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Yext
967 reviews
- 1 profiles
- 19 categories
Average star rating
4.4
#1 in 6 categories
Grid® leader
Serving customers since
2006
Yext Reviews
EL
Everett L.
Effortless Location Personalization and AI-Powered FAQ
I like how Yext saves our team from repetitive manual work and eliminates the need to log into dozens of platforms separately. The initial setup was smooth, which I appreciate. Location-based personalization and AI search answering FAQs before customers reach support are particularly useful features.
CW
Clarence W.
AI-Ready Yet Needs Faster Updates
I like that Yext is AI ready by design, which is really beneficial while powering voice assistants like Alexa and Siri, as it ensures the correct business info is shared. It's built for how AI, voice assistants, and search engines work, which is just great. The initial setup was smooth.
SR
Spencer R.
Crisis Management Made Effortless with Yext
I like Yext because it allows me to update data once and it automatically corrects it across hundreds of platforms, which is really helpful for crisis communication. I also appreciate the feature 'Fix once, correct everywhere' that makes it so efficient. Plus, the initial setup was smooth, and I'm really satisfied with how it instantly updates hours and alerts during emergencies.
About
What is Yext?
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator. To learn more about Yext, visit Yext.com
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