# Veeva Vault Reviews **Vendor:** Veeva **Category:** [Pharma and Biotech Software](https://www.g2.com/categories/pharma-and-biotech) **Average Rating:** 4.1/5.0 **Total Reviews:** 54 ## About Veeva Vault Veeva Vault is a cloud-based platform specifically designed for the life sciences industry, integrating content and data management to streamline complex processes across research and development (R&D), regulatory affairs, quality management, and commercial operations. By unifying documents and structured data within a single system, Vault enhances collaboration, ensures compliance, and accelerates product development cycles. Key Features and Functionality: - Unified Content and Data Management: Vault manages both documents and structured data, providing a single source of truth that eliminates information silos and enhances data integrity. - Agentic AI Integration: The platform incorporates built-in agentic AI, enabling the creation and configuration of AI agents that operate within Veeva applications, facilitating intelligent automation and decision-making. - Configurable Workflows: Users can automate business processes with customizable workflows, including task assignments, notifications, and escalations, to improve operational efficiency. - Compliance and Validation: Vault is designed to meet rigorous compliance standards, offering features like audit trails, electronic signatures, and validation processes to ensure adherence to industry regulations. - Scalable Cloud Architecture: The platform's cloud-native design supports global scalability, allowing organizations to adapt to evolving business needs and performance requirements. Primary Value and Solutions Provided: Veeva Vault addresses the challenges of managing complex, regulated processes in the life sciences sector by offering a unified platform that integrates content and data management. This integration enhances collaboration among internal teams and external partners, ensures compliance with industry regulations, and accelerates product development and commercialization. By providing a scalable, configurable, and secure environment, Vault enables organizations to improve operational efficiency, reduce time-to-market, and maintain high standards of quality and compliance. ## Veeva Vault Reviews ### 1. Unified CTMS & eTMF That Enables Strategic Trial Oversight and Always-On Inspection Readiness **Rating:** 5.0/5.0 stars **Reviewed by:** Dimple R. | Study Start-Up, Sr. Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Veeva Vault?** Unified CTMS & eTMF. Shift your role from data entry and chasing documents to strategic trial oversight.Always-On" Inspection Readiness and Accelerated site Startup **What do you dislike about Veeva Vault?** Search & Reporting Hurdles ​While the data is all there, finding it can be a chore. ​The Issue: Unless the metadata was entered perfectly at the start, the search function can be finicky. Building custom reports often requires a "Power User" or a dedicated system admin rather than being something a manager can do quickly on the fly. Over-Automation The system's automated notifications can be relentless. If not tuned correctly, your inbox can become flooded with "Task Assigned" or "Document Overdue" alerts, leading to "notification fatigue" where important flags get buried in the noise. **What problems is Veeva Vault solving and how is that benefiting you?** In clinical operations, Veeva Vault is essentially solving the "fragmentation" problem—the headache of having your data, your documents, and your site trackers living in three different universes.Veeva Vault solves the administrative burden of compliance so that you can focus on operational delivery. It turns you from someone who "chases documents" into someone who "manages performance." ### 2. Veeva Vault Feels Like the Gold Standard for Regulatory Robustness **Rating:** 5.0/5.0 stars **Reviewed by:** Ender Efe C. | Laboratory Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2026 **What do you like best about Veeva Vault?** For a scientist working in R&D, clinical operations, or quality, Veeva Vault can feel like the gold standard thanks to its regulatory robustness. That said, its workflows can be quite rigid. **What do you dislike about Veeva Vault?** It can be click-heavy and laborious, with a rigid workflow built around lifecycles. It isn’t very intuitive until you’ve spent some time getting familiar with it, and I’ve also run into PDF rendering problems. **What problems is Veeva Vault solving and how is that benefiting you?** It connects smoothly with other Veeva modules (RIM, Quality, Clinical), so we’re consistently “audit-ready” without having to put in extra effort. I also like the real-time commenting and the shared access across global sites, which makes collaboration much easier. ### 3. Improves Data Quality with Room for Interface Enhancement **Rating:** 2.5/5.0 stars **Reviewed by:** Deborah S. | RN/Clinical Research Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Veeva Vault?** I like that Veeva Vault immediately lets you know of any errors so that you can make clarifications for cleaner data. It helps with better clinical data outcomes and better relationships with our sponsors. The setup was easy since it was already set up, and we just needed to train and begin entering data. **What do you dislike about Veeva Vault?