Best Cloud PBX Platforms Software

How Many Cloud PBX Platforms Software Products Does G2 Track?

Total Products under this Category: 212

Category Stats (Oct 2026)

  • Average Rating: 4.46/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: LoopUp (+0.89%) - Among all products in this category, LoopUp recorded the largest rating increase compared to last month

Last updated: October 21, 2026

How Does G2 Rank Cloud PBX Platforms Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,900+ Authentic Reviews
  • 212+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Cloud PBX Platforms Software

G2 Grid® for Cloud PBX Platforms Software plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, 8x8 Work, Zoom Phone, Webex Calling, CloudTalk, Allo, and TeleCMI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/cloud-pbx-platforms/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=8x8-work&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=webex-calling&focus%5B%5D=cloudtalk&focus%5B%5D=the-mobile-first-company-allo&focus%5B%5D=telecmi)

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,439

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Small, 35% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingEX, making communication and collaboration seamless for their teams.
  • Users value the helpful customer support of RingEX, enhancing the overall experience and usability for everyone.
  • Users appreciate the high-definition voice quality of RingEX, enhancing communication and customer support experiences.
  • Users find RingEX to be incredibly helpful for maintaining client connections, enhancing reliability and support.
  • Users commend the reliability of RingEX, ensuring consistent connections and high-quality communication experiences.
Cons
  • Users find the customer support challenging, often facing difficulties in communication and unnecessary complications.
  • Users find the complex processes in RingEX challenging, particularly when navigating setup and administration aspects.
  • Users find the difficulties with customer service occasionally complicate resolutions and frustrate the overall experience.
  • Users often face call issues with RingEX, including inadequate tracking of calls and poor customer support experiences.
  • Users find the customer support difficult to access, making resolutions more complicated than necessary for known issues.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

Average Rating: 4.5/5.0

Total Reviews: 3,640

Who Is the Company Behind Nextiva?

  • Seller: Nextiva
  • Year Founded: 2008
  • HQ Location: Scottsdale, Arizona
  • Twitter: @Nextiva
    21,295 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,497 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Hospital & Health Care, Insurance
  • Company Size: 77% Small, 22% Medium

What Do G2 Reviewers Say About Nextiva?

AI-generated summary from verified user reviews

Pros
  • Users applaud Nextiva's amazing customer support, highlighting excellent service, knowledge, and ease of access for assistance.
  • Users appreciate the ease of use of Nextiva, highlighting its intuitive interface and simple setup process.
  • Users rave about the exceptional customer service of Nextiva, highlighting its knowledge and support availability.
  • Users commend the easy setup of Nextiva, highlighting a seamless onboarding experience with excellent customer support.
  • Users commend Nextiva's reliability, noting quick customer support and easy, intuitive system integration for seamless communication.
Cons
  • Users find the difficult configuration of Nextiva to be clunky and often overwhelming, impacting their initial experience.
  • Users find the onboarding complexity of Nextiva frustrating, with slow support and frequent setup issues hindering functionality.
  • Users are frustrated with number issues, including delays, limitations on SMS attachments, and cumbersome support processes.
  • Users find the complex processes of Nextiva challenging, particularly in setup and navigation for small businesses.
  • Users find the difficult setup of Nextiva to be clunky and challenging, impacting their overall experience.

What Are Recent G2 Reviews of Nextiva?

What Are G2 Users Discussing About Nextiva?

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

Average Rating: 4.2/5.0

Total Reviews: 903

Who Is the Company Behind 8x8 Work?

  • Seller: 8x8
  • Company Website:
  • Year Founded: 1987
  • HQ Location: San Jose, CA
  • Twitter: @8x8
    11,056 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,846 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About 8x8 Work?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in 8x8 Work, which simplifies daily communication and enhances operational efficiency.
  • Users value the easy communication enabled by 8x8 Work, facilitating calls from anywhere with seamless integration.
  • Users appreciate the reliability of 8x8 Work, citing minimal downtime and exceptional support throughout their experience.
  • Users value the quick and efficient customer support of 8x8 Work, easily transitioning from chatbot to human assistance.
  • Users value the convenience of all-in-one communications with 8x8 Work, making remote work and management seamless.
Cons
  • Users find the slow customer service response frustrating, negatively impacting their overall experience with 8x8 Work.
  • Users find the customer support response slow, leading to frustrations with troubleshooting and configuration issues.
  • Users find the poor customer support challenging, causing delays and frustration in resolving issues and configurations.
  • Users find the limited features of 8x8 Work restrict effective CRM integration and advanced functionalities.
  • Users experience technical issues with lagging apps and login troubles, which can be frustrating and time-consuming.

