--- title: JustCall Reviews meta\_title: 'JustCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2393 reviews by the users' company size, role or industry to find out how JustCall works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2393 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ### JustCall Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication. [(286 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1851068&qs=pros-and-cons#reviews) Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization. [(207 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1855575&qs=pros-and-cons#reviews) Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly. [(193 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1857227&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution. [(161 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858129&qs=pros-and-cons#reviews) Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface. [(154 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858993&qs=pros-and-cons#reviews) Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively. [(154 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1862493&qs=pros-and-cons#reviews) Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling. [(99 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1853392&qs=pros-and-cons#reviews) Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet. [(78 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858432&qs=pros-and-cons#reviews) Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall. [(77 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1854580&qs=pros-and-cons#reviews) Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections. [(66 mentions)](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1852067&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of JustCall ##### 1. Ease of Use Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication. [ See 286 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1851068&qs=pros-and-cons#reviews) See Related User Reviews ![Nikolai U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolai U.") NU Nikolai U. Small-Business (50 or fewer emp.) 2.5/5 "Enforced upgrades" What do you like about JustCall? I started with the most basic subscription and clearly stated that I did not want anything more than that. Few months later, they upgraded my plan to ![Brittney L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney L.") BL Brittney L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Connectivity and Seamless Setup" What do you like about JustCall? I use JustCall primarily for texting, and it works well for us. I find it easy to keep track of conversations and assign them to the correct coworker. ##### 2. Features Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization. [ See 207 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1855575&qs=pros-and-cons#reviews) See Related User Reviews ![Nikolai U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolai U.") NU Nikolai U. Small-Business (50 or fewer emp.) 2.5/5 "Enforced upgrades" What do you like about JustCall? I started with the most basic subscription and clearly stated that I did not want anything more than that. Few months later, they upgraded my plan to ![Brittney L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney L.") BL Brittney L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Connectivity and Seamless Setup" What do you like about JustCall? I use JustCall primarily for texting, and it works well for us. I find it easy to keep track of conversations and assign them to the correct coworker. ##### 3. Helpful Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly. [ See 193 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1857227&qs=pros-and-cons#reviews) See Related User Reviews ![Nikolai U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolai U.") NU Nikolai U. Small-Business (50 or fewer emp.) 2.5/5 "Enforced upgrades" What do you like about JustCall? I started with the most basic subscription and clearly stated that I did not want anything more than that. Few months later, they upgraded my plan to ![Brittney L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney L.") BL Brittney L. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Connectivity and Seamless Setup" What do you like about JustCall? I use JustCall primarily for texting, and it works well for us. I find it easy to keep track of conversations and assign them to the correct coworker. ##### 4. Customer Support Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution. [ See 161 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858129&qs=pros-and-cons#reviews) See Related User Reviews ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Small-Business (50 or fewer emp.) 4.5/5 "JustCall Keeps Calls, Notes, and Contacts Organized in One Easy Place" What do you like about JustCall? For me, keeping calls and follow-ups in one place makes daily work less messy. I looked into JustCall with this in mind. Along with managing clinic w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "JustCall: My Best Friend at Work" What do you like about JustCall? JustCall is my best friend at work. I will not be able to fulfill my duties as My Amazon Guy's Customer Advocate without JustCall. Being one of the fr ##### 5. Call Management Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface. [ See 154 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858993&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Enhances Team Collaboration with Quick Communication" What do you like about JustCall? I really like that multiple users can access JustCall with their own login. It's great that multiple teammates can message the same person, continue c ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Small-Business (50 or fewer emp.) 4.5/5 "JustCall Keeps Calls, Notes, and Contacts Organized in One Easy Place" What do you like about JustCall? For me, keeping calls and follow-ups in one place makes daily work less messy. I looked into JustCall with this in mind. Along with managing clinic w ### 5 Cons or Disadvantages of JustCall ##### 1. Call Issues Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively. [ See 154 