Salesmsg is very intuitive, and the UI/UX feels scalable. I always know where to find the features I need, and it’s super easy to navigate. The integration with Hubspot is seamless, which makes it simple to connect records in Hubspot with interactions in Salesmsg. From Salesmsg, I can also quickly jump straight to a contact’s profile in Hubspot.

It has made my work fast and efficient. I don't get stuck or confused when trying to pull data across platforms.

The pricing is fair, my organisation hasn't had complaints in that regard. You get value for your money.

The intuitive nature of the software makes it easy to jump in and start using it the moment you get it. There are helpful tips here and there to make sure you dont' get stuck. The AI infusion helps with oversight, aiding you in areas you may overlook or just consider too cumbersome to do manually.

I'm not a heavy user, but it works perfectly for the things I need. Review collected by and hosted on G2.com.

For organisations with multiple simultaneous users, there's the challenge of not knowing who is on a call in real time. A general dashboard that shows agents currently on a call would increase visibility and efficiency in shared calling environments. Review collected by and hosted on G2.com.

I find Salesmsg incredibly useful for quick and easy communication, allowing me to answer customer questions with ease without needing to place a phone call or email. It's a simple and easy-to-use tool that integrates seamlessly into my daily duties. I appreciate how it's relatively lightweight and doesn't use much computing resources. The notification sounds and emails come through promptly. The setup was zero headache and it's very easy to log in anywhere, plus I can use the app on my mobile device when I'm out of the office. It does exactly what is advertised, and I have no complaints. Review collected by and hosted on G2.com.

I wouldn't mind a dark mode to reduce my eye strain as I am looking at screens all day long. Review collected by and hosted on G2.com.

I really like how Salesmsg has integrated AI technology, which is fully embraced and helps us focus real human interactions on higher value leads or prospects. The ease of access and having the built-in AI handle all the basic tier 1 tasks allow for allocation of resources to more critical tasks. The initial setup was fairly easy, and I also appreciate that it is fully integrated with our CRM via API, streamlining our processes. Review collected by and hosted on G2.com.

I need a video tutorial or product demo explaining all the individual features Salesmsg is capable of doing to its maximum. A product or feature-specific demo, instructing a user on how to navigate and set up each of the tools would be really helpful. Review collected by and hosted on G2.com.

I use Salesmsg to speak with our clients, and it has drastically changed the way we communicate with our partners and customers, making it more personal and warm. I love that it's very easy to use and that I can communicate without needing to open my computer—just using my phone is so convenient. The pricing plan is very affordable, and it's been a very good experience overall with great customer support for any inquiries we have. The calls are easily recordable, and I really appreciate that it's a 2-in-1 call and texting service, which consolidates everything into one tool. All my conversations are logged, and it integrates seamlessly with several CRMs like HubSpot, which is super practical. Review collected by and hosted on G2.com.

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Salesmsg is very easy to use and has a clear, user-friendly format. It’s quick and convenient, making communication simple and efficient. I like how easy it is to navigate and use without any confusion. Overall, it’s a great tool that saves time and makes messaging much more manageable. Review collected by and hosted on G2.com.

There is really nothing I'm not happy with. It's so clear and easy to use. It's my best texting system i've used so far. It helps that no text should go unanswered, because i get an email every time i receive a text. And there's also an option to set up AI to answer texts for you. Review collected by and hosted on G2.com.

The ability to set up workflows has greatly improved our client communications. This is most helpful when we have an urgent message that needs to get to our clients but not enough human power to drive that within the time constraints. We have leveraged Salesmsg to send mass messaging and leaving auto-voicemails on a large cohort of clients. Extremely valuable in a fast moving company. Review collected by and hosted on G2.com.

I'd like greater resources around workflows. While rather tech-savvy, I was worried about sending a message to the wrong cohort of clients due to ambiguous directions. Review collected by and hosted on G2.com.

Salesmsg has an incredibly intuitive interface that requires virtually no learning curve, even team members who aren't particularly tech-savvy were able to get up and running without any training. The platform's layout is thoughtfully organized, making it effortless to navigate between conversations, contacts, and settings without ever feeling lost. Review collected by and hosted on G2.com.

If I had to point to one area for improvement, it would simply be the visual design. The platform is fully functional and gets the job done without any issues, but the overall aesthetic feels a bit dated and could benefit from a modern refresh. Review collected by and hosted on G2.com.

Salesmsg is easy to navigate and continues to improve with regular updates that keep up with current technology. The platform helps streamline communication with customers, making it easier to stay connected. One of the biggest strengths is their customer support. CJ has been very responsive and consistently follows up with me, even when I’m busy managing other responsibilities. That level of attention and support makes a big difference. Review collected by and hosted on G2.com.

I am currently working through setting up automation for contacts, and there have been a few technical challenges along the way. It has taken some time to fully implement the process, especially when integrating and testing automation. However, the support team is actively assisting, which helps move things forward. Review collected by and hosted on G2.com.

I love that I can access it via the deal's profile.

It's also so helpful that I get an email every time I get a text message, so I know to respond to the client. It makes sure that a text is never missed.

I love that I can text clients. It's so helpful, and they respond so much faster.

It's also a clear layout that makes Salesmsg clear, simple and easy to use. Review collected by and hosted on G2.com.

I honestly can’t think of any downsides. It’s been perfect for what I need it for, and it does exactly what I was hoping. Review collected by and hosted on G2.com.

The most helpful part of Salesmsg is being able to reach a large group of people in a short amount of time. Their text campaigns make it easy to draft a few messages and consistently follow up with the people you need to reach. On top of that, if you get a response from someone, you can quickly message that person back individually, which makes the experience feel more personal for both you and them. Review collected by and hosted on G2.com.

When I first started learning Salesmsg, I disliked how tricky it was to understand how the different features worked. I couldn’t figure out how to opt people in and out, or how to use keywords properly. The only way I managed to get it was by testing each feature individually. Later on, though, I realized they have a team that’s easy to contact when you need help. Review collected by and hosted on G2.com.