value from using the platform.

About

Contact

HQ Location:
Mountain View, US

Social

@TheLevelAI

What is Level AI?

Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Details

Year Founded
2018