Best Consumer Video Feedback Software

How Many Consumer Video Feedback Software Products Does G2 Track?

Total Products under this Category: 69

Category Stats (Sep 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Decode (+0.22%) - Among all products in this category, Decode recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Consumer Video Feedback Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 3,600+ Authentic Reviews
  • 69+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Consumer Video Feedback Software

G2 Grid® for Consumer Video Feedback Software plotting products by satisfaction and market presence

Highlighted products: UserTesting, Discuss, Dscout, Askable, Respondent, Userback, VideoAsk (by Typeform), and HeyMarvin.

Underlying data: [Grid® JSON](https://www.g2.com/categories/consumer-video-feedback/grids.json?focus%5B%5D=usertesting&focus%5B%5D=discuss&focus%5B%5D=dscout&focus%5B%5D=askable&focus%5B%5D=respondent&focus%5B%5D=userback&focus%5B%5D=videoask-by-typeform&focus%5B%5D=heymarvin)

UserTesting

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Average Rating: 4.4/5.0

Total Reviews: 735

How Do G2 Users Rate UserTesting?

  • Ease of Use: 8.4/10 (Category avg: 8.9/10)
  • Invitation: 8.0/10 (Category avg: 8.5/10)
  • Survey Link: 8.4/10 (Category avg: 8.7/10)
  • Media Library: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind UserTesting?

  • Seller: UserTesting
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @usertesting
    42,832 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,876 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 37% Medium

What Do G2 Reviewers Say About UserTesting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of UserTesting, enabling quick setup and feedback for effective digital experiences.
  • Users value the valuable insights UserTesting provides, enhancing understanding of consumer sentiment effectively and efficiently.
  • Users value the time-saving feedback from UserTesting, allowing for swift, informed decisions without guesswork.
  • Users praise the helpful and quick customer support of UserTesting, enhancing their overall experience and effectiveness.
  • Users value the insightful feedback tools of UserTesting, enhancing understanding of consumer sentiment effectively and efficiently.
Cons
  • Users face testing difficulties due to technical issues and limited quality of participants in unmoderated studies.
  • Users express frustration over missing features in UserTesting, highlight difficulties with notes and survey formatting.
  • Users report survey issues, including limited lanes, low participant quality, and lengthy wait times for results.
  • Users find UserTesting to be expensive, especially considering the quality of the participant pool and support services.
  • Users find the limited functionality of UserTesting, particularly in analysis and feature reliability, frustrating at times.

What Are Recent G2 Reviews of UserTesting?

What Are G2 Users Discussing About UserTesting?

Discuss

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both worlds : Blend human-led and AI-led market insights in one platform For teams who want the best of both worlds, easily move from an AI-led approach for quick-turn insights to a human-led approach for deeper, more nuanced understanding, or a blend of both—all within a single platform. Our all-in-one market insights platform, complete with advanced AI Agents and coupled with key services, enables organizations to collect, analyze, and share in-depth feedback from audiences around the globe. Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss delivers in-depth insights in real time and brings human connection back to the heart of every decision. As a pioneering leader in the qualitative market research space, our platform is the choice of global brands and agencies, including 3M, Jägermeister, Mastercard, HelloFresh, Imperial Brands, Ipsos, and Buzzback,, enabling them to make more informed decisions faster than ever before. Our unique capabilities drive value across a variety of product development, marketing and advertising, and customer closeness programs, creating a new, better way for any team to hear the real voices, see the real emotions, and create real connections with their audiences around the globe. - Do in-depth research: Via our human-led, self-paced, uploaded, or AI-led research capabilities. - Analyze findings: Surface themes, quotes, sentiment charts, and create highlight reels. - AI Agents across the research lifecyle: From finding the right audiences to conducting interviews to delivering insights. - Unlimited insight model for more insights, your way: Get unlimited access to have in-depth conversations alongside comprehensive tools and services that help you ask the right questions and get the right answers, every time. At Discuss, we believe trust is your compass on the path to growth and great decisions. We help organizations shatter assumptions—so they can build deeper understanding and loyalty. Because when you truly listen, you don’t just build better products, campaigns, and solutions, you build stronger relationships that lead to lasting impact and growth. See what true human understanding can do for your business at www.discuss.io.

