I appreciate Podium for its ability to save our business time by handling the initial reach out to customers and following up on those who don't respond, allowing us to focus on more intricate tasks. The inclusion of AI to initiate customer interactions is particularly beneficial, relieving some of the workload and ensuring prompt contact with potential and existing clients. Furthermore, the fantastic support from Podium's team stands out. They are quick to address any questions or changes we need, ensuring that any concerns are handled effectively. This efficiency and responsiveness from the support team greatly enhance our experience with Podium. Additionally, I find the initial setup of Podium to be incredibly easy, which speaks to the product's user-friendliness and accessibility.

I don’t like anything from them. Their software is slow and missing a bunch of features.

It helps in making communication easy with customers. Here, from text messages to online inquiries comes in one inbox so responding is quick and organize. The one another thing which i liked about is that how easy it is to collect reviews through text that helps in boosting online presence without the needing of much efforts.