D&B Connect Reviews & Product Details

I like D&B Connect's integration with Salesforce, which is great. The installed package is pretty well connected. I find it helpful that it exposes controls that can be used to tweak the matching criteria and threshold. The bi-weekly matching re-runs are a maintenance-free way to ensure that company profile matches stay up to date. The account creation wizard through Salesforce makes it smooth for reps or BDMs to create accounts while ensuring no duplicates exist (based on DUNS number) and that matching to D&B happens before the account gets created. The initial setup of D&B Connect was pretty easy. Review collected by and hosted on G2.com.

While the account creation wizard is great, one of the minor inconveniences is that if an account is created inline through a lookup field, the wizard can't be invoked and the standard account creation flow is used, which bypasses the D&B matching process. Review collected by and hosted on G2.com.

Project Set-Up feels straightforward; however, some additional helptext/resources would be useful in understanding how mapping/matching is done.

Customer support was very communicative and easily contactable. I felt any questions or concerns were addressed in a quick manner.

I appreciate the refresh/rematch button, as well as a bi-weekly option, available on the front of the project. It makes rerunning a job easy. However, I would like other timely cadences available as our company was not interested in running every two weeks. Review collected by and hosted on G2.com.

There is no indicator of how many credits/RUM is consumed prior to processing, especially for international records. We would have appreciated an indicator when the data was read to determine this amount before reviewing/approving (or, even afterwards to determine how much was consumed on our monthly basis).

We have little control over what company information is inputted into our CRM, and it felt like a lot of work was involved prior to every rematch to scope for (& remove) international records. And despite the effort, international records were identified anyway, and more hoops were required in order to remove them.

Contact matching feels limited. There is no tracking whether or not a contact moved companies.

Little customizability for enhancing/supplementing fields (source of truth, if this - then this/that, mixed address information) from the toolbox. Review collected by and hosted on G2.com.

I like the amount of data that is available in D&B Connect. It has so many attributes for every company information. It helps in identifying common duplicates of data, which avoids having to maintain multiple accounts for the same company. It also helps in consolidating common interests. Identifying great companies and researching information is another aspect that I find valuable. Review collected by and hosted on G2.com.

The accessibility of D&B Connect, specifically NBPONNET, isn't as straightforward as the previous version, DNB Optimizer. Also, many functionalities are linked to tenants logging in, which presents issues with the Sandbox system setup. The setup process has become more tedious. It's more difficult than setting up DNB Optimizer, and I was highly dependent on the D&B support team because some tenant settings weren't available and the setup process between multiple Sandboxes wasn't very clear. Review collected by and hosted on G2.com.

I appreciate the amount of data available in D&B Connect, as it greatly enhances my ability to map records from various data sources back to a DUNs record. This extensive data availability allows me to standardize a source of truth record across different data sources, thereby enriching these records with additional information. By having access to numerous data points, I can effectively fill gaps in our Customer Relationship Management (CRM) system. It also aids in identifying records within our Total Addressable Market (TAM) and helps our representatives to prospect more efficiently. Review collected by and hosted on G2.com.

I find the user interface of D&B Connect not as intuitive as I would hope, which suggests that more training is necessary to navigate it effectively. Moreover, the mapping process is slower than expected, as even for smaller files it takes a few hours to get results. Review collected by and hosted on G2.com.

The availability of data points and flexibility to modify the selections matching the ever changing needs and requirements. Review collected by and hosted on G2.com.

The credits aka RUMs management system needs to be a little user oriented instead of not being able to control it. Review collected by and hosted on G2.com.

D&B Connect platform provides good B2B data coverage with quality contact information. The multiple integration options (S3, API, and direct UI upload) make it easy to work with the data in whatever way best fits the needs. Review collected by and hosted on G2.com.

Some B2B firmographic fields are not available for download via the API using the contact level search APIs. The platform could also benefit from enhanced monitoring capabilities for contact job-related fields to better track career changes. Review collected by and hosted on G2.com.

I love being able to batch a data pull for a large number of records. I also like that I can customize exactly what fields of data I’d like returned. It takes a bit of trial and error, but eventually I managed to get my data pulls down to a science! Review collected by and hosted on G2.com.

For me, the biggest opportunity for improvement would be in selecting those same data fields I mentioned. I think giving an example of what will be returned based on selections would save a lot of rework. Review collected by and hosted on G2.com.

D&B Connect offers a comprehensive database coverage, including credit risks, corporate linkages, firmographics, among many

The program helps us conduct valuable risk assessments, where detailed due diligence is effectively done

The software helps us create a credible brand due to its stability and accuracy in data management

D&B Connect has diverse aspects in business, supporting fraud prevention, enhancing credit risk management and amplifying efficiency in operations Review collected by and hosted on G2.com.

Sometimes, S&B Connect focuses on inaccurate or outdated data, which may results to acquiring unreliable information

SMEs find themselves stuck on prices, where the advanced features of this app requires high prices Review collected by and hosted on G2.com.

D&B Connect gives us comprehensive and detailed data access to millions of insights from different sources, including financial risk data, firmographics, CRM, among others

The app monitors data transmission and flow from one location to another, and this makes it effective to eliminate data duplication

We easily get a smooth data visualization, where we monitor the health status of our database, in a simplified manner Review collected by and hosted on G2.com.

D&B Connect has recorded challenges with data inaccuracy, where it collects data from outdated databases.

The app should be price sensitive, where there should be affordable tiers Review collected by and hosted on G2.com.

It has updated data which our business can leverage to get a clearer picture of how other organizations are shaping up to re-construct our strategies of engagement if needed. Review collected by and hosted on G2.com.

Setting up the integrations after system refreshes is slightly painful especially in salesforce Review collected by and hosted on G2.com.