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Healee Reviews & Product Details

Healee is an integrated patient access solution built for the operational complexity of healthcare organizations. Healee helps medical groups efficiently manage complex physician and team schedules with a robust patient access solution that integrates with their EHR. Healee empowers patients to easily find and schedule care, while allowing clinical operators to coordinate diverse care teams with effective calendar management. With Healee, healthcare teams attract, engage and retain more patients, while simplifying operations, balancing workloads, and growing profitability. Healee replaces a multitude of manual workarounds associated with existing sub-optimal tools to alleviate patient complaints, improve capacity utilization, and reduce clinician burnout. The most reliable and robust patient access platform on the market, Healee facilitates over 700,000 appointments per month across over 5000 providers.

Seller

Healee

Languages Supported

Arabic, Bulgarian, German, English, Spanish

Product Description

Healee is a telehealth platform that benefits doctors and patients through convenient and accessible virtual contact.

Overview by

Vanya Choneva

Pricing

Pricing provided by Healee.

Healee Patient Access Solution

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1 Number of providers

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Healee Media

Healee’s seamless patient referral capabilities and multi-party communication tools make it easier for clinical staff to collaborate on patients’ cases and ensure care coordination.

Healee Demo - Custom questionnaires, medical forms, exit surveys

Healee’s custom medical forms boost your efficiency by easily automating time-consuming tasks like gathering health data from patients. You can create pre-defined medical forms with custom questions to help you provide high-quality care.

Healee Demo - AI diagnostic tools and decision support

An AI-guided assistant can speak with your patients prior to the consultations and provide you decision support. You can see a summary and possible suggestions, which can greatly reduce the time of the actual consultation.

Healee Demo - Consultations queue coordinator

After the patient sends a virtual visit request, you can have a coordinator be the liaison between clinicians and patients prior to the consultation. The coordinators could join the conversation with the patient, perform a triage or help with the administrative details around the appointment and ...

The extensive and easy-to-use appointment scheduling capabilities and great SEO platform features of Healee allow you to gain new patients, significantly decrease wait times and increase patient satisfaction. The verified patient reviews improve your online reputation and rating.

Healee Demo - Robust voice technologies and saved replies

In their hectic work, physicians often don’t have time for typing messages. Healee offers a medical-grade speech recognition tool that allows dictating messages to patients. You can also save some of the most common replies or files you send to patients, so that you can reuse them.

Healee Reviews (5)

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Gabriela M.

Small-Business (50 or fewer emp.)

9/29/2023

"Healee solves the complexity we have with scheduling"

5/5

What do you like best about Healee?

Healee really understands how complicated scheduling can get at our practice, and has made it easier for us and our patients. Patients can book different kinds of aesthetic procedures with different lengths and cadence, and reschedule on their own if necessary. For us, it's less work because all the information we need is collected when they book, and Healee is integrated with our medical software and patient portal. Review collected by and hosted on G2.com.

What do you dislike about Healee?

Introducing new scheduling software required an adjustment period for providers and clinical ops to become familiar with all features and capabilities of Healee. But that was a valuable investment in optimizing efficiency in the long run. Review collected by and hosted on G2.com.

What problems is Healee solving and how is that benefiting you?

Our practice experienced rapid growth during the past 6 months and Healee accommodated this growth fast and seamlessly. We added new providers, users and patients and we didn’t experience any technical challenges, which was very important for us. Healee has great scheduling capabilities and great support. Review collected by and hosted on G2.com.

AZ

Antonia Z.

Mid-Market (51-1000 emp.)

7/12/2023

"A great calendar management and patient scheduling solution for big medical groups"

5/5

What do you like best about Healee?

Our medical group has two locations and over 120 providers and we have been using Healee for calendar management and patient self-scheduling for almost 5 years. The solution has all the capabilities a healthcare organization might need to efficiently manage capacity and optimize organizational resources - intuitive filter-based provider search and other self-scheduling workflows like visit prepayments or bank card guarantee. They can handle complex appointment types like group visits, recurring follow-up visits, virtual or home visits and accommodate different settings for appointment types, lengths, provider preferences and many others. For 3 years, we have been also using Healee’s telehealth module. Review collected by and hosted on G2.com.