Average Rating: 4.7/5.0

Total Reviews: 262

How Do G2 Users Rate Discuss?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 9.0/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Discuss?

  • Seller: Discuss.io
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Seattle, Washington
  • Twitter: @discuss_io
    3,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    304 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Owner
  • Top Industries: Market Research, Consumer Goods
  • Company Size: 44% Small, 27% Large

What Do G2 Reviewers Say About Discuss?

AI-generated summary from verified user reviews

Pros
  • Users highlight the intuitive interface of Discuss, making navigation and session participation seamless and efficient.
  • Users praise Discuss for its excellent real-time customer support, ensuring smooth sessions and reliable participant connections.
  • Users value the backroom feature for unobtrusive client participation and excellent support, enhancing interview professionalism and efficiency.
  • Users laud Discuss for its user-friendly interface, making it accessible even for non-experts in research.
  • Users praise the easy setup of Discuss, making the transition smooth and hassle-free for enhanced productivity.
Cons
  • Users report occasional technical issues with Discuss, including lag and connectivity problems that disrupt sessions.
  • Users find the navigation difficulty in Discuss's user interface overwhelming and cluttered, impacting the interview experience.
  • Users find the user interface confusing and difficult to navigate, causing challenges during interviews and project setup.
  • Users experience confusion in participant management, struggling with role identification and access limitations impacting usability.
  • Users experience poor usability due to a convoluted setup and a confusing interface during interviews.

What Are Recent G2 Reviews of Discuss?

What Are G2 Users Discussing About Discuss?

Dscout

Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently. Dscout helps brand and product teams conduct multi-method research like: -usability testing -concept testing -interviews -field studies -diary studies -surveys -intercepts -card sorting -and more Dscout is well-known for -High-quality participants with ID and video verification, plus access to 3 million participants via Partner Panels -A built-in Private Panel management tool (CRM) -Seamlessly supporting multiple research methods in one study, including multi-activity (Diary) studies -An extremely high level of service and support for all pricing tiers, with custom project support available via the special services team -Useful AI Agents for planning, moderating, and analyzing research -Enterprise-grade privacy and security Dscout is mainly used by User Experience Researchers (UXRs), Product Designers, Product Managers, Market Researchers, Website Teams, E-commerce specialists, Consumer Insights, and Customer Experience Teams at Enterprise and Mid-market orgs. Some common use cases are: -competitive and market research -continuous discovery and iteration -discovery research -GenAI testing -personas and segmentation -prototyping and product design -testing and validation AI features are woven throughout the Dscout platform to users work faster, follow best practices, and uncover hidden patterns and insights. Users can choose which AI features they wish to use. All AI content is labelled, editable, and references sources when possible.

Average Rating: 4.5/5.0

Total Reviews: 188

How Do G2 Users Rate Dscout?

  • Ease of Use: 8.5/10 (Category avg: 8.9/10)
  • Invitation: 7.8/10 (Category avg: 8.5/10)
  • Survey Link: 8.5/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Dscout?

  • Seller: Dscout
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    298 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 57% Large, 22% Medium

What Do G2 Reviewers Say About Dscout?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Dscout, enabling quick study setups and fast response collection.
  • Users value the helpful customer support of Dscout, consistently providing timely assistance and addressing all inquiries.
  • Users value the intuitive usability and robust participant recruiting features of dscout, enhancing their research experience.
  • Users laud dscout for its excellent support and rapid, quality responses that enhance research efficiency and effectiveness.
  • Users highly value the engagement with participants, appreciating the unique ability to clarify questions throughout the process.
Cons
  • Users find the missing features in Dscout frustrating, particularly regarding randomization, bugs, and recruitment profile visibility.
  • Users find Dscout's feature limitations frustrating, citing issues with analysis tools and poor export functionalities.
  • Users find participant quality issues in Dscout, leading to unreliable data and a limited panel for diverse projects.
  • Users find the limited analysis capabilities of Dscout challenging, seeking better tools for video summarization and insights.

