Podium

Show rating breakdown
2,159 reviews
  • 4 profiles
  • 20 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1659
385
62
12
41

Podium Reviews

Review Filters
Profile Name
Star Rating
1659
385
62
12
41
Korum Automotive G.
KG
Korum Automotive G.
Marketing ManagerMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

Avoid working with Podium!

Their AI tool is decent. The Podium platform is easy to navigate.
Amanda J.
AJ
Amanda J.
Dispatcher and CSRSmall-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Pros and Cons

In my opinion the best feature from Podium is the phone recording. I really like that I can go back and replay conversations that I've had with my customers. It helps me not skip a beat in providing great customer service and helpful information to my techs.
Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Love Texting for Calls and Voicemails—Customers Can Reach Me Directly

I’m a big fan of the whole program. I love being able to respond to calls and voicemails via text, and I also love that customers can text me directly.

About

Contact

HQ Location:
Lehi, UT

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What is Podium?

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount.

Details

Year Founded
2014
Website
www.podium.com