** There are some pages that are not smooth and could be improved. Even the guidelines are not as clear as they could be. The sponsor data pages, especially disposition pages, do not explain what data needs to be entered there. **What problems is Veeva Vault solving and how is that benefiting you?** I use Veeva Vault's data entry feature to translate source chart data for sponsor use, immediately identify errors for cleaner data, and improve clinical outcomes and sponsor relationships. ### 4. Incredible software **Rating:** 5.0/5.0 stars **Reviewed by:** AKSHAY J. | Biostatistician, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Veeva Vault?** It's valuable and important software to store and reference the documents. It's built nature and updations are superb. **What do you dislike about Veeva Vault?** No any dislike I have to mention here for that particular software **What problems is Veeva Vault solving and how is that benefiting you?** When we searching any documents regarding any reference study. It's very helpful to us. It's acharay are so amazing. ### 5. Veeva Vault review **Rating:** 5.0/5.0 stars **Reviewed by:** Gayathiri S. | Third party data acquisition member, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Veeva Vault?** The interface is user friendly. The multitasking in Veeva vault is appreciated. a lot of tasks can be done through one platform **What do you dislike about Veeva Vault?** the search option can be improved to show appropriate results **What problems is Veeva Vault solving and how is that benefiting you?** Easy for trainings ### 6. Convenient and user-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Julia V. | Quality Compliance Manager, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Veeva Vault?** Veeva Vault has many capabilities: it can be used to store and update company Standard Operating Procedures, Policies, Forms, etc. The workflows are easy to use and workflow history (audit history) is stored for each document, which tells the story of the document history. This is convenient when someone is trying to identify if a review/approval workflow took place recently, especially for periodic reviews of company documents. **What do you dislike about Veeva Vault?** Veeva Vault has many capabilities and it takes some time to learn all of them. Many users struggle with starting a workflow or viewing workflow progress because they are not familiar with the steps. Also, there are system limitations, for example, only the document owner has access to certain functions that others do not. Only the owner in the system can start workflows or edit medidata (details of the document). Certain actions are only allowed during draft status and are not possible during "in review" "reviewed" or "approved" status, such as changing the document owner in the system. **What problems is Veeva Vault solving and how is that benefiting you?** I work with Veeva on Quality Documents, such as Standard Operating Procedures that are housed there. Veeva Vault is a repository for controlled company documents and it is useful in performing updates to the quality documents and periodic reviews. The workflows allow many users to review and add comments simultaneously and workflow history is stored and can be accessed at a later time. Veeva Vault also has Quality Management and vendor management functions where CAPA's are recorded and vendors are managed. ### 7. Too many options/tabs, not very intuitive **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Veeva Vault?** Design is nice, sufice options for clinical trial management in one platform **What do you dislike about Veeva Vault?** It is not intuitive, uploading documents to eTMF requires too many steps, eTMF binders do not show if it is empty, no placeholders for expected documents so one would need to know well enough what is intended to be filed in each folder in order not to miss any required documents. The binders are not presenting documents correctly, some are not presented at all when searched for **What problems is Veeva Vault solving and how is that benefiting you?** Veeva centralizes several applications used for clinical trials management in one platform, such as eTMF, report writing, monitoring visit schedule, issues management, required clknical logs such as ICF log ### 8. A platform with a clear workflow, easy for tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Veeva Vault?** The best part about this platform is that it easily tracks projects. It is very easy to see who is responsible, and what are the next steps when it comes to approving a project. **What do you dislike about Veeva Vault?** One issue I tend to have with Veeva Vaults is that sometimes the project owner must manually push a project ahead. In that time, some users may not see who the project owner is, leading to confusion. This is rare, however. **What problems is Veeva Vault solving and how is that benefiting you?** Veeva Vault acts as an internal regulatory board. It allows us to have our projects viewed and approved by several departments including legal, marketing and language. ### 9. Not all its chalked up to be! **Rating:** 3.0/5.0 stars **Reviewed by:** Blythe L. | Quality and Compliance Specialist **Reviewed Date:** September 02, 2022 **What do you like best about Veeva Vault?