It works well. Once jobs are set there is very little need for intervention. We only have a few job errors throughout the year and usually not caused by Druva. I also appreciate the quarterly check-ins to make sure our account is running smoothly and we are informed of new features.

I like that Druva Data Security Cloud is really easy to use with straightforward products. The ease of integration of all the tooling works really well, which saves us a lot of time and effort, especially for a small team like ours. It's a huge benefit that it limits the amount of work we have to do. The setup was very easy, and the team at Druva is quick to respond and help, showing they really know what they're doing.

We’ve been using Druva for about 2.5 years in our K-12 school district (around 4,200 students), mainly to back up our on-prem VMware environment and file servers. The biggest improvement for us was moving off our older Dell backup system. It was hard to use and never felt very reliable. Druva has been much more consistent and easier to manage. The console is clean, the reporting is clear, and it’s easy to check backup status without digging through a bunch of menus. I also really like how simple file-level restores are. If someone deletes a file or needs something recovered, I don’t have to restore an entire VM just to grab one item. That saves a lot of time. We did have backup proxy failures twice a little after initial deployment, but support and documentation helped us get it resolved. It hasn’t happened in quite a while and the system has been stable for the past couple of years. Support has been professional whenever we’ve needed them. Our Customer Success Manager has also been proactive — they reached out when we were trending high on credit usage and helped us optimize things. We were able to lower our usage and may even end up with a surplus, which is important in a school district with tight budgets.