Veeva Vault Reviews & Product Details

Veeva Vault Overview

What is Veeva Vault?

Vault Platform is a cloud platform built for regulated content management. From an electronic trial master file that study teams like to use, to an enterprise-wide quality system that scales globally, Veeva Vault delivers best practices with unprecedented ease.

Veeva Vault Details
Product Description

Vault Platform is a cloud platform built for regulated content management. From an electronic trial master file that study teams like to use, to an enterprise-wide quality system that scales globally, Veeva Vault delivers best practices with unprecedented ease.


Seller Details
Seller
Veeva
Ownership
NYSE: VEEV
Company Website
Year Founded
2007
HQ Location
Pleasanton, CA
Total Revenue (USD mm)
$685
Twitter
@veevasystems
5,176 Twitter followers
LinkedIn® Page
www.linkedin.com
4,147 employees on LinkedIn®
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Veeva Vault Reviews

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is simple & easy to use. I have used different sponsor specific eTMF's but Veeva Vault is my Favorite. I am also the SME for Veeva Vault in my company. You can find any document with just one tag word and it will show up. Also pulling up different reports is easy as per your requirement as compared to other eTMF's. You can bulk upload in Veeva Vault & if there is any duplication it is so fast that it shows up if any duplication is present. Also metadata to be filled is also very less. Review collected by and hosted on G2.com.

What do you dislike?

As long as I was using Veeva Vault one thing I found was that when a document is rejected you have to open the 2 pop-ups to see the reason for rejection. The balloon just gives you an overview of the rejection but you have to open pop-ups which is not easily accessible. Then you need to find out the reason from the Audit Trail and find the reason for rejection of document. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To track any document in Veeva vault is very easy. One you can do it with the help of Doc id and the other you can find out with the help of the document name you are looking out. Then you can use site number study number etc to find out the document. Also the Review collected by and hosted on G2.com.

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Application Development Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Veeva Vault, I would say is such a compact system, that has actually consolidated every phase of medical industry, right from Clinical trials to the Promotional peices.

Having to provide a perfect software solution for complex business processes and also the integration capabilities. I have worked for the clients Glaxo Smith Kline and Astellas. Review collected by and hosted on G2.com.

What do you dislike?

Not a major thing actually, to be precise have raised a concern on the configuration part. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Veeva Vault, I would say is such a compact system, that has actually consolidated every phase of medical industry, right from Clinical trials to the Promotional peices.

Having to provide a perfect software solution for complex business processes and also the integration capabilities. I have worked for the clients Glaxo Smith Kline and Astellas for promotional materials. Review collected by and hosted on G2.com.

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Associate Consultant
Validated Reviewer
Review source: Organic
IP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Proper arrangement of documents based on submission type and binder which contains required documents needed for the submission in one folder that is binder, no need to look for different folder to find documents that save time, this we specially use Ad-promo submissions Review collected by and hosted on G2.com.

What do you dislike?

We haven’t use this for labelling documents and I am not aware if Veeva can also be use to upload labeling documents. This is just a query not a dislike Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Perfect solution for documentations Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving time and energy while working and proper arrangements of documents Review collected by and hosted on G2.com.

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Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I mostly like the document workflow in Geneva vault. Review collected by and hosted on G2.com.

What do you dislike?

Need to work on REST API, in terms of developer, user experience.

Some API's documentation are a bit complex and difficult for developer to understand. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great tool which allows you to integrate easy and in feasible way, with whatever frontend or backend systems you use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are transferring all user information from legacy systems to Veeva Vault, and it is a one stop solution for all our needs. Review collected by and hosted on G2.com.

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Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Its very fast and handles every phase of Life industry from clinical trials to promotional pieces which makes easier for complex business process. Review collected by and hosted on G2.com.

What do you dislike?

Loading of records for complex object time takes longer time should be decreased and minimized Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To make themselves updated with every release of the Veeva Vault and their amazing features enhancement Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Working as subject matter expert of veeva Vault, i have designed complex end to end document lifecycle, workflows, object workflows, migration activities et al. Review collected by and hosted on G2.com.

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Sr. Manager - Delivery
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Document Lifecycle & Workflows,Reporting capabilities, Collaboration & search capabilities.Measuring perfprmance metrics is also a very useful feature in Vault.

I also love the capabilities available in PMO Vault to manage the documents, user stories, config issues ,clarifications etc. Review collected by and hosted on G2.com.

What do you dislike?

Sometime a customer feature request takes longer time to be included in their produc roadmap. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Migrating to next generation cloud based Veeva Vault platform from Documentum based solution. Review collected by and hosted on G2.com.

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Document Management Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Handel huge amount of documents detect duplicates

Less metadata required.

Web based accessiblity Review collected by and hosted on G2.com.

What do you dislike?

Multistep tedious process

No that user friendly, includes many different tabs

Cannot upload multiple documents at one time Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Identification of duplicates and reports have been very helpful for my work Review collected by and hosted on G2.com.

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Senior Technical Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

To save the time for document and good process to fallow Review collected by and hosted on G2.com.

What do you dislike?

nothing to dislike.veeva vault is good technology to use for pharama Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we are solving users issue and changing some approval process based on my organization Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

review and distribution capabilities for end-to-end speed and compliance Review collected by and hosted on G2.com.

What do you dislike?