** I thought I would love it, I had heard so much about it but, it has a lot of bugs. Formatting a document that goes into Veeva is a nightmare. There is no, and I mean zero, training for training administration. You have to wing it. The directions on line is what they tell you to follow and they are subpar at best. The training items do not even connect from the QDocs side. They make new items that do not even include the numbers. Training in general has so many extra steps to do anything. What they really want you to do is spend time with a Veeva rep that is VERY expensive and not worth the money. Same scenario for Deviations. You have to make separate items for each part of the deviation. For instance, Root cause is a separate entity that you have to create inside the Deviation. It is very cumbersome. It is nice to have everything in one place, I just wish they played better together. **What do you dislike about Veeva Vault?** Lack of training for training administration! Online help for this is there but, all over the place. There are too much separation of parts for each item. An SOP gets turned into "training material" , which then has to be made into "Training requirement." You can add those to curricula that make up learning roles. I love the concept of learner roles, but not all of the extra steps to get there. Reports are HORRIBLE! Again nice concept but, then they want you to use what they have instead of making your own. You even have to ask to have the full list. But, even with the full list, you are unable to pull a logical report like, Learner Role, with curriculum, with the curriculum content. Call me disillusioned with this. It is a sad day when I want Success Factors back. **What problems is Veeva Vault solving and how is that benefiting you?** It is nice that everything is in one program. It would be nice if the pieces worked better together. e.g. QDocs to training. ### 10. Healthcare VEEVA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica P. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2022 **What do you like best about Veeva Vault?** I like the email notifications provided by VEEVA to keep me on track and understand the next steps. They recently overhauled the interface, and I think it is simple and easy to use. It allows MRL teams to provide feedback and assigns them dates. **What do you dislike about Veeva Vault?** When submitting materials in VEEVA you must tag and link all medical references in a process called annotating. When there is a label update to the Important Safety Information, no matter how small or large, we must re-tag and link the entire deck. In VEEVA, you do have the opportunity to pull forward annotations. However, it does not track when an annotation was replaced in a new round/version of the review. Therefore, when pulling forward annotations to the new piece, the links then need to be re-audited because they might be old or floating in the document because the platforms pull forward is not as advanced as it could be, **What problems is Veeva Vault solving and how is that benefiting you?** Version control issues if reviews were conducted offline, better organization, and secure file transfer. ### 11. Great System for MLR Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Associate Product Manager, Consumer Reproductive Health, Annovera, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Veeva Vault?** Veeva is an excellent tool in the pharmaceutical company because it allows the medical, legal, and regulatory teams to communicate with other company areas to review materials successfully. The system also allows our MLR coordinators to communicate with OPDP to approve materials easily. **What do you dislike about Veeva Vault?** There is not much missing from Veeva Vault. The only thing that can be frustrating is when someone owns the project, only that person can work on the project. It would be nice if multiple people could own projects, especially if multiple people need to work on them. **Recommendations to others considering Veeva Vault:** It's a great system, but there can be a lot to learn, so make sure there is an expert in the company who can train on the systems. **What problems is Veeva Vault solving and how is that benefiting you?** Veeva Vault allows our company to easily communicate with our MLR team to make compliance easier for the company. With Veeva, everyone has their projects in one system, and it makes everything very easy. ### 12. Store in Veeva **Rating:** 4.0/5.0 stars **Reviewed by:** Kriti B. | Senior Regulatory & Start-Up Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Veeva Vault?** We use this software to upload documents and relevant site information for sponsor in their data base. It is integrated to our system and we can send data to theirs. **What do you dislike about Veeva Vault?** It takes a lot of time to finalise. Document qc process is very slow. **What problems is Veeva Vault solving and how is that benefiting you?** It helps us upload data and document to sponsor systems without having to send an email with large documents. We can directly drop it in sponsor tmf and it is taken care of by the sponsors of the project. ### 13. Best management tool for all your study needs **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul C. | Associate Specilaist, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2022 **What do you like best about Veeva Vault?** Easy navigation selected access. Perfect management of documents **What do you dislike about Veeva Vault?** Nothing specific to dislike or find tuff to work with **What problems is Veeva Vault solving and how is that benefiting you?