2026 Best Software Awards are here!See the list
Product Avatar Image

Braze

Show rating breakdown
1,502 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
#1 in 8 categories
Grid® leader
Serving customers since
2011

Profile Name

Star Rating

1016
445
31
4
7

Braze Reviews

Review Filters
Profile Name
Star Rating
1016
445
31
4
7
Maicon V.
MV
Maicon V.
03/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Updates and automation that make daily life easier, with quick and helpful support

The updates have made my day-to-day easier. The support is quick and helpful, and there are many new tools that assist with automation. Additionally, the integration with various partners helps a lot.
Maiara N.
MN
Maiara N.
Supervisora de Martech | CRM | Growth | Performance | Data Analysis
03/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

81 / 5.000 Autonomy for marketing to create campaigns and automations with intelligent features.

I appreciate the autonomy the marketing team has to create campaigns and automations with intelligent features, requiring less technical intervention.
PM
Paola M.
03/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Messaging But Complex Setup

I use Braze to send mass messaging campaigns through various channels like WhatsApp, email, push notifications, SMS, RCS, in-app messages, and banners. I also generate reports and automate messaging journeys throughout the customer lifecycle with it. I like how easy it is to create templates using drag-and-drop. Braze introduced much more practical styling, automation, and reporting tools than our previous internal CRM.

About

Contact

HQ Location:
New York

Social

@Braze

What is Braze?

Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.

Details

Year Founded
2011
Ownership
NASDAQ: BRZE