Best Consumer Video Feedback Software

How Many Consumer Video Feedback Software Products Does G2 Track?

Total Products under this Category: 69

Category Stats (Nov 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Plotto (+0.57%) - Among all products in this category, Plotto recorded the largest rating increase compared to last month

Last updated: November 10, 2026

How Does G2 Rank Consumer Video Feedback Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 3,700+ Authentic Reviews
  • 69+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Consumer Video Feedback Software

G2 Grid® for Consumer Video Feedback Software plotting products by satisfaction and market presence

Highlighted products: Discuss, UserTesting, Dscout, Askable, Indeemo, Respondent, VideoAsk (by Typeform), and Userback.

Underlying data: [Grid® JSON](https://www.g2.com/categories/consumer-video-feedback/grids.json?focus%5B%5D=discuss&focus%5B%5D=usertesting&focus%5B%5D=dscout&focus%5B%5D=askable&focus%5B%5D=indeemo&focus%5B%5D=respondent&focus%5B%5D=videoask-by-typeform&focus%5B%5D=userback)

Discuss

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both worlds : Blend human-led and AI-led market insights in one platform For teams who want the best of both worlds, easily move from an AI-led approach for quick-turn insights to a human-led approach for deeper, more nuanced understanding, or a blend of both—all within a single platform. Our all-in-one market insights platform, complete with advanced AI Agents and coupled with key services, enables organizations to collect, analyze, and share in-depth feedback from audiences around the globe. Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss delivers in-depth insights in real time and brings human connection back to the heart of every decision. As a pioneering leader in the qualitative market research space, our platform is the choice of global brands and agencies, including 3M, Jägermeister, Mastercard, HelloFresh, Imperial Brands, Ipsos, and Buzzback,, enabling them to make more informed decisions faster than ever before. Our unique capabilities drive value across a variety of product development, marketing and advertising, and customer closeness programs, creating a new, better way for any team to hear the real voices, see the real emotions, and create real connections with their audiences around the globe. - Do in-depth research: Via our human-led, self-paced, uploaded, or AI-led research capabilities. - Analyze findings: Surface themes, quotes, sentiment charts, and create highlight reels. - AI Agents across the research lifecyle: From finding the right audiences to conducting interviews to delivering insights. - Unlimited insight model for more insights, your way: Get unlimited access to have in-depth conversations alongside comprehensive tools and services that help you ask the right questions and get the right answers, every time. At Discuss, we believe trust is your compass on the path to growth and great decisions. We help organizations shatter assumptions—so they can build deeper understanding and loyalty. Because when you truly listen, you don’t just build better products, campaigns, and solutions, you build stronger relationships that lead to lasting impact and growth. See what true human understanding can do for your business at www.discuss.io.

Average Rating: 4.7/5.0

Total Reviews: 263

How Do G2 Users Rate Discuss?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 9.0/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Discuss?

  • Seller: Discuss.io
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Seattle, Washington
  • LinkedIn® Page: www.linkedin.com
    304 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Owner
  • Top Industries: Market Research, Consumer Goods
  • Company Size: 44% Small, 27% Large

What Do G2 Reviewers Say About Discuss?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Discuss beneficial, enabling effective interactions and efficient analysis of conversations.
  • Users highlight the responsive and friendly customer support of Discuss, enhancing their overall experience and satisfaction.
  • Users value the user-friendly features of Discuss, including backroom access and automatic transcription for enhanced project efficiency.
  • Users commend Discuss for its intuitive interface that enhances user experience and simplifies project management effectively.
  • Users value the easy setup of Discuss, which simplifies the process for online consumer conversations and research.
Cons
  • Users face occasional technical issues like pixelated images and audio dropouts, affecting their overall experience.
  • Users find navigation difficult due to a cluttered interface and lack of clear participant labeling during sessions.
  • Users find the platform not user-friendly, struggling with scheduling issues and unreliable transcription accuracy.
  • Users find the cluttered user interface and poor transcription quality hinder efficient navigation and functionality.
  • Users experience poor usability due to subpar transcription, lack of personal support, and limited AI capabilities.