** Proper management of studies ,milestones and audit readiness ### 14. One stop solution to take care of your data **Rating:** 5.0/5.0 stars **Reviewed by:** Shivprasad K. | Regulatory Affairs Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2022 **What do you like best about Veeva Vault?** Honestly there are many things to speak about veeva vault. Below are things that standouts for me: When I was working with a leading US based pharma CRO, I was using it for review of Trial Master Files (Clinical Ops.) 1. Very easy to review the files. 2. Anyone can have a training in "Sandbox" environment of veeva vault which is nothing but the exactly similar to production environment and I felt it wonderful. 3. Easily we can promote the files for secondary reviews.l, obsolete docs. 4. History of the docs can be viewable. **What do you dislike about Veeva Vault?** Nothing to dislike about veeva vault. Instead I would suggest to use it to harmonize your work. **What problems is Veeva Vault solving and how is that benefiting you?** I can keep a record of valid documents at one location. I don't have to always remind what I have done as everything is already there in veeva vault. Productivity will really increase and there will be very less chances of any errors. ### 15. Easy to build, use and deliver but with too many limitations. **Rating:** 3.5/5.0 stars **Reviewed by:** Mohit J. | Sr. Associate Manager (SBP), Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Veeva Vault?** Easy build, quarterly releases, good customer support, a growing tool. **What do you dislike about Veeva Vault?** Not completely matured tool, so many limitation in designing features, limited reports, limited version control features **What problems is Veeva Vault solving and how is that benefiting you?** I use veeva vault for document management, study build, developing listing, etc. Offer end to end solution for Clinical Data management and exporting extracts. Quite simple in implementation and easy to use. Good customer support. ### 16. Great Repository not so great EDMS **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Veeva Vault?** secure repository and audit trails for monitoring document access **What do you dislike about Veeva Vault?** doesn't accommodate large review teams, large documents, VLM, VDM, or many other features an EDMS should support **What problems is Veeva Vault solving and how is that benefiting you?** Audit trails for TMF ### 17. Robust Document Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Veeva Vault?** I am able to easily access any documents I need. Document history and effective dates are clear as well. When I need an up to date document for printing or something, the cart is my best friend. **What do you dislike about Veeva Vault?** Format updates have changed how I access certain workflows and it wasn't particularly intuitive. The original steps weren't all that intuitive either but they had become familiar **What problems is Veeva Vault solving and how is that benefiting you?** Creating new documents for approval or record keeping is important. This service has all the tools needed to facilitate that and has great audit trails. It would be difficult for someone to accidentally use an out of date document. ### 18. All Access Documents and Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Veeva Vault?** Great features for communicating edits, change requests, and seeing document life cycles. Can see history and markup very easily. Easy to look up documents for use too. **What do you dislike about Veeva Vault?** Still sometimes have to track people down to push things forward. It's a process issue but I guess software can't magically solve everything. Took a while to figure out downloads at first. **What problems is Veeva Vault solving and how is that benefiting you?** Document storage, access, approval, and revision. Much better method for tracking and communicating needed changes. Easy for members to access current documents for use. ### 19. Okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Veeva Vault?** All training in veeva is collected and easy to see **What do you dislike about Veeva Vault?** Can't continue where you left off if you were halfway through a video **What problems is Veeva Vault solving and how is that benefiting you?** We use veeva vault to track training process for regulatory. In that function the product works well. ### 20. A great workflow and approval management solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Veeva Vault?** Vault is a great way to store, move things (documents, images, etc.) thru various stages of approval and expose/publish content to other applications **What do you dislike about Veeva Vault?** Price... great product but pricey if you have a lot of full (write/admin) access licenses **What problems is Veeva Vault solving and how is that benefiting you?** Workflow/document management and approvals that are legally compliant ### 21. The Industry Standard Bar None **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan N. | Copy Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Veeva Vault?** Relatively user-friendly interface. Documents are pretty easy to search for **What do you dislike about Veeva Vault?** Sometimes, the tagging/linking feature doesn't save out properly. The pulling forward of annotations can be a hassle, too if there's been major changes to a previously submitted piece. **Recommendations to others considering Veeva Vault:** Can be complicated to understanding when first starting, but it quickly becomes almost like second nature. **What problems is Veeva Vault solving and how is that benefiting you?