I love that Close is simple and has powerful AI features. It helped us with organizing our sales process and provides awesome dialer tools and AI notes to keep us organized. It also has a lot of cool features that other CRMs don't have. I love everything about Close. The initial setup was easy.

I use Close mainly to manage my sales flow for my small business and I love how easy it is to navigate. It's laid out in a way that's not overbearing or overwhelming, with a simple flow that lets me be successfully consistent in my follow-up. For instance, when working through my leads, I can click into the first lead, do what I need to do, and then press next to work on the very next one very easily. It flawlessly provides an easy spot to keep track of who I'm talking to, when I need to follow up, and what's the value of my pipeline for the month, which is great for forecasting. It's also a really easy way to save things like email templates for prospecting and onboarding new customers. I preferred the simpler UI of Close over others. I'd rate it 10/10 for any business with a small sales team that needs an easy and effective tool to track sales.

I really like the AI features in Close because they generate great replies. Also, the initial setup was super easy.