Business Process Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Business process management (BPM) software helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. These tools are designed to help businesses optimize their processes and workflows, improving overall efficacy in day-to-day functions. BPM systems are used to clearly define processes that span a full company’s operations and then monitor those processes. These tools can also be used to help automate processes. The strength of BPM systems is that they can look at the big full-company picture and can be used by any department, but they are commonly selected by operations teams. BPM systems can have case management features, so integrations with CRM software are common.
BPM software shares features and functionality with other solutions, and it is important to understand the differences between the different offerings. Thus, although both BPM systems and workflow management software provide the ability to define and manage sequences of business activities and tasks, the former is distinguished from the latter inasmuch as it provides users the ability to get a broader picture of all the processes in your organization. Although workflow is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished.
Businesses looking for tools built specifically for creating internally-facing applications to streamline processes and automate tasks can look to rapid application development (RAD) software, such as low-code and no-code development platforms, which sometimes have tools that assist in building process automation into applications. Solutions that are specifically tailored for building applications for a process automation use case are referred to as digital process automation software. Finally, businesses simply looking to map and mine their processes, through diagraming, process discovery, and more, are able to take advantage of process mining software.
To qualify for inclusion in the Business Process Management (BPM) category, a product must:
Public and private sector organizations all around the world leverage the Nintex Process Platform every day to quickly and easily manage, automate, and optimize their business processes. The Nintex Process Platform includes capabilities for process mapping, workflow automation, robotic process automation, document generation, forms, mobile apps, process analytics and more, all with an easy to use drag and drop designer. With clicks not code, Nintex makes it faster for organizations of every si
Pipefy is the workflow management software that makes business processes—such as purchasing, job opening, accounts payable and employee onboarding—hassle-free, so requesters, processors and managers are more efficient. Through fast-to-deploy, no-code, automated workflows, Pipefy enhances speed, increases visibility, and delivers higher quality outcomes without the need of IT implementation. Drive digital transformation, gain control of soaring service request volumes through easy to use, enterp
Kissflow is the first-ever Unified Digital Workplace Platform that allows you to manage all of your work at one place. Kissflow is used by over 10,000 customers across 160 countries. Kissflow believes the people closest to the chaos know how to fix it best. That’s why we created a platform to help all business users discover, create, modify, and use business applications. Each application is made using beautiful, easy-to-use, and modern technology to help even non-technical people create amazi
ProcessMaker's low-code workflow automation platform empowers business users to rapidly design and deploy solutions to complex workflow problems in hours, not months. The platform makes it easy for users to automate processes, connect and extend third party systems, reduce bottlenecks, and deliver true digital agility to your organization.
Create Apps that match your workflow. The tools we use everyday at work should fit like a tailor-made shirt - no itching, no scratching. Ninox lets you integrate everything you need - applications from different departments to streamline your operations - e.g. CRM, Sales, ERP, Projects, HR & Administration
Creatio is a global software company providing a leading low-code platform for process management and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises. Together with hundreds of partners Creatio operates in 110 countries worldwide. The mission of Creatio is to help companies ACCELERATE! Creatio provides its customers with comprehensive full-f
Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com. ANALYST REPORTS Appian is proud to once again be named a Leader by Gartner for Enterprise Low-Code Application Platforms. Access report via: https://ap.pn/3d8RYQJ Appian, A Cl
Kintone is a no-code business application platform that allows non-technical users to create powerful apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone users can build apps that automate business processes, collaborate on projects/tasks, and quickly report on complex data. For business users that need to get started right away, Kintone also provides dozens of pre-built applications for a variety of use cases such as CRM, project management,
We believe that process is at the center of everything. We deliver business transformation software that turns your processes into a portfolio of valuable assets. iGrafx provides the most comprehensive Business Transformation Platform, supporting RPA and workflow automation, customer journey, governance, risk, compliance, and more, as well as SaaS and private cloud deployment. It’s also the most scalable, currently supporting the largest, global enterprises.
Quixy is a cloud-based user-friendly business application platform that empowers business users with no coding skills to automate workflows & processes, and build enterprise-grade applications, using simple drag and drop design, ten times faster compared to the traditional approach. Quixy provides dozens of pre-built solutions for a variety of use cases such as CRM, Project Management, HRMS, Travel and Expense Management, Service Request and Incident Management, and much more. Evaluate Q
OnBase is a single enterprise information platform for managing content, processes and cases deployed on-premises or in the Hyland Cloud. OnBase centralizes important business content in one secure location, and then delivers relevant information to the right people when they need it, wherever they are. Increase productivity, deliver excellent customer service and reduce risk across the entire enterprise. Learn more at OnBase.com.
Welcome to The LogicGate Risk Cloud. The LogicGate Risk Cloud™ is an end-to-end suite of applications that blend flexibility and out-of-the-box functionality to aggregate, manage, and mitigate the entire landscape of risk within an organization. Equipped with a quantitative understanding of their organization’s risk posture, business leaders can supercharge their risk programs and take on smarter risks and opportunities.