** Submitting all marketing materials for our pharmaceutical clients. They are being reviewed by medical, legal, and regulatory before being seen by the general public. ### 22. A great innovation in the field of clinical research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2020 **What do you like best about Veeva Vault?** It is simple & easy to use. I have used different sponsor specific eTMF's but Veeva Vault is my Favorite. I am also the SME for Veeva Vault in my company. You can find any document with just one tag word and it will show up. Also pulling up different reports is easy as per your requirement as compared to other eTMF's. You can bulk upload in Veeva Vault & if there is any duplication it is so fast that it shows up if any duplication is present. Also metadata to be filled is also very less. **What do you dislike about Veeva Vault?** As long as I was using Veeva Vault one thing I found was that when a document is rejected you have to open the 2 pop-ups to see the reason for rejection. The balloon just gives you an overview of the rejection but you have to open pop-ups which is not easily accessible. Then you need to find out the reason from the Audit Trail and find the reason for rejection of document. **What problems is Veeva Vault solving and how is that benefiting you?** To track any document in Veeva vault is very easy. One you can do it with the help of Doc id and the other you can find out with the help of the document name you are looking out. Then you can use site number study number etc to find out the document. Also the ### 23. Vault Review **Rating:** 4.5/5.0 stars **Reviewed by:** Srinath R. | Application Development Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2020 **What do you like best about Veeva Vault?** Veeva Vault, I would say is such a compact system, that has actually consolidated every phase of medical industry, right from Clinical trials to the Promotional peices. Having to provide a perfect software solution for complex business processes and also the integration capabilities. I have worked for the clients Glaxo Smith Kline and Astellas. **What do you dislike about Veeva Vault?** Not a major thing actually, to be precise have raised a concern on the configuration part. **What problems is Veeva Vault solving and how is that benefiting you?** Veeva Vault, I would say is such a compact system, that has actually consolidated every phase of medical industry, right from Clinical trials to the Promotional peices. Having to provide a perfect software solution for complex business processes and also the integration capabilities. I have worked for the clients Glaxo Smith Kline and Astellas for promotional materials. ### 24. Best experience working with Veeva Vault **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Veeva Vault?** Proper arrangement of documents based on submission type and binder which contains required documents needed for the submission in one folder that is binder, no need to look for different folder to find documents that save time, this we specially use Ad-promo submissions **What do you dislike about Veeva Vault?** We haven’t use this for labelling documents and I am not aware if Veeva can also be use to upload labeling documents. This is just a query not a dislike **Recommendations to others considering Veeva Vault:** Perfect solution for documentations **What problems is Veeva Vault solving and how is that benefiting you?** Saving time and energy while working and proper arrangements of documents ### 25. Perfect interface which covers all business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant G. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2020 **What do you like best about Veeva Vault?** I mostly like the document workflow in Geneva vault. **What do you dislike about Veeva Vault?** Need to work on REST API, in terms of developer, user experience. Some API's documentation are a bit complex and difficult for developer to understand. **Recommendations to others considering Veeva Vault:** It's a great tool which allows you to integrate easy and in feasible way, with whatever frontend or backend systems you use. **What problems is Veeva Vault solving and how is that benefiting you?** We are transferring all user information from legacy systems to Veeva Vault, and it is a one stop solution for all our needs. ### 26. Working as a Veeva Vault SME and with smooth approval processes leading Life Sciences industry **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash K. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2020 **What do you like best about Veeva Vault?** Its very fast and handles every phase of Life industry from clinical trials to promotional pieces which makes easier for complex business process. **What do you dislike about Veeva Vault?** Loading of records for complex object time takes longer time should be decreased and minimized **Recommendations to others considering Veeva Vault:** To make themselves updated with every release of the Veeva Vault and their amazing features enhancement **What problems is Veeva Vault solving and how is that benefiting you?