# Top Free SMS Marketing Software ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 529 ### Category Stats (Aug 2026) - **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,400+ Authentic Reviews - 529+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=124128&focus%5B%5D=22329&focus%5B%5D=18815) Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, HighLevel, Klaviyo, and Textedly. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=highlevel&focus%5B%5D=klaviyo&focus%5B%5D=textedly) **Sponsored** ### TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-04T22%3A35%3A04Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=61377&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Ffree&secure%5Btoken%5D=0ba0c6edce72c7fe9861555bc92331faeb3a86fbf65588797c36906ceccb9b19&secure%5Burl%5D=https%3A%2F%2Ftextus.com%2Fplatform%2F&secure%5Burl_type%5D=custom_url) ### [Attentive](https://www.g2.com/pt/products/attentive/reviews) Attentive® é a plataforma de marketing de IA para marcas líderes, projetada para otimizar o desempenho das mensagens por meio de interações 1:1 via SMS e e-mail. Infundindo inteligência em cada etapa da jornada de compra do consumidor, a Attentive capacita as empresas a alcançarem uma comunicação hiperpersonalizada com seus clientes em grande escala. Aproveitando ferramentas impulsionadas por IA, uma abordagem voltada para dispositivos móveis, conversas bidirecionais e tecnologia de nível empresarial, a Attentive gera bilhões em receita online para marcas ao redor do mundo. Confiada por mais de 8.000 marcas líderes, como CB2, Urban Outfitters, GUESS e Dickey’s Barbeque Pit, a Attentive é a solução ideal para oferecer experiências de comércio poderosas para os consumidores com as marcas que amam. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,473 #### How Do G2 Users Rate Attentive? - **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 9.1/10) - **Relatórios:** 8.1/10 (Category avg: 8.4/10) - **Integração de API:** 8.2/10 (Category avg: 8.5/10) - **Automação:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Attentive? - **Vendedor:** [Attentive](https://www.g2.com/pt/sellers/attentive) - **Website da Empresa:** attentive.com - **Ano de Fundação:** 2016 - **Localização da Sede:** New York, New York, United States - **Twitter:** @attentivehq 9,682 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69089178717fc39bc264a596d2cc92f8f771a29d4fff34842b6db1f9cb7c69e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27249903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,508 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Marketing, Diretor de Marketing - **Top Industries:** Varejo, Vestuário e Moda - **Company Size:** 56% Small, 33% Medium #### What Do G2 Reviewers Say About Attentive? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **interface amigável** do Attentive, permitindo uma configuração rápida e navegação fácil para uma comunicação eficaz. - Os usuários elogiam o **excelente suporte ao cliente** da Attentive, destacando seus agentes prestativos e conhecedores. - Os usuários acham o Attentive **incrivelmente útil** , melhorando o engajamento do cliente com comunicação personalizada e gestão de plataforma sem complicações. - Os usuários adoram a **interface amigável** do Attentive, que garante fácil navegação e ótimo suporte ao cliente. - Os usuários valorizam a **configuração fácil** do Attentive, apreciando o processo direto e o suporte prático da equipe. ##### Cons - Os usuários acham o **preço elevado** , especialmente para marcas menores, impactando a acessibilidade geral e a gestão do orçamento. - Os usuários acham os **problemas de relatórios** complicados, observando a complexidade e o desempenho lento na criação de segmentos e na recuperação de dados. - Os usuários consideram a **falta de recursos** no Attentive, como integração e ferramentas de arrastar e soltar, uma limitação significativa. - Os usuários acham que os **recursos limitados** do Attentive impedem integrações potenciais e capacidades avançadas de segmentação. - Os usuários encontram **problemas de integração** com o Attentive, observando dificuldades na configuração e falta de conexões intuitivas com plataformas. #### What Are Recent G2 Reviews of Attentive? **["Geração de Leads Excepcional e Design Intuitivo"](https://www.g2.com/pt/survey_responses/attentive-review-11817313)** **Rating:** 5.0/5.0 stars _— Daniel M._ [Read full review](https://www.g2.com/pt/survey_responses/attentive-review-11817313) **["Pão de Açúcar –– Sua Revisão Atenta do Maine ✔️"](https://www.g2.com/pt/survey_responses/attentive-review-13130314)** **Rating:** 5.0/5.0 stars _— Jess J._ [Read full review](https://www.g2.com/pt/survey_responses/attentive-review-13130314) ### [Birdeye](https://www.g2.com/es/products/birdeye/reviews) Birdeye construye agentes de IA para marcas con múltiples ubicaciones, confiado por las marcas empresariales más grandes a nivel mundial, incluyendo Sutter Health, Aspen Dental, Sun Auto y Caesars Entertainment. Te proporcionamos compañeros de trabajo de IA en cada ubicación — para marketing, operaciones y experiencia del cliente — que realizan los trabajos que tu negocio necesita hacer empleando múltiples agentes que trabajan juntos para ganar visibilidad de IA, convertir la demanda y ofrecer una experiencia de cliente consistente. Compañeros de Trabajo de IA → Hacen los Trabajos Jay (marketing), Robin (operaciones) y Myna (experiencia del cliente) se encargan del trabajo en todas tus ubicaciones — desde la visibilidad en búsquedas de IA, reseñas, listados y redes sociales, hasta la recepción y reserva de citas, encuestas, emisión de tickets y análisis. No estás comprando características. Estás añadiendo personal de IA a cada ubicación. Así, el trabajo se realiza en cada ubicación — sin sobrecargar a tu equipo. Agentes → Hacen el Trabajo Cada compañero de trabajo emplea múltiples agentes que trabajan juntos para completar un trabajo. La forma en que esos agentes trabajan es lo que nos hace diferentes. La mayoría del software te dice lo que está sucediendo; nuestros agentes deciden qué hacer — y lo hacen, con tu aprobación. Consolidamos cada señal en cada ubicación, ya sea que esté en Birdeye o en una de tus más de 3,000 integraciones; razonan con la voz de tu marca y el contexto de la industria; y actúan — juntos — para impulsar el resultado. Así, una reseña, una campaña, una llamada perdida se convierte en un resultado final, no en una tarea pendiente en un panel de control. Listo para Empresas → Construido