What Are Recent G2 Reviews of 8x8 Work?

What Are G2 Users Discussing About 8x8 Work?

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Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP. AI-first highlights: AI Concierge* Real-time and post-call summaries Voicemail prioritization and task extraction Ask AI Companion for instant answers during or after calls Team SMS summaries in Power Pack* Zoom Phone connects your teams and your customers in one seamless, AI-first experience. *Available for an add-on cost.

Average Rating: 4.6/5.0

Total Reviews: 2,639

Who Is the Company Behind Zoom Phone?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, President
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Small, 32% Medium

What Do G2 Reviewers Say About Zoom Phone?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Zoom Phone, finding it user-friendly and straightforward for all levels.
  • Users appreciate the video conferencing features of Zoom Phone, enhancing collaboration with easy screen sharing and recording.
  • Users appreciate the reliability of Zoom Phone, noting its consistent availability and quality audio and video performance.
  • Users value the seamless integration of Zoom Phone, making communication straightforward and efficient across platforms.
  • Users value the high video quality of Zoom Phone, enhancing clarity and engagement during calls and meetings.
Cons
  • Users feel that Zoom Phone has limited features, lacking essential options like faxing and comprehensive reporting tools.
  • Users struggle with Zoom issues especially when transitioning between apps and on slower computers, affecting usability.
  • Users often face meeting entry notifications issues that cause confusion and hinder the overall experience on Zoom Phone.
  • Users find missing features in Zoom Phone, such as inadequate support and lack of important functions like faxing.
  • Users report frequent connection issues with Zoom Phone, highlighting bugs, slow networks, and unreliable reconnection options.

What Are Recent G2 Reviews of Zoom Phone?

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers.

Average Rating: 4.5/5.0

Total Reviews: 621

Who Is the Company Behind Webex Calling?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 33% Small

What Do G2 Reviewers Say About Webex Calling?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Webex Calling, finding setup straightforward and integration with tools seamless.
  • Users praise the reliability of Webex Calling, highlighting its clear call quality and stable connections across devices.
  • Users appreciate the impeccable call quality of Webex Calling, enjoying smooth and stable connections without interruptions.
  • Users value the seamless integration of Webex Calling, enhancing communication across teams and improving efficiency.
  • Users value the seamless integration of Webex Calling with other tools, enhancing their overall communication experience.
Cons
  • Users find call routing and setup processes complex, making it challenging, particularly for beginners and for automation tasks.
  • Users find the lack of intuitiveness in Webex Calling complicates navigation and setup for advanced features.
  • Users experience slow performance with Webex Calling, especially on lower bandwidth connections, affecting meeting participation.
  • Users experience performance issues with Webex Calling, noting sluggishness and occasional lag during calls.
  • Users desire more advanced customization options in Webex Calling to enhance their overall experience and tailor settings.

What Are Recent G2 Reviews of Webex Calling?

What Are G2 Users Discussing About Webex Calling?

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0

Average Rating: 4.4/5.0

Total Reviews: 1,895

Who Is the Company Behind CloudTalk?

  • Seller: CloudTalk
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Small, 31% Medium

What Do G2 Reviewers Say About CloudTalk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CloudTalk, making daily communication efficient and hassle-free.
  • Users appreciate the reliability of CloudTalk, highlighting its clear call quality and seamless performance across devices.
  • Users find CloudTalk's intuitive interface enhances communication efficiency and simplifies contact management effortlessly.
  • Users find CloudTalk's intuitive interface and real-time data tracking extremely beneficial for managing KPIs effectively.
  • Users love the intuitive calling features of CloudTalk, making communication quick, easy, and efficient.
Cons
  • Users experience call issues with CloudTalk, including accessibility challenges and connection problems affecting their efficiency.
  • Users experience connection issues with CloudTalk, including occasional disruptions and limitations in separate countries.
  • Users express dissatisfaction with missing features, like essential call center functions and SMS number search options.
  • Users find that call management issues disrupt seamless communication and hinder efficient client interaction.
  • Users face poor connectivity issues with CloudTalk, making international calls and call management challenging and frustrating.

What Are Recent G2 Reviews of CloudTalk?

What Are G2 Users Discussing About CloudTalk?