** Working as subject matter expert of veeva Vault, i have designed complex end to end document lifecycle, workflows, object workflows, migration activities et al. ### 27. Very user friendly , easy to configure and seamless cloud experience both on web and mobile. **Rating:** 5.0/5.0 stars **Reviewed by:** Anshuman S. | Sr. Manager - Delivery, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Veeva Vault?** Document Lifecycle & Workflows,Reporting capabilities, Collaboration & search capabilities.Measuring perfprmance metrics is also a very useful feature in Vault. I also love the capabilities available in PMO Vault to manage the documents, user stories, config issues ,clarifications etc. **What do you dislike about Veeva Vault?** Sometime a customer feature request takes longer time to be included in their produc roadmap. **What problems is Veeva Vault solving and how is that benefiting you?** Migrating to next generation cloud based Veeva Vault platform from Documentum based solution. ### 28. The system can be used for studies requiring huge amount of documents. But nais not user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Kanchan d. | Document Management Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2020 **What do you like best about Veeva Vault?** Handel huge amount of documents detect duplicates Less metadata required. Web based accessiblity **What do you dislike about Veeva Vault?** Multistep tedious process No that user friendly, includes many different tabs Cannot upload multiple documents at one time **What problems is Veeva Vault solving and how is that benefiting you?** Identification of duplicates and reports have been very helpful for my work ### 29. Maintain Content and Manage Documents **Rating:** 5.0/5.0 stars **Reviewed by:** vigneswari r. | Associate Consultant **Reviewed Date:** September 30, 2019 ### 30. Saving time and energy while working and proper arrangements of documents **Rating:** 5.0/5.0 stars **Reviewed by:** Mahendra B. | Senior Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Veeva Vault?** To save the time for document and good process to fallow **What do you dislike about Veeva Vault?** nothing to dislike.veeva vault is good technology to use for pharama **What problems is Veeva Vault solving and how is that benefiting you?** we are solving users issue and changing some approval process based on my organization ### 31. The Vault **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa H. | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2020 **What do you like best about Veeva Vault?** Review and distribution capabilities for end-to-end speed and compliance **What do you dislike about Veeva Vault?** File rendering isn’t always correct with PowerPoint slides that are embedded **What problems is Veeva Vault solving and how is that benefiting you?** The review capabilities ### 32. Veeva vault for CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh M. | Product Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2020 **What do you like best about Veeva Vault?** Document review capability, Secure signature **What do you dislike about Veeva Vault?** Nothing that comes to my mind. All features are terrific. **What problems is Veeva Vault solving and how is that benefiting you?** Document review capability, Secure signature ### 33. Great EDMS solution for Pharma Industry **Rating:** 4.0/5.0 stars **Reviewed by:** Orhan K. | Executive Director, IT & Facilities, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Veeva Vault?** It is a platform that integrates various documentation management requirements of the pharma/biotech workstreams like quality, regulatory, clinical, commercialization teams. **What do you dislike about Veeva Vault?** Rapid rate of change of the platform, and difficulty finding experienced users to hire. Implementation phase is extremely important: if there are no established processes in place before implementation it is hard to get good use of the system. **What problems is Veeva Vault solving and how is that benefiting you?** Document approvals, regulatory and quality repositories. Good platform to host standard operating procedures. ### 34. Veeva Vault **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Veeva Vault?** Veeva is very easy to store documents in different folders for easy sharing throughout the company. It can be used to keep certificates, documents, regulatory documents, etc.. **What do you dislike about Veeva Vault?** I dislike the naming feature. I wish there was a way to actually show the name and not the document preset name **What problems is Veeva Vault solving and how is that benefiting you?** The benefits of Veeva are very easy uploading. You can upload multiple documents at once. ### 35. Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Veeva Vault?** It has so many functions and the flexibility with each function is great. Veeva is able to cater to our needs and provide optimal service. **What do you dislike about Veeva Vault?** Sometimes the diction can be confusing for folks who are not tech savvy - what's the difference between a filter and a conditional field? **What problems is Veeva Vault solving and how is that benefiting you?** Data processing becomes quicker and more automatic with Veeva thanks to the Reports feature. ### 36. Excellent Doc Control System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Veeva Vault?** Easy to route and review documents. Easy to save documents for reviewing them later and also notification process **What do you dislike about Veeva Vault?