Best IT Management Software Products for 2024

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G2 is proud to share our 2024 list of the Best IT Management Software Products

We are proud to deliver our Best IT Management Software list for 2024. This best software list features some of the top software sellers and service providers found on G2. Some of the top IT Mgmt. Software Sellers include: Ninjaone, Veeam, and Druva.

To qualify for the best IT Management software list, products must be listed under one or more of the IT Management software categories. IT management software allows businesses to unify software projects, automate simple tasks, and manage project collaboration. These software tools perform specific functions to complete complex tasks like creating online help systems, building mobile applications, and developing multi-platform games.

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Award-Winning Best IT Management Software Product Categories Include:

Best Software by Function / IT Management Products

Out of 4,548 total products in this category, and 279 that were eligible for the 2024 Best Software Awards, here are the 50 best software products. When looking at this year’s winners, 31 remained on the list from last year, while 19 are new entrants — representing a 38% change on this list since the 2023 Best Software Awards.

Best Software CompaniesExpand/Collapse Best Software Companies
Best Software ProductsExpand/Collapse Best Software Products
Best Software by FunctionExpand/Collapse Best Software by Function

Best IT Management Software Products for 2024

1
NinjaOne
2
Veeam Data Platform
3
Druva Data Security Cloud
4
Freshservice
5
Unitrends Backup and Recovery
6
NewgenONE Digital Transformation Platform
7
IBM Storage Protect
8
Cove Data Protection
9
ManageEngine Endpoint Central
10
ClickUp
11
Automation Anywhere - RPA | Robotic Process Automation
12
IDrive Online Backup and Object Storage e2
13
ServiceNow IT Service Management
14
Appian
15
Veeam Backup for AWS
16
Atera
17
The UiPath Platform™
18
Jamf Pro
19
Laserfiche
20
Camunda
21
MSP360 Backup
22
Ivanti Neurons for Unified Endpoint Management
23
Kaseya VSA
24
New Relic
25
Squadcast
26
Acronis Cyber Protect Cloud
27
SAS Viya
28
IBM MaaS360
29
ManageEngine ServiceDesk Plus
30
Axcient x360Recover
31
PagerDuty
32
Jira Service Management
33
SolarWinds Service Desk
34
AirDroid Business
35
Backupify
36
JumpCloud
37
IBM Turbonomic
38
Backup Exec
39
Vivantio
40
Red Hat Ansible Automation Platform
41
Veeam Data Cloud for Microsoft 365
42
xMatters
43
ManageEngine Mobile Device Manager Plus
44
BetterCloud
45
Google Compute Engine
46
Fivetran
47
Dynatrace
48
GoTo Resolve (formerly GoToAssist)
49
ScalePad Backup Radar
50
Site24x7
Past Winners
1
NinjaOne
NinjaOne
Endpoint Management
Expand/Collapse NinjaOne
NinjaOne

NinjaOne

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NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Main Category
2
Veeam Data Platform
Veeam Data Platform
Online Backup
Expand/Collapse Veeam Data Platform
Veeam Data Platform

Veeam Data Platform

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Modernize your data protection and eliminate downtime with Veeam Backup & Replication, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Modernize your data protection and eliminate downtime with Veeam Backup & Replication, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Main Category
4
Freshservice
Freshservice
IT Service Management (ITSM) Tools
Expand/Collapse Freshservice
Freshservice

Freshservice

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Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Main Category
6
NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform
Low-Code Development Platforms
Expand/Collapse NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform

NewgenONE Digital Transformation Platform

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Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a
Simplify your complex, content-driven business needs with one comprehensive low-code digital transformation platform. A unified, cloud-based low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a
Main Category
G2 Awards
7
IBM Storage Protect
IBM Storage Protect
Server Backup
Expand/Collapse IBM Storage Protect
IBM Storage Protect

IBM Storage Protect

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IBM Spectrum Protect™ can simplify data protection where data is hosted in physical, virtual, software-defined or cloud environments. With IBM Spectrum Protect, you can choose the right software to manage and protect your data—while also simplifying backup administration, improving efficiencies, del
IBM Spectrum Protect™ can simplify data protection where data is hosted in physical, virtual, software-defined or cloud environments. With IBM Spectrum Protect, you can choose the right software to manage and protect your data—while also simplifying backup administration, improving efficiencies, del
Main Category
8
Cove Data Protection
Cove Data Protection
Server Backup
Expand/Collapse Cove Data Protection
Cove Data Protection

Cove Data Protection

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Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Main Category
10
ClickUp
ClickUp
Project Management
Expand/Collapse ClickUp
ClickUp

ClickUp

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ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
Main Category
11
Automation Anywhere - RPA | Robotic Process Automation
Automation Anywhere - RPA | Robotic Process Automation
Robotic Process Automation (RPA)
Expand/Collapse Automation Anywhere - RPA | Robotic Process Automation
Automation Anywhere - RPA | Robotic Process Automation

Automation Anywhere - RPA | Robotic Process Automation

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Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
Main Category
G2 Awards
14
Appian
Appian
Low-Code Development Platforms
Expand/Collapse Appian
Appian

