# Best Medical Staff Scheduling Software

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Medical staff scheduling (sometimes referred to as rota management within academic or teaching hospitals) automates and optimizes the process of creating and maintaining health care employee schedules. Medical staff scheduling is an internal solution; that is its main distinction from [patient scheduling software](https://www.g2.com/categories/patient-scheduling), which is an external solution that provides patients with a portal or tool to book appointments with their physician. Health care organizations (of any size) that leverage medical staff scheduling solutions reduce scheduling friction, effectively manage resources, account for scheduling or availability irregularities, boost employee morale, and improve patient care. Medical staff scheduling software exist both as standalone tools as well as a feature of a comprehensive [medical practice management software](https://www.g2.com/categories/medical-practice-management).

To qualify for inclusion in the Medical Staff Scheduling category, a product must:

- Automate the creation and generation of staff schedules
- Notify staff of changes to their schedules, approvals for time-off requests, and any updates that impact their schedules
- Integrate with existing hospital or practice management solutions





## Category Overview

**Total Products under this Category:** 99


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,600+ Authentic Reviews
- 99+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Medical Staff Scheduling Software At A Glance

- **Leader:** [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews)
- **Highest Performer:** [OnShift](https://www.g2.com/products/onshift/reviews)
- **Easiest to Use:** [EasyShifts](https://www.g2.com/products/easyshifts/reviews)
- **Top Trending:** [Viventium Software](https://www.g2.com/products/viventium-software/reviews)
- **Best Free Software:** [OnPage](https://www.g2.com/products/onpage/reviews)


---

**Sponsored**

### Humanity Schedule by TCP

Humanity Schedule by TCP provides a flexible approach to employee scheduling, no matter where your teams work or what device they use. Humanity Schedule automates dynamic scheduling and shift planning to eliminate over-scheduling issues and staffing errors, reduces unexpected labor costs, and mitigates compliance concerns to create an efficient, stress-free scheduling experience for managers and employees alike.  With Humanity Schedule, you easily fill coverage gaps with AI-driven demand forecasting, avoid scheduling conflicts with adaptive scheduling capabilities, and eliminate manual tasks and overspending — all in one solution that ensures compliance and clarity for every employee.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1732&secure%5Bdisplayable_resource_id%5D=1732&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1732&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2917&secure%5Bresource_id%5D=1732&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedical-staff-scheduling&secure%5Btoken%5D=4cf980ca84015abbc1cdb19bb6ffd4fa12848d4cc29270fbdf06197b90209b1e&secure%5Burl%5D=https%3A%2F%2Ftcpsoftware.com%2Fproducts%2Fhumanity%2F%3Futm_source%3Dg2%26utm_medium%3Dppl&secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews)
  Managing nurse scheduling can be a daunting task — from long-term care facilities to national health systems and everywhere in between. ShiftWizard™ by HealthStream makes healthcare staff scheduling and communication easy, so leaders can focus on what really matters—caring for their patients. ShiftWizard’s workforce management and scheduling solution was developed specifically for healthcare organizations. Simplify scheduling with a robust, easy-to-use guided navigation system. Over 300 healthcare facilities use ShiftWizard, making it one of the leading workforce management scheduling solutions in the healthcare industry. It continues to earn recognition for its modern design, centralized decision support, third-party integration capabilities, real-time productivity, and robust communication center. In 2020, it was named a KLAS Category Leader in Nurse and Staff Scheduling. Future investment in research and development, including a focus on AI- driven data analytics, has set new milestones for growth and performance. Additionally, HealthStream has expanded the support and customer service teams to ensure optimum customer experience.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 403

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **Employee Work Status:** 8.3/10 (Category avg: 8.7/10)
- **Staffing Data:** 8.1/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [HealthStream](https://www.g2.com/sellers/healthstream)
- **Company Website:** https://www.healthstream.com/
- **Year Founded:** 1990
- **HQ Location:** Nashville, TN
- **Twitter:** @HealthStream (3,420 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/14967 (1,300 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** RN, Registered Nurse
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 46% Enterprise, 36% Mid-Market


### 2. [Viventium Software](https://www.g2.com/products/viventium-software/reviews)
  Viventium is healthcare’s trusted ally for payroll, HR, and compliance, combining innovative solutions with deep expertise in the healthcare industry. Its purpose-built cloud-based platform is designed to tackle the complexity and compliance challenges healthcare providers face, simplifying the workday, every day. Viventium helps organizations hire and retain care staff, improve the employee experience, and drive measurable value. Serving clients in all 50 states and supporting over 500,000 healthcare employees, Viventium enables organizations to focus on what matters most: providing compassionate care. It’s a new day, with Viventium. Viventium Product Suite: - Applicant Tracking - Payroll - Employee Self Service and Flexible Pay Options - Human Resources - Scheduling & Time - Task Management - Business Intelligence - Benefits Administration and ACA - Learning Management For more information, visit viventium.com.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 77

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Viventium](https://www.g2.com/sellers/viventium)
- **Year Founded:** 1991
- **HQ Location:** Berkeley Heights, New Jersey
- **Twitter:** @viventium (9,139 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/897154/ (297 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 52% Mid-Market, 35% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (26 reviews)
- Helpful (21 reviews)
- Customer Support (17 reviews)
- Payroll Management (14 reviews)
- Efficiency (10 reviews)