File rendering isn’t always correct with PowerPoint slides that are embedded Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The review capabilities Review collected by and hosted on G2.com.

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Product Management
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Document review capability, Secure signature Review collected by and hosted on G2.com.

What do you dislike?

Nothing that comes to my mind. All features are terrific. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document review capability, Secure signature Review collected by and hosted on G2.com.

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Executive Director, IT & Facilities
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a platform that integrates various documentation management requirements of the pharma/biotech workstreams like quality, regulatory, clinical, commercialization teams. Review collected by and hosted on G2.com.

What do you dislike?

Rapid rate of change of the platform, and difficulty finding experienced users to hire. Implementation phase is extremely important: if there are no established processes in place before implementation it is hard to get good use of the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document approvals, regulatory and quality repositories. Good platform to host standard operating procedures. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Veeva is very easy to store documents in different folders for easy sharing throughout the company. It can be used to keep certificates, documents, regulatory documents, etc.. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the naming feature. I wish there was a way to actually show the name and not the document preset name Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits of Veeva are very easy uploading. You can upload multiple documents at once. Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It has so many functions and the flexibility with each function is great. Veeva is able to cater to our needs and provide optimal service. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the diction can be confusing for folks who are not tech savvy - what's the difference between a filter and a conditional field? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data processing becomes quicker and more automatic with Veeva thanks to the Reports feature. Review collected by and hosted on G2.com.

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UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to route and review documents. Easy to save documents for reviewing them later and also notification process Review collected by and hosted on G2.com.

What do you dislike?

No particular disliking. The advance search can be made more user friendly by adding for fields to select from Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Review and approval of documents. Storing documents Review collected by and hosted on G2.com.

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AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The UI is very intuitive. It's impossible to crash, the tech support is awesome. Review collected by and hosted on G2.com.

What do you dislike?

It's not always easy to explain what it does to people who are not familiar with document control. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's great for quality document control. It's easy to use, and the support is great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document control-- it is required for the industry. Not only is is compliant with laws, but it keeps people from messing with documents when you don't want them to. This is very useful. Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that the workflows are clear and I love the autopopulation of names wen I'm assigning tasks. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the abundance of email notifications. I also think the view features could be improved. Sometimes it's hard to view the pieces and comments easily. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would say tat my overall experience has been positive. I like that I can click on the left to see My Documents and Documents Inbox because sometimes I ignore the email notifications. I also like that each commenter has a different color to help keep them attached. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm making sure our marketing pieces are reviewed and approved by our internal legal, medical and regulatory team. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the ease of using references in the system - the most recent ones show up first and it's easy to mark several different spots in the article Review collected by and hosted on G2.com.

What do you dislike?

I don't like how when you pull through annotations from previous versions, some of the comments are no longer in the correct spots Review collected by and hosted on G2.com.

Recommendations to others considering the product:

much easier to use than some other similar products I use for other clients Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

being able to review communications with the client a lot faster, and getting materials out to the public faster Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Veeva Vault is an extremely customizable document management software that allows a business to incorporate whatever needs they have. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that there is not a user manual for the system. I also don't like that Veeva Vault charges for each active site. It makes set up a lot more manual. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend you pay the extra money to have a system user manual created. It would make the start up process much easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are working with one of our sponsors to create a more collaborative team. Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Veeva replaced a very outdated system for MLR review. It has a clean and easy-to-use interface. It is fast compared to the old system. It allows for all comments to be in the system rather than using email. Review collected by and hosted on G2.com.

What do you dislike?

I can't ask for much more in an MLR approval tool. There are certain things that need to be done manually that I think could be automated and it could handle video files better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Streamlining MLR approval. Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The system is very user friendly. I like that it allows you to make adjustments easily, but does not allow for a large room for error. Veeva is very easily integrated with our current eTMF system. It provided an easy transition from the system we currently use. Review collected by and hosted on G2.com.

What do you dislike?

I do not like the level of training required to gain access to the system. My company requires each person to complete a rather lengthy training before being provided access to the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Veeva has allowed us to push documents through the approval process in a more timely manner. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I liked the interface - it's very clean, clear and user friendly. Review collected by and hosted on G2.com.

What do you dislike?

I wish it linked with other systems. We used another system in our office with project numbering and tracking and they didn't work with each other, but rather side by side. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a good system, just should link with other systems like WorkFront. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helped our products go through the Medical, Legal and Regulatory process smoothly with tracking changes along the way. Review collected by and hosted on G2.com.

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AS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very user friendly and extremely easy to learn. Simiplist eTMF system I have ever used. Review collected by and hosted on G2.com.

What do you dislike?

Some of the search features are a little wonky and the return/back features don’t work great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easiest software out there. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Veeva will build the system to your companies needs. They are very quick to answer queries. Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Manages projects in real time, allowing for real-time reviews and comments Review collected by and hosted on G2.com.

What do you dislike?

It can sometimes be somewhat difficult to locate a job Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows rapid, real-time review of documents by Legal, Regulatory and Medical review team Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like most about it is that multiple people can access it remotely. Review collected by and hosted on G2.com.

What do you dislike?

For our project the naming has to be very precise and it is different than the internal naming system we use so we have to end up naming documents again before sending to Veeva Vault. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using it to post documents for storage and so that people with the sponsor are able to review and access the documents. Review collected by and hosted on G2.com.

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