Allo

The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to press • Allo updates your CRM, assigns tasks, sends reminders and books meetings for you • The AI Receptionist answers when nobody can, day and night. It books callers into a slot that is really free, texts them back and writes the call up in your CRM • The Power Dialer works through your call list and skips voicemails for you • Ask Claude or ChatGPT about your calls with the Allo MCP EASY TO RUN • Named "Easiest to Use" by G2 • Change your hours, routing and greetings in the app, or ask the AI to do it • iPhone, Android, Mac, Windows and web, with one shared inbox for calls and texts • Click-to-call from HubSpot, Salesforce, Pipedrive, Attio, Jobber and thousands of other tools SUPPORT FROM REAL PEOPLE • First reply in 15 minutes and a fix in 90, on average • By phone, text or live chat, in English, French and Spanish, with the person who set you up WE HANDLE THE SWITCH • Allo connects to your current system, rebuilds your call routing and moves your number • We pay the porting fees and take over your old contract BUILT FOR TEAMS UNDER 250 Other phone systems are built for companies of 250+. Allo is built for everyone else, from a one-person business to a 250-person team: sales teams, home services, clinics and salons, real estate and professional services. SECURITY SOC 2 and GDPR compliant. Healthcare teams can sign a HIPAA Business Associate Agreement. Try Allo free for 7 days. Setup is free, and you only pay for the seats you use. Backed by Base10 and Lightspeed.

Average Rating: 4.7/5.0

Total Reviews: 207

Who Is the Company Behind Allo?

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Commercial Real Estate
  • Company Size: 42% Small, 6% Medium

What Do G2 Reviewers Say About Allo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Allô, enjoying seamless integration with HubSpot and efficient call management.
  • Users value the easy access to recorded calls in Allo, enhancing productivity and communication efficiency.
  • Users commend the outstanding customer support of Allo, appreciating the team's reactivity and direct communication.
  • Users appreciate the reliability of Allô, enjoying consistent call quality and seamless CRM integration that enhances productivity.
  • Users value the easy integration of Allô with various CRM systems, enhancing communication and follow-up efficiency.
Cons
  • Users note the missing features in Allo, highlighting potential for improvement and future enhancements.
  • Users face connection issues with Allo, experiencing lag, dropped calls, and occasional disconnects from HubSpot.
  • Users experience call issues with Allo, including inaccurate logging and missed calls, affecting communication quality.
  • Users find a lack of intuitiveness for new users, needing time to explore Allo's comprehensive features.
  • Users notice limited features in Allo, particularly in customization and depth compared to the mobile app.

What Are Recent G2 Reviews of Allo?

TeleCMI

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems. These tools enable companies to automate workflows, reduce missed calls, improve response times, and boost customer engagement. With seamless CRM integration and flexible telephony APIs, businesses can connect their communication system directly with their existing CRM, helpdesk, or custom applications. Whether you're a startup, SME, or enterprise, TeleCMI’s hosted PBX system and contact center platform allow your team to connect with leads from any device, anywhere. By unifying multiple channels into a single cloud-based interface, TeleCMI improves productivity while delivering a consistent customer experience. One of the biggest advantages? Unlimited calls and texts—ideal for high-growth sales and support teams that rely on consistent outreach. If you're searching for the best cloud telephony provider in India, a scalable call center solution, or an affordable business communication system, TeleCMI is built to deliver performance and reliability. Curious to see how it works? Start your risk-free trial today—no commitments, just smarter business communication.

Average Rating: 4.8/5.0

Total Reviews: 306

Who Is the Company Behind TeleCMI?

  • Seller: TeleCMI
  • Year Founded: 2016
  • HQ Location: chennai, Tamil Nadu
  • Twitter: @TeleCMI
    40 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, Director
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 45% Medium, 42% Small

What Do G2 Reviewers Say About TeleCMI?

AI-generated summary from verified user reviews

Pros
  • Users find TeleCMI easy to use, facilitating quick onboarding and boosting productivity without requiring technical support.
  • I appreciate the excellent customer support from TeleCMI, making setup and integration easy and effective.
  • Users appreciate the excellent support offered by TeleCMI, enhancing their experience and facilitating effective CRM integration.
  • Users find the easy setup of TeleCMI enables quick onboarding and efficient tool integration without technical hurdles.
  • Users value the reliable call quality of TeleCMI, enhancing their communication and productivity without interruptions.
Cons
  • Users are frustrated by the absence of a mobile app and limited access to history on existing mobile functionality.
  • Users suggest that the dashboard is overly complex and would benefit from simplification for better usability.
  • Users find the limited customization options frustrating, impacting their ability to tailor the TeleCMI experience.
  • Users find the missing features of TeleCMI limit functionality, particularly in analytics and call history access.
  • Users suggest that the UX needs improvement, as the current interface is confusing for newcomers and requires simplification.