What Are Recent G2 Reviews of Dscout?

What Are G2 Users Discussing About Dscout?

Askable

Askable is the AI research platform for modern teams. Recruit verified participants, run any research method, and surface insights in seconds. One platform replaces your entire research stack. Do it yourself or hand it off to our experts. Either way, AI makes it fast. You make better decisions. Access to millions of verified voices — including the niche audiences others can't reach. Our triple-verified panel delivers a 97.8% show rate — 63% higher than the industry average. Any demographic, industry, or geography. And if someone doesn't show, we'll replace them. From large scale AI interviews to live usability testing. Run any research method with AI assistance. Prototype testing, card sorting, moderated interviews, diary studies, and more. All in one platform, no tool switching. For teams who need insights without the research function. Access on-demand research capacity at roughly 20% the cost of a full-time hire — and a fraction of agency timelines. Hand off the brief, get back insights. AI built specifically for research. Our AI Moderator agent conducts interviews in participants' native languages, catching cultural nuances others miss. Run thousands of sessions simultaneously across 15+ languages. Every insight, backed by evidence. Askable AI surfaces what matters and links every finding to quotes, clips, and source material — so you always know exactly where an insight came from. Whether you run research or need it run for you — we've got you covered.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate Askable?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 8.3/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Askable?

  • Seller: Askable
  • Year Founded: 2016
  • HQ Location: Chicago, United States
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Design, Consulting
  • Company Size: 31% Small, 23% Medium

What Do G2 Reviewers Say About Askable?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Askable, appreciating its intuitive interface and straightforward setup process.
  • Users find the engaging and helpful support from Askable team invaluable for successful campaign management.
  • Users commend the outstanding customer support of Askable, noting the friendly and efficient assistance throughout their campaigns.
  • Users appreciate the ease of recruitment with Askable, enabling quick access to targeted participants for studies.
  • Users find the setup easy and intuitive, allowing for quick campaign launches and effective participant recruitment.
Cons
  • Users face feature limitations in Askable that hinder project efficiency and complicate data interpretation and sharing.
  • Users face survey issues like limited screener logic and challenging data export, impacting analysis efficiency.
  • Users report challenges in participant management, particularly with quotas and the binary rating system hindering nuanced feedback.
  • Users express frustration with the limited customization options in Askable, especially concerning incentive amounts and testing setups.
  • Users find certain limitations in Askable's tools, particularly regarding scheduling and participant rating options.

What Are Recent G2 Reviews of Askable?

Respondent

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack.

Average Rating: 4.6/5.0

Total Reviews: 381

How Do G2 Users Rate Respondent?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Invitation: 8.7/10 (Category avg: 8.5/10)
  • Survey Link: 9.0/10 (Category avg: 8.7/10)
  • Media Library: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Respondent?

  • Seller: Respondent Inc.
  • Year Founded: 2016
  • HQ Location: Brooklyn, US
  • Twitter: @respondent_io
    777 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    243 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Teacher, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 22% Medium

What Do G2 Reviewers Say About Respondent?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the abundant opportunities on Respondent, allowing participation in high-paying research studies that match their expertise.
  • Users appreciate the ease of use of Respondent, highlighting its clear interface and reliable functionality.
  • Users value the high earning potential of Respondent, consistently finding opportunities to participate in lucrative research studies.
  • Users praise Respondent for its simple initial setup, making it effortless to get started with research projects.
Cons
  • Users express concern over the limited options for participation and pricing, which hinders accessibility and flexibility.
  • Users face survey issues such as disqualifications and unclear communication, affecting their overall experience with Respondent.
  • Users find the costs of Respondent to be prohibitive for small teams, suggesting the need for more affordable pricing options.
  • Users express frustration with the limited global reach of Respondent, often facing unavailability in their region.
  • Users express frustration over limited opportunities to participate in projects, feeling restricted and often on waiting lists.