**Cons:**

- Onboarding Issues (5 reviews)
- Poor Customer Support (4 reviews)
- Poor Onboarding (4 reviews)
- Technical Issues (4 reviews)
- Deletion Difficulty (3 reviews)

### 3. [symplr Workforce](https://www.g2.com/products/symplr-workforce/reviews)
  symplr Workforce is a healthcare workforce management solution that centralizes time and attendance, staffing, and scheduling for hospitals and health systems. The platform is designed to help organizations manage labor operations by automating complex pay policies, consolidating timekeeping and scheduling data, and supporting accurate payroll processes. It serves clinical and non-clinical departments that require reliable timekeeping, consistent schedule administration, and tools that reduce manual adjustments throughout the pay period. The system’s configurable rules engine applies union, state, and organizational pay policies—including shift differentials, premiums, and exceptions—to help ensure accuracy and consistency. Managers and payroll teams can identify overtime or premium pay exposure before it occurs, review exceptions, and compare planned versus actual staffing or productivity using available labor reports. These capabilities support cost control efforts and more efficient payroll review cycles. For staffing and scheduling workflows, symplr Workforce provides features such as schedule creation, shift changes, self-scheduling within guardrails, and mobile access for employees. Staff can clock in or out, view schedules, submit requests, and participate in approved shift workflows through mobile tools. Managers can monitor labor activity in real time, balance schedules within organizational rules, and make adjustments based on department needs. While advanced forecasting and predictive scheduling are delivered through Smart Square®, symplr’s separate scheduling solution, health systems may use both products within their broader workforce management strategy depending on their operational requirements. symplr Workforce itself focuses on accurate timekeeping, application of pay policies, daily schedule management, and visibility into labor indicators. Capabilities include: Automated time and attendance processing with complex pay rules Overtime and premium pay visibility Scheduling and staffing workflows with mobile self-service Exception management and labor reporting Support for multi-facility and variable staffing models symplr Workforce is designed to help healthcare organizations streamline labor processes and maintain payroll accuracy across diverse operational environments.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 57

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.0/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.2/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [symplr](https://www.g2.com/sellers/symplr)
- **Company Website:** https://www.symplr.com
- **Year Founded:** 2006
- **HQ Location:** Houston, Texas
- **Twitter:** @symplr (944 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/symplr/ (1,831 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 54% Enterprise, 26% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Integrations (5 reviews)
- Efficiency (4 reviews)
- Centralization (3 reviews)
- Customization (3 reviews)

**Cons:**

- Slow Performance (3 reviews)
- Complex Setup (2 reviews)
- Difficult Customization (2 reviews)
- Poor Implementation (2 reviews)
- Poor Reporting (2 reviews)

### 4. [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews)
  QGenda Advanced Scheduling was designed specifically with the unique challenge of healthcare in mind. A proven, feature-rich solution for all specialties, departments, and enterprises, Advanced Scheduling automates the process while adhering to your specific rules and provider preferences, reduces administrative burden, and increases provider satisfaction while ensuring optimal patient coverage. Advanced Scheduling generates accurate and equitable schedules in seconds, streamlines and automates requests and swaps, and provides visibility into the most up-to-date schedule, making life easier for providers. Our consultative approach to implementation dives deeps into your scheduling needs to ensure the design of the perfect scheduling solution for your organization.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 164

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Employee Work Status:** 8.5/10 (Category avg: 8.7/10)
- **Staffing Data:** 8.7/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.9/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [QGenda](https://www.g2.com/sellers/qgenda)
- **Company Website:** https://www.QGenda.com
- **Year Founded:** 2006
- **HQ Location:** Atlanta, Georgia
- **Twitter:** @QGenda (457 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/587231/ (790 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Practice Administrator, Administrative Assistant
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 46% Mid-Market, 32% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (7 reviews)
- Helpful (4 reviews)
- Navigation Ease (3 reviews)
- Customization (2 reviews)
- Easy Access (2 reviews)

**Cons:**

- Difficult Navigation (2 reviews)
- Complex Setup (1 reviews)
- Delayed Responses (1 reviews)
- Difficult Learning (1 reviews)
- Inefficient Processes (1 reviews)

### 5. [OnShift](https://www.g2.com/products/onshift/reviews)
  From recruitment to retention and everything in between, OnShift’s human capital management software platform transforms the relationship between healthcare organizations and their employees. Our innovative approach to recruitment, hiring, workforce management, pay and engagement fosters a culture where people want to work. Thousands of senior care organizations rely on OnShift software to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. We are focused on redefining the employee experience, while offering managers actionable data and insights throughout the entire employee journey—all from one unified software platform. Purpose-built for post-acute and senior living organizations, OnShift’s integrated suite of software features: • Talent Acquisition - Applicant tracking system, automated background screenings, electronic onboarding & hiring analytics • Workforce Management - Employee scheduling, workforce management, overtime monitoring & communication system • Employee Engagement & Retention - Staff surveys, performance monitoring, automated rewards system, new hire tracking, financial wellness & early wage access for employees • Reporting & Compliance - Overtime tracking, time theft monitoring, employee utilization, hiring analytics & payroll- based journal reporting


