My team is highly focused on the end user experience from a sentiment lens. I love the visibility that Nexthink brings to the end user experience. The increasing AI capabilities are adding value to the sentiment data as well.

Nexthink offers a thorough overview of the end user experience within our company, covering aspects such as network activity, device performance, application usage, and more. The program keeps employees informed about what is happening, from their own performance to the state of the overall infrastructure. Nexthink is particularly helpful in providing proactive solutions once it identifies the root cause of any decline in experience. The app can automatically implement fixes, especially for common issues like restarting services. It also fosters engagement within the company by creating surveys and campaigns that help collect feedback directly from stakeholders. Nexthink closely monitors individual user experiences and the performance of each application to better understand the reasons behind crashes or failures. The program delivers a sophisticated analytical framework to end users, offering insights into performance, detected issues, and resource consumption. Additionally, it allows us to customize our dashboard, so we can display the metrics that best reflect the true health of our devices.

We have been using Nexthink to better employee experience and it has been amazing. With the tool, boosting employee productivity is easy. The tool provides real-time data into employee workstations, apps, and user interactions and our IT teams are able to detect and correct issues what would otherwise slow productivity. Nexthink offers complete visibility and this gives a clear view of our digital workspace - from performance to dashboards. I like that with the platform, we handle issues proactively. Instead of waiting for employees to report issues, Nexthink AI reports issues on time and their root cause and we handle them before causing further problems. With its automation features, we save time as the tool handles repetitive tasks such as remediation smoothly.