What Are Recent G2 Reviews of Respondent?

What Are G2 Users Discussing About Respondent?

Userback

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. Feedback items are enriched with screenshots, session data, and technical metadata so product teams can make informed decisions quickly, without switching between tools. - Visual feedback and bug reporting: Users submit annotated screenshots, screen recordings, and comments directly within the app. Bug reports automatically capture console logs, browser details, and other technical metadata for faster troubleshooting. - Session replay: Visualizes real user behavior alongside submitted feedback, helping teams identify and address issues in context. - In-app surveys and feature portal: Customizable NPS, CSAT, and CES surveys measure user sentiment and satisfaction. The feature portal lets teams manage, prioritize, and validate product ideas with their customer base. - AI-powered insights and automation: AI automatically categorizes feedback as bugs, ideas, or general inquiries, detects sentiment, and generates titles. Automation rules handle tasks like assignment and setting due dates. - Integrations and browser extension: Userback integrates with tools including Jira, Slack, Intercom, ClickUp, and GitHub. A browser extension is available for capturing feedback from any website or web application. Userback offers a Free Plan with essential features. Paid plans scale according to user needs, and all plans, including Free, support unlimited feedback collection.

Average Rating: 4.7/5.0

Total Reviews: 282

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How Do G2 Users Rate Userback?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Survey Link: 10.0/10 (Category avg: 8.7/10)
  • Media Library: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Userback?

  • Seller: Userback
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Brisbane
  • Twitter: @userbackio
    202 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 81% Small, 8% Medium

What Do G2 Reviewers Say About Userback?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userback, enjoying its intuitive interface and seamless feedback integration.
  • Users appreciate the easy feedback management of Userback, streamlining communication and improving issue identification with intuitive tools.
  • Users love the simple setup of Userback, making integration and feedback management quick and efficient.
  • Users appreciate the seamless integration and built-in screen capture features of Userback, enhancing their feedback collection process.
  • Users praise the simple and intuitive UI of Userback, streamlining feedback collection and management effortlessly.
Cons
  • Users note the limited customization options for visual design, making it hard to align with brand identity.
  • Users find feature limitations frustrating, especially regarding control over widget colors and overwhelming notifications.
  • Users desire missing features like customizable widget colours and multiple issue resolution states for better usability.
  • Users find the limited features of Userback restrict their ability to add clients and customize configurations.
  • Users find the limited options for user management restrictive, impacting their ability to tailor workflows effectively.

What Are Recent G2 Reviews of Userback?

What Are G2 Users Discussing About Userback?

VideoAsk (by Typeform)

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Average Rating: 4.5/5.0

Total Reviews: 14

G2 Deal: 15% off Annual Grow Plan

Get 15% off VideoAsk Grow Plan, paid annually, to connect face-to-face with your prospects and customers through asynchronous video

Price: ~~$288~~ → $245 per Year

View this exclusive G2 deal

How Do G2 Users Rate VideoAsk (by Typeform)?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.3/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind VideoAsk (by Typeform)?

  • Seller: Typeform
  • Year Founded: 2012
  • HQ Location: Barcelona
  • Twitter: @typeform
    28,375 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    907 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management
  • Company Size: 79% Small, 21% Medium

What Are Recent G2 Reviews of VideoAsk (by Typeform)?

What Are G2 Users Discussing About VideoAsk (by Typeform)?

HeyMarvin

HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly. Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation. When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy. Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries. Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital. Ready to put your customer knowledge to work? Learn more at HeyMarvin.com.

Average Rating: 4.8/5.0

Total Reviews: 128

How Do G2 Users Rate HeyMarvin?

  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Invitation: 5.8/10 (Category avg: 8.5/10)
  • Survey Link: 9.2/10 (Category avg: 8.7/10)
  • Media Library: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind HeyMarvin?