What Are Recent G2 Reviews of Discuss?

What Are G2 Users Discussing About Discuss?

UserTesting

UserTesting, now part of Auros, is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Average Rating: 4.4/5.0

Total Reviews: 740

How Do G2 Users Rate UserTesting?

  • Ease of Use: 8.4/10 (Category avg: 8.9/10)
  • Invitation: 8.0/10 (Category avg: 8.5/10)
  • Survey Link: 8.4/10 (Category avg: 8.7/10)
  • Media Library: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind UserTesting?

  • Seller: Auros
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 37% Medium

What Do G2 Reviewers Say About UserTesting?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of UserTesting, allowing for quick, insightful feedback and seamless interactions.
  • Users find UserTesting's quick and genuine feedback essential for improving designs and making informed decisions confidently.
  • Users value the time-saving feedback from UserTesting, enhancing decision-making and streamlining design improvements efficiently.
  • Users value the excellent customer support from UserTesting, enhancing their overall experience and satisfaction with the service.
  • Users value the quick and genuine feedback UserTesting provides, enhancing design confidence and decision-making efficiency.
Cons
  • Users feel a lack of control and essential features in UserTesting, affecting their project outcomes and efficiency.
  • Users face testing difficulties due to poor navigation and participant quality, affecting the overall testing experience.
  • Users are frustrated by survey issues on UserTesting, citing inconsistent participation access and poor participant quality.
  • Users are frustrated by the inconsistent participant quality, affecting the reliability of insights gained from studies.
  • Users find UserTesting to be expensive, particularly for teams requiring frequent tests or many participants.

What Are Recent G2 Reviews of UserTesting?

What Are G2 Users Discussing About UserTesting?

Dscout

Dscout is an AI-powered experience research platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently. It covers research from recruitment and fielding through analysis and sharing. What research methods does Dscout support? Dscout supports usability testing, concept testing, interviews, field studies, diary studies, surveys, intercepts, card sorting, and more. Teams can combine multiple methods in one study, including multi-activity Diary studies. Who uses Dscout? User experience researchers (UXRs), product designers, product managers, market researchers, consumer insights teams, customer experience teams, e-commerce specialists, and website teams use Dscout at enterprise and mid-market companies. What is Dscout used for? Common use cases include: - Competitive and market research - Discovery research and continuous discovery - Prototyping and product design - Testing and validation - Personas and segmentation - GenAI testing What makes Dscout different? - Verified participants: ID and video verification, plus access to 3 million participants through Partner Panels - Built-in Private Panel management (CRM) for your own participants - Multi-method studies in one platform - Support at every pricing tier, with custom project help from the special services team - Enterprise-grade privacy and security How does Dscout use AI? Dscout's AI agents help teams plan, moderate, and analyze research. They work faster, follow best practices, and surface patterns that are easy to miss. Teams choose which AI features to use. All AI content is labeled and editable, and it cites sources when possible.

Average Rating: 4.5/5.0

Total Reviews: 188

How Do G2 Users Rate Dscout?

  • Ease of Use: 8.5/10 (Category avg: 8.9/10)
  • Invitation: 7.8/10 (Category avg: 8.5/10)
  • Survey Link: 8.5/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Dscout?

  • Seller: Dscout
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    299 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 57% Large, 22% Medium

What Do G2 Reviewers Say About Dscout?

AI-generated summary from verified user reviews

Pros
  • Users find Dscout to be easy to use and intuitive, enhancing efficiency in conducting qualitative studies independently.
  • Users appreciate the excellent customer support from Dscout, enhancing their experience and improving study efficiency.
  • Users value the intuitive design and comprehensive support of Dscout, enhancing their qualitative research experience significantly.
  • Users love the easy self-service experience of Dscout, making study launches efficient and supported by excellent customer service.
  • Users love the interactive participant engagement offered by Dscout, enhancing qualitative research through creativity and flexibility.
Cons
  • Users note the missing features in Dscout, particularly lacking chat functions and flexibility for niche audiences.
  • Users often find participant management lacking in Dscout, noting difficulties with niche audiences and limited messaging options.
  • Users find feature limitations in Dscout, particularly with slow approval processes and lack of integrations, frustrating.
  • Users find complex usability hinders Dscout's efficiency, with navigation and participant engagement causing significant frustration.
  • Users express the need for improved analysis capabilities in Dscout, highlighting challenges in data interpretation and reporting.

