Call Center Studio

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4.8 out of 5 stars
106 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2018
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3
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Call Center Studio Reviews

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Profile Name
Star Rating
95
8
3
0
0
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Review source: Organic

Absolute Charm

|Call Center Studio
The interface is absolutely legendary. Thanks to the development team for the theme!
Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Review source: Organic

CCS Streamlines Workflows with Fast Call Summaries, Transcripts, and Insights

|Call Center Studio
CCS offers several useful features that help streamline day-to-day workflows for both agents and quality analysts. Call Summaries & Transcripts make reviewing recorded calls much faster: you can get a quick overview from the call summary or read the full interaction in the transcript, which saves valuable time. Survey Tracking also makes it simple to confirm whether a customer received a survey. With Call Interval Insights, you can easily track and monitor the interval time between incoming calls.
Asu D.
AD
Asu D.
Head of caMid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Sales Team: Successful projects with great support and attentive sales team

|Call Center Studio
We are very satisfied with the support, the sales team is very attentive, we are doing very nice projects together

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HQ Location:
Chicago, Illinois

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What is Call Center Studio?

Call Center Studio is a cloud-based call center software that offers scalable and flexible solutions for customer support and communication needs. Designed to streamline operations and enhance customer interactions, the platform can be easily integrated with existing systems and is suitable for businesses of all sizes. Some of its key features include omnichannel support, intelligent call routing, real-time analytics, and workforce management tools. By leveraging the power of the cloud, Call Center Studio enables organizations to manage customer interactions more efficiently and improve their overall service quality.

Details

Year Founded
2018