** No particular disliking. The advance search can be made more user friendly by adding for fields to select from **Recommendations to others considering Veeva Vault:** None **What problems is Veeva Vault solving and how is that benefiting you?** Review and approval of documents. Storing documents ### 37. Easy to use for even the most computer-illiterate people **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Veeva Vault?** The UI is very intuitive. It's impossible to crash, the tech support is awesome. **What do you dislike about Veeva Vault?** It's not always easy to explain what it does to people who are not familiar with document control. **Recommendations to others considering Veeva Vault:** It's great for quality document control. It's easy to use, and the support is great. **What problems is Veeva Vault solving and how is that benefiting you?** Document control-- it is required for the industry. Not only is is compliant with laws, but it keeps people from messing with documents when you don't want them to. This is very useful. ### 38. Overall Positive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Veeva Vault?** I like that the workflows are clear and I love the autopopulation of names wen I'm assigning tasks. **What do you dislike about Veeva Vault?** I don't like the abundance of email notifications. I also think the view features could be improved. Sometimes it's hard to view the pieces and comments easily. **Recommendations to others considering Veeva Vault:** I would say tat my overall experience has been positive. I like that I can click on the left to see My Documents and Documents Inbox because sometimes I ignore the email notifications. I also like that each commenter has a different color to help keep them attached. **What problems is Veeva Vault solving and how is that benefiting you?** I'm making sure our marketing pieces are reviewed and approved by our internal legal, medical and regulatory team. ### 39. easy to use and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2018 **What do you like best about Veeva Vault?** I like the ease of using references in the system - the most recent ones show up first and it's easy to mark several different spots in the article **What do you dislike about Veeva Vault?** I don't like how when you pull through annotations from previous versions, some of the comments are no longer in the correct spots **Recommendations to others considering Veeva Vault:** much easier to use than some other similar products I use for other clients **What problems is Veeva Vault solving and how is that benefiting you?** being able to review communications with the client a lot faster, and getting materials out to the public faster ### 40. Extremely Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Veeva Vault?** Veeva Vault is an extremely customizable document management software that allows a business to incorporate whatever needs they have. **What do you dislike about Veeva Vault?** I dislike that there is not a user manual for the system. I also don't like that Veeva Vault charges for each active site. It makes set up a lot more manual. **Recommendations to others considering Veeva Vault:** I would recommend you pay the extra money to have a system user manual created. It would make the start up process much easier. **What problems is Veeva Vault solving and how is that benefiting you?** We are working with one of our sponsors to create a more collaborative team. ### 41. MLR Approval Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Veeva Vault?** Veeva replaced a very outdated system for MLR review. It has a clean and easy-to-use interface. It is fast compared to the old system. It allows for all comments to be in the system rather than using email. **What do you dislike about Veeva Vault?** I can't ask for much more in an MLR approval tool. There are certain things that need to be done manually that I think could be automated and it could handle video files better. **What problems is Veeva Vault solving and how is that benefiting you?** Streamlining MLR approval. ### 42. Project Associate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Veeva Vault?** The system is very user friendly. I like that it allows you to make adjustments easily, but does not allow for a large room for error. Veeva is very easily integrated with our current eTMF system. It provided an easy transition from the system we currently use. **What do you dislike about Veeva Vault?** I do not like the level of training required to gain access to the system. My company requires each person to complete a rather lengthy training before being provided access to the system. **What problems is Veeva Vault solving and how is that benefiting you?** Veeva has allowed us to push documents through the approval process in a more timely manner. ### 43. Veeva Vault user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Veeva Vault?** I liked the interface - it's very clean, clear and user friendly. **What do you dislike about Veeva Vault?** I wish it linked with other systems. We used another system in our office with project numbering and tracking and they didn't work with each other, but rather side by side. **Recommendations to others considering Veeva Vault:** It's a good system, just should link with other systems like WorkFront. **What problems is Veeva Vault solving and how is that benefiting you?** It helped our products go through the Medical, Legal and Regulatory process smoothly with tracking changes along the way. ### 44. Simply Simplistic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Veeva Vault?