What Are Recent G2 Reviews of Dscout?

What Are G2 Users Discussing About Dscout?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Askable

Askable is the AI research platform for modern teams. Recruit verified participants, run any research method, and surface insights in seconds. One platform replaces your entire research stack. Do it yourself or hand it off to our experts. Either way, AI makes it fast. You make better decisions. Access to millions of verified voices — including the niche audiences others can't reach. Our triple-verified panel delivers a 97.8% show rate — 63% higher than the industry average. Any demographic, industry, or geography. And if someone doesn't show, we'll replace them. From large scale AI interviews to live usability testing. Run any research method with AI assistance. Prototype testing, card sorting, moderated interviews, diary studies, and more. All in one platform, no tool switching. For teams who need insights without the research function. Access on-demand research capacity at roughly 20% the cost of a full-time hire — and a fraction of agency timelines. Hand off the brief, get back insights. AI built specifically for research. Our AI Moderator agent conducts interviews in participants' native languages, catching cultural nuances others miss. Run thousands of sessions simultaneously across 15+ languages. Every insight, backed by evidence. Askable AI surfaces what matters and links every finding to quotes, clips, and source material — so you always know exactly where an insight came from. Whether you run research or need it run for you — we've got you covered.

Average Rating: 4.6/5.0

Total Reviews: 56

How Do G2 Users Rate Askable?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 8.3/10 (Category avg: 8.7/10)
  • Media Library: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Askable?

  • Seller: Askable
  • Year Founded: 2016
  • HQ Location: Chicago, United States
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Design, Consulting
  • Company Size: 30% Small, 25% Medium

What Do G2 Reviewers Say About Askable?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Askable, highlighting its intuitive interface and straightforward participant recruitment process.
  • Users appreciate the helpfulness of Askable's team, enhancing their overall experience with prompt support and participant management.
  • Users highly value the exceptional customer support of Askable, appreciating their responsiveness and collaborative approach.
  • Users appreciate the ease of recruitment with Askable, enabling fast and efficient participant sourcing for various projects.
  • Users find the setup ease of Askable invaluable for efficient unmoderated testing and participant recruitment.
Cons
  • Users find feature limitations in Askable, such as scheduling and video handling, hinder their workflow and efficiency.
  • Users express concerns about survey issues such as participant balance and limited rating options impacting assessment quality.
  • Users experience participant management challenges with recruitment and quota balance, affecting the overall research process.
  • Users are frustrated by limited customization in Askable, hindering integration and flexibility in their workflows.
  • Users report system restrictions limiting access to essential tools and difficulty in participant evaluation on Askable.

What Are Recent G2 Reviews of Askable?

Indeemo

AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. POWERFUL AI-POWERED INSIGHTS Indeemo's advanced AI tools transcribe, translate, and analyze research content in 30+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments. Research Methodologies we support: Discovery & Exploratory Research - Diary Studies - Mobile & Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations & Personas to Life with Video Usability & Experience Research - Product Testing / IHUTs - Shopper, Customer & Employee Experience BUILT FOR COLLABORATION Indeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. AI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy. FLEXIBLE & SECURE We are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients.

Average Rating: 4.7/5.0

Total Reviews: 84

How Do G2 Users Rate Indeemo?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Invitation: 9.5/10 (Category avg: 8.5/10)
  • Survey Link: 9.8/10 (Category avg: 8.7/10)
  • Media Library: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Indeemo?

  • Seller: Indeemo
  • Year Founded: 2016
  • HQ Location: Cork, Cork
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Market Research, Research
  • Company Size: 51% Small, 24% Large

What Do G2 Reviewers Say About Indeemo?

