Close

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2,159 reviews
  • 1 profiles
  • 19 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
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Star Rating
1840
281
26
5
7
Tyler M.
TM
Tyler M.
Co-founder & CTOSmall-Business (50 or fewer emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Unified Sales Workflows, but Plan Limits and Onboarding Frustrate

I like that Close puts everything in one place. Every call, email, and note is logged on the lead automatically, so anyone on my team can pick up where someone else left off. The task list and smart views show my reps who to contact each day. I also value the built-in calling and email, and the API: trial sign-ups flow into Close automatically, and we pull Close data daily for analytics. Bulk email is useful, though it needs a bit more work.
Verified User
AN
Small-Business (50 or fewer emp.)
5/5

Close offers a streamlined process for uploading leads and making calls directly from the platform, which enhances workflow efficiency. The support provided by Chloe is particularly valuable, assisting with scripts and initial cold calling efforts.

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Verified User
AN
Founder
Small-Business (50 or fewer emp.)
5/5

Close offers a user-friendly dialer that simplifies pipeline management and allows for easy analysis of business metrics. The ability to use multiple phone numbers for different call volumes enhances its functionality.

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About

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HQ Location:
111 Congress Avenue, Suite 500 Austin, Texas 78701 United States

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What is Close?

Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin.

Details

Year Founded
2013
Website
close.com