---
title: Twist Reviews
meta_title: 'Twist Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 35 reviews by the users' company size, role or industry to
  find out how Twist works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 35
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# Twist Reviews
**Vendor:** Doist  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 35
## About Twist
Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.



## Twist Pros & Cons
**What users like:**

- Users celebrate the **ease of use** of Twist, enjoying its intuitive interface and organized communication structure. (11 reviews)
- Users commend Twist for its **structured, thread-based communication** , which enhances organization and clarity in team discussions. (9 reviews)
- Users value the **structured, thread-based communication** in Twist, promoting organized discussions and reducing distractions effectively. (9 reviews)
- Users value **calm and organized team collaboration** in Twist, enhancing productivity and meaningful engagement across projects. (7 reviews)
- Users love the **customization options** in Twist, allowing seamless organization of conversations tailored to their preferences. (6 reviews)
- Users find Twist to be a **highly convenient tool** for organized communication, enhancing productivity through its structured, calm workspace. (5 reviews)
- Setup Ease (5 reviews)
- Users value the **organized conversations** in Twist, enhancing productivity and minimizing email clutter for improved team communication. (4 reviews)
- Automations (3 reviews)
- Users find **implementation easy** with Twist, appreciating its beautifully written interface that enhances user experience. (2 reviews)

**What users dislike:**

- Users find that **integration issues** and slower real-time communication hinder overall productivity and responsiveness in Twist. (6 reviews)
- Users find Twist's **slow loading** hinders urgent communications, prompting reliance on faster chat tools for emergencies. (6 reviews)
- Users feel that Twist has **limited customization** options, impacting its adaptability to their team's specific needs. (3 reviews)
- Users find Twist's features too basic, with **limited functionality** hindering their overall experience and efficiency. (3 reviews)
- Users find Twist lacks **essential features** , leading to challenges in urgency and real-time communication needs. (3 reviews)
- Difficult Navigation (2 reviews)
- Not Intuitive (2 reviews)
- Users experience **performance issues** with Twist, particularly with limited integrations and mobile app functionality. (2 reviews)
- Users experience **limited integration options** and face performance issues with the Twist mobile app. (1 reviews)
- Lack of Clarity (1 reviews)

## Twist Reviews
  ### 1. Organized Team Communication Simplified

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rishitha C. | Veterinarian, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about Twist?**

I use Twist mainly for team communication and organizing work discussions in one place. It helps me stay connected with colleagues without having to rely on long email chains or scattered messages. I like that conversations are organized into threads, so each topic stays clear and easy to follow. What I like most about Twist is the way it organizes conversations using threads. Unlike many messaging platforms where messages quickly become cluttered, Twist keeps discussions structured so each topic stays in its own thread. This makes it much easier to follow conversations and find important information later. The organized thread structure in Twist is very helpful because it keeps each discussion focused on a specific topic. This makes it much easier to understand the context of a discussion and follow the full conversation from beginning to end. The initial setup of Twist was quite simple and straightforward. After creating an account, the workspace can be set up quickly by inviting team members and creating channels for different topics or projects.

**What do you dislike about Twist?**

While Twist works well for organized communication, there are a few areas that could be improved. One limitation is that the platform focuses heavily on asynchronous communication, which is great for thoughtful discussions but can feel slow when something urgent requires immediate attention. In those situations, it may take longer to get quick responses compared to real-time chat tools. One improvement that could make Twist more effective is adding a clearer way to flag urgent messages. Since the platform is designed for calm, organized communication, messages are usually handled when team members have time to respond. While this works well for most discussions, it can be challenging when something requires immediate attention. A feature that allows users to mark certain messages as high priority or urgent could help ensure they are noticed quickly.

**What problems is Twist solving and how is that benefiting you?**

I use Twist for organizing work discussions in one place, solving disorganized communication issues. Its threads keep conversations focused and easy to follow, helping track decisions and updates without confusion.