AI-generated summary from verified user reviews

Pros
  • Users find Indeemo exceptionally easy to use, making setup and participation seamless for all involved.
  • Users appreciate the fantastic customer support of Indeemo, ensuring seamless project execution and effective use of tools.
  • Users value the user-friendly mobile app of Indeemo for capturing real-time consumer insights effectively.
  • Users value the easy participant engagement with Indeemo, appreciating its intuitive design and seamless setup process.
  • Users value the analysis efficiency of Indeemo, benefiting from intuitive UX and AI-driven insights for research.
Cons
  • Users find Indeemo lacking in advanced features, such as customizable design and enhanced reporting tools.
  • Users note feature limitations in Indeemo, particularly in visual presentation and advanced reporting capabilities.
  • Users find the filtering issues in Indeemo frustrating, complicating analysis and impacting overall user experience.
  • Users face challenges with the manual processes in Indeemo, particularly in participant recruitment and data entry.
  • Users find the interface not user-friendly, with challenges in export, login, and overall site navigation.

What Are Recent G2 Reviews of Indeemo?

What Are G2 Users Discussing About Indeemo?

VideoAsk (by Typeform)

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Average Rating: 4.5/5.0

Total Reviews: 14

G2 Deal: 15% off Annual Grow Plan

Get 15% off VideoAsk Grow Plan, paid annually, to connect face-to-face with your prospects and customers through asynchronous video

Price: ~~$288~~ → $245 per Year

View this exclusive G2 deal

How Do G2 Users Rate VideoAsk (by Typeform)?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.3/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind VideoAsk (by Typeform)?

  • Seller: Typeform
  • Year Founded: 2012
  • HQ Location: Barcelona
  • LinkedIn® Page: www.linkedin.com
    907 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management
  • Company Size: 79% Small, 21% Medium

What Are Recent G2 Reviews of VideoAsk (by Typeform)?

What Are G2 Users Discussing About VideoAsk (by Typeform)?

Respondent

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack.

Average Rating: 4.6/5.0

Total Reviews: 379

How Do G2 Users Rate Respondent?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Invitation: 8.7/10 (Category avg: 8.5/10)
  • Survey Link: 9.0/10 (Category avg: 8.7/10)
  • Media Library: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Respondent?

Who Uses This Product?

  • Who Uses This: Teacher, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 22% Medium

What Do G2 Reviewers Say About Respondent?

AI-generated summary from verified user reviews

Pros
  • Users value Respondent's hyper-targeted participant pool, enabling rapid recruitment of qualified niche participants for impactful research.
  • Users praise Respondent for its ease of use, highlighting fast setup and intuitive navigation for research activities.
  • Users appreciate Respondent for its hyper-targeted participant pool, making niche research recruitment quick and efficient.
  • Users appreciate the income generation opportunities with Respondent, enjoying easy access to paid surveys and incentives.
  • Users value the fast and intuitive setup of Respondent, enabling rapid access to expert participant pools.
Cons
  • Users find limited options in pricing and project capabilities, hindering accessibility and efficiency for smaller teams.
  • Users report survey issues including unclear questions and high participant qualification barriers affecting overall satisfaction.
  • Users express frustration with slow processes, including payment delays and unresponsive customer support that hinder their experience.
  • Users express concerns over slow payment processing and unclear qualification criteria, affecting their overall experience with Respondent.
  • Users find the costs prohibitive for small teams and large-scale studies, wishing for more affordable pricing options.

What Are Recent G2 Reviews of Respondent?

What Are G2 Users Discussing About Respondent?

Userback

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. Feedback items are enriched with screenshots, session data, and technical metadata so product teams can make informed decisions quickly, without switching between tools. - Visual feedback and bug reporting: Users submit annotated screenshots, screen recordings, and comments directly within the app. Bug reports automatically capture console logs, browser details, and other technical metadata for faster troubleshooting. - Session replay: Visualizes real user behavior alongside submitted feedback, helping teams identify and address issues in context. - In-app surveys and feature portal: Customizable NPS, CSAT, and CES surveys measure user sentiment and satisfaction. The feature portal lets teams manage, prioritize, and validate product ideas with their customer base. - AI-powered insights and automation: AI automatically categorizes feedback as bugs, ideas, or general inquiries, detects sentiment, and generates titles. Automation rules handle tasks like assignment and setting due dates. - Integrations and browser extension: Userback integrates with tools including Jira, Slack, Intercom, ClickUp, and GitHub. A browser extension is available for capturing feedback from any website or web application. Userback offers a Free Plan with essential features. Paid plans scale according to user needs, and all plans, including Free, support unlimited feedback collection.

