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Omnisend

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1,263 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2014
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Omnisend

1,263 reviews

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. Join more than 115,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Send newsletters and targeted email campaigns Create beautiful, shoppable emails in minutes using our drag-and-drop email builder and 350+ ready-made email templates. Add coupon codes, automatically pick & insert products, and automatically resend campaigns to non-openers – all without any tedious manual work! Drive sales on autopilot with ecommerce-focused automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails, and more. Get pre-built, revenue-generating automations running in minutes, or easily build your custom workflows using our no-code, drag-and-drop Automations Editor. Improve your targeting with smart segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers, or those that need to be re-engaged and personalize your messaging. Combine email with SMS and more channels Add SMS push notifications, and product reviews right next to your emails using Omnisend’s all-in-one platform to provide a consistent, omnichannel customer experience. Save time and costs – there’s no need to pay for separate email, SMS, product reviews, and push apps anymore! Grow your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. Collect & highlight customer feedback with Product Reviews With Omnisend, your customers' reviews can live right where they can do the most good – alongside your own words in emails, texts, and popups, adding a perspective that only your customers can provide. Award-winning 24/7 support We give you stellar support and helpful advice anytime you need it, and we answer in under 4 minutes on average. We’re available 24/7/365. Start using Omnisend for free today. Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/

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Star Rating

964
265
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9

Omnisend Reviews

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Profile Name
Star Rating
964
265
14
11
9
Lauren  S.
LS
Lauren S.
Owner and Property Manager Focused on Tenant Satisfaction and Building Performance
08/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Use Omnisend with Strong Automation, but Reporting Needs More Depth

I have been using Omnisend for about a year and it has been a reliable partner for our marketing efforts. The platform is easy to use and the learning curve is minimal. The implementation was smooth and we did not need technical help to get started. The email builder is one of the best I have used and the templates save us a lot of time. The automation workflows are also very effective. We are using the welcome series and abandoned cart sequences and they are driving consistent results. The support team is responsive and helpful.
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
08/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Email Marketing with Intuitive Automation

I use Omnisend for email marketing automation, and I like how easy it is to set up and manage marketing automation due to its intuitive interface. The email automation, audience segmentation, personalization, and campaign analytics features make managing customer engagement easy without much manual work. I appreciate having everything integrated into one platform, which streamlines the entire marketing process and makes the workflow efficient. Omnisend also helps ensure customers receive timely messages and allows sending more relevant and personalized content to different customer groups. Connecting necessary integrations and importing customer data was straightforward, and initial setup was fairly easy.
Deborah M.
DM
Deborah M.
Chief Maintenance Officer — The Arbor Company
08/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable Omnisend with Easy Setup, Intuitive Email Builder, and Strong Automations

I appreciate how reliable Omnisend has been since we started using it. The platform rarely has issues and the performance is consistent. The implementation was easy and we did not run into any problems getting our data synced. The interface is clean and straightforward and I can find what I need without clicking through endless menus. The email builder is intuitive and the templates are a great starting point. The automation workflows are also very useful and we have seen good results from the abandoned cart sequence.

About

Contact

HQ Location:
Vilnius, Lithuania

Social

@omnisend

What is Omnisend?

Omnisend is an all-in-one marketing automation platform designed specifically for eCommerce businesses. It offers a range of tools for email marketing, SMS marketing, and customer segmentation, enabling businesses to create targeted campaigns that drive engagement and sales. With features like automation workflows, detailed analytics, and integrations with various eCommerce platforms, Omnisend helps businesses streamline their marketing efforts and enhance customer communication. For more information, visit their website at https://www.omnisend.com/.

Details

Year Founded
2014