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Upland Mobile Messaging

4.8
(2)

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Upland Mobile Messaging Reviews

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Showing 2 Upland Mobile Messaging reviews
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Upland Mobile Messaging review by Emily S.
Emily S.
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"Great campaign tool with powerful features"

What do you like best?

Features are very powerful, such as relative scheduling of texts, allowing participants to choose when to receive texts, A/B testing, quiz, etc. Those features have allowed our organization to offer programs that we couldn't offer before with a different text campaign tool. They have a great development team. They take in feedback and improvement is always on-going.

What do you dislike?

Wish there was an app for smart phone. Also, since they are constantly working on major improvement and new features, I wish they would give some small bugs priority as well. For example, not being able to go to a specific page of content (user profiles or message). It is annoying when you have pages to go through to get to your target page. Voiced this to support multiple times, but I guess it is just not a top priority. Also, wish there will be features to allow moving opt-in paths and text schedules among different campaigns. Agent view is another feature that works very nicely, except I wish there's a way to assign notification email to different users based on what campaign they are in charge of.

Recommendations to others considering the product

Please don't switch account support person so frequently.

What business problems are you solving with the product? What benefits have you realized?

We have used MobileCommons to send out educational texts for our perinatal programs based on participants' expected due date, so the relative scheduling feature comes in handy. We have also used it for auction event registration, lucky draw and scavenger hunt game, etc. Very powerful tool.

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Upland Mobile Messaging review by User in Philanthropy
User in Philanthropy
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Review Source
content

"Super easy to use and to engage advocates"

What do you like best?

It makes it really easy to engage with advocates and to get them to take meaningful actions.

What do you dislike?

Nothing. It's the best mobile advocacy tool out there!

Recommendations to others considering the product

Highly recommend.

What business problems are you solving with the product? What benefits have you realized?

It was difficult to get advocates to take meaningful actions through email alone. Text messaging has a much higher open rate and action rate.

What Mobile Marketing solution do you use?

Thanks for letting us know!

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