Site24x7 Reviews & Product Details

Site24x7 has been incredibly helpful for us because it gives a clear, real-time view of our website performance across regions. The dashboards are clean, the setup is quick, and the alerts are reliable—no noise, just meaningful notifications. I also appreciate how simple it is to add new monitors and how smoothly it integrates with the rest of our infrastructure. Overall, it saves a lot of time and gives us great confidence in our uptime and user experience. Review collected by and hosted on G2.com.

There isn’t much to dislike, but sometimes some of the advanced features feel a bit hidden and take a moment to find. The UI could be slightly more streamlined when navigating deep configuration pages. Apart from that, everything works well and performs consistently. Review collected by and hosted on G2.com.

What I like most about Site24x7 is the ability to actively monitor our APIs by sending API requests, analyzing the responses, and immediately knowing whether an API is working or not. I also appreciate that, through its API integration, we can query CloudWatch and quickly identify which specific API had an issue in real time. Review collected by and hosted on G2.com.

What I don’t like about Site24x7 is that when it’s connected to Slack and multiple servers go down during an incident, I get a separate notification for each one instead of a single grouped or consolidated alert. This creates a lot of noise in real time. It might be solvable with the right configuration Review collected by and hosted on G2.com.

Site 24x7 offers a wide range of features and integrates seamlessly with various platforms and applications. I have been using Site 24x7 for the past seven years, and during this time, we have never experienced any issues or service interruptions. Getting started with the platform was straightforward, and the implementation process was also simple thanks to the clear documentation. Site 24x7 serves as our primary monitoring tool for our entire cloud infrastructure, and it is also capable of monitoring on-premise infrastructure. The customer support is prompt and helpful, though we have rarely needed to contact the support team. Review collected by and hosted on G2.com.

Although the platform offers a wide range of features, its graphical interface has remained unchanged since I began using it. While the mobile app has received updates, I still find it less user-friendly than I would like. I suggest that the company focus on enhancing the tool's visual design. Review collected by and hosted on G2.com.

Site24x7's best feature is its all-in-one monitoring. It tracks website uptime, servers, applications, and networks. It supports both cloud and on-premise systems, offers customizable alerts, and provides detailed reports, all with an easy-to-use interface. Review collected by and hosted on G2.com.

Site24x7's pricing can be confusing, and some users find the advanced features have a learning curve. The alert system can be overwhelming without proper setup, and there are fewer third-party integrations compared to competitors. Also, the UI could be more modern and less cluttered. Review collected by and hosted on G2.com.

The site 24x7 is an excellent monitoring tool for overseeing infrastructure and a variety of services, applications, APIs, websites, servers, and more centrally . It provides timely alerts based on the thresholds you set. You can easily configure and define monitors, alerts, and thresholds according to your specific requirements. Review collected by and hosted on G2.com.

When using Azure ASR, I noticed that after the server spins up in the secondary region and then fails back to the primary region, a new monitor is created for the same server. Review collected by and hosted on G2.com.

Comprehensive Monitoring: Site24x7 provides a wide range of monitoring capabilities, including website uptime, performance, server health, and user experience. This comprehensive approach ensures that you can track all aspects of your online presence from a single platform.

User-Friendly Interface: The platform's intuitive and user-friendly interface makes it easy to set up and navigate. Even those with limited technical expertise can quickly configure monitoring checks and interpret the results.

Customizable Alerts: Site24x7 offers flexible alerting options, allowing you to receive notifications through various channels, including email, SMS, and integrations with popular messaging apps. You can set up alerts based on specific thresholds and conditions.

Cloud and On-Premises Monitoring: Whether your infrastructure is in the cloud or on-premises, Site24x7 supports both. This versatility is valuable for businesses with hybrid environments.

Scalability: Site24x7 can scale to meet the monitoring needs of small websites or large enterprises. You can add or remove monitoring components as your business grows.

Integration Capabilities: The platform integrates seamlessly with other tools and services, including popular content management systems and collaboration apps, streamlining your monitoring and incident management processes. Review collected by and hosted on G2.com.

Cost: While Site24x7 offers a free plan with limited features, the cost can increase as you add more monitors and features. Small businesses and startups may find the pricing challenging.

Learning Curve for Advanced Features: While the basic setup is user-friendly, configuring advanced features and integrations may require some technical expertise.

Limited Depth of Monitoring: Site24x7 offers a wide range of monitoring checks, but for extremely granular monitoring and in-depth analysis, some specialized tools may be more suitable.

Occasional False Positives: Like any monitoring tool, Site24x7 may occasionally trigger false positive alerts, which can be frustrating. Careful alert configuration is necessary to minimize this issue.

Limited Customization in UI: Although the interface is user-friendly, there are limitations to how much you can customize it to suit your specific needs and preferences. Review collected by and hosted on G2.com.

Site24*7 provides comprehensive monitoring across servers, websites, application and cloud infrastructure in a single platform.

I like how easy it is to set up health checks and configure alerts and get reak-time visibility.

Its integration with cloud providers like AWS and Azure make it convenient for hybrid environments.

We monitor our infrastructure uptime using site24*7 on daily basis.

The mobile app is also a big plus, allowing monitoring and alert handling on the go. Review collected by and hosted on G2.com.

The UI while feature-rich, can sometimes feel a bit cluttered and overwhelming for new users.

Pricing can become expensive as you scale up with multiple monitors and add-ons.

Furthermore, Customization is limited as compared to other enterprise monitoring tools. Review collected by and hosted on G2.com.

This tool provides a straightforward and easy-to-understand overview of what’s going on across servers, applications, and websites, bringing everything together in a single location.It’s very easy to set up and start using the implementation hardly takes any time. The tool integrates smoothly with other platforms like AWS, Slack which makes monitoring and alerts much easier to manage. Customer support is also very quick and responsive regarding any type of queries. Usage is very high for all of the products. Review collected by and hosted on G2.com.

At times, configuring alerts can be a bit confusing, particularly when trying to set up multiple thresholds. The mobile app also leaves something to be desiredit tends to feel somewhat sluggish and lacks the smoothness of the web version. Review collected by and hosted on G2.com.

With Site 24*7, I can view all asset downtimes and uptimes on a single screen, which makes management much easier. The mobile application is also well-designed and it supports onboarding multiple types of assets. As a manager, I find it easy to use and manage overall. Review collected by and hosted on G2.com.

My main dislike is that I occasionally experience network issues with certain assets, but these problems are usually resolved by the team. Review collected by and hosted on G2.com.

Monitoring is simple and effective; we manage to keep our systems always alert thanks to the appropriate SLAs and the generation of reports that are easy to understand. Review collected by and hosted on G2.com.

The monitoring of cell phones did not fully meet my expectations, as it offers less information than our IT team expected. Review collected by and hosted on G2.com.