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Omnisend

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1,181 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2014
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Omnisend

1,181 reviews

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. Join more than 115,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Send newsletters and targeted email campaigns Create beautiful, shoppable emails in minutes using our drag-and-drop email builder and 350+ ready-made email templates. Add coupon codes, automatically pick & insert products, and automatically resend campaigns to non-openers – all without any tedious manual work! Drive sales on autopilot with ecommerce-focused automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails, and more. Get pre-built, revenue-generating automations running in minutes, or easily build your custom workflows using our no-code, drag-and-drop Automations Editor. Improve your targeting with smart segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers, or those that need to be re-engaged and personalize your messaging. Combine email with SMS and more channels Add SMS push notifications, and product reviews right next to your emails using Omnisend’s all-in-one platform to provide a consistent, omnichannel customer experience. Save time and costs – there’s no need to pay for separate email, SMS, product reviews, and push apps anymore! Grow your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. Collect & highlight customer feedback with Product Reviews With Omnisend, your customers' reviews can live right where they can do the most good – alongside your own words in emails, texts, and popups, adding a perspective that only your customers can provide. Award-winning 24/7 support We give you stellar support and helpful advice anytime you need it, and we answer in under 4 minutes on average. We’re available 24/7/365. Start using Omnisend for free today. Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/

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Omnisend Reviews

Review Filters
Profile Name
Star Rating
893
255
13
11
9
JB
Jae B.
05/07/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Setup and User-Friendly Tools

The ease to setup and the tools are easy
Verified User in Wholesale
AW
Verified User in Wholesale
05/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great customer service and excellent turnaround time by the team

We've been using Omnisend for the past 2 years and it's one of the best choices we've made company-wise. The customer service side of things is by far their best asset (followed by the extremely user-friendly platform they have created). I can't name everyone who's helped us over the years, but from Agustin to Beran, Saanya, Baarath and many others that I couldn't name, their team is top-notch.
Mingo B.
MB
Mingo B.
Creative Director at Arrington Outdoor Advertising
05/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Email & SMS Marketing with Unmatched Support

I use Omnisend for email and SMS marketing. It's an easy system to use when sending emails, and I've found it to be the easiest for setup and sending compared to other products. I send about 3-4 product emails and 3-4 SMS sends a week, and it couldn't be any easier. Being able to create segments for sending is also a really great feature. We offer online products globally, so creating segments for domestic and international groups saves me so much time and effort. The initial setup was very easy, especially with the Omnisend team helping to migrate our contact info and flows, which was a game changer!

About

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HQ Location:
Vilnius, Lithuania

Social

@omnisend

What is Omnisend?

Omnisend is an all-in-one marketing automation platform designed specifically for eCommerce businesses. It offers a range of tools for email marketing, SMS marketing, and customer segmentation, enabling businesses to create targeted campaigns that drive engagement and sales. With features like automation workflows, detailed analytics, and integrations with various eCommerce platforms, Omnisend helps businesses streamline their marketing efforts and enhance customer communication. For more information, visit their website at https://www.omnisend.com/.

Details

Year Founded
2014