I like how easy Salesmsg is to use and navigate. The interface is easy to read, and the organized chats make it easier for our agents to use without confusion. I like that partners can respond and, if they need a quick call back, I can call them from the same interface. I can reach more partners quickly and keep them informed right away. The response templates make things quicker and more efficient. I also like adding notes to contacts so anyone handling them has useful information and can avoid repeating things, and setting up an automatic voicemail when partners don’t answer. I like Salesmsg better for organizing calls and texting; with my previous system, I couldn’t text. Setup was very easy, and the platform feels self-explanatory.