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 40

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.2/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.2/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.5/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [OnShift](https://www.g2.com/sellers/onshift)
- **Year Founded:** 2008
- **HQ Location:** Cleveland, OH
- **Twitter:** @OnShift (729 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1105660/ (106 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 68% Mid-Market, 20% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Navigation Ease (4 reviews)
- Helpful (3 reviews)
- Time-saving (3 reviews)
- Reporting (2 reviews)

**Cons:**

- Notification Issues (2 reviews)
- Software Bugs (2 reviews)
- Complex Setup (1 reviews)
- Data Integration (1 reviews)
- Difficult Customization (1 reviews)

### 6. [EasyShifts](https://www.g2.com/products/easyshifts/reviews)
  The original scheduling program built for healthcare. Created 15 years ago by an RN, EasyShifts has continued to grow and adapt to the unique scheduling needs found in healthcare. Create your own float pool, incorporate self scheduling and keep your staff happy. Do this and more with EasyShifts! Live Schedules at your Employees’ Fingertips Give employees 24/7 access to the schedule and improve work/life balance. They will be able to pick up full or partial shifts, trade shifts with coworkers, request time off, manage availability and more! Designed from a caregiver’s perspective, it's easy to use by managers and staff alike. Improve employee retention by boosting engagement and satisfaction! Schedulers’ Dreams Come True Create weekly schedules based on a custom template with just a click! You have full control over highly customizable templates and weekly schedules designed for healthcare. Handle last minute call-ins with instant notifications, easily control overtime, keep track of all activity, and run reports to your heart’s content. Features: - Comply with union and workforce law - Produce payroll, attendance and other reports easily. - Track PTO, attendance, absences - In-app communication tools - Built-in integrations for ADP, PointClickCare, Eldermark and more - Built in GPS time clock - Track certification and license information - Self scheduling and hybrid scheduling tools included


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.4/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.4/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [EasyShifts, LLC](https://www.g2.com/sellers/easyshifts-llc)
- **Year Founded:** 2007
- **HQ Location:** Appleton, US
- **Twitter:** @easyshifts (11 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1783827 (8 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 50% Small-Business, 37% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Scheduling Ease (6 reviews)
- Intuitive (4 reviews)
- Communication Efficiency (3 reviews)
- Shift Management (3 reviews)

**Cons:**

- Mobile App Issues (2 reviews)
- Difficult Setup (1 reviews)
- Improvement Needed (1 reviews)
- Login Problems (1 reviews)
- Scheduling Issues (1 reviews)

### 7. [Shift Admin, a QGenda Company](https://www.g2.com/products/shift-admin-a-qgenda-company/reviews)
  As two-time KLAS Category Leader for Physician Scheduling, Shift Admin automates schedule generation and simplifies schedule management. The intuitive, web-based interface streamlines the processes associated with schedule requests, payroll, schedule sharing, and rule application. By utilizing the most robust scheduling algorithm in the world, Shift Admin can create customized rules for even the most complicated scheduling needs, can generate schedules without holes, and can evenly distribute nights, weekends, and shifts, as needed. If you are looking for an upgrade to your current scheduling method, we encourage you to reach out to schedule a free web-based demo!


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.2/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.0/10 (Category avg: 8.6/10)
- **Mobile Access:** 9.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Shift Administrators](https://www.g2.com/sellers/shift-administrators-5196f496-ac99-4044-8c87-e594afe7ca0b)
- **Year Founded:** 2007
- **HQ Location:** Columbia, South Carolina
- **Twitter:** @shiftadmin (232 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/15543013/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 53% Small-Business, 37% Mid-Market


### 8. [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews)
  Humanity Schedule by TCP provides a flexible approach to employee scheduling, no matter where your teams work or what device they use. Humanity Schedule automates dynamic scheduling and shift planning to eliminate over-scheduling issues and staffing errors, reduces unexpected labor costs, and mitigates compliance concerns to create an efficient, stress-free scheduling experience for managers and employees alike.  With Humanity Schedule, you easily fill coverage gaps with AI-driven demand forecasting, avoid scheduling conflicts with adaptive scheduling capabilities, and eliminate manual tasks and overspending — all in one solution that ensures compliance and clarity for every employee.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 1,051

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Employee Work Status:** 7.7/10 (Category avg: 8.7/10)
- **Staffing Data:** 7.8/10 (Category avg: 8.6/10)
- **Mobile Access:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [TCP Software](https://www.g2.com/sellers/tcp-software)
- **Company Website:** https://www.tcpsoftware.com/
- **Year Founded:** 1988
- **HQ Location:** Plano, US
- **Twitter:** @tcpsoftware (451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2644323/ (1,388 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager, Manager
  - **Top Industries:** Hospital & Health Care, Retail
  - **Company Size:** 49% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (18 reviews)
- Scheduling Ease (15 reviews)
- Scheduling (14 reviews)
- Simple (10 reviews)
- Intuitive (8 reviews)

