
I appreciate that this CRM allows us to fully tailor the experience for each user. It starts as a blank slate, giving us the flexibility to implement the changes we need. The customizable user interface also helps make the time spent using it more enjoyable. Also they have world class customer support. Review collected by and hosted on G2.com.
The SaaS level comes with a high price tag. While it does allow for complete customization of the selling features, the cost can be quite steep, especially if you are just starting out as a CRM agency. Additionally, although setting the price is straightforward, managing those settings can be challenging. Review collected by and hosted on G2.com.
Thank you for the thoughtful review!
We’re glad to hear that the flexibility, customization, and automation capabilities are delivering real value for your team — especially compared to other platforms. It’s also great to know our support team has made a positive impact on your experience.
We understand that pricing at the SaaS level can feel significant, particularly for newer agencies. We’re continuously working to enhance value and simplify management so scaling feels more seamless.
We appreciate you being part of the HighLevel community!
— The HighLevel Team