Average Rating: 4.7/5.0

Total Reviews: 284

G2 Deal: Save 25% on your first annual subscription

Whether you're ready to purchase today or prefer to try Business Plus out for 14 days for free, you will receive 25% discount when you purchase an annual Userback plan via G2. Prior to the 25% discount, plans start at $39 per month.

Price: ~~From $39 per month~~ → From $29.25 per month

View this exclusive G2 deal

How Do G2 Users Rate Userback?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Survey Link: 10.0/10 (Category avg: 8.7/10)
  • Media Library: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Userback?

  • Seller: Userback
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Brisbane
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 82% Small, 8% Medium

What Do G2 Reviewers Say About Userback?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userback, enjoying its intuitive interface and seamless integration with other tools.
  • Users appreciate the effective feedback management of Userback, facilitating seamless communication with their teams.
  • Users appreciate the ease of use and seamless integration with Jira, making error tracking and feedback collection efficient.
  • Users find the setup ease of Userback impressive, facilitating quick integration and efficient feedback management.
  • Users find Userback simple to use, appreciating its straightforward interface and seamless integration with other tools.
Cons
  • Users desire more customization options in Userback, particularly for controls and visual accessibility features.
  • Users note the feature limitations of Userback, with some advanced options requiring time to configure and explore.
  • Users find the missing features frustrating, especially regarding feedback tracking and client notifications.
  • Users experience limited features with Userback, facing constraints on user limits and project configurations.
  • Users find the limited options for user accounts and customization a significant drawback in Userback.

What Are Recent G2 Reviews of Userback?

What Are G2 Users Discussing About Userback?

HeyMarvin

HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly. Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation. When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy. Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries. Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital. Ready to put your customer knowledge to work? Learn more at HeyMarvin.com.

Average Rating: 4.8/5.0

Total Reviews: 128

How Do G2 Users Rate HeyMarvin?

  • Ease of Use: 8.7/10 (Category avg: 8.9/10)
  • Invitation: 5.8/10 (Category avg: 8.5/10)
  • Survey Link: 9.2/10 (Category avg: 8.7/10)
  • Media Library: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind HeyMarvin?

  • Seller: HeyMarvin
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Oakland, CA
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 49% Medium, 29% Small

What Do G2 Reviewers Say About HeyMarvin?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of HeyMarvin, benefiting from seamless integration and efficient data analysis tools.
  • Users value Marvin's seamless integration and advanced AI tools, enhancing collaboration and streamlining their research workflows effectively.
  • Users praise Marvin's powerful AI capabilities, enabling quick insights and seamless integration, significantly enhancing research efficiency.
  • Users appreciate the accurate and fast transcription services of HeyMarvin, significantly streamlining their research workflows and collaboration.
  • Users value the detailed analytics tools of HeyMarvin, enhancing research precision and improving collaborative efficiency significantly.
Cons
  • Users often find that the AI provides inaccurate responses or invents information when faced with uncertain queries.
  • Users find HeyMarvin not user-friendly, struggling with a complicated interface and insufficient data analysis features.
  • Users often note the poor transcription accuracy, suggesting that improvements are needed for better reliability and usability.
  • Users experience a difficult learning curve with HeyMarvin, finding setup and feature understanding initially intimidating.
  • Users find HeyMarvin to be quite expensive, especially when compared to its competitors, impacting their budget considerations.

What Are Recent G2 Reviews of HeyMarvin?