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1862493&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Enhances Team Collaboration with Quick Communication" What do you dislike about JustCall? I would have originally said the lack of a notes feature, but it looks like JustCall just added that in, so it's an improvement already. I also think ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Small-Business (50 or fewer emp.) 4.5/5 "JustCall Keeps Calls, Notes, and Contacts Organized in One Easy Place" What do you dislike about JustCall? One small thing I noticed is that when there are many call logs in a day, it takes a little time to go through them and find a specific conversation. ##### 2. Call Functionality Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling. [ See 99 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1853392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Convenient Communication, But Needs Reliability" What do you dislike about JustCall? Sometimes outgoing calls won’t ring, some calls won’t connect to Bluetooth, there's some bad connections, some calls refuse to call out even though I’ ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "JustCall Streamlines Calls, Texts, and CRM in One Intuitive Platform" What do you dislike about JustCall? What I don’t like about JustCall is that the call quality can be inconsistent at times, especially when network conditions aren’t great, and that can ##### 3. Connection Issues Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet. [ See 78 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1858432&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Convenient Communication, But Needs Reliability" What do you dislike about JustCall? Sometimes outgoing calls won’t ring, some calls won’t connect to Bluetooth, there's some bad connections, some calls refuse to call out even though I’ ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "JustCall Streamlines Calls, Texts, and CRM in One Intuitive Platform" What do you dislike about JustCall? What I don’t like about JustCall is that the call quality can be inconsistent at times, especially when network conditions aren’t great, and that can ##### 4. Missing Features Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall. [ See 77 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1854580&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Enhances Team Collaboration with Quick Communication" What do you dislike about JustCall? I would have originally said the lack of a notes feature, but it looks like JustCall just added that in, so it's an improvement already. I also think ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Feature-Rich, Easy-to-Use Dialer with Seamless CRM Integration" What do you dislike about JustCall? What I dislike about JustCall is that some features can feel limiting when it comes to deeper call analytics and customization. The AI scoring is help ##### 5. Poor Call Quality Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections. [ See 66 mentions ](https://www.g2.com/products/saas-labs-justcall/reviews?filters%5Bsentiment_snippet%5D=1852067&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Convenient Communication, But Needs Reliability" What do you dislike about JustCall? Sometimes outgoing calls won’t ring, some calls won’t connect to Bluetooth, there's some bad connections, some calls refuse to call out even though I’ ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Mid-Market (51-1000 emp.) 5.0/5 "JustCall Streamlines Calls, Texts, and CRM in One Intuitive Platform" What do you dislike about JustCall? What I don’t like about JustCall is that the call quality can be inconsistent at times, especially when network conditions aren’t great, and that can ![Richard L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard L.") RL Richard L. Founder, Producer Small-Business (50 or fewer emp.) 6/12/2026 "Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights" 5/5 What do you like best about JustCall? JustCall is easy to use. It is a clean and intuitive experience that makes calling, texting, and managing conversations straightforward. The HubSpot integration works well and helps keep activities automatically logged, saving time on admin work. Performance has been reliable, with good call quality and minimal issues. The onboarding process was smooth, and support has been responsive whenever I've needed assistance. I also like the AI-powered features, such as call summaries and insights, which help me stay organized and focus more on conversations with prospects. Overall, it's a practical platform that fits well into my daily workflow. Review collected by and hosted on G2.com. What do you dislike about JustCall? I've only been using JustCall for a little over a month, so I haven't encountered any major issues so far. The platform has performed well, the features have worked as expected, and the overall experience has been positive. If I had to point to an area for improvement, it would simply be continuing to expand AI capabilities and reporting features as the product evolves. At this stage, though, I don't have any significant complaints or drawbacks to highlight based on my experience. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall helps me streamline my outbound prospecting by making cold calling more efficient and organized. The integration with HubSpot automatically logs calls, dispositions, texts, and activities, reducing manual data entry and ensuring my records stay up to date. It also makes it easier to capture conversation notes and follow-up actions, which helps me stay organized and maintain continuity with prospects. As a result, I spend less time on administrative tasks and more time focused on having productive sales conversations and building pipeline. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Nikolai U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolai U.") NU Nikolai U. Head of Sales & Marketing Small-Business (50 or fewer emp.) 2/4/2025 "Enforced upgrades" 2.5/5 What do you like best about JustCall? I started with the most basic subscription and clearly stated that I did not want anything more than that. Few months later, they upgraded my plan to a higher tier subscription simply because they "discontinued" my basic plan. No consent on my end. I started paying twice simply because they got greedy. Moved to another service and had 0 regrets since then. Review collected by and hosted on G2.com. What do you dislike about JustCall? Don't be greedy. Small business who don't need your higher tier plans also deserve access to the tool. In fact, they need support more than the larger companies who don't care about an extra $50 per month. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I got two virtual business numbers that both send calls and messages to my cellphone. With JustCall, I was able to port those numbers easily from another provider and take advantage of other awesome features the platform provides. What is more, I am saving almost 50% compared to what I used to pay to the previous provider. Review collected by and hosted on G2.com. Show More 5/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KD Kate d. Small-Business (50 or fewer emp.) 8/7/2026 "Seamless Integration and Stellar Support" 5/5 What do you like best about JustCall? I like their customer support, which has always been helpful. Whether it's sending documentation or going through my account to solve issues, they test things for me, which is great. I also appreciate JustCall's UI and its flexibility in integrating with various software. The API feature and integration allow my CRM management to be really easy. Their customer support is also really good. The initial setup of JustCall was pretty easy with assistance from customer support, and the tutorial is very easy to understand as well. Review collected by and hosted on G2.com. What do you dislike about JustCall? Maybe if they could be better integrated with Ontraport to be very specific. If they could just have native messaging in Ontraport instead of going through a dialer or a webhook. I want it to be inside Ontraport's inbox. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I find that JustCall bridges gaps between systems and provides reliable customer support, effectively solving my syncing and ringing issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Paul W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul W.") PW Paul W. Owner Small-Business (50 or fewer emp.) 7/21/2026 "Integration with HubSpot Enhances Call Management" 4/5 What do you like best about JustCall? I think the best thing about JustCall is its integration with HubSpot, allowing me to make calls directly within the HubSpot platform and have them automatically recorded in the HubSpot CRM contact records. I also like that I can use the app on my phone to make calls, so I don't need a second phone just for work. Using the app is by far the best way to receive incoming calls because I don't have to be sitting at my desk, making it really convenient. Review collected by and hosted on G2.com. What do you dislike about JustCall? The SMS process is a little bit clunky. If I'm starting an SMS and it doesn't keep a draft of who I was texting, it's quite frustrating. If I click out of the part of the app that's integrated with HubSpot, and I get distracted and move to a different webpage, sometimes the draft SMS is lost, and I have to start again. That can be quite annoying. Also, it would be great if JustCall and HubSpot spoke to each other so that any contacts in HubSpot are automatically contacts in JustCall. This way, I could type a name into JustCall, and it would look up that contact in HubSpot and automatically fill in the person's phone number, which would be very useful. Additionally, during setup, we faced an issue with incoming calls being routed directly to voicemail because the administrator didn't assign the phone number correctly, and it was unclear that it needed assigning to the user as the owner. This led to some lost productivity. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall integrates seamlessly with HubSpot, allowing calls to be made and automatically logged. It transcribes calls, saving note-taking time. Using the mobile app, I can receive calls away from my desk, enhancing flexibility and ensuring I don't miss important communications. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Soumyajit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumyajit B.") SB Soumyajit B. Jr. Product Analyst Mid-Market (51-1000 emp.) 4/27/2026 "Efficient Communication Hub for Global Outreach and CRM Syncing" 4.5/5 What do you like best about JustCall? The best part about JustCall is its seamless integration with CRMs like HubSpot and Salesforce. It automatically logs every call and text, which saves our team a lot of manual data entry. The interface is very intuitive, and setting up international local numbers for our global outreach was incredibly fast and easy Review collected by and hosted on G2.com. What do you dislike about JustCall? Sometimes the mobile application experiences a slight delay in syncing notifications compared to the desktop version, which can be a bit distracting during busy hours. Additionally, I would like to see more advanced filtering options in the analytics dashboard to help us break down team performance metrics even further. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall has solved our problem of fragmented communication by consolidating our phone and SMS systems into one platform. This has significantly improved our lead response time and overall team productivity. Being based in India and dealing with international clients, the ability to maintain a local presence through their global numbers has increased our call pickup rates and built better trust with our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sophia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophia S.") SS Sophia S. Administrative Assistant Small-Business (50 or fewer emp.) 7/22/2026 ""Unlimited" Doesn't Mean Unlimited (And Sales Won't Tell You That)" 0/5 What do you like best about JustCall? The software itself generally worked as expected, and the interface was easy enough to navigate. The available features were sufficient for our team's needs once we got everything set up. Review collected by and hosted on G2.com. What do you dislike about JustCall? The sales process was misleading. I specifically asked about all potential fees and was told our calls would be unlimited except for international calling. The sales rep failed to disclose that toll-free inbound calls, external call forwarding, and other common business scenarios would incur additional credit charges, despite knowing our exact setup before we signed. There was a big lack of transparency. