I appreciate Prodigal for its impressive accuracy, which significantly enhances my productivity by reducing the need to constantly fix errors. The software reliably captures the essence of communications, be it my own words or those of customers, without excessive embellishments, allowing me to streamline the information to its necessary core efficiently. This direct approach facilitates quick reviews and smooth data input, sparing me the physical strain of over-typing and preserving my time. Moreover, the initial setup process was remarkable, with no downtime, allowing me to transition seamlessly into making calls immediately. This efficiency in getting started was truly impressive. Additionally, Prodigal's ability to cut down on our wrap-up time has made a tangible positive impact on my workflow. The overall experience has been valuable enough that I would confidently rate it as a ten and eagerly recommend it to colleagues and friends.

User-friendly, everything is self-explainable. I love that we can monitor someone's screen to ensure they are reviewing practices correctly.

It allows me to focus on the customer more intimately as I don't have to focus also on notating at the same time.