Taktile Reviews & Product Details

The interface is very nice and easy to understand, whether I’m building flows or managing users and workflows. The integration process is smooth as well, and whenever I need help, I’m able to get the relevant support. The team is constantly shipping new features to improve the product, and they’re also very active in fixing any issues that are spotted and reported to them. Review collected by and hosted on G2.com.

There are still a few features missing, or only available in testing mode, that would be useful to have right away (and that might already exist in other, more mature company products analogous to this). That said, the team is working on getting them done, and I guess it’s just a matter of time. Review collected by and hosted on G2.com.

Taktile's standout feature is how seamlessly it empowers our risk team to take full ownership of decision flow management through its intuitive, low-code interface. The platform makes building, testing, and configuring complex logic exceptionally easy, allowing us to safely deploy updates and changes to production in just minutes. Beyond the product's robust control and flexibility, Taktile’s dedication to continuous improvement really shines through their regular, customer-feedback-driven feature updates and their consistently exceptional, responsive support team. Review collected by and hosted on G2.com.

Honestly, there isn't much to dislike. Any minor product gaps we've encountered are typically addressed quickly through their regular feature releases and continuous improvements driven by user feedback. Review collected by and hosted on G2.com.

Agile credit decisioning

Ability to add custom connections

Fantastic support & staff

Growing marketplace of connections

Ease of use for non developers

Great UI for testing & developing your own unique decision flows Review collected by and hosted on G2.com.

Still requires some technical knowledge for non technical users during setup Review collected by and hosted on G2.com.

Taktile is great for flexibility. You have the ability to lean on the product and utilise their low-code options, or if you need to produce deeper outputs, you can use full-code nodes. This optionality makes Taktile accessible to a wide range of audiences, from risk analysts to developers. The agentic layer is great and we have used it to save 0.5 FTE on manual tasks that were previously required to be performed by an analyst.

All of this is backed up by a rich UI that allows you to fully trace decisions made for our customers. When we are not able to get something done by ourselves, Taktile support are always on hand with timely help. Review collected by and hosted on G2.com.

Taktile offers many native integrations, but I feel like they could be supported more - for example, the Creditsafe integration provides some top-level extraction, but lacks depth. If you are after more specific information, you have to write code to extract what you need. A fuller native integration would save time spent on this. Review collected by and hosted on G2.com.

I actually only discovered it recently and how powerful it is, but I find the MCP incredibly useful, not only for building out flows but also for then being able to run those tests. Review collected by and hosted on G2.com.

❯ I find it a bit annoying that when you update a subflow, you then have to go and change and update all the other flows it's used in. It would be good if there was a pop-up or an option to just apply it to all the flows that the previous version was being used in. Review collected by and hosted on G2.com.

It’s incredibly user-friendly and requires almost no coding expertise, which makes it easy to get started and use effectively. Review collected by and hosted on G2.com.

I believe the log change history of the flowd could be enhanced. Right now, reverting changes isn’t an interactive or smooth process. I was thinking it could work more like GitHub: having branches off a main source, and allowing commits and merges. Review collected by and hosted on G2.com.

Auditability - Super easy to see and understand what has happened and why. Customer support and client success team very good as well Review collected by and hosted on G2.com.

Hard to move flows between different spaces. Big use case for our company, especially if we want to make 1 change somewhere that we would like to make in another space we have to make it there again instead of just once Review collected by and hosted on G2.com.

Ease of use, connectivity, and support are the highlights for me. The AI bot makes troubleshooting and problem-solving really easy, so I can resolve issues quickly without much effort. Review collected by and hosted on G2.com.

I'd like easier insights to job performance (more granularity on outputs) but to be fair I haven't spent nearly enough time to check if this feature exists Review collected by and hosted on G2.com.

Taktile is very flexible, giving full capability to turn desired strategy into real decision workflows, with the possibility of backtesting, having multiple branches, mix native nodes, external API calls and advanced python logic when and if needed. On top of all that it provides a very easy integration. Review collected by and hosted on G2.com.

Taktile doesn't provide a quick "search" function to lookup at past events (like a SQL query or NewRelic/Datadog search style). It is understandable, given the sheer flexibility it provides to make custom connections, but it could be a real improvement to the platform if it was possible. Review collected by and hosted on G2.com.

Intuitive UI that offers enough depth to customise the requirements for individual businesses

Implementing Taktile for our business use-case was also very quick given the complexity of our requirement.

Taktile Support is extremely Team is extremely quick at getting back to our questions, where their response is also very helpful!

We currently use Taktile for our day-to-day decisioning when it comes to Credit Decisioning for New Customers Onboarding, and also for Re-decisioning our of existing customers

Taktile offers very easy integrations with third parties (i.e. Credit Bureau) which makes it very easy to troubleshoot any issues Review collected by and hosted on G2.com.

Some functionality was not available when we started using them (i.e. Parallel calls to multiple connections) Review collected by and hosted on G2.com.