  • Seller: HeyMarvin
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Oakland, CA
  • Twitter: @HeyMarvinApp
    339 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    105 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 29% Small

What Do G2 Reviewers Say About HeyMarvin?

AI-generated summary from verified user reviews

Pros
  • Users find HeyMarvin's ease of use exceptional, streamlining workflows and enhancing efficiency in data management.
  • Users appreciate the efficiency and user-friendliness of HeyMarvin, making data analysis and insights easily accessible.
  • Users love the AI-generated insights from simple data analysis, enhancing qualitative research efficiency and decision-making.
  • Users praise the exceptional transcription capabilities of HeyMarvin, significantly speeding up research synthesis and collaboration.
  • Users find analytics efficiency in HeyMarvin invaluable, enabling quick insights and comparisons from interviews and focus groups.
Cons
  • Users find the AI accuracy lacking at 75-80%, with room for improvement compared to other platforms.
  • Users find HeyMarvin not user-friendly, citing confusion with the interface and difficulties in customization.
  • Users experience poor transcription accuracy, resulting in challenges with speaker identification and language nuances.
  • Users experience a difficult learning curve with HeyMarvin, requiring time and effort to understand its complex interface.
  • Users find HeyMarvin expensive, particularly for larger teams and small businesses with limited cash flow.

What Are Recent G2 Reviews of HeyMarvin?

Indeemo

AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. POWERFUL AI-POWERED INSIGHTS Indeemo's advanced AI tools transcribe, translate, and analyze research content in 30+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments. Research Methodologies we support: Discovery & Exploratory Research - Diary Studies - Mobile & Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations & Personas to Life with Video Usability & Experience Research - Product Testing / IHUTs - Shopper, Customer & Employee Experience BUILT FOR COLLABORATION Indeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. AI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy. FLEXIBLE & SECURE We are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients.

Average Rating: 4.7/5.0

Total Reviews: 75

How Do G2 Users Rate Indeemo?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Invitation: 9.5/10 (Category avg: 8.5/10)
  • Survey Link: 9.8/10 (Category avg: 8.7/10)
  • Media Library: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Indeemo?

  • Seller: Indeemo
  • Year Founded: 2016
  • HQ Location: Cork, Cork
  • Twitter: @indeemo
    212 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Market Research, Research
  • Company Size: 49% Small, 27% Large

What Do G2 Reviewers Say About Indeemo?

AI-generated summary from verified user reviews

Pros
  • Users find Indeemo easy to use, with a quick setup process and responsive support enhancing their experience.
  • Users praise the fantastic customer support from Indeemo, ensuring help is available for all their needs.
  • Users find Indeemo's user-friendly interface essential for capturing real-time consumer insights effortlessly and effectively.
  • Users praise Indeemo for its intuitive participant engagement, enhancing research with easy navigation and multimedia content collection.
  • Users find Indeemo's analysis efficiency exceptional, enabling rapid insights and seamless reporting, enhancing overall research productivity.
Cons
  • Users desire more missing features in Indeemo, such as advanced reporting and child-friendly design options.
  • Users feel that the feature limitations of Indeemo hinder advanced functionality and reporting capabilities.
  • Users find the filtering process cumbersome, leading to frustrations with navigating and analyzing data effectively.
  • Users find the manual processes in Indeemo cumbersome, especially with participant invitations and data entry requirements.
  • Users find Indeemo's interface not user-friendly, noting challenges with signing in and filtering results effectively.

What Are Recent G2 Reviews of Indeemo?

What Are G2 Users Discussing About Indeemo?

Userfeel

Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds. - AI Analysis: Automatically analyze sessions to generate sentiment maps and prioritized recommendations for improvement. - Seamless Sharing: Easily share highlight reels and narrative reports with your board or clients to align teams faster. Userfeel helps your team build with clarity and decide with confidence, all while maintaining compliance.

