Braze
1,834 reviews
- 2 profiles
- 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011
All Products & Services
Braze
Create powerful customer engagement with ease, at any scale
Braze AI Decisioning Studio™
With BrazeAI Decisioning Studio, marketers can innovate with confidence as autonomous agents continuously learn from every customer interaction. By combining the computational and analytical power of AI with reliable, at-scale automation of the Braze platform, AI Decisioning Studio delivers a level of personalization and orchestration that simply cannot be achieved through traditional methods. The BrazeAI Decisioning Studio™ represents the integration of OfferFit’s AI Decisioning Engine into the Braze platform, following its acquisition earlier this year.
Braze Reviews
YH
Yathish H.
Selenium | Java | SQL | Salesforce Marketing Cloud |Manual TestingMostly effective cross-channel coordination with usually timely personalization
It mostly helps our team coordinate customer engagement across channels, and the real-time personalization usually feels timely and relevant. I’ve also seen some improvement from the AI-powered decisioning and optimization.
BF
Benny F.
Seamless Multichannel Engagement with Limitations
I like the seamless synchronization between email and push notifications within Canvas flow in Braze, especially when combined with the Grey's eye offering—it's easily the best part of the platform.
UE
Verified User in Education Management
Strong email personalization and sending, but limited use and trust in AI
I like Braze for building and personalizing emails and sending outbound emails, and the dynamic content capabilities have worked well for me. Support has also been solid.
About
What is Braze?
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.