Dovetail

Dovetail is the customer context layer that turns every sales call, support ticket, and user interview into evidence-backed intelligence for teams and agents to act on. Key capabilities • Build your customer context layer: From support tickets to call center conversations, Dovetail runs pre-inference on every customer interaction and pulls it into a live, context-rich system of record. Connect 30+ sources including Gong, Salesforce Service Cloud, Qualtrics, Google Play Store, G2 reviews, and more. • Turn raw data into rich context: Dovetail’s multimodal engine automatically turns millions of pieces of raw feedback, from text and documents to audio and video, into structured customer context ready for your next prompt. • Put customer insights in every prompt: Keep customer insights at the center of decisions and coding prompts. Test ideas against a Digital Twin, get cited answers with Agents, and bring context into your AI tools. • Make your software self-improving: Compress the time between customer feedback and shipped code. Dovetail Agents monitor feedback, draft requirements docs, and send work to Jira, Linear, Claude, or Cursor. • Govern customer context at scale: Scale agent adoption without compromising on security and compliance. Set up reusable skills, and control access down to individual users. Automate redaction to protect PII, and give admins a full audit log, token spend tracking, and a kill switch. Backed by SOC 2 Type II, ISO 27001, and ISO 42001 certifications, GDPR compliance, and HIPAA-ready workspaces.

Average Rating: 4.5/5.0

Total Reviews: 177

How Do G2 Users Rate Dovetail?

  • Ease of Use: 8.5/10 (Category avg: 8.9/10)
  • Invitation: 5.5/10 (Category avg: 8.5/10)
  • Survey Link: 4.7/10 (Category avg: 8.7/10)
  • Media Library: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Dovetail?

Who Uses This Product?

  • Who Uses This: Senior UX Researcher, Product Designer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Medium, 27% Large

What Do G2 Reviewers Say About Dovetail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dovetail, enabling seamless access and organization of customer research across the team.
  • Users love the centralized storage for customer research in Dovetail, enhancing access and collaboration across teams.
  • Users find Dovetail incredibly valuable for streamlining customer insights, saving time, and enhancing overall research efficiency.
  • Users value Dovetail for its streamlined process, boosting efficiency in extracting insights from customer interviews.
  • Users value Dovetail for its streamlined insight extraction and seamless integration with tools, enhancing efficiency and effectiveness.
Cons
  • Users struggle with missing features in Dovetail, particularly concerning data handling and reporting capabilities.
  • Users note the limited reporting and formatting options in Dovetail, leading to a less efficient research process.
  • Users find the inefficient tagging system of Dovetail cumbersome, complicating project organization and data management.
  • Users find the complexity of Dovetail's features challenging, requiring significant time to learn and effectively utilize.
  • Users note feature limitations in Dovetail, particularly in AI tools and tagging accuracy, hindering overall effectiveness.

What Are Recent G2 Reviews of Dovetail?

Plotto

Plotto is a video research platform designed to help uncover the truth through user-generated video responses.

Average Rating: 4.0/5.0

Total Reviews: 24

How Do G2 Users Rate Plotto?

  • Ease of Use: 7.6/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.5/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Plotto?

Who Uses This Product?

  • Company Size: 52% Medium, 52% Small

What Do G2 Reviewers Say About Plotto?

AI-generated summary from verified user reviews

Pros
  • Users value the authentic engagement of Plotto, capturing genuine emotions and insights through video responses.
  • Users appreciate the video-first design of Plotto, capturing genuine emotions and insights effectively for better understanding.
  • Users find Plotto's setup ease to be simple and convenient, facilitating a smooth onboarding experience.
  • Users value Plotto's video-first design, enabling capture of authentic emotions and insights in responses.
Cons
  • Users find the dysfunctional dashboard and clunky navigation of Plotto detract from its overall user experience.
  • Users find the layout issues of Plotto detracting from its usability and modern appeal compared to competitors.
  • Users find the navigation difficult, noting that the UI can feel clunky and less intuitive than competitors.
  • Users find the navigation clunky and the UI less modern, making Plotto less intuitive than expected.
  • Users find Plotto's interface not user-friendly, with a dated design and clunky navigation making usability difficult.

