It really is the one-stop-shop for customer communication and garnering feedback.

I love Podium's core strength in consolidating every customer touchpoint into one simple, text-message-like inbox. The genius of the automated, trigger-based workflow is something I truly appreciate. It's powerful how one action automatically triggers the next step in the customer journey, acting like a set-it-and-forget-it engine for reputation and revenue. Additionally, the initial setup of Podium was relatively simple and convenient, without any difficulties or challenges.