What Are Recent G2 Reviews of TeleCMI?

What Are G2 Users Discussing About TeleCMI?

Ringover

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Average Rating: 4.6/5.0

Total Reviews: 471

Who Is the Company Behind Ringover?

  • Seller: Ringover
  • Year Founded: 2018
  • HQ Location: Montrouge
  • Twitter: @ringoverapp
    832 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    288 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Staffing and Recruiting, Computer Software
  • Company Size: 76% Small, 20% Medium

What Do G2 Reviewers Say About Ringover?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Ringover, appreciating its intuitive design and smooth onboarding experience.
  • Users appreciate the responsive and supportive customer service of Ringover, enhancing their overall experience with the app.
  • Users highlight the reliability of Ringover, praising its efficient performance and excellent customer support.
  • Users value the efficient and reliable customer support of Ringover, enhancing their overall experience and productivity.
  • Users appreciate the intuitive interface of Ringover, making setup and daily communication seamless and efficient.
Cons
  • Users feel that Ringover can be too expensive for small businesses, highlighting high cost concerns compared to other suppliers.
  • Users find Ringover to be expensive, especially for small companies needing just one number, yet negotiation is possible.
  • Users experience occasional glitches with call updates and inaccurate transcription errors on the mobile app.
  • Users wish for improved missing features like CRM integration, SMS sync, and consultative transfers for better usability.
  • Users note integration issues with Meta channels and LOXO, which complicate the overall platform experience.

What Are Recent G2 Reviews of Ringover?

What Are G2 Users Discussing About Ringover?

Yeastar P-Series PBX System

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach. • Business phone system (Web, mobile & desktop) • Team chat & omnichannel messaging • Call center • Simplified system administration • Robust app ecosystem • Ready-made integrations & open API • Flexible deployment options: fully-hosted, self-managed, and hardware appliance • And more...

Average Rating: 4.8/5.0

Total Reviews: 79

Who Is the Company Behind Yeastar P-Series PBX System?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 75% Small, 21% Medium

What Do G2 Reviewers Say About Yeastar P-Series PBX System?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Yeastar P-Series PBX, ensuring a seamless experience for both setup and operation.
  • Users laud the remarkable ease of setup and extensive features of the Yeastar P-Series PBX System, enhancing communication.
  • Users value the extensive integrations of Yeastar P-Series PBX System, enhancing connectivity with various platforms effortlessly.
  • Users commend the award-winning customer support of Yeastar P-Series PBX, highlighting their responsiveness and professionalism.
  • Users praise the easy setup of Yeastar P-Series PBX, appreciating its quick installation and global accessibility.
Cons
  • Users find the missing functionalities in Yeastar P-Series PBX, particularly in video conferencing and integrations, disappointing.
  • Users find the missing features of Yeastar P-Series PBX, especially in UC and integration, quite disappointing.
  • Users note the expensive licensing and subscription costs which may be a barrier for some markets.
  • Users find the limited features of Yeastar P-Series PBX, particularly in UC and video conferencing, disappointing.
  • Users note the high cost of the Yeastar P-Series PBX System, particularly for hardware and licensing.

What Are Recent G2 Reviews of Yeastar P-Series PBX System?

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

Average Rating: 4.3/5.0

Total Reviews: 478

Who Is the Company Behind Vonage Business Communications?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,820 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, Office Manager
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Vonage Business Communications?

AI-generated summary from verified user reviews

Pros
  • Users find Vonage Business Communications extremely easy to use, with seamless integration and user-friendly features.
  • Users value the reliability of Vonage Business Communications, seamlessly connecting them even while working remotely or on vacation.
  • Users love the comprehensive calling features of Vonage, which include messaging, call recording, and easy management options.
  • Users commend the exceptional customer support from Vonage, ensuring seamless communication and smooth transitions for businesses.
  • Users value the easy-to-use messaging features of Vonage, facilitating seamless communication from anywhere.
Cons
  • Users report texting limitations with Vonage, citing unreliable delivery and difficulties in exporting contacts or data.
  • Users experience frequent call drops and connection issues, affecting communication during important conversations.
  • Users experience slow and unhelpful customer support, encountering issues that complicate problem resolution and service use.
  • Users frequently encounter call connectivity issues, including dropped calls and difficulties in transferring calls seamlessly.
  • Users report frequent connection issues with Vonage, causing missed calls and disruptions during conversations.