Appian

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Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Main Category
15
Veeam Backup for AWS
Veeam Backup for AWS
File Recovery
Expand/Collapse Veeam Backup for AWS
Veeam Backup for AWS

Veeam Backup for AWS

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Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Main Category
16
Atera
Atera
Remote Monitoring & Management (RMM)
Expand/Collapse Atera
Atera

Atera

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Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all un
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all un
Main Category
18
Jamf Pro
Jamf Pro
Mobile Device Management (MDM)
Expand/Collapse Jamf Pro
Jamf Pro

Jamf Pro

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A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
Main Category
19
Laserfiche
Laserfiche
Enterprise Content Management (ECM)
Expand/Collapse Laserfiche
Laserfiche

Laserfiche

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Laserfiche is a leading global provider of enterprise content management software empowering organizations to take control of information and business processes.
Laserfiche is a leading global provider of enterprise content management software empowering organizations to take control of information and business processes.
Main Category
20
Camunda
Camunda
Business Process Management
Expand/Collapse Camunda
Camunda

Camunda

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Used by organizations of all sizes and industries, Camunda helps design, automate, and improve complex, mission-critical processes. Camunda brings together business and IT with BPMN standards to build and implement process diagrams. The platform’s cloud-native workflow and decision engine, Zeebe, pr
Used by organizations of all sizes and industries, Camunda helps design, automate, and improve complex, mission-critical processes. Camunda brings together business and IT with BPMN standards to build and implement process diagrams. The platform’s cloud-native workflow and decision engine, Zeebe, pr
Main Category
21
MSP360 Backup
MSP360 Backup
Server Backup
Expand/Collapse MSP360 Backup
MSP360 Backup

MSP360 Backup

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MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Main Category
22
Ivanti Neurons for Unified Endpoint Management
Ivanti Neurons for Unified Endpoint Management
Unified Endpoint Management (UEM)
Expand/Collapse Ivanti Neurons for Unified Endpoint Management
Ivanti Neurons for Unified Endpoint Management

Ivanti Neurons for Unified Endpoint Management

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Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need. Ivanti Neurons for UEM fuels your IT with actionable real-time intelligence,
Get complete visibility across all endpoints, including mobile, desktop and IoT, and proactively secure and heal devices with AI-powered automation. Offer the experience employees want — with the capabilities IT teams need. Ivanti Neurons for UEM fuels your IT with actionable real-time intelligence,
Main Category
G2 Awards
23
Kaseya VSA
Kaseya VSA
Remote Support
Expand/Collapse Kaseya VSA
Kaseya VSA

Kaseya VSA

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Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environment
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environment
Main Category
24
New Relic
New Relic
Application Performance Monitoring (APM)
Expand/Collapse New Relic
New Relic

New Relic

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New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
Main Category
25
Squadcast
Squadcast
Incident Management
Expand/Collapse Squadcast
Squadcast

Squadcast

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Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Main Category
27
SAS Viya
SAS Viya
Analytics Platforms
Expand/Collapse SAS Viya
SAS Viya

SAS Viya

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As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
Main Category
30
Axcient x360Recover
Axcient x360Recover
Disaster Recovery as a Service (DRaaS)
Expand/Collapse Axcient x360Recover
Axcient x360Recover

Axcient x360Recover

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Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.
Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.
Main Category
31
PagerDuty
PagerDuty
Incident Management
Expand/Collapse PagerDuty
PagerDuty

PagerDuty

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PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
Main Category
32
Jira Service Management
Jira Service Management
Service Desk
Expand/Collapse Jira Service Management
Jira Service Management

Jira Service Management

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Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Main Category
33
SolarWinds Service Desk
SolarWinds Service Desk
Service Desk
Expand/Collapse SolarWinds Service Desk
SolarWinds Service Desk

SolarWinds Service Desk

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SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Main Category
34
AirDroid Business
AirDroid Business
Mobile Device Management (MDM)
Expand/Collapse AirDroid Business
AirDroid Business

AirDroid Business

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Designed for organizations and companies of all sizes, AirDroid Business is a Mobile Device Management solution for attended and unattended Android devices, including phones, tablets, digital signage, point-of-sale (POS), vending machines, TV boxes, and many more. AirDroid Business is a platform t
Designed for organizations and companies of all sizes, AirDroid Business is a Mobile Device Management solution for attended and unattended Android devices, including phones, tablets, digital signage, point-of-sale (POS), vending machines, TV boxes, and many more. AirDroid Business is a platform t
Main Category
35
Backupify
Backupify
SaaS Backup
Expand/Collapse Backupify
Backupify

Backupify

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Provider of backup, recovery, and data management solutions for Microsoft Office 365 and G Suite by Google Cloud.
Provider of backup, recovery, and data management solutions for Microsoft Office 365 and G Suite by Google Cloud.
Main Category
36
JumpCloud
JumpCloud
Cloud Directory Services
Expand/Collapse JumpCloud
JumpCloud

JumpCloud

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The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
Main Category
37
IBM Turbonomic
IBM Turbonomic
AIOps Platforms
Expand/Collapse IBM Turbonomic
IBM Turbonomic

IBM Turbonomic

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IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
Main Category
G2 Awards