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Call Center Studio
89 reviews
- 1 profiles
- 1 categories
Average star rating
4.8
Serving customers since
2018
Call Center Studio Reviews
BA
Bisher A.
Always-Available Support with Lightning-Fast Responses
Their support team is always available and responds quickly, which makes me feel confident and supported whenever I need help, the solution interface is very friendly and easy to use
MM
Mustafa M.
Flexible Cloud Contact Center with Powerful Monitoring, Reporting & Integrations
What I like best about Call Center Studio is its cloud-based flexibility, easy-to-use interface, and powerful features like real-time monitoring, detailed reporting, and seamless integrations. It helps improve agent performance, simplifies management, and provides a reliable, scalable contact center experience.
OG
Oguzhan G.
Streamlined Global Call Management with Easy Setup
I use Call Center Studio as the main platform to manage call operations for our Nigeria and Turkey teams. I appreciate how it integrates our telecom operator's call center numbers with our agents, allowing for more efficient call routing and agent distribution. I like the ease of use and the strong support team. It's valuable for managing multiple teams, and I can manage both the Turkey and Nigeria teams from a single panel. The initial setup was easy, with a well-structured onboarding process, and the support team was always available throughout the setup.
About
What is Call Center Studio?
Call Center Studio is a cloud-based call center software that offers scalable and flexible solutions for customer support and communication needs. Designed to streamline operations and enhance customer interactions, the platform can be easily integrated with existing systems and is suitable for businesses of all sizes. Some of its key features include omnichannel support, intelligent call routing, real-time analytics, and workforce management tools. By leveraging the power of the cloud, Call Center Studio enables organizations to manage customer interactions more efficiently and improve their overall service quality.
Details
Year Founded
2018
Website
callcenterstudio.comHunting for software insights?
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