Twist Reviews & Product Details

Twist Overview

What is Twist?

Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.

Twist Details
Website
Discussions
Twist Community
Languages Supported
Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
Product Description

Twist is a communication tool designed to help users work in a calmer, more organized and more productive way.


Seller Details
Seller
Doist
Company Website
Year Founded
2007
HQ Location
Santiago, Chile
Twitter
@doist
17,241 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
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Twist Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easily able to maintain multiple chat threads with the same people, without getting confused between subjects. Review collected by and hosted on G2.com.

What do you dislike?

Notifications sometimes lag on my Samsung Galaxy 8, but I can easily fix that by utilizing email notifications. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the dark mode. It's nice and easy on the eyes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's usually quite hard to maintain clear conversations when you communicate with your colleagues via chat. With Twist, I can keep up with all of the conversations. In some projects, I'll share as many as twenty - thirty separate chat threads with just a single colleague. Twist let's me keep that all organized and easily retrievable. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The way in which it proposes communication within work teams is different from the others and makes it ideal for remote teams.

Her focus is on reducing distractions and waiting for answers in real time Review collected by and hosted on G2.com.

What do you dislike?

Is an electron app, a little big, ram expensive Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The functionality of not receiving notifications is good, it is preferable that you define specific times to review your new messages

Setting the days and hours of rest is great to disconnect from work

The application for the cell phone helps you take it everywhere Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is an alternative to traditional mail, it has led me to a change of thinking about how to communicate with my coworkers, I no longer expect an immediate response to my messages, for example Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Twist is a tool that facilitates communication within the organization. The conversations are structured and there is no way to get lost in the topics. Its interface is intuitive and lightweight, it is an easy to set up.

I would say that chat is the core of Twist. This optimized for sharing files and manage communications successfully. In addition, the connection with a wide range of third-party software, enhances its functionality. Review collected by and hosted on G2.com.

What do you dislike?

I do not find anything disgusting in this app, I like its effectiveness. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a cheaper and lighter alternative than Slack.Twist is a great option for small businesses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simplifies team collaboration and significantly improves the ability to respond to complex problems, since communication is fluid and effective. Moreover, it is improving project planning and distribution of tasks.

Everything is easier with Twist. Review collected by and hosted on G2.com.

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Communications Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I like the best about Twist is how clean the UI is, it's beautiful, and the conversations are readable as well as the notifications not being annoying like in Slack. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike about Twist is that they don't have a lot of third part intergraded tools like, Github, Google Meets, Asana, etc. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Unfortunately, Twist does not have a lot of third party integrations as well as customization, however, the UI is beautiful along with the system of thread messaging, better organized than in Slack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem that we where solving with Twist was, conversations were happening in Slack, however, there was a lot of notifications and we had to manually pause notifications, it was annoying with all our members, the UI was also not settling, there was a lot of happening at once. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

helpful to have everyone's contact info and organize messages into teams and threads Review collected by and hosted on G2.com.

What do you dislike?

threads often get lost and is confusing. not good for sending out any important information because it will get lost in the mass messaging. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

use slack instead Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

good for casual communication (ex. sending out reminders to teams, asking to cover shifts, etc) Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The standard notification settings are very well organized, I get notified for each new message, and even if I don't check the message in that moment, it still gets left "unread". It is very easy to keep track of what has been said in conversations since I last looked at the app. It somehow manages to work well for instant messaging as well as messaging that does not need to be addressed right away. I have not found an app before this one that has been able to do that. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it's difficult to discern the purpose of having a separate channel vs just starting a new thread. We have channels set for certain topics but it almost seems not necessary when we can just start a new thread with the appropriate people. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great app alternative to emailing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to more effectively communicate, with messages getting to the appropriate people in a reasonable amount of time. On other apps that we had used before, a message would be sent, and because of complicated notification settings, it would get lost in the shuffle. And in previous apps, if you wanted to see what you missed, you would have to do a lot of scrolling back.

With Twist, the app keeps track of what you've read and what you haven't, so you don't miss what needs to be read/ Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Twist is based around threads which is great. It really helps keeps conversations focused and on task. No other software has thread support quite like Twist. If your team is looking for the best thread support than Twist is a good choice. Review collected by and hosted on G2.com.

What do you dislike?

The lack of regular chat channel options. I wish we could have a few open chat channels similar to Slack within Twist.

The problem is that sometimes you have small conversations or topics that don't require or fit into any other thread. These kinds of things get lost or never brought up. For this reason, our team ditched Twist and went back to Slack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps team members who are working remotely and on a different time zone as other team members. Sometimes I would check in 7 hours after a conversation went on. It's easy to catch up on this and reply with threads. In Slack the conversation moves onto the next and you end up missing out on important topics. Review collected by and hosted on G2.com.

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Freelance Writer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love how simple and clean the interface is while also being hearty enough to house several different areas for discussion and meetings. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! Twist has met all of my criteria for a good platform so far. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s a little smoother and nicer to look at than past clients Review collected by and hosted on G2.com.

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Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of communication the app provides for remote teams. Review collected by and hosted on G2.com.

What do you dislike?

Some things aren't as intuitive as I would've liked. Mostly used as an alternative to Slack but with less features than Slack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication issues with remote teams. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Twist is based around threads which is great. It really helps keeps conversations focused and on task. . The interface is pleasant. Review collected by and hosted on G2.com.

What do you dislike?

The lack of regular chat channel options.At the moment, integrations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps team members who are working remotely and on a different time zone as other team members.We work remotely, so communication was a real issue. Review collected by and hosted on G2.com.

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Creative Genius
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how minimalist this app is, and how clean the UI appears. It is much easier to use than Stride Review collected by and hosted on G2.com.

What do you dislike?

I love using GIFs, but it displays them in this weird box with all their metadata. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great teamwork app, very clean and easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My team members and I are frequently separated by countries, and we have many clients. This app is great because it is not intrusive during times of intense focus or when we are busy Review collected by and hosted on G2.com.

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Digital Marketer, Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The best part of twist is that it has "sub-channels" under each main channel, so the flow of content won't be a big mass. You can have as many topics ("threads") as you want, so your team can have separate channels for every project (even under each client for example). That's a real innovation in team communication. Review collected by and hosted on G2.com.

What do you dislike?

At the moment, integrations. They're working on that so the pool of integrations is growing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it, it's free. Easy to setup and start to use as it's quite similar to Slack... with a twist. :) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We work remotely, so communication was a real issue. With Twist, we could manage to have a good frame to plan, chat or discuss anything in an organized way. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like what it's aiming to do. The interface is pleasant. Review collected by and hosted on G2.com.

What do you dislike?

I'm not sure where this fits in my life. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Something to allow collaboration that isn't Slack or email. I bounced off it :( Review collected by and hosted on G2.com.

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Do you work for Twist?