Taktile's customer service is excellent. They are extremely responsive via the Slack channel, which greatly facilitates communication.

This application stands out for being highly configurable, allowing users to tailor it to their needs without feeling overwhelmed. Despite its depth it remains intuitive and its AI copilot helps a lot to make it easier to grasp as a new user. Its knowledge base documentation is clear, well organised and genuinely helpful.

Really personalised service, focused on the customer needs. Love the configurability and transparency of the platform too.