**Cons:**

- Scheduling Issues (7 reviews)
- Learning Curve (5 reviews)
- Missing Features (5 reviews)
- Slow Loading (5 reviews)
- Complexity (4 reviews)

### 9. [CentralReach](https://www.g2.com/products/centralreach/reviews)
  CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 60

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Employee Work Status:** 8.9/10 (Category avg: 8.7/10)
- **Staffing Data:** 8.9/10 (Category avg: 8.6/10)
- **Mobile Access:** 7.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach)
- **Year Founded:** 2010
- **HQ Location:** Fort Lauderdale, Florida
- **Twitter:** @CentralReach (1,507 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (388 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Mental Health Care, Individual & Family Services
  - **Company Size:** 63% Mid-Market, 25% Small-Business


### 10. [OnPage](https://www.g2.com/products/onpage/reviews)
  OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, healthcare organizations and IT teams are empowered to significantly improve their event detection and response with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, collaboration, mass messaging and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent alerts are never missed. For healthcare organizations, OnPage offers an all-in-one, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, enhance patient outcomes, improve situational awareness and reduce risks. For IT teams, OnPage provides an automated incident alert management and on-call scheduling platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 306

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Employee Work Status:** 6.0/10 (Category avg: 8.7/10)
- **Staffing Data:** 4.3/10 (Category avg: 8.6/10)
- **Mobile Access:** 6.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [OnPage](https://www.g2.com/sellers/onpage)
- **Company Website:** https://www.onpage.com/
- **Year Founded:** 1997
- **HQ Location:** Waltham, MA
- **Twitter:** @On_Page (1,063 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/22552/ (38 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Physician, Owner
  - **Top Industries:** Hospital & Health Care, Information Technology and Services
  - **Company Size:** 53% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Notifications (11 reviews)
- Easy Setup (7 reviews)
- Reliability (7 reviews)
- Setup Ease (7 reviews)

**Cons:**

- Notification Issues (10 reviews)
- Sound Issues (6 reviews)
- Call Issues (4 reviews)
- Not User-Friendly (4 reviews)
- Delays (3 reviews)

### 11. [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews)
  Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 97

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Employee Work Status:** 7.7/10 (Category avg: 8.7/10)
- **Staffing Data:** 7.1/10 (Category avg: 8.6/10)
- **Mobile Access:** 7.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Axxess](https://www.g2.com/sellers/axxess)
- **Company Website:** https://www.axxess.com
- **Year Founded:** 2007
- **HQ Location:** Dallas, Texas
- **Twitter:** @Axxess (2,451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/axxess-consult/ (1,100 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 67% Small-Business, 32% Mid-Market


### 12. [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews)
  TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. \*Individual products were formerly known as TigerText Essentials and TigerFlow\*


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 195

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.4/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.1/10 (Category avg: 8.6/10)
- **Mobile Access:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [TigerConnect](https://www.g2.com/sellers/tigerconnect)
- **Year Founded:** 2010
- **HQ Location:** Santa Monica, CA
- **Twitter:** @TigerConnect (3,942 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tigerconnect/ (305 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 37% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Accessibility (1 reviews)
- Chat Communication (1 reviews)
- Efficiency (1 reviews)
- HIPAA Compliance (1 reviews)

**Cons:**

- Missing Features (1 reviews)

### 13. [ExpertBox](https://www.g2.com/products/expertbox/reviews)
  ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Employee Work Status:** 6.7/10 (Category avg: 8.7/10)
- **Staffing Data:** 10.0/10 (Category avg: 8.6/10)
- **Mobile Access:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [GO CONSULTED](https://www.g2.com/sellers/go-consulted)
- **Year Founded:** 2007
- **HQ Location:** Newark, Delaware
- **LinkedIn® Page:** https://www.linkedin.com/company/go-consulting-services/ (15 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 73% Mid-Market, 27% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Easy Integration (1 reviews)
- Scheduling Ease (1 reviews)

**Cons:**

- Glitches (1 reviews)
- Poor Call Quality (1 reviews)

### 14. [ScheduleReady](https://www.g2.com/products/scheduleready/reviews)
  Cloud-based medical staff scheduling software that automates schedules based on competency and varying shift rotations.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **Employee Work Status:** 8.3/10 (Category avg: 8.7/10)
- **Staffing Data:** 8.3/10 (Category avg: 8.6/10)
- **Mobile Access:** 6.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Maplewood Software](https://www.g2.com/sellers/maplewood-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/10034846 (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Enterprise, 29% Mid-Market