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? We wanted a support line that would automatically create Richpanel support tickets, which it does. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brittney L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney L.") BL Brittney L. Small-Business (50 or fewer emp.) 3/8/2024 "Effortless Connectivity and Seamless Setup" 5/5 What do you like best about JustCall? I use JustCall primarily for texting, and it works well for us. I find it easy to keep track of conversations and assign them to the correct coworker. The platform helps me stay connected to clients easily on a platform that our whole company can use on a computer instead of our phones. I'm happy with how it integrates with Pipedrive, and the initial setup was pretty easy. I'm pretty happy with it overall. Review collected by and hosted on G2.com. What do you dislike about JustCall? There used to be a glitch when the "&" symbol was used across our integration with pipedrive, not sure if its still happening. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall keeps me connected to clients easily on a platform our whole company uses on a computer. It works well for texting, making it easy to track conversations and assign them to the right coworker. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-9402516/official_response/edit) Thank you for sharing your experience with JustCall! It's great to hear that find it fast and easy to use. Your feedback about the persistent red bar and the integration bug with the "&" symbol is noted. We understand how these issues can be disruptive to your workflow, and we'll look into addressing them for a smoother experience. We appreciate your insights, as they help us enhance our service to better meet your needs. Cheers! 5/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rehan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rehan A.") RA Rehan A. Artificial Intelligence Engineer Information Technology and Services Small-Business (50 or fewer emp.) 6/9/2026 "JustCall Simplifies Calling, SMS, and Tracking in One Easy Platform" 4/5 What do you like best about JustCall? I use JustCall for business communication and outreach activities. What I like most is that it brings calling, SMS, and call tracking into a single platform. The interface is easy to use, and features like call recording and contact management help keep communication organized. Review collected by and hosted on G2.com. What do you dislike about JustCall? Occasionally, call quality can depend on internet connectivity, and some advanced features are available only in higher-tier plans. Apart from that, the platform is straightforward and reliable. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall helps manage business calls and customer communication from one platform instead of using separate tools. This benefits me by improving communication efficiency, keeping call records organized, and making outreach activities easier to manage. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 7/26/2026 "Intuitive Cloud Phone System with Reliable Calling and Seamless CRM Integrations" 4/5 What do you like best about JustCall? It offers an intuitive cloud phone system with reliable calling, SMS, AI-powered call insights, and seamless CRM integrations. It makes it easy to manage customer conversations across teams, helping improve productivity and response times. Review collected by and hosted on G2.com. What do you dislike about JustCall? Call quality can vary depending on network conditions, and some advanced analytics and AI features are only available on higher-tier plans. More customization options for reporting would also be helpful. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? It centralizes business calls, SMS, and customer interactions in a single platform, eliminating the need to juggle multiple communication tools. This improves team collaboration, shortens response times, enhances customer support, and provides better visibility into sales and support performance. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Richard E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard E.") RE Richard E. Group Managing Director Small-Business (50 or fewer emp.) 4/8/2026 "JustCall: Easy Setup and Smooth Salesforce CRM Integration, Poor Service Once on a Paid Plan" 0/5 What do you like best about JustCall? Among all of the telephone solutions JustCall is easy to set up and to configure with our CRM (salesforce) Review collected by and hosted on G2.com. What do you dislike about JustCall? Our service was suspended after a few days, with a request for additional information under KYC. It would have been better to ask for this information up front when the service is provisioned. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? Unfortunately, JustCall is not solving any problems, it has caused problems. After a few days of service, they suspended our account. We provided all of the necessary KYC information that was requested. JustCall was too focussed on the domain names that we own and their relationship to the legal entity, rather than resolving the issues on our account. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12601964/official_response/edit) Thanks for sharing this, Richard. It is good to hear the Salesforce setup was easy for you, but we are sorry for the frustration the account suspension has caused. We understand how disruptive it is to have service paused for KYC checks shortly after starting. Your point about requesting this information earlier in the process is a fair one, and we have shared that feedback with our compliance team. We want to help get this resolved for you. Please reach out to us at support@justcall.io so we can look into the status of your account directly. 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