  ### 2. Structured Threads and a Clean Interface Keep Conversations Organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Twist?**

Twist helps me to keep the conversations very structured with threads, making my inbox easier to have visibility on the discussions, not getting buried in the other conversations. They also provide a clean synchronous communication, which helps me to avoid interruptions. Their interface is also clean and intutive, their organised channels help to keep track on real time chat tools.

**What do you dislike about Twist?**

Sometimes, it does make our team collaboration a bit slower, and rapid-fire conversations are not available on this platform, which makes the platform a little behind on the use case. Their integration ecosystem is also bit smaller when compared to their competitors in this space.

**What problems is Twist solving and how is that benefiting you?**

Twist solves the problem of fragmented communication and distractions, with its threaded feature and helps me to keep the discussions organised. It also helps me to keep the conversation relevant and secure. This platform also helps me to track the decision. Unlike the other traditional tools, this platform's thread features help to keep track of the conversation effectively and make decision-making simpler.

  ### 3. Perfect for Thoughtful Teamwork, But Lacks Urgency

**Rating:** 4.5/5.0 stars

**Reviewed by:** nikhil k. | Store Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Twist?**

I appreciate Twist for removing the anxiety that comes with the pressure of immediate replies. There are no 'online' green dots or 'typing...' bubbles, which I find refreshing. Twist supports calm, organized, and thoughtful teamwork, away from the distracting pings of instant messaging apps. I also love how initially setting up logical 'Channels' such as #Design-Projects and #Customer-Feedback makes it feel like organizing a messy desk into clean drawers. Moreover, Twist becomes more powerful when connected with other tools, since it naturally integrates with software focused on productivity and automation.

**What do you dislike about Twist?**

Twist is designed for slow, thoughtful communication, which is great—until something catches fire. If there is a server crash or an urgent client crisis, Twist feels too slow. There’s no easy way to 'shout' for attention. Most teams I know who use Twist still end up keeping a WhatsApp group or a Telegram channel on the side for emergencies, which defeats the purpose of having a single 'source of truth.' Knowing that Twist isn't meant for emergencies creates a bit of mental friction. You find yourself constantly thinking, 'Should I post this in Twist, or is this 'urgent' enough for the WhatsApp group?' That split-second decision-making happens dozens of times a day. It takes away from the 'peace of mind' that Twist is supposed to provide because you’re still technically monitoring two channels.

**What problems is Twist solving and how is that benefiting you?**

I use Twist for calm, organized teamwork, avoiding constant distractions. It eliminates the anxiety linked to immediate responses and makes work environments more peaceful, boosting thoughtful communication.

  ### 4. Ideal Tool for Thoughtful Communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhinas S. | Software developer , Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Twist?**

I really like how Twist creates a calm, reliable space for work-related conversations, helping to separate different ideas and projects. I appreciate its focus on creating intentional responses instead of impulsive replies, and how it supports remote and async work by letting me stay involved without being constantly online. The threaded format helps keep discussions meaningful and well-documented, making it feel like a shared knowledge base rather than a chat stream. It allows me to manage my time better without the pressure of instant replies. Twist fits naturally into my workflow as a place for reflection, alignment, and meaningful collaboration. Its support for asynchronous communication and the way conversations are neatly organized into threads feel purposeful, helping me stay organized, mentally clear, and genuinely productive.

**What do you dislike about Twist?**

While I really appreciate Twist’s calm and structured approach, there are a few areas that could be improved. At times, the interface can feel a bit too minimal, which makes certain actions like quickly switching between teams or finding specific settings less intuitive than expected. I’ve also noticed that for fast-moving discussions or urgent matters, Twist can feel slower compared to real-time chat tools, since it’s clearly designed around asynchronous communication. The notification controls could be more flexible as well, especially for highlighting truly high-priority threads without adding noise. Additionally, better integrations and richer formatting options would make conversations more expressive and reduce the need to jump between tools.

