The ease of metadata entry, such as bulk uploads/updates. The accessibility of sending out assets to external sources.
It is easy to utilize and train new users. I also used several of the integrations (Wrike, Salesforce, Microsoft Suite) before we moved away from those platforms. They were easy to install and Review collected by and hosted on G2.com.
The keyword and attribute function that doesn't allow for editing or corrections. Such as mispellings, incorrect information, etc. When there are many team members uploading and editing metadata, it is hard to correct an error after it is used for multiple assets.
The portal screen is particularly frustrating as you can't sort or organize the created portals.
Our institution heavily relys on the portals and the inablilty to have templates or organize them by any metric is frustrating. The only way to interact with the list is the search feature and when you have sever. al portals in process with similar names, the search feature isn't as effective.
Additionally, there is not an easy way for external individuals to submit materials to the database. We have tried several options, but I still have to recieve media assets, save them to my computer, then perform an upload. A type of guest or holding library for external submissions would be a huge benefit for collaborative work like mine. Review collected by and hosted on G2.com.
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