Average Rating: 4.5/5.0

Total Reviews: 94

How Do G2 Users Rate Userfeel?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Invitation: 7.5/10 (Category avg: 8.5/10)
  • Survey Link: 7.7/10 (Category avg: 8.7/10)
  • Media Library: 7.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Userfeel?

  • Seller: Userfeel
  • Year Founded: 2010
  • HQ Location: London, GB
  • Twitter: @userfeel
    548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Retail
  • Company Size: 64% Small, 29% Medium

What Do G2 Reviewers Say About Userfeel?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userfeel, benefiting from quick access to remote usability testing participants.
  • Users value the diverse contributor access on Userfeel, enhancing research efficiency with insightful analytics and fast feedback.
  • Users find setup ease exceptional, allowing effortless initiation of usability tests and quick access to diverse participants.
  • Users find the easy setup of Userfeel invaluable for quick usability tests and diverse participant access.
  • Users highly value the easy access to a diverse panel and effective tools for diverse user research needs.
Cons
  • Users find the pricing steep, especially smaller teams that struggle to justify the cost.
  • Users express concerns about credit issues, finding the transfer process unclear and hoping for lower costs.
  • Users express concern over the inadequate feedback mechanism, noting a decline in contributor quality affecting results.
  • Users find the insufficient information regarding credit transfer processes confusing and frustrating during project management.
  • Users find the lack of guidance on transferring credits between projects to be confusing and frustrating.

What Are Recent G2 Reviews of Userfeel?

What Are G2 Users Discussing About Userfeel?

Userlytics

Userlytics is a comprehensive user experience research platform designed to assist businesses and agencies in enhancing the user and customer experience across websites, applications, and prototypes. Established in 2009, Userlytics has cultivated a global participant pool of over 2 million panelists, enabling organizations to conduct both moderated and unmoderated usability studies tailored to their specific needs. This platform is particularly beneficial for those seeking to gather actionable insights into user behavior and preferences. Targeted primarily at enterprises and agencies, Userlytics serves a diverse audience that spans various industries. Its scalable pricing model allows organizations to engage as many or as few participants as necessary, making it adaptable for projects of any size. This flexibility is crucial for businesses looking to optimize their digital interfaces and ensure they meet user expectations effectively. Userlytics is particularly useful for product managers, UX designers, and marketing teams who are focused on refining their offerings based on real user feedback. One of the standout features of Userlytics is its ability to facilitate both moderated and unmoderated usability testing. This means that users can choose to observe participants in real-time or gather insights from recorded sessions, depending on their research objectives. To accelerate this research process, Userlytics integrates powerful artificial intelligence capabilities, including AI Annotations and comprehensive AI UX Analysis, which help teams rapidly extract meaningful patterns and insights from qualitative data. Furthermore, the platform is actively expanding its innovative toolkit, with synthetic personas and AI-moderated interviews coming soon. The platform’s extensive global panel allows for diverse demographic representation, ensuring that the feedback collected is relevant and comprehensive. Additionally, Userlytics offers optional professional services, including access to senior UX consultants based in Europe and the U.S., who can provide expert guidance and support throughout the research process. A key differentiator of Userlytics is its proprietary ULX Score, a benchmarking tool that evaluates multiple dimensions of user experience, including Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance. This holistic approach to measuring user experience provides clients with a 360-degree view of their product's strengths and weaknesses, enabling them to make informed decisions based on empirical data. By leveraging these insights, organizations can enhance their digital products, ultimately leading to improved user satisfaction and engagement. Overall, Userlytics stands out in the user experience research category by combining a robust participant network, flexible testing options, and expert consultancy services. This platform empowers organizations to gain valuable insights into user behavior, helping them to create more effective and user-friendly digital experiences.

Average Rating: 4.4/5.0

Total Reviews: 183

How Do G2 Users Rate Userlytics?

  • Ease of Use: 8.2/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 8.7/10 (Category avg: 8.7/10)
  • Media Library: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Userlytics?