**What problems is Twist solving and how is that benefiting you?**

I use Twist to create a calm, reliable space for meaningful conversations, escaping chaotic team chats. It helps me slow communication, organize thoughts, and stay productive without constant disruptions, making remote collaboration thoughtful and clear.

  ### 5. Calm, Organized Communication with Twist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea B.

**Reviewed Date:** December 24, 2025

**What do you like best about Twist?**

I use Twist mainly to keep my work communication calm, clear, and well-organized. Instead of dealing with constant message notifications, Twist lets me follow structured conversation threads where discussions actually make sense and stay on topic. It’s especially helpful for asynchronous work, because I can catch up on decisions, updates, and ideas without feeling rushed or overwhelmed. I like how intentionally Twist is designed to reduce noise and encourage meaningful communication. Unlike other tools that push constant real-time chatting and interruptions, Twist focuses on organized, topic-based threads that keep conversations clear and easy to follow. Twist respects deep work and asynchronous collaboration, allowing me to stay productive without feeling pressured to respond instantly. The topic-based threads keep my thoughts and conversations organized, and the asynchronous setup gives me the freedom to respond when I’m ready. Overall, Twist makes communication feel calmer, clearer, and more respectful of everyone’s time, which is what makes it genuinely valuable to me. Getting started with Twist was simple and didn’t feel overwhelming at all. Setting up the workspace, organizing topics, and inviting my team was quick and intuitive. The setup was smooth, easy, and made it clear that Twist is designed to be simple rather than complicated.

**What do you dislike about Twist?**

Sometimes it feels a bit slow when I need a quick response, and the interface can take time to get used to, especially for team members coming from instant chat tools. I also feel that onboarding could be clearer to help new users understand the value of threads and asynchronous work right away. With smoother navigation and a bit more flexibility in notifications, Twist could be even more comfortable to use without losing its focus-first approach.

**What problems is Twist solving and how is that benefiting you?**

Twist solves the chaos of team messaging by organizing conversations into calm, topic-based threads. It reduces the pressure to reply instantly, allows focus on work, and makes communication feel thoughtful and productive.

  ### 6. User-Friendly, Professional Platform with Outstanding Thread Feature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Konjengbam  M. | BDR, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about Twist?**

I love this platform forbits user friendly interface. The platform is so convenient for communication due to its portability from the Android application. The best part I feel about this platform is the thread feature which allows to link up the previous discussion. The professional touch in this platform is outstanding.

**What do you dislike about Twist?**

I have less dislike about this platform but I wish that this platform could integrate more as integration greatly enhances the usability of this platform.

**What problems is Twist solving and how is that benefiting you?**

This platform really assist in brainstorming sessions and meaningful discussion in teams. With threads, it's able to keep the topic relatable for even new members.

  ### 7. Organized Team Communication with Smooth Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniela L.

**Reviewed Date:** January 30, 2026

**What do you like best about Twist?**

I use Twist for team messaging and communication with family and team. It solves my real-time problems and suits my schedule with calmer and less aggressive notifications by default. Twist shines for teams with thread-based conversations, making it easy to stay organized and reference information. It's the most defining valuable feature of Twist compared to other tools like Slack, where everything flows in one endless stream. The initial setup was so easy and user-friendly.

**What do you dislike about Twist?**

I don't like the limited integration and ecosystem with huddles and screen sharing.

**What problems is Twist solving and how is that benefiting you?**

Twist solves my real-time problems, fitting my schedule with calmer notifications. It shines for team messaging with thread-based conversations, staying organized and easily referenced, unlike endless streams in other tools.

  ### 8. Threaded Communication Boosts Team Focus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about Twist?**

I use Twist as our team’s primary communication tool, and what I like most about it is its structured, thread-based communication. Conversations stay organized by topic, making it much easier to follow discussions and revisit decisions later. The distraction-free design encourages thoughtful responses instead of constant back-and-forth messaging. I also appreciate the clean interface and strong search functionality, which help quickly find past conversations when working on long-term projects. The initial setup was very easy, with creating workspaces, inviting team members, and organizing conversations into channels and threads being straightforward. The intuitive interface allowed our team to start using Twist productively with minimal onboarding or training.