What Are Recent G2 Reviews of Vonage Business Communications?

What Are G2 Users Discussing About Vonage Business Communications?

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

Average Rating: 4.4/5.0

Total Reviews: 432

Who Is the Company Behind 3CX?

  • Seller: 3CX
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Nicosia
  • Twitter: @3CX
    30,475 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, President
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 43% Small

What Do G2 Reviewers Say About 3CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 3CX, finding it reliable and convenient for seamless communication.
  • Users commend the reliability of 3CX, appreciating smooth communication and consistent call quality across multiple platforms.
  • Users value the flexibility of 3CX, enjoying cost savings and seamless communication on one platform.
  • Users value the smooth and reliable communication of 3CX, appreciating its seamless integration and great call quality.
  • Users praise the easy setup of 3CX, allowing for quick deployment and seamless integration into existing systems.
Cons
  • Users find 3CX's complex processes challenging, especially for non-technical administrators and advanced feature configurations.
  • Users find difficult configuration for non-technical administrators frustrating, making setup and troubleshooting a challenging experience.
  • Users find the learning curve challenging, especially non-technical administrators who struggle with configuration and troubleshooting.
  • Users note limited features in 3CX, especially following updates that removed useful reports and hinder customizations.
  • Users find 3CX to be expensive, especially for non-profits seeking more affordable pricing options.

What Are Recent G2 Reviews of 3CX?

What Are G2 Users Discussing About 3CX?

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

Average Rating: 4.8/5.0

Total Reviews: 317

Who Is the Company Behind NUACOM?

  • Seller: NUACOM
  • Year Founded: 2009
  • HQ Location: Ireland
  • Twitter: @nuacomie
    742 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Managing Director
  • Top Industries: Computer Software, Construction
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About NUACOM?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support from Nuacom, highlighting quick resolutions and helpful onboarding assistance.
  • Users value the ease of use of NUACOM, appreciating its quick setup and helpful training resources.
  • Users highlight the helpful support team of NUACOM, ensuring a smooth transition and efficient service.
  • Users appreciate the easy setup of NUACOM, which streamlines the onboarding process for smooth functionality.
  • Users highlight the fantastic customer service of NUACOM, noting the friendly and efficient support provided.
Cons
  • Users experience call issues with missed connections and complicated configurations, hindering effective use of Nuacom.
  • Users face call limitations with missed calls and unnecessary voicemail time restrictions, complicating the communication experience.
  • Users find NUACOM to be high cost, especially when needing multiple extensions or additional features like texting.
  • Users wish for a wider selection of features, including headset options and multi-company access in the app.
  • Users face connection issues with NUACOM, often experiencing dropped calls and difficulties connecting to networks.

What Are Recent G2 Reviews of NUACOM?

What Are G2 Users Discussing About NUACOM?

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Average Rating: 3.9/5.0

Total Reviews: 294

Who Is the Company Behind MiVoice Business?

  • Seller: Mitel Networks
  • Year Founded: 1972
  • HQ Location: Kanata, Ontario
  • Twitter: @Mitel
    22,451 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,002 employees on LinkedIn®
  • Total Revenue (USD mm): $1,300

Who Uses This Product?

  • Who Uses This: Office Manager, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 55% Medium, 38% Small

What Are Recent G2 Reviews of MiVoice Business?

What Are G2 Users Discussing About MiVoice Business?

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

Average Rating: 4.3/5.0

Total Reviews: 2,365

Who Is the Company Behind JustCall?

  • Seller: Saas Labs
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • Twitter: @saas_labs
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    402 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Small, 31% Medium

What Do G2 Reviewers Say About JustCall?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
  • Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
  • Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
  • Users commend the excellent customer support of JustCall, highlighting its responsiveness and effective issue resolution.
  • Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
Cons
  • Users experience call issues with JustCall, including missed calls and delays that disrupt communication effectiveness.
  • Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
  • Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
  • Users find missing features like lack of SMS support and limited customization hinder their experience with JustCall.
  • Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.

What Are Recent G2 Reviews of JustCall?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024