What Are Recent G2 Reviews of Plotto?

What Are G2 Users Discussing About Plotto?

Userfeel

Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds. - AI Analysis: Automatically analyze sessions to generate sentiment maps and prioritized recommendations for improvement. - Seamless Sharing: Easily share highlight reels and narrative reports with your board or clients to align teams faster. Userfeel helps your team build with clarity and decide with confidence, all while maintaining compliance.

Average Rating: 4.5/5.0

Total Reviews: 94

How Do G2 Users Rate Userfeel?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Invitation: 7.5/10 (Category avg: 8.5/10)
  • Survey Link: 7.7/10 (Category avg: 8.7/10)
  • Media Library: 7.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Userfeel?

  • Seller: Userfeel
  • Year Founded: 2010
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Retail
  • Company Size: 64% Small, 29% Medium

What Do G2 Reviewers Say About Userfeel?

AI-generated summary from verified user reviews

Pros
  • Users find Ease of Use in Userfeel, enabling quick setup and efficient remote usability testing for valuable insights.
  • Users appreciate the ease of setting up tests on Userfeel, facilitating diverse and valuable user feedback effortlessly.
  • Users enjoy the quick and easy setup of tests on Userfeel, enabling swift collection of valuable insights.
  • Users appreciate the easy setup of Userfeel, quickly creating tests and gathering insights with a user-friendly interface.
  • Users appreciate the quick test creation and insightful reporting capabilities of Userfeel, enhancing their research processes significantly.
Cons
  • Users find the pricing steep, especially for smaller teams, making it hard to justify the cost.
  • Users find the credit transfer process unclear and desire more affordability for extensive testing capabilities.
  • Users have noted an inadequate feedback mechanism, with participants prioritizing incentives over quality and meaningful comments.
  • Users find the insufficient information on credit transfer processes confusing and frustrating during project management.
  • Users find the lack of guidance on transferring credits confusing and unhelpful for managing their projects.

What Are Recent G2 Reviews of Userfeel?

What Are G2 Users Discussing About Userfeel?

Userlytics

Userlytics is a comprehensive user experience research platform designed to help businesses and agencies enhance digital experiences across websites, applications, and prototypes. Established in 2009, Userlytics integrates a global participant pool of over 2 million panelists with both moderated and unmoderated research methodologies, alongside a growing suite of AI-powered tools. The platform effectively supports the entire research lifecycle, from study creation and participant recruitment to data analysis and reporting, enabling teams to transform real user feedback into actionable insights. Targeted primarily at enterprises and agencies, Userlytics caters to a diverse audience that includes UX researchers, product managers, designers, and marketing teams across various industries. The platform allows organizations to recruit participants from its extensive global panel or manage their own audiences through the BYOU Panel Management feature. Additionally, new audience and quota capabilities empower researchers to target multiple participant groups within a single study, enhancing flexibility for complex or international research initiatives. Userlytics stands out with its integration of AI throughout the research experience. The AI Study Designer assists teams in converting research objectives into structured studies, while AI Moderation intelligently prompts follow-up questions during unmoderated sessions. Once sessions conclude, AI Annotations highlight key moments, and AI Insights facilitate exploration of study data through natural-language queries linked to participant evidence. Furthermore, AI Chart Summaries expedite data interpretation, and both qualitative and quantitative reporting features help convert findings into structured, shareable reports. The inclusion of AI Transcript Translations also streamlines the analysis of feedback from global participants. In addition to its AI capabilities, Userlytics offers features that simplify research operations. The Study Pulse tool provides a centralized overview of study progress, recruitment, sessions, analysis, and next steps. Participant Waiting Lists mitigate the impact of no-shows during moderated research, while the redesigned mobile tester experience enhances ease of participation in studies. Userlytics also provides professional services and access to senior UX consultants, further enriching the research process. A key differentiator for Userlytics is its proprietary ULX Score, which evaluates dimensions such as Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance. This benchmarking framework complements both qualitative and quantitative research, offering organizations a more comprehensive understanding of their digital experiences. By combining global participant recruitment, diverse testing methodologies, AI-driven study creation and analysis, participant management, benchmarking, and expert consultancy, Userlytics enables organizations to transition efficiently from research questions to evidence-based decisions, keeping real human feedback at the forefront of the process.