**What do you dislike about Twist?**

One area where Twist could improve is real-time communication. For urgent or quick back-and-forth discussions, it can feel slower compared to instant chat tools. The mobile app could also be more responsive, especially when navigating long threads or searching older conversations. Adding more native integrations with popular development and productivity tools would further enhance the overall experience.

**What problems is Twist solving and how is that benefiting you?**

I use Twist for project updates and async discussions, solving the problem of noisy communication by organizing conversations in threads. It reduces interruptions, allowing deep work, while keeping the team aligned.

  ### 9. Organized Discussions, Minimal Distractions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roberta B.

**Reviewed Date:** January 29, 2026

**What do you like best about Twist?**

I use Twist to communicate and organize discussions with my team without constant notifications. I appreciate that it cuts down distractions and makes async communication clearer. I like the thread-based conversations. It is so organized and easy to follow. The initial setup was really easy, which I appreciate.

**What do you dislike about Twist?**

It can be a bit slow if you need real-time, fast back-and-forth chats. I feel improving the real-time messaging feature and more integration features would be okay.

**What problems is Twist solving and how is that benefiting you?**

I use Twist to communicate and organize discussions with my team without constant notifications. It cuts down distractions and makes async communication clearer.

  ### 10. Twist: Beautifully Written and Deeply Evocative Prose

**Rating:** 4.5/5.0 stars

**Reviewed by:** saba f. | backspace, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Twist?**

Twist is beautifully written and ease of use. The prose draws you into its tangled currents and the emotional weight of connection and distance is felt in every line and good ease of implementation

**What do you dislike about Twist?**

At times, the narration becomes overly introspective and meandering, with threads left dangling and moments that feel more poetic than purposeful.

**What problems is Twist solving and how is that benefiting you?**

Twist helps by reducing constant interruptions: it organizes conversations into threads so important information isn’t buried in noise

  ### 11. Simple but Needs Stronger Security

**Rating:** 3.5/5.0 stars

**Reviewed by:** Xiangdong L. | Program Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Twist?**

An easy-to-use chat messenger but with simple features.

**What do you dislike about Twist?**

Its features are quite basic, and I am also concerned about its security.

**What problems is Twist solving and how is that benefiting you?**

The instant chat feature works seamlessly on both mobile devices and laptops.

  ### 12. Efficient Threaded Communication, but Mobile App Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdoulaye M. | Lavoratore autonomo, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Twist?**

I appreciate how Twist organizes team communication into threads, which makes it much easier to keep track of conversations without getting overwhelmed by the usual chat clutter.

**What do you dislike about Twist?**

The mobile app occasionally runs a bit slowly, and I find that the notifications are not always as customizable as I would prefer.

**What problems is Twist solving and how is that benefiting you?**

Twist has been instrumental in helping our team maintain organization by structuring conversations into threaded topics instead of a disorganized chat stream. This approach makes it much simpler to follow discussions, minimizes the chances of missing important messages, and ultimately enhances our overall productivity.

  ### 13. Seamless work communication, the first choice for asynchronous collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua J.

**Reviewed Date:** December 16, 2025

**What do you like best about Twist?**

I like Twist's asynchronous communication model, which allows team members to view and respond to messages at their convenience, reducing the pressure of instant communication. This is very suitable for teams with different work rhythms and time zones. Twist's smart notification system effectively reduces work interruptions, helping me focus on important tasks. At the same time, this communication method lacks online status green dots and typing indicators, avoiding the pressure to respond immediately. I also appreciate that Twist organizes conversations through threads, enhancing information processing efficiency. These features make me feel more relaxed and efficient at work.

