
It is simple & easy to use. I have used different sponsor specific eTMF's but Veeva Vault is my Favorite. I am also the SME for Veeva Vault in my company. You can find any document with just one tag word and it will show up. Also pulling up different reports is easy as per your requirement as compared to other eTMF's. You can bulk upload in Veeva Vault & if there is any duplication it is so fast that it shows up if any duplication is present. Also metadata to be filled is also very less. Review collected by and hosted on G2.com.
As long as I was using Veeva Vault one thing I found was that when a document is rejected you have to open the 2 pop-ups to see the reason for rejection. The balloon just gives you an overview of the rejection but you have to open pop-ups which is not easily accessible. Then you need to find out the reason from the Audit Trail and find the reason for rejection of document. Review collected by and hosted on G2.com.
Veeva Vault, I would say is such a compact system, that has actually consolidated every phase of medical industry, right from Clinical trials to the Promotional peices.
Having to provide a perfect software solution for complex business processes and also the integration capabilities. I have worked for the clients Glaxo Smith Kline and Astellas. Review collected by and hosted on G2.com.
Not a major thing actually, to be precise have raised a concern on the configuration part. Review collected by and hosted on G2.com.
Proper arrangement of documents based on submission type and binder which contains required documents needed for the submission in one folder that is binder, no need to look for different folder to find documents that save time, this we specially use Ad-promo submissions Review collected by and hosted on G2.com.
We haven’t use this for labelling documents and I am not aware if Veeva can also be use to upload labeling documents. This is just a query not a dislike Review collected by and hosted on G2.com.
I mostly like the document workflow in Geneva vault. Review collected by and hosted on G2.com.
Need to work on REST API, in terms of developer, user experience.
Some API's documentation are a bit complex and difficult for developer to understand. Review collected by and hosted on G2.com.
Its very fast and handles every phase of Life industry from clinical trials to promotional pieces which makes easier for complex business process. Review collected by and hosted on G2.com.
Loading of records for complex object time takes longer time should be decreased and minimized Review collected by and hosted on G2.com.
Document Lifecycle & Workflows,Reporting capabilities, Collaboration & search capabilities.Measuring perfprmance metrics is also a very useful feature in Vault.
I also love the capabilities available in PMO Vault to manage the documents, user stories, config issues ,clarifications etc. Review collected by and hosted on G2.com.
Sometime a customer feature request takes longer time to be included in their produc roadmap. Review collected by and hosted on G2.com.
Handel huge amount of documents detect duplicates
Less metadata required.
Web based accessiblity Review collected by and hosted on G2.com.
Multistep tedious process
No that user friendly, includes many different tabs
Cannot upload multiple documents at one time Review collected by and hosted on G2.com.
It is a platform that integrates various documentation management requirements of the pharma/biotech workstreams like quality, regulatory, clinical, commercialization teams. Review collected by and hosted on G2.com.
Rapid rate of change of the platform, and difficulty finding experienced users to hire. Implementation phase is extremely important: if there are no established processes in place before implementation it is hard to get good use of the system. Review collected by and hosted on G2.com.
Veeva is very easy to store documents in different folders for easy sharing throughout the company. It can be used to keep certificates, documents, regulatory documents, etc.. Review collected by and hosted on G2.com.
I dislike the naming feature. I wish there was a way to actually show the name and not the document preset name Review collected by and hosted on G2.com.
It has so many functions and the flexibility with each function is great. Veeva is able to cater to our needs and provide optimal service. Review collected by and hosted on G2.com.
Sometimes the diction can be confusing for folks who are not tech savvy - what's the difference between a filter and a conditional field? Review collected by and hosted on G2.com.
Easy to route and review documents. Easy to save documents for reviewing them later and also notification process Review collected by and hosted on G2.com.
No particular disliking. The advance search can be made more user friendly by adding for fields to select from Review collected by and hosted on G2.com.
The UI is very intuitive. It's impossible to crash, the tech support is awesome. Review collected by and hosted on G2.com.
It's not always easy to explain what it does to people who are not familiar with document control. Review collected by and hosted on G2.com.
I like that the workflows are clear and I love the autopopulation of names wen I'm assigning tasks. Review collected by and hosted on G2.com.
I don't like the abundance of email notifications. I also think the view features could be improved. Sometimes it's hard to view the pieces and comments easily. Review collected by and hosted on G2.com.
I like the ease of using references in the system - the most recent ones show up first and it's easy to mark several different spots in the article Review collected by and hosted on G2.com.
I don't like how when you pull through annotations from previous versions, some of the comments are no longer in the correct spots Review collected by and hosted on G2.com.
Veeva Vault is an extremely customizable document management software that allows a business to incorporate whatever needs they have. Review collected by and hosted on G2.com.
I dislike that there is not a user manual for the system. I also don't like that Veeva Vault charges for each active site. It makes set up a lot more manual. Review collected by and hosted on G2.com.
Veeva replaced a very outdated system for MLR review. It has a clean and easy-to-use interface. It is fast compared to the old system. It allows for all comments to be in the system rather than using email. Review collected by and hosted on G2.com.
I can't ask for much more in an MLR approval tool. There are certain things that need to be done manually that I think could be automated and it could handle video files better. Review collected by and hosted on G2.com.
The system is very user friendly. I like that it allows you to make adjustments easily, but does not allow for a large room for error. Veeva is very easily integrated with our current eTMF system. It provided an easy transition from the system we currently use. Review collected by and hosted on G2.com.
I do not like the level of training required to gain access to the system. My company requires each person to complete a rather lengthy training before being provided access to the system. Review collected by and hosted on G2.com.
I liked the interface - it's very clean, clear and user friendly. Review collected by and hosted on G2.com.
I wish it linked with other systems. We used another system in our office with project numbering and tracking and they didn't work with each other, but rather side by side. Review collected by and hosted on G2.com.
Very user friendly and extremely easy to learn. Simiplist eTMF system I have ever used. Review collected by and hosted on G2.com.
Some of the search features are a little wonky and the return/back features don’t work great. Review collected by and hosted on G2.com.
What I like most about it is that multiple people can access it remotely. Review collected by and hosted on G2.com.
For our project the naming has to be very precise and it is different than the internal naming system we use so we have to end up naming documents again before sending to Veeva Vault. Review collected by and hosted on G2.com.