What do you dislike about Healee?

We don’t have anything we dislike about Healee - in the years we have collaborated with the company to implement suggestions for new functionalities that were missing, but Healee’s team has always been very responsive and currently we are not missing any capabilities. Review collected by and hosted on G2.com.

What problems is Healee solving and how is that benefiting you?

For us Healee is solving a big challenge with managing providers availability and patient self-scheduling. We have complex requirements and preferences from providers, as well as patients, and Healee is helping us manage all that complexity through various settings and workflows that we use. Also, we have one solution for scheduling, patient communication and telehealth, which is a great convenience. Review collected by and hosted on G2.com.

ED

Evgenia D.

Small-Business (50 or fewer emp.)

7/7/2023

"Patient access solution allowing for the complexity of mental health scheduling integrated with EHR"

5/5

What do you like best about Healee?

With Healee I can use different appointment types, lengths and care modalities. They have everything you might need for your mental health practice: patient scheduling, virtual care with group booking and video calls, custom intake forms, payments, etc. As an owner of a small mental health practice, it is also very important for me that Healee is integrated with our EHR. Review collected by and hosted on G2.com.

What do you dislike about Healee?

Inputting the settings and preferences for all providers in our practice in the scheduling module is required for the initial setup, but once it has been done, we can now enable complex workflows and save a lot of time and manual resources with patient intake and scheduling. Review collected by and hosted on G2.com.

What problems is Healee solving and how is that benefiting you?

We were able to accommodate growth in our practice without any effort on our side - we can add providers, acquire more patients, bookings and consultations and all services run smoothly. We were able to attract and retain a lot of new patients with Healee in a time of increased supply in the mental health segment. But most importantly for us, Healee is integrated with our EHR, so all information goes to one place and we have easy access to all patients' data. Review collected by and hosted on G2.com.

ST

Stefan T.

Small-Business (50 or fewer emp.)

4/6/2023

"All-in-one software for scheduling and virtual care"

5/5

What do you like best about Healee?

As a medical doctor and an owner of a small medical practice specialized in orthopedics, what I like most about Healee is that it allows us to use only one tool for all of these: patient scheduling, centralized scheduling for the reception desk, virtual care (both for follow up of my patients and finding new patients), payments, e-prescribing and triage. Healee has numerous capabilities and we try to make most of them. Review collected by and hosted on G2.com.

What do you dislike about Healee?

Due to its extensive functionality, onboarding new providers on Healee takes time, because not all of them are fluent with technology, but we have training support and materials from Healee. Review collected by and hosted on G2.com.

What problems is Healee solving and how is that benefiting you?

We were able to replace several tools we used for scheduling, telehealth, patient charting - now everything is in one place, which is very convenient and saves us a lot of time and effort to use different tools. Most importantly, we have a superb and comprehensive solution for our medical practice without any internal IT resources needed. Review collected by and hosted on G2.com.

VM

Vanya M.

Hospital & Health Care

Small-Business (50 or fewer emp.)

3/7/2023

"User-friendly digital health technology for patients and providers"

5/5

What do you like best about Healee?

Healee is a very user-friendly software, and I always encourage my patients to use it to connect with me. I especially appreciate the possibility of configuring specific clinical workflows - my organization managed to develop a breast cancer clinical protocol within Healee, which is very helpful for my work as a surgeon and beneficial for my patients. I also have the possibility to collaborate with other clinicians on more complicated cases, which significantly improves health outcomes for patients. Review collected by and hosted on G2.com.

What do you dislike about Healee?

Digital health technology as a whole is complicated for my elderly patients to use, but that’s not specific to Healee - they try to be as inclusive as possible and constantly work on excelling the experience for providers and patients Review collected by and hosted on G2.com.