**What do you dislike about Twist?**

Integration features need to be strengthened: Although Twist supports integration with other applications, compared to some mainstream collaboration tools, the variety of applications it integrates with may be relatively limited, and some users have reported that the actually usable integration features are not many.

**What problems is Twist solving and how is that benefiting you?**

I use Twist to solve the problem of information clutter. It organizes conversations through threads, making communication content more orderly and improving information retrieval efficiency. It breaks down team communication barriers, reduces interruptions with asynchronous communication, alleviates stress, and enhances team collaboration. For me, it is very suitable for teams in different time zones.

  ### 14. A tool to enhance team communication and task management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Archie M.

**Reviewed Date:** December 19, 2025

**What do you like best about Twist?**

I like that Twist provides a centralized communication space where team members can engage in in-depth discussions around specific topics, rather than having information scattered like in traditional instant messaging tools, making communication more organized. Especially with its focus on asynchronous communication design, it effectively reduces interruptions, allowing us to concentrate more on work while also improving team communication efficiency. Twist's asynchronous communication model flexibly supports different schedules, adapts to different working hours, and ensures smooth coordination for teams working across time zones. Additionally, Twist's task management feature is great, allowing easy creation of tasks and assignment to the appropriate team members, and the initial installation and setup are very easy.

**What do you dislike about Twist?**

Search Functionality Issues: The search functionality performs poorly, making it difficult to quickly and accurately find specific conversations and topics, which hinders users from efficiently retrieving needed content from a large amount of historical information. Keyword Matching Issues: When entering keywords that contain multiple words, the search results are unsatisfactory. For example, searching for an employee's full name does not return accurate results; only parts of the first or last name can be entered to find the person, which is very inconvenient when looking for discussions or documents related to specific individuals. Search Results Display Issues: Although search results highlight keywords, there is no convenient way to locate them. Users need to manually scroll through the page to find them, especially in long documents or extensive discussion records, making it difficult to quickly find the needed content, wasting a lot of time. Search Performance Issues: When handling large amounts of data, the search may take a long time, affecting the user experience. This is particularly true when a team has been using the system for a long time and has accumulated a large number of messages and files, causing the search response speed to slow down, and sometimes even resulting in lag.

**What problems is Twist solving and how is that benefiting you?**

Twist offers a topic-oriented communication method, solving the information chaos problem of traditional communication tools and improving communication efficiency. It also enhances work autonomy and flexibility by adopting an asynchronous communication model, accommodating team members in different time zones and work rhythms.

  ### 15. you NEED to check this one out!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer W. | billing/credentaling coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Twist?**

i have used a few different messaging apps and one things that sets this apart is getting notified without the distractions of others like slack. you can add more context, so you can send specific links, like to a specific message, which i think helps you work better and calmer Is user friendly

**What do you dislike about Twist?**

It does not have as many features as other messaging apps. If you are using the free version you can only search messages back from the last month. the sync to mobile did not work

**What problems is Twist solving and how is that benefiting you?**

makes communicating with other departments or people at other facility's much easier than using the phone

  ### 16. App promotes asynchronous communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mark H. | Bartenders, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about Twist?**

Twist's organized conversations and async approach boost productivity it also helps teams reduce email clutter and improve communication

**What do you dislike about Twist?**

While Twist integrates with some popular tools, some users may find the integration options limited and issues with the mobile app's performance and functionality

**What problems is Twist solving and how is that benefiting you?**

It’s helps me reduces email clutter by providing a centralized platform for team communication and the app's structured conversations make it easier to find relevant information

  ### 17. Easy to use communication platform for SMEs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fernando M. | Head of Program Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2022

**What do you like best about Twist?**

A very easy-to-use communication platform. You group conversations on specific topics, making them easy to reference.
Very similar interface to an email platform, so it is very easy to adopt.

**What do you dislike about Twist?**

The search function is very limited. You can only search using keyword and the filtering system could be improved to search by specific people in specific channels.