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed to fit the precise needs of our manufacturing customers. More than 45 years of experience with our customers’ unique business processes and operational requirements built into every solution-in the cloud, hosted, or on premises. With a deep understanding of your industry, Epicor solutions spur growth while managing complexity. With margins for products eroding, customer demands in
Comindware Tracker® - a no-code Workflow Management Software that enables companies to seamlessly connect people, data and daily processes and to streamline routine business operations. It is powered by the patented ElasticData technology. Comindware Tracker allows for visual and flexible design of business processes coupled with configurable web forms and reports, on-the-fly process updates and real-time visibility. The Solution provides a complete set of capabilities for Approval and Change M
IBM Business Process Manager is a comprehensive business process management platform. It provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes.
K2 Software's intuitive, cloud-based digital process automation technology offers both the robust capability necessary to deliver integrated, mission-critical process automation at scale, as well as the tooling to quickly roll out fast-changing and lightweight departmental workflows across the business. K2 Software was designed to pull together people, services, information and systems into process-driven applications that help transform the business. Process designers can then reuse what’s bee
The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency and visibility.
OpenText BPM Suite - The Enterprise Cloud Platform. Cordys is a leading cloud platform software provider. Cloud | BPM | PaaS. The Cordys Business Operations Platform is unique because it offers Business Process Management, SOA Integration and a Composite Applications framework in one single platform.
Vault Platform is a cloud platform built for regulated content management. From an electronic trial master file that study teams like to use, to an enterprise-wide quality system that scales globally, Veeva Vault delivers best practices with unprecedented ease.
The PMG Platform orchestrates people, systems and data with integrated automation. Users can quickly configure applications and automation solutions to streamline business processes and provide interactive dashboards to facilitate work and collaboration. The platform offers many features, including: • Workflows • Integrations • Dashboards • Application Portal • Forms • Reporting PMG fills in point solution functionality gaps and pulls together data from existing systems and applications– all w
Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and within those systems, causing poor employee and customer experiences, potential errors and unnecessary steps. That’s where Catalytic comes in. We’re a no-code cloud platform that enables business users to create smart workflows for the way your work should be, not how it has to be. This creates a leane
Signavio is an intuitive solution for professional process and decision modeling. Whether you want to create current-state documentation or target concepts, it is your best choice for establishing transparency within your organization and leveraging the wisdom of the crowd. With support for process, decision, organization, value-chain and journey modeling, this comprehensive tool fully supports the needs of both your business and IT communities.
The Navvia Process Designer is the easiest and most cost effective way to design and document processes. With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.
Decisions is a no-code business automation platform focusing on process automation as well as data handling and business rule execution. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from small/mid-size companies to many Fortune 500 corporations.
The industry-leading ENTERPRISE WORKFLOW PLATFORM from Kinetic Data automates complex processes and transforms organizations. Our low-code platform offers the highest level of flexibility allowing configuration and customization to meet your needs. Our unlimited, open integrations extend the programs you already own and support a low-risk delivery approach. Best for digital transformation of large organizations with high-volume, repeating, complex and/or compliance-related processes looking to
Flokzu is a powerful cloud BPM tool, made agile & friendly. Flokzu is categorized as low-code because it lets you automate business processes & workflows in minutes with an amazing User Interface both in web and mobile. Put your recurring tasks in autopilot. No more looking who's responsible for a task in a complex spreadsheet. Flokzu allows you to model your processes using the BPMN standard. With one-click deployment, you can immediately run, measure and improve them. Flokzu integrat
Bizagi provides a Digital Business Platform that delivers rapid process automation across the enterprise, it wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy.
Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively.
Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time-consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions.
Increased efficiency — Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time. Steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest.
Enhanced productivity — If companies are properly taking advantage of BPM tools, that means that they are saving their employees time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones.
Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management.
Within companies, BPM tools are frequently leveraged by operations and IT administrators but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples:
Sales — BPM software can help automate actions performed by a sales team, specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specs of the deal, a contract can be created using BPM tools.
Supply chain — Once a deal is finalized and the ink is dry on the contract, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their supply chain software. The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped.
Accounting — Now that the goods are shipped and received, and hopefully all parties are content, accounting needs to note the exact exchange of goods. How much was shipped, how much did they pay for it, etc.? This information can be inputted into an accounting system using BPM software.
There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. There are BPM tools that help integrate disparate software solutions across company departments. For example, a specific action with a business’ CRM system may trigger another action in its ERP system. Other BPM tools may be more focused around documents and contracts, where a certain action within the document triggers it to be sent to another employee for approval.
Some users may implement BPM solutions that require consistent human intervention to carry out the processes. These tools are constantly alerting employees of actions that they need to conduct for the process to be completed.
Companies may opt to purchase a more robust BPM suite that can provide integration, document, and human-focused capabilities. BPM suites hit on all aspects of process automation, such as process modeling, workflow design, process execution, process analysis, and process optimization.
The largest issue with BPM software is understanding the return on investment. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle.
Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premise solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice.