Prodigal Reviews & Product Details

I appreciate Prodigal for its impressive accuracy, which significantly enhances my productivity by reducing the need to constantly fix errors. The software reliably captures the essence of communications, be it my own words or those of customers, without excessive embellishments, allowing me to streamline the information to its necessary core efficiently. This direct approach facilitates quick reviews and smooth data input, sparing me the physical strain of over-typing and preserving my time. Moreover, the initial setup process was remarkable, with no downtime, allowing me to transition seamlessly into making calls immediately. This efficiency in getting started was truly impressive. Additionally, Prodigal's ability to cut down on our wrap-up time has made a tangible positive impact on my workflow. The overall experience has been valuable enough that I would confidently rate it as a ten and eagerly recommend it to colleagues and friends. Review collected by and hosted on G2.com.

Something that I don't like about Prodigal is that it sometimes adds a little more content than necessary. This extra content requires me to verify the output carefully to ensure its accuracy before copying and pasting. Review collected by and hosted on G2.com.

Good thing in using pronotes is that , all things more convenient to us especially when we are dealing with the consumer , we don't need to do manually notes but rather pronotes do it automatically for us . When it came into our life it made my job easier and also it save my time. So pronotes got my back . So much helpful and useful on my end . More saved time , more time for myself. Review collected by and hosted on G2.com.

Sometimes can't catch the other information and delay of notes on the evolution. And also wrong name reflected. Review collected by and hosted on G2.com.

What is most helpful about Prodigal is for example for someone like me that is not fast handed when it comes to typings , It will take a couple of seconds or minutes for me to finish my notations , in short Prodigal makes my work easier. Review collected by and hosted on G2.com.

I think the downsides of using Prodigal is I am not able to practice my typing skills and tends to just rely on it. Review collected by and hosted on G2.com.

The things that I really like to prodigal are it helps me to notate after my calls and lessen my time doing it. Also it helps me track all my calls if every that there is any sensitive words that our consumers use to us. Review collected by and hosted on G2.com.

One thing that I dislike to prodigal is that sometimes there is issues that we don't know but overall it helps me everyday. Review collected by and hosted on G2.com.

This kind of software is very effective. It helps us individually save more time to document all the conversations that we have with the consumer. We're very thankful to our Organization for implementing this tool. It is reliable and it make our work easier. I'm very Optimistic that this kind of Software will be great known to all bussiness. Review collected by and hosted on G2.com.

I have nothing bad to say about my experience. Review collected by and hosted on G2.com.

User-friendly, everything is self-explainable. I love that we can monitor someone's screen to ensure they are reviewing practices correctly. Review collected by and hosted on G2.com.

The transcription service needs work. It feels like the transcription quality of phone calls has gone down. Review collected by and hosted on G2.com.

The best thing about the prodigal is making my work convinient, improved the efficiency of every calls, make every work easily using this kind of platform. Review collected by and hosted on G2.com.

What I least like about prodigal, most of the time is the accuracy, sometimes it giving an inaccurate scenario on the call, giving a mislead info some of the time, the latency got me dislike it, especially when I had a long call, then suddenly the prodigal did'nt catch up the conversation, Review collected by and hosted on G2.com.

It allows me to focus on the customer more intimately as I don't have to focus also on notating at the same time. Review collected by and hosted on G2.com.

Sometimes what is interpreted doesn't always match what it is that was actually said during the call. Review collected by and hosted on G2.com.

The best thing about Prodigal is that it saves time in writing a note and it's catches some word that agent not able to get. Review collected by and hosted on G2.com.

The lease helpfull is sometimes it is is log/ Review collected by and hosted on G2.com.

I like how easy prodigal is to use, the number of times I use it a day and it still is always very effective and accurate makes my job easy. From recording my conversating and notating everything I say to copying and pasting prodigal has definetely made my job easier. Let's not forget to mention how good customer service is if there is to be any concerns. Review collected by and hosted on G2.com.

One thing I dislike about prodigal is how sometimes it will not spell patients names correctly. Review collected by and hosted on G2.com.