**What problems is Twist solving and how is that benefiting you?**

Twist provides an easy way to communicate with your peers individually or in a group setting.
You can create groups for specific projects or teams and keep the communication related to that topic without interfering with other topics.

  ### 18. Missing a couple key features for my use case

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Twist?**

Simple intuitive interface. Easy to get up and running. Free guest user feature is great for working with clients.

**What do you dislike about Twist?**

Replies to posts are not threaded. I find myself having to recreate context so people know which post I'm replying. There's also no way that I can figure out to "bump" overlooked posts back to the top of someone's inbox.

**What problems is Twist solving and how is that benefiting you?**

Easy fast communication for geographically dispersed team.

  ### 19. Improving our asynchronous team comunication

**Rating:** 5.0/5.0 stars

**Reviewed by:** William G. | Head of Strategy, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about Twist?**

The way we can create topics within channels. This allows us to have an organization in project conversations. Each topic has its own objective and can be closed when solved.

**What do you dislike about Twist?**

At the same time is awesome to have topics in channels, I miss the informal conversation that we can have using WhatsApp or even slack. I think some mix of the two possibilities would give us more flexibility.

**What problems is Twist solving and how is that benefiting you?**

Asynchronous and structured conversations. The main benefit is to have a place to go when we want to share data, information and everything about the project (not tasks, but conversation)

  ### 20. Lightweight, minimalist team app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corey D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Twist?**

I like how minimalist this app is, and how clean the UI appears. It is much easier to use than Stride. I also enjoy the fact that there is no light or indicator for when I'm online.

**What do you dislike about Twist?**

I love using GIFs, but it displays them in this weird box with all their metadata.

**Recommendations to others considering Twist:**

Great teamwork app, very clean and easy to use.

**What problems is Twist solving and how is that benefiting you?**

My team members and I are frequently separated by countries, and we have many clients. This app is great because it is not intrusive during times of intense focus or when we are busy

  ### 21. Ogranizational

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Twist?**

It has a focus on "inbox zero" which is nice

**What do you dislike about Twist?**

It can be hard to find things sometimes.

**What problems is Twist solving and how is that benefiting you?**

It helps us keep records of conversations that we've had and decisions we've made

  ### 22. Easy to use and very simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phillip L. | Director of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about Twist?**

It is very easy to use, you can create threads for each department and for each project

**What do you dislike about Twist?**

Sometimes it takes a long while for the messages to go through or down time

**What problems is Twist solving and how is that benefiting you?**

enables me to communicate with my team and colab with different departments

  ### 23. Good performance and development tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** JAGANATH N. | Associate Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2021

**What do you like best about Twist?**

Profile completeness which helps to improve the profile.
Rating process for your professional performance.
Multiple iterations between managers and employee is the best.

**What do you dislike about Twist?**

It asks few information which cannot be applicable sometimes which affects profile completeness.

**Recommendations to others considering Twist:**

Good option for communication and collaboration.

**What problems is Twist solving and how is that benefiting you?**

To help to get performance and development process easy.
To do the appraisal process easy.
To update your professional details which will be helpful to see your profile by many in an organisation.

  ### 24. Best app for topical chat threads

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yakir R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2020

**What do you like best about Twist?**

Easily able to maintain multiple chat threads with the same people, without getting confused between subjects.

**What do you dislike about Twist?**

Notifications sometimes lag on my Samsung Galaxy 8, but I can easily fix that by utilizing email notifications.

**Recommendations to others considering Twist:**

Use the dark mode. It's nice and easy on the eyes.

**What problems is Twist solving and how is that benefiting you?**

It's usually quite hard to maintain clear conversations when you communicate with your colleagues via chat. With Twist, I can keep up with all of the conversations. In some projects, I'll share as many as twenty - thirty separate chat threads with just a single colleague. Twist let's me keep that all organized and easily retrievable.

