
I appreciate Twist for removing the anxiety that comes with the pressure of immediate replies. There are no 'online' green dots or 'typing...' bubbles, which I find refreshing. Twist supports calm, organized, and thoughtful teamwork, away from the distracting pings of instant messaging apps. I also love how initially setting up logical 'Channels' such as #Design-Projects and #Customer-Feedback makes it feel like organizing a messy desk into clean drawers. Moreover, Twist becomes more powerful when connected with other tools, since it naturally integrates with software focused on productivity and automation. Review collected by and hosted on G2.com.
Twist is designed for slow, thoughtful communication, which is great—until something catches fire. If there is a server crash or an urgent client crisis, Twist feels too slow. There’s no easy way to 'shout' for attention. Most teams I know who use Twist still end up keeping a WhatsApp group or a Telegram channel on the side for emergencies, which defeats the purpose of having a single 'source of truth.' Knowing that Twist isn't meant for emergencies creates a bit of mental friction. You find yourself constantly thinking, 'Should I post this in Twist, or is this 'urgent' enough for the WhatsApp group?' That split-second decision-making happens dozens of times a day. It takes away from the 'peace of mind' that Twist is supposed to provide because you’re still technically monitoring two channels. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.




