I like the synchrony of Laserfiche. It's a quick way for us to gather information and have a record of it on both sides for the person submitting the information as well as the person receiving it. The synchrony allows a lot of options, such as the ability to have dropdowns where you're able to select information. This feature is extremely helpful because the dropdown makes it easier to fill out forms properly. Training on the initial setup was effective, and it didn't take us long to utilize Laserfiche. I appreciate how it helps with scheduling and form completion, acting as a very good productivity tool, allowing everyone to access the necessary forms and ensuring both submitters and receivers get a copy.

The new AI features have reduced the amount of data entry required by our staff. Also, the workflows and business processes have helped automate our processes.

Using forms and workflows in combination to accept information from a user and then use it to automate our jobs and eliminate paper.