### 15. [NurseGrid Manager](https://www.g2.com/products/nursegrid-manager/reviews)
  Nursegrid Manager simplifies scheduling and communicating with your nurse and clinical staff. All on the #1 mobile app for Nurses - Nursegrid. Start a 30 day free trial now. Get rid of spreadsheets and endless messages just to schedule your clinical team. Nursegrid Manager makes it easy to create a schedule, fill open shifts, and communicate changes immediately. It’s perfect for departments, small healthcare facilities, and clinical practices. For teams of 2 to 250. Nursegrid Manager capabilities: - Schedule creator and upload - Self-scheduling - Open shift notifications and approvals - Manage swaps and giveaways - Schedule by position and coverage requirements - And much more... Your care team will love that you use Nursegrid Manager because it seemlessly connects to Nursegrid. The #1 rated app for nurses that is loved and trusted by over 600,000+ nurses for managing their #Nurselife.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Employee Work Status:** 10.0/10 (Category avg: 8.7/10)
- **Staffing Data:** 10.0/10 (Category avg: 8.6/10)
- **Mobile Access:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [HealthStream](https://www.g2.com/sellers/healthstream)
- **Year Founded:** 1990
- **HQ Location:** Nashville, TN
- **Twitter:** @HealthStream (3,420 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/14967 (1,300 employees on LinkedIn®)
- **Ownership:** NASDAQ: HSTM

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 67% Enterprise, 17% Small-Business


### 16. [Inovalon Schedule Management](https://www.g2.com/products/inovalon-schedule-management/reviews)
  Inovalon Schedule Management is a cloud-based software solution designed to optimize staff scheduling and human capital management within healthcare organizations. By automating and streamlining scheduling processes, it helps reduce labor costs, prevent overtime, decrease employee turnover, and enhance overall scheduling efficiency. This allows healthcare providers to focus more on delivering quality patient care. Key Features and Functionality: - Online Staff Scheduling: Facilitates point-and-click scheduling, template-based shifts, and last-minute availability adjustments. - PowerScheduler: Offers dynamic schedule views in various formats, providing managers with critical decision-making information down to the employee level. - SupervisorView: Enables supervisors to oversee patient flow and allocate resources effectively by displaying staffing and census data across care areas on a single screen. - Open Shift Management: Engages staff collaboratively to fill open shifts, allowing qualified employees to request shifts and managers to approve or decline based on factors like overtime and seniority. - xPPD/HPPD Staffing: Automates staffing calculations based on defined ratios, ensuring appropriate staffing levels in relation to patient census. - AutoScheduler: Utilizes rules-based algorithms to fill schedule gaps quickly and fairly, considering employee availability and seniority. - TeamScheduler: Simplifies the scheduling of teams or pods, streamlining management and adjustments for groups that work together regularly. - Credentialer®: Tracks staff credentials, certifications, and licenses, providing alerts for expirations and the ability to upload related documents. - Integration Engine: Ensures seamless data synchronization between HR, scheduling, and time & attendance systems, reducing redundant data entry and updates. Primary Value and Solutions Provided: Inovalon Schedule Management addresses critical challenges in healthcare staffing by automating and optimizing scheduling processes. It reduces administrative burdens, minimizes labor costs, and enhances staff satisfaction by providing predictable schedules and reducing last-minute changes. The platform's comprehensive tools ensure consistent shift coverage, improve communication, and maintain compliance with staffing ratios. By integrating with third-party agency management, it also streamlines the use of temporary staff, reducing associated costs by up to 25%. Overall, the solution empowers healthcare organizations to deliver superior patient care through efficient and effective workforce management.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Employee Work Status:** 10.0/10 (Category avg: 8.7/10)
- **Staffing Data:** 10.0/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Inovalon](https://www.g2.com/sellers/inovalon)
- **HQ Location:** Bowie, Maryland, United States
- **Twitter:** @InovalonInc (1,523 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/inovalon/about/ (3,294 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Enterprise, 40% Mid-Market


### 17. [AdaCare](https://www.g2.com/products/adacare/reviews)
  AdaCare is a home health care solution that helps you manage your scheduling with staff management, caregiver web connection, marketing, scheduling, telephony and more.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Neurosoftware](https://www.g2.com/sellers/neurosoftware)
- **Year Founded:** 2001
- **HQ Location:** Indialantic, US
- **LinkedIn® Page:** https://www.linkedin.com/company/neurosoftware (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 50% Mid-Market


### 18. [Covr](https://www.g2.com/products/covr/reviews)
  Software for Skilled Nursing Facilities, built by Skilled Nursing Facility operators and expert technologists. Covr helps you manage your workforce in ways you haven’t been able to before. Schedule employees based on suggestions that synthesize your budget, state and federal regulations, and your existing schedule. Take action with reports that analyze staffing ratios, overtime, track agency usage, keep record of bonuses, monitor lunch compliance, and much more. Send individual or mass messages to your employees for things like company announcements, coordinating shift assignments, and keeping them up-to-date. Pick from our library of questionnaires or build your own to help engage staff. Results come back in real time so you can stay on top of engagement and well-being.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Employee Work Status:** 9.2/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.2/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.9/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Covr](https://www.g2.com/sellers/covr-aba970ac-85c4-4241-b567-d9e1706478c0)
- **Year Founded:** 2015
- **HQ Location:** Springville, US
- **LinkedIn® Page:** https://www.linkedin.com/company/covr-care/ (45 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Mid-Market, 25% Enterprise


### 19. [Healthcare VMS](https://www.g2.com/products/healthcare-vms/reviews)
  ShiftWise delivers total contingent workforce solutions for healthcare via proprietary web-based applications, custom staffing and consultative support services. Automate all aspects of clients contingent workforce management process.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Employee Work Status:** 9.2/10 (Category avg: 8.7/10)
- **Staffing Data:** 9.2/10 (Category avg: 8.6/10)
- **Mobile Access:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ShiftWise](https://www.g2.com/sellers/shiftwise)
- **Year Founded:** 2002
- **HQ Location:** Portland, US
- **LinkedIn® Page:** https://www.linkedin.com/company/shiftwise (34 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


### 20. [Access PeoplePlanner](https://www.g2.com/products/access-peopleplanner/reviews)
  Access PeoplePlanner is an integrated home care management solution taht offers a comprehensive cloud-based rostering system with real-time access to information on the move.