  • Seller: Userlytics
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Miami, Florida
  • Twitter: @Userlytics
    43,498 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Computer Software, Financial Services
  • Company Size: 47% Medium, 32% Small

What Do G2 Reviewers Say About Userlytics?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userlytics, making setup and calendar sharing straightforward and efficient.
  • Users value the great customer support from Userlytics, appreciating prompt and helpful assistance whenever needed.
  • Users appreciate the easy setup of Userlytics, enabling quick feedback and efficient UX research processes.
  • Users appreciate the helpful customer support from Userlytics, enhancing their overall experience and project success.
  • Users appreciate the easy setup process of Userlytics, allowing for quick and effective campaign launches.
Cons
  • Users criticize the poor usability of Userlytics, citing confusing navigation and outdated interface design as major issues.
  • Users find the user experience frustrating, with a confusing and outdated interface that complicates usage significantly.
  • Users criticize the poor UI design of Userlytics, citing confusion and a cumbersome, outdated interface that hampers usability.
  • Users find the slow processes of Userlytics to be cumbersome and frustrating, affecting overall usability and experience.
  • Users face insufficient information due to limited language options and a need for enhanced analytics features.

What Are Recent G2 Reviews of Userlytics?

What Are G2 Users Discussing About Userlytics?

Plotto

Plotto is a video research platform designed to help uncover the truth through user-generated video responses.

Average Rating: 4.0/5.0

Total Reviews: 27

How Do G2 Users Rate Plotto?

  • Ease of Use: 7.6/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.5/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Plotto?

  • Seller: Quantilope
  • Year Founded: 2014
  • HQ Location: New York
  • Twitter: @quantilope
    249 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 46% Medium

What Do G2 Reviewers Say About Plotto?

AI-generated summary from verified user reviews

Pros
  • Users value Plotto's authentic engagement, capturing genuine emotions and insights through video-first interactions for deeper understanding.
  • Users appreciate that Plotto is video-first, enabling the capture of genuine emotional insights through real human expressions.
  • Users find the initial setup of Plotto simple and convenient, making it easy to get started with video insights.
  • Users appreciate that Plotto's video-first design captures emotional insights, enhancing understanding beyond traditional answers.
Cons
  • Users feel the dashboard issues with Plotto detract from a modern, user-friendly experience and navigation.
  • Users find layout issues with Plotto, noting its outdated UI and clunky navigation affecting usability.
  • Users find navigation difficult due to the clunky UI and unpolished dashboard compared to other research tools.
  • Users find the navigation non-intuitive, citing a less polished UI and difficulty locating certain settings.
  • Users find the user interface less modern and experience clunky navigation, making the tool difficult to use.

What Are Recent G2 Reviews of Plotto?

What Are G2 Users Discussing About Plotto?

Dovetail

It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most critical customer problems, the more revenue and market share you unlock. The only way to win is to identify what customers need and deliver it before the competition. But this is difficult to do. Data is scattered across teams and tools using various methods and it is difficult to understand, and align on, at speed. Even in the world of AI, the unique challenges associated with gathering, analyzing, and understanding complex customer feedback lead to teams wasting millions of dollars in failed products, slower development cycles, and duplicated efforts. As a result, they are continually risking decreases in customer satisfaction, and ultimately revenue. Dovetail provides always-on customer understanding. Our AI-native customer intelligence platform automatically turn sales calls, user feedback, support tickets, and voice of customer data into actionable insights that grow your business. Dovetail integrates with dozens of tools like Gong, Intercom, Zoom, Salesforce, Slack, Teams, and Google Play to analyze video, audio, documents, and text. Auto-generate reports and requirements documents; configure dashboards to visualize trends; and set up agents to ensure insights are acted on. Enable your team to track feature requests, identify pain points, reduce churn, and increase customer satisfaction through high-quality, accurate, and real-time customer intelligence that’s accessible to everyone. Deploy the industry-standard, enterprise-grade system of record for all of your customer intelligence. Put your customer first and grow your business. We’re for teams who care about solving real customer problems. Join the likes of Meta, Volvo, AWS, Dyson, Deloitte, and thousands more as they put their customer first with Dovetail.

