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Podium

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2,066 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.6
#1 in 5 categories
Grid® leader
Serving customers since
2014
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Star Rating

1602
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36

Podium Reviews

Review Filters
Profile Name
Star Rating
1602
360
57
11
36
Erika R.
ER
Erika R.
02/15/2026
Validated Reviewer
Review source: Organic

Great Cross-Platform Communication, but Customer Support Needs Improvement

The connection of different platforms to keep communication together
Ashok S.
AS
Ashok S.
SR. Engineer at Arrow PC Network
02/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Comprehensive Assessment Tool with Smooth Setup

What I like best about Podium is how simple and effective it is for customer communication. Everything—text messages, reviews, and customer interactions—comes into one place, so it saves a lot of time. It makes it very easy to respond quickly to customers, collect reviews, and improve customer experience without any complexity.
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
01/31/2026
Validated Reviewer
Review source: Organic

Streamlined Text-First Inbox, but Pricing and Flexibility Can Feel Limiting

What I like best about Podium is how it streamlines customer communication into a single, easy-to-use system that actually matches how people behave today. By focusing on text-first interactions, Podium helps businesses get faster responses, collect more reviews, and accept payments with minimal friction, all from one inbox. It feels thoughtfully built for busy operators not just marketers so the value shows up quickly in real, day-to-day workflows.

About

Contact

HQ Location:
Lehi, UT

Social

@PodiumHQ

What is Podium?

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue.

Details

Year Founded
2014