  **Average Rating:** 2.3/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [The Access Group](https://www.g2.com/sellers/the-access-group-c8efff47-00e5-4546-a552-82de6e4cb43b)
- **Year Founded:** 1991
- **HQ Location:** Loughborough, Leicestershire
- **Twitter:** @theaccessgroup (4,201 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/403139/ (7,071 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Enterprise, 33% Mid-Market


### 21. [CalendarSpots.com](https://www.g2.com/products/calendarspots-com/reviews)
  CalendarSpots.com is an easy-to-use online appointment scheduling software for sole practitioners and businesses of all sizes.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [CalendarSpots.com](https://www.g2.com/sellers/calendarspots-com)
- **HQ Location:** Montreal, CA
- **Twitter:** @calendarspots (1,981 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5260336/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 22. [Kimedics](https://www.g2.com/products/kimedics/reviews)
  Kimedics is a healthcare workforce management software company founded in 2018 and headquartered in Nashville, TN. Our small but mighty team has decades of combined experience in healthcare operations, technology, and staffing. Kimedics offers a cloud-based platform designed specifically for healthcare organizations to optimize their extended workforce of physicians and nurse staff. Key features include shift management, timekeeping, payroll integration, credentials tracking, task workflows, notifications, analytics dashboards, and mobile access. The platform provides a single solution to manage both internal staff and external contractors, streamlining onboarding, scheduling, timesheets, and invoicing. By centralizing workforce data and workflows, Kimedics enables healthcare groups to reduce administrative burden, improve fill rates, maximize existing resources, and lower labor costs. Ultimately, Kimedics aims to empower healthcare organizations to deliver better patient care by radically improving workforce visibility, efficiency, and collaboration between admins, providers, and partners.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Kimedics](https://www.g2.com/sellers/kimedics)
- **Year Founded:** 2018
- **HQ Location:** Nashville, US
- **Twitter:** @kimedics (10 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kimedics/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 23. [PracticeAdmin](https://www.g2.com/products/practiceadmin-practiceadmin/reviews)
  ProviderSuite is composed of two high-capacity programs ScheduleManager and BillingManager. It provides you with powerful features and benefits which improve your revenue and reduce billing errors.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Staffing Data:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [PracticeAdmin](https://www.g2.com/sellers/practiceadmin)
- **Year Founded:** 2000
- **HQ Location:** Peachtree Corners, GA
- **LinkedIn® Page:** https://www.linkedin.com/company/801149 (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 24. [Spok](https://www.g2.com/products/spok/reviews)
  Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Spok enables smarter, faster clinical communication.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Employee Work Status:** 10.0/10 (Category avg: 8.7/10)
- **Staffing Data:** 10.0/10 (Category avg: 8.6/10)
- **Mobile Access:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Spok](https://www.g2.com/sellers/spok)
- **Year Founded:** 1984
- **HQ Location:** Plano, TX
- **LinkedIn® Page:** https://www.linkedin.com/company/34434/ (462 employees on LinkedIn®)
- **Ownership:** NASDAQ:SPOK
- **Total Revenue (USD mm):** $148

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 75% Enterprise, 17% Small-Business


### 25. [Amtelco Secure Messages](https://www.g2.com/products/amtelco-secure-messages/reviews)
  A fast clinical messaging app that is HIPAA-compliant and allows healthcare professionals, call centers, and enterprises to communicate seamlessly. Saving organizations' time, enhancing data security, and increasing trust and productivity.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Amtelco](https://www.g2.com/sellers/amtelco-e46b3c37-6df9-4908-9af2-d1faaf3b6b42)
- **Year Founded:** 1976
- **HQ Location:** McFarland, US
- **LinkedIn® Page:** https://www.linkedin.com/company/amtelco/ (138 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


#### Pros & Cons

**Pros:**

- Scheduling (1 reviews)
- Security (1 reviews)
- Text Messaging (1 reviews)




## Parent Category

[Health Care Operations Software](https://www.g2.com/categories/health-care-operations)



## Related Categories

- [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)
- [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)



---

## Buyer Guide

### What You Should Know About Medical Staff Scheduling Software

### What is Medical Staff Scheduling Software?

When hospitals, animal hospitals, and health care practices adopt scheduling software (along with other workflow and workforce management solutions), they take deliberate steps toward gaining oversight into staffing levels, reducing labor costs, and minimizing friction when creating schedules. Scheduling, specifically, has historically been a manual endeavor, an intensive, time-consuming task that is difficult to keep up to date and where last-minute changes can be challenging to accommodate. A few reasons why medical scheduling is so complex include the 24/7 availability of hospitals, unplanned personal emergencies, last-minute patient emergencies, and staff certification requirements.