Average Rating: 4.5/5.0

Total Reviews: 168

How Do G2 Users Rate Dovetail?

  • Ease of Use: 8.5/10 (Category avg: 8.9/10)
  • Invitation: 5.5/10 (Category avg: 8.5/10)
  • Survey Link: 4.7/10 (Category avg: 8.7/10)
  • Media Library: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Dovetail?

  • Seller: Dovetail Research Pty. Ltd.
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Sydney, Australia
  • Twitter: @hidovetail
    2,183 Twitter followers
  • LinkedIn® Page: au.linkedin.com
    167 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Designer, Senior UX Researcher
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 27% Small

What Do G2 Reviewers Say About Dovetail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Dovetail, enjoying its intuitive features and effective research organization capabilities.
  • Users appreciate the impressive AI features of Dovetail, which streamline research synthesis and enhance data interaction.
  • Users find Dovetail's data reusability invaluable, enabling quick access to insights and enhancing research efficiency.
  • Users value Dovetail's data reusability, as it streamlines research processes and enhances access to customer insights.
  • Users value the intuitive interface and powerful features of Dovetail, which enhance research efficiency and collaboration.
Cons
  • Users find Dovetail lacking in advanced features, including AI tools, tagging accuracy, and reporting options.
  • Users are frustrated by limited prioritization of insights and complex tagging, hindering effective information retrieval in Dovetail.
  • Users find the inefficient tagging system frustrating, complicating the organization and retrieval of valuable insights.
  • Users find the complexity of Dovetail overwhelming, especially regarding setup, tagging, and managing data across projects.
  • Users are frustrated by feature limitations, feeling that essential tools were removed while new ones failed to meet needs.

What Are Recent G2 Reviews of Dovetail?

StoryPrompt

StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, accelerate sales, and build trust faster.

Average Rating: 4.3/5.0

Total Reviews: 21

How Do G2 Users Rate StoryPrompt?

  • Ease of Use: 8.3/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.9/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind StoryPrompt?

  • Seller: StoryPrompt
  • Year Founded: 2022
  • HQ Location: London, GB
  • Twitter: @heystoryprompt
    69 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Small, 33% Medium

What Do G2 Reviewers Say About StoryPrompt?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of StoryPrompt, making it simple to manage and gather testimonials effectively.
  • Users love the interactive engagement of StoryPrompt, enhancing unique customer interactions through video testimonials.
  • Users value the fantastic customer support from the StoryPrompt team, noting their help and problem-solving abilities.
  • Users appreciate StoryPrompt's dynamic content packaging, enhancing storytelling through visuals, testimonials, and asynchronous video interactions.
  • Users commend the excellent customer service from StoryPrompt, noting their quick resolutions and helpful support.
Cons
  • Users desire more advanced customization options in StoryPrompt, seeking greater control and integration with social media.
  • Users find the integration with GDrive challenging, leading to difficulties in getting started with StoryPrompt.
  • Users feel the lack of integrations limits functionality, especially with CRM tools and social media platforms.
  • Users feel the need for more advanced customization options and greater integration with social media platforms.
  • Users find the video organization challenging, especially with the hassle of downloading videos one by one.

What Are Recent G2 Reviews of StoryPrompt?

Senja

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Average Rating: 4.6/5.0

Total Reviews: 22

How Do G2 Users Rate Senja?

  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Invitation: 8.5/10 (Category avg: 8.5/10)
  • Survey Link: 8.9/10 (Category avg: 8.7/10)
  • Media Library: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Senja?

  • Seller: Senja
  • Year Founded: 2022
  • HQ Location: United Kingdom
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 59% Small, 27% Medium

What Do G2 Reviewers Say About Senja?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Senja, making client interactions and video reviews seamless and efficient.
  • Users love the ease of use with Senja, especially for sending likes and client video reviews.

What Are Recent G2 Reviews of Senja?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024