Average Rating: 4.4/5.0

Total Reviews: 194

How Do G2 Users Rate Userlytics?

  • Ease of Use: 8.2/10 (Category avg: 8.9/10)
  • Invitation: 8.1/10 (Category avg: 8.5/10)
  • Survey Link: 8.7/10 (Category avg: 8.7/10)
  • Media Library: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Userlytics?

  • Seller: Userlytics
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Miami, Florida
  • LinkedIn® Page: www.linkedin.com
    124 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 32% Small

What Do G2 Reviewers Say About Userlytics?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userlytics, enjoying a seamless setup and efficient research process.
  • Users commend the responsive and friendly customer support of Userlytics, enhancing their overall research experience significantly.
  • Users highlight the easy setup of Userlytics, enabling smooth onboarding and efficient use of its features.
  • Users value the high-quality user access of Userlytics, which provides invaluable insights for effective UX strategies.
  • Users find the setup process extremely easy, enabling quick onboarding and seamless transitions to using Userlytics.
Cons
  • Users experience poor usability with Userlytics, citing a confusing interface and outdated navigation that complicate tasks.
  • Users find the interface and usability cumbersome, criticizing its outdated design and confusing navigation that hinders productivity.
  • Users criticize the poor UI design of Userlytics, finding it cumbersome, outdated, and confusing overall.
  • Users find the slow processes of Userlytics frustrating, particularly when managing tasks and navigation within the platform.
  • Users experience insufficient information due to the lack of Turkish support and limited analytics features hindering usability.

What Are Recent G2 Reviews of Userlytics?

What Are G2 Users Discussing About Userlytics?

StoryPrompt

StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, accelerate sales, and build trust faster.

Average Rating: 4.3/5.0

Total Reviews: 21

How Do G2 Users Rate StoryPrompt?

  • Ease of Use: 8.3/10 (Category avg: 8.9/10)
  • Invitation: 8.3/10 (Category avg: 8.5/10)
  • Survey Link: 8.9/10 (Category avg: 8.7/10)
  • Media Library: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind StoryPrompt?

Who Uses This Product?

  • Company Size: 48% Small, 33% Medium

What Do G2 Reviewers Say About StoryPrompt?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of StoryPrompt, allowing for hassle-free content creation and feedback collection.
  • Users value the authentic engagement of StoryPrompt, fostering personalized and meaningful interactions with customers.
  • Users commend the fantastic customer support from StoryPrompt, highlighting their responsiveness and helpfulness in resolving issues.
  • Users value the dynamic content packaging of StoryPrompt, enhancing storytelling with visuals, testimonials, and flexible video interactions.
  • Users commend the excellent customer service of StoryPrompt, highlighting prompt support and helpful guidance throughout their experience.
Cons
  • Users feel there are limited customization options, wishing for more advanced features and social media integration.
  • Users find integration issues challenging, especially with CRM tools and social media platforms, affecting ease of use.
  • Users find a lack of integrations with CRM tools and social media platforms limits StoryPrompt's functionality.
  • Users desire more advanced customization options and better social media integration for a smoother experience.
  • Users find the video organization challenging, especially with the need to download videos individually at times.

What Are Recent G2 Reviews of StoryPrompt?

Senja

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Average Rating: 4.6/5.0

Total Reviews: 22

How Do G2 Users Rate Senja?

  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Invitation: 8.5/10 (Category avg: 8.5/10)
  • Survey Link: 8.9/10 (Category avg: 8.7/10)
  • Media Library: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Senja?

  • Seller: Senja
  • Year Founded: 2022
  • HQ Location: United Kingdom
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 59% Small, 27% Medium

What Do G2 Reviewers Say About Senja?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Senja, making client interactions and video reviews seamless and efficient.
  • Users love the ease of use with Senja, especially for sending likes and client video reviews.

What Are Recent G2 Reviews of Senja?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024