The most significant benefit that medical staff scheduling software offers to both managers and health care professionals is automation. Automation significantly simplifies tasks such as tracking compliance and monitoring overtime and absences. Additionally, automating such a crucial aspect of the job positively impacts the happiness and satisfaction of medical professionals. Both managers and staff avoid the slog of shift assignment, reduce unwanted overtime and no-shows, and receive 360-degree visibility into their coworkers’ schedules and conflicts.

Key Benefits of Medical Staff Scheduling Software

- Optimization and automation of staffing practices
- Improved communication with and notification of employees
- Improved both employee engagement and morale
- Reduced labor costs
- Compliance with labor laws and medical certifications

**Differences Between Medical Staff Scheduling and Patient Appointment Scheduling**

Medical staff scheduling ensures efficient levels of staffing at a hospital or medical practice. Some medical staff scheduling software can even offer a built-in time tracking module, which streamlines the monitoring and tracking of staff without forcing them to manually clock in and out. Some medical staff scheduling solutions facilitate self-service, empowering employees to schedule and swap shifts on their own. There are two end goals with medical staff scheduling: easing scheduling-related responsibilities from administrators and managers and improving the work/life balance of health care professionals.

Patient appointment scheduling, on the other hand, empowers patients to schedule their appointments on their own time using the channel that best suits them. Rather than waiting on hold to request a physical checkup appointment over the phone, patient appointment scheduling software enables them to easily go online to the practice’s portal and select the date, time, and physician they desire. Patient appointment scheduling software also goes by "medical scheduling." Medical scheduling software can match providers and patients based on relevant diagnostic and treatment types, and can even dispatch medical professionals for emergencies.

### Why Use Medical Staff Scheduling Software?

**Self-Scheduling —** Self-scheduling lessens manager involvement and enables staff to have a hand in creating schedules that work for them. Additionally, self-service medical staff scheduling software facilitates easier shift swapping, because managers no longer need to be the middleman who coordinates last-minute shift changes via exhaustive, manual communication. By diminishing the arbitrary assignment of shifts, practices support transparent and fair scheduling practices. Self-scheduling also results in a reduction of no-shows and overtime, because employees are more likely to receive schedules that align with their needs and preferences, as well as receive updated, real-time notifications of their shifts.

**Labor Cost Savings —** Medical staff scheduling solutions significantly decrease the time it takes to create and maintain shift schedules, as well as minimizing employee turnover. Staff that feel that their scheduling preferences are taken into account and that they’re aren’t being stretched too thin experience less burnout. Less burnout equals less turnover, which equals less money being spent on recruiting, onboarding, and training new hires. Additionally, managers can actively clamp down on unnecessary overtime and expenditures with accurate scheduling of both staff and resources.

**Improved Delivery of Care —** An added benefit of efficient medical staff scheduling is improved delivery of care to patients and an increase in patient satisfaction. When the proper physician is scheduled, then hospitals and clinics reduce patient wait times, can engage in quicker call-back and follow-up responses, and can accurately capture patient information for the purposes of revenue cycle management.

**Tailoring —** Not all health care practices run the same. For example, while large hospitals manage a vast pool of medical staff, assisted living centers must juggle the schedules of both in-house staff and on-call professionals who are dispatched to the facility. Intelligent, automated medical staff scheduling software addresses those challenges, recognizing the need to allocate staff based on specific skills, certifications, work schedules, and other preferences.

### Who Uses Medical Staff Scheduling Software?

**HR and Managers —** Managers and HR professionals spend countless hours creating shift schedules, reconciling them with existing personnel and a variety of factors, including specialities, pay grade, and availability. Management is the go-to for any medical professionals requesting schedule changes and time off, so they greatly benefit from a solution that automates all assignments. Additionally, the HR team can wield org data to optimize rotations, accurately maintain roster information, and improve payroll.

**Nurses, Clinicians, and Physicians —** Any medical professional who must follow the X hours on/Y hours off model depend heavily on shift schedules that are up to date and accurate. Real-time and mobile scheduling eliminates scheduling errors, issues, and miscommunication. Effective medical staff scheduling software results in transparency, accountability, and an actual balance between work and life.

**Front Desk Admin and Switchboard Operators —** Both front desk administrators and on-call switchboard operators benefit from accurate, cloud-based medical staff scheduling. In dispatch scenarios, knowing which staff and emergency personnel are actually on duty eliminates any errors in dispatch. Within a health care organization, front desk employees can better direct calls and page staff when they know the schedule they’re referencing is the most up-to-date one.

### Medical Staff Scheduling Software Features

**Employee Database —** Medical staff scheduling software provides a centralized database of employee information. This database, whether it’s offered by the software or the software provides a seamless integration with your existing database, is important because it records, stores, and maintains accurate provider information. To be effective, medical staff scheduling software automatically takes into account factors such as credentials, seniority, competencies, compliance requirements, and security levels when setting schedule guidelines.

