I like how easy it is to contact all customers in our CRM system via one platform using Salesmsg. The alerts are distinct for received messages, which is great because it's not obnoxious while staying open all day on my laptop. Salesmsg allows for all-day contact without being intrusive, keeping it in the background while I do other work. The initial setup was also very easy and fast.
The Salesforce integration and the ability to add Salesmsg SMS webhooks to Salesforce flows have been really helpful. It lets us keep both email and SMS together within a single Salesforce flow, which makes the process much more streamlined.
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