  ### 25. A different way to communicate your work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ramiro . | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2020

**What do you like best about Twist?**

The way in which it proposes communication within work teams is different from the others and makes it ideal for remote teams.
Her focus is on reducing distractions and waiting for answers in real time

**What do you dislike about Twist?**

Is an electron app, a little big, ram expensive

**Recommendations to others considering Twist:**

The functionality of not receiving notifications is good, it is preferable that you define specific times to review your new messages
Setting the days and hours of rest is great to disconnect from work
The application for the cell phone helps you take it everywhere

**What problems is Twist solving and how is that benefiting you?**

It is an alternative to traditional mail, it has led me to a change of thinking about how to communicate with my coworkers, I no longer expect an immediate response to my messages, for example

  ### 26. Lightweight and intuitive tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about Twist?**

Twist is a tool that facilitates communication within the organization. The conversations are structured and there is no way to get lost in the topics. Its interface is intuitive and lightweight, it is an easy to set up.
I would say that chat is the core of Twist. This optimized for sharing files and manage communications successfully. In addition, the connection with a wide range of third-party software, enhances its functionality.

**What do you dislike about Twist?**

I do not find anything disgusting in this app, I like its effectiveness.

**Recommendations to others considering Twist:**

It's a cheaper and lighter alternative than Slack.Twist is a great option for small businesses.

**What problems is Twist solving and how is that benefiting you?**

Simplifies team collaboration and significantly improves the ability to respond to complex problems, since communication is fluid and effective. Moreover, it is improving project planning and distribution of tasks.
Everything is easier with Twist.

  ### 27. Twist: Cleaner messaging than Slack

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian M. | Communications Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2018

**What do you like best about Twist?**

What I like the best about Twist is how clean the UI is, it's beautiful, and the conversations are readable as well as the notifications not being annoying like in Slack.

**What do you dislike about Twist?**

What I dislike about Twist is that they don't have a lot of third part intergraded tools like, Github, Google Meets, Asana, etc. 

**Recommendations to others considering Twist:**

Unfortunately, Twist does not have a lot of third party integrations as well as customization, however, the UI is beautiful along with the system of thread messaging, better organized than in Slack.  

**What problems is Twist solving and how is that benefiting you?**

The problem that we where solving with Twist was, conversations were happening in Slack, however, there was a lot of notifications and we had to manually pause notifications, it was annoying with all our members, the UI was also not settling, there was a lot of happening at once.

  ### 28. Needs improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2019

**What do you like best about Twist?**

helpful to have everyone's contact info and organize messages into teams and threads

**What do you dislike about Twist?**

threads often get lost and is confusing. not good for sending out any important information because it will get lost in the mass messaging. 

**Recommendations to others considering Twist:**

use slack instead

**What problems is Twist solving and how is that benefiting you?**

good for casual communication (ex. sending out reminders to teams, asking to cover shifts, etc)

  ### 29. Very organized, good for instant messaging as well as "email like" threads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2018

**What do you like best about Twist?**

The standard notification settings are very well organized, I get notified for each new message, and even if I don't check the message in that moment, it still gets left "unread". It is very easy to keep track of what has been said in conversations since I last looked at the app. It somehow manages to work well for instant messaging as well as messaging that does not need to be addressed right away. I have not found an app before this one that has been able to do that. 

**What do you dislike about Twist?**

Sometimes it's difficult to discern the purpose of having a separate channel vs just starting a new thread. We have channels set for certain topics but it almost seems not necessary when we can just start a new thread with the appropriate people. 

**Recommendations to others considering Twist:**

Great app alternative to emailing

**What problems is Twist solving and how is that benefiting you?**

We have been able to more effectively communicate, with messages getting to the appropriate people in a reasonable amount of time. On other apps that we had used before, a message would be sent, and because of complicated notification settings, it would get lost in the shuffle. And in previous apps, if you wanted to see what you missed, you would have to do a lot of scrolling back.