** Very user friendly and extremely easy to learn. Simiplist eTMF system I have ever used. **What do you dislike about Veeva Vault?** Some of the search features are a little wonky and the return/back features don’t work great. **Recommendations to others considering Veeva Vault:** Easiest software out there. **What problems is Veeva Vault solving and how is that benefiting you?** Veeva will build the system to your companies needs. They are very quick to answer queries. ### 45. Using Veeva Vault to review/approve documents through Legal, Medical and Regulatory channels **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Veeva Vault?** Manages projects in real time, allowing for real-time reviews and comments **What do you dislike about Veeva Vault?** It can sometimes be somewhat difficult to locate a job **What problems is Veeva Vault solving and how is that benefiting you?** Allows rapid, real-time review of documents by Legal, Regulatory and Medical review team ### 46. Veena vault **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Veeva Vault?** What I like most about it is that multiple people can access it remotely. **What do you dislike about Veeva Vault?** For our project the naming has to be very precise and it is different than the internal naming system we use so we have to end up naming documents again before sending to Veeva Vault. **What problems is Veeva Vault solving and how is that benefiting you?** We are using it to post documents for storage and so that people with the sponsor are able to review and access the documents. ### 47. Veeva great for content management and workflow approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Veeva Vault?** Workflow management, view/review content across the organization **What do you dislike about Veeva Vault?** Veeva tool is not an efficient way to manage claims/content, as it is not easy to see a complete story flow and ensure no duplicity. **What problems is Veeva Vault solving and how is that benefiting you?** Allowed for consistent utilization of claims that were approved by the company for use in promotional materials. ### 48. Easy to use but UI has a lot of bugs **Rating:** 3.0/5.0 stars **Reviewed by:** Irma K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Veeva Vault?** I like it all. It help us really great with managing the data and contest **What do you dislike about Veeva Vault?** UI cause sometime it has bugs unfortunately **What problems is Veeva Vault solving and how is that benefiting you?** Some management stuff like content and data ### 49. Veeva Vault **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Veeva Vault?** Great software! information organized and accessible **What do you dislike about Veeva Vault?** Sometimes can be a little laggy, but overall I don’t have many issues! **What problems is Veeva Vault solving and how is that benefiting you?** Accessible information with ability to view, edit, and approve information. ### 50. The experience has been nothing extraordinary, but has been needs of the business **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Veeva Vault?** The simple user interface and quick results **What do you dislike about Veeva Vault?** Slow response time on technical issues from the company. **Recommendations to others considering Veeva Vault:** None **What problems is Veeva Vault solving and how is that benefiting you?** More efficiency and streamlined processes ## Veeva Vault Discussions - [Is Veeva Vault built on Salesforce?](https://www.g2.com/discussions/veeva-vault-is-veeva-vault-built-on-salesforce) - [How does Veeva Vault work?](https://www.g2.com/discussions/how-does-veeva-vault-work) - [What is Veeva Vault built on?](https://www.g2.com/discussions/what-is-veeva-vault-built-on) - [What is Veeva Vault used for?](https://www.g2.com/discussions/what-is-veeva-vault-used-for) - [What is the best way to upload PDF document, is their any APIs which can do this job quickly?](https://www.g2.com/discussions/29351-what-is-the-best-way-to-upload-pdf-document-is-their-any-apis-which-can-do-this-job-quickly) - [View Veeva Vault pricing details and edition comparison](https://www.g2.com/products/veeva-vault/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+22%3A55%3A17+-0500&secure%5Bsession_id%5D=498e1443-eb99-43f7-8772-7071b7350553&secure%5Btoken%5D=4c08ce934b377e1068e8b0bdda1b2704162a516a32cb154a2f9ec6834378992d&format=llm_user) ## Veeva Vault Integrations - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) ## Veeva Vault Features **Sales** - Account Management - Sales Coaching **Content Management** - Bulk Upload and Indexing - Document Tracking - Version Controlling - Search Engine - File Planning and Milestones - Real-Time Authoring and Collaboration - Content Workflows **Operations** - Field Operations Management - Data Management - Multichannel Engagement - Task Automation - Industry Regulations **Regulatory Compliance** - Dashboards and Reporting - TMF Reference Models - Inspection Readiness - Role Permissions **Activity Management** - Product-To-Market Management - Regulatory Adherence - Information Management - Process Automation - Sales Management ## Top Veeva Vault Alternatives - [Medidata Rave](https://www.g2.com/products/medidata-rave/reviews) - 4.7/5.0 (25 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (504 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.5/5.0 (1,130 reviews)