**Employee Monitoring —** All medical staff scheduling software can monitor employee activity in some way. Even the most basic scheduling solution can track and store staff’s days off, paid time off, and overtime. More advanced scheduling software can analyze those metrics to add context to HR departments, intelligently reconcile staffing information, and identify patient or provider trends.

**Customization —** A flexible, customizable scheduling solution can best handle the complexities that must be addressed to optimize the workforce. It’s not just a matter of whether a scheduling software can scale, it’s whether the tool can withstand any scheduling-relevant preferences, rotations, and last-minute updates. Health care professionals’ shifts aren’t static; they constantly change every shift period.

**Manager Permissions —** While medical staff scheduling software does, indeed, reduce managerial oversight on an individual basis, the software does equip managers with an extra set of eyes. Some scheduling software requires the setting of managerial permissions, which provides employees with the freedom of choice and preferences in their schedules but retains oversight via approval processes.

**Analytics —** Medical staff scheduling software that is able to analyze amassed physician and provider data greatly equips management and administrators with forecasting data. Analytics also enable the optimization of resource allocation for necessary appointments, surgeries, and other clinical services.

**Mobile Access —** Health care professionals are mobile by nature. They are on their feet all the time, whether it’s at work or outside of work. A scheduling solution that can only be accessed by desktop computer or in-house logging system doesn’t live up to its efficiency theme. Mobile functionality, then, is an important feature that can continue to empower and notify staff. Solutions that can easily be accessed (and remain encrypted) on personal laptops and mobile devices allows health care professionals to make requests, receive notifications and reminders, and communicate with one another.

### Trends Related to Medical Staff Scheduling Software

**Predictive Analytics —** Medical staff scheduling software is already focused on automating tasks and collecting data. Take that one step further, and software will start leveraging predictive analytics to help forecast patient demand and staffing needs. Health care workforce management solutions of all kinds can benefit from predictive analytics’ data mining, data modeling, and algorithm-making. Predictive analytics can optimize staffing by accurately analyzing historical staffing data and ensuring precise scheduling and shift management functionalities.

**Integration with Patient Records —** Any health care solution benefits from the storing, management, and wielding of data. Right now, the majority of medical staff scheduling solutions and [EHR software](https://www.g2.com/categories/ehr) require integration with a medical practice management before they can share data between those two systems. A growing number of scheduling products do directly interface with EHRs, thanks to Meaningful Use regulations, which results in medical staff scheduling solutions leaning on captured patient data to best coordinate patient-provider appointments. Additionally, integrations with EHRs results in the provision of more immediate patient access to care providers.

### Potential Issues with Medical Staff Scheduling Software

**Predictive Analytics —** Predictive analytics requires good data to be the most effective. That means that the data fed into a medical staff scheduling solution that’s powered by predictive analytics technology has to be up to date, which requires active engagement with the solution from its end users. Health care professionals have to be all-in on a solution for the practice to reap its forecasting and analytical benefits.

**Variability —** Along with the same issues that effective predictive analytics technology requires, there’s too much variability that can negatively impact the effectiveness of medical staff scheduling software. While scheduling software automates tasks and reduces human error, it doesn’t completely get rid of it. Health care professionals still (and arguably expect to) have a hand in the creation of their work schedules, and that requires back-and-forth communication. Additionally, everyone wants their requests and preferences addressed, but those preferences may cause scheduling headaches across the board. A software can’t untangle miscommunicated information. The best it can do is to send out alerts and facilitate any shift-swapping or take note of clashing schedules.

**Unintuitive Applications —** Despite scheduling solutions offering mobile-friendly applications, their interfaces may not always be optimized for the medical professional who’s used to the streamlined user experience of other consumer applications. When applications and solutions are difficult to use or require wrangling, end users tend not to use them as much as they need to. That issue becomes amplified when scheduling software vendors forget to prioritize user experience, only focusing on the utility of the solution. This can end up causing issues should a nurse forget to set up her schedule or request much-needed PTO because she’s too frustrated with the UI/UX.

### Software and Services Related to Medical Staff Scheduling Software

[**Medical Scheduling**](https://www.g2.com/categories/medical-scheduling) **—** Medical scheduling software is the patient-facing portion of medical staff scheduling. With medical scheduling software, health care practices of all sizes can better manage patient appointments, notify patients, and allocate medical staff. Some medical scheduling solutions offer staff scheduling functionality, but the majority integrate with each other or with the encompassing [medical practice management software](https://www.g2.com/categories/medical-practice-management) to leverage staff information.

[**Clinical Communication and Collaboration**](https://www.g2.com/categories/clinical-communication-and-collaboration) **—** Clinical communication and collaboration software facilitates efficient and secure communication between medical professionals. One benefit of clinical communication and collaboration software is its coordination of medical staff activities, which neatly aligns itself with medical staff scheduling software, especially when staff coordinate with each other to swap shifts.

[**Telemedicine**](https://www.g2.com/categories/telemedicine) **—** Telemedicine software leverages secure video conferencing and other telecommunications measures. Virtual clinical visits cut down on non-emergency visits, but they also require proper staffing during off-hours so that patients don’t receive subpar clinical consultation and service at odd times of the night.