Omnisend Pricing Overview

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Omnisend Pricing Reviews

(2)
Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"The best email software for ecommerce"
What do you like best about Omnisend?

Omnisend offers incredible value for the price, their plans are very generous for what you pay. The email design editor is powerful AND flexible, making it easy to create beautiful and conversion driven campaigns. Their customer support is outstanding, even through the chatbot, honestly I can’t remember the last time I needed to talk to a human. Plus, it’s super easy to create great-looking and high-performing popups, both functionally and visually. Review collected by and hosted on G2.com.

What do you dislike about Omnisend?

I’d love to see more native integrations with CRMs, support for RSS campaigns, and the ability to automate tasks like unsubscribing inactive contacts automatically. It would also be helpful to be able to duplicate automations between different stores, even if they’re not on the same platform. Review collected by and hosted on G2.com.

Response from Omnisend Support of Omnisend

Thanks for the awesome review! 😊 We’re thrilled that Omnisend is hitting the mark for lead generation and email marketing. We’re also taking notes on your wishlist of features—rest assured, we’re always working on making things even better. In the meantime, We’ll keep it simple and intuitive while you keep crushing those reports!

Cheryl S.
CS
Resident Faculty
Consumer Services
Small-Business (50 or fewer emp.)
"Effective Email Marketing with Room for Improvement"
What do you like best about Omnisend?

I like the way that Omnisend integrates with Shopify. I also like that I can import my own templates. Review collected by and hosted on G2.com.

What do you dislike about Omnisend?

The customer service is atrocious. Every time I need to ask for help, the agent takes 3 to 5 minutes in between replies, often forgets what we're talking about, and usually doesn't solve the issue. The last time I needed help, it was 45 minutes in between replies. This is completely unacceptable.

The integration with Google Drive needs attention. Also, there should be an integration with Canvas for better image handling. I want to have modules that automatically update that are not part of the universal templates.

Additionally, I'd like to integrate Omnisend with Claude to create more options and emails faster. The onboarding was not easy; the team didn't move all our flows properly, and I had to rebuild certain flows like the abandoned browse and cart because the dynamic content wasnt available the way they set it up and couldn't be actively dropped in. Review collected by and hosted on G2.com.

Response from Matija Lesko of Omnisend

Really appreciate you taking the time to share what's working and where we fell short. It's great to hear the Shopify integration and template flexibility are helping you build those personalized flows that drive real connections with your audience, and that the switch from MailerLite is delivering better results. That said, we hear you on the onboarding experience and the challenges with flow migration. That's not the smooth start we want for anyone. We'd love to hear more about the Google Drive integration challenges you're facing and help optimize everything so your flows work exactly the way you envisioned. Please reach out via in-app chat or email us at support@omnisend.com so we can dig into the specifics and make sure your flows and dynamic content are working seamlessly going forward.

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