With Twist, the app keeps track of what you've read and what you haven't, so you don't miss what needs to be read/

  ### 30. Good, but needs more. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Twist?**

Twist is based around threads which is great. It really helps keeps conversations focused and on task. No other software has thread support quite like Twist. If your team is looking for the best thread support than Twist is a good choice. 

**What do you dislike about Twist?**

The lack of regular chat channel options. I wish we could have a few open chat channels similar to Slack within Twist. 
The problem is that sometimes you have small conversations or topics that don't require or fit into any other thread. These kinds of things get lost or never brought up. For this reason, our team ditched Twist and went back to Slack. 

**What problems is Twist solving and how is that benefiting you?**

It helps team members who are working remotely and on a different time zone as other team members. Sometimes I would check in 7 hours after a conversation went on. It's easy to catch up on this and reply with threads. In Slack the conversation moves onto the next and you end up missing out on important topics. 

  ### 31. Twist is a fantastic platform for teams 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angel M. | Freelance Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2018

**What do you like best about Twist?**

I love how simple and clean the interface is while also being hearty enough to house several different areas for discussion and meetings.

**What do you dislike about Twist?**

Nothing! Twist has met all of my criteria for a good platform so far.

**What problems is Twist solving and how is that benefiting you?**

It’s a little smoother and nicer to look at than past clients 

  ### 32. Communication Alternative

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alexa T. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about Twist?**

I like the ease of communication the app provides for remote teams. 

**What do you dislike about Twist?**

Some things aren't as intuitive as I would've liked. Mostly used as an alternative to Slack but with less features than Slack. 

**What problems is Twist solving and how is that benefiting you?**

Communication issues with remote teams.

  ### 33. Twist review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2019

**What do you like best about Twist?**

 Twist is based around threads which is great. It really helps keeps conversations focused and on task. . The interface is pleasant.

**What do you dislike about Twist?**

The lack of regular chat channel options.At the moment, integrations.

**What problems is Twist solving and how is that benefiting you?**

It helps team members who are working remotely and on a different time zone as other team members.We work remotely, so communication was a real issue. 

  ### 34. New wave solution for team communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Péter T. | Digital Marketer, Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2018

**What do you like best about Twist?**

The best part of twist is that it has "sub-channels" under each main channel, so the flow of content won't be a big mass. You can have as many topics ("threads") as you want, so your team can have separate channels for every project (even under each client for example). That's a real innovation in team communication.

**What do you dislike about Twist?**

At the moment, integrations. They're working on that so the pool of integrations is growing.

**Recommendations to others considering Twist:**

Try it, it's free. Easy to setup and start to use as it's quite similar to Slack... with a twist. :)

**What problems is Twist solving and how is that benefiting you?**

We work remotely, so communication was a real issue. With Twist, we could manage to have a good frame to plan, chat or discuss anything in an organized way.

  ### 35. Not sure where Twist fits

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2018

**What do you like best about Twist?**

I like what it's aiming to do.  The interface is pleasant.

**What do you dislike about Twist?**

I'm not sure where this fits in my life.

**What problems is Twist solving and how is that benefiting you?**

Something to allow collaboration that isn't Slack or email.  I bounced off it :(



- [View Twist pricing details and edition comparison](https://www.g2.com/products/twist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+09%3A25%3A45+-0500&secure%5Bsession_id%5D=c6752fa6-884a-4a95-8e70-db1543f0b0b3&secure%5Btoken%5D=a25267dae6c3bf8dd30d1d400001deb4de942dc1787c5c0c99f0cf60e8d176a4&format=llm_user)
## Twist Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)

## Twist Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Generative AI - Business Instant Messaging**
- Text Summarization

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top Twist Alternatives
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,536 reviews)
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,398 reviews)
  - [Flock](https://www.g2.com/products/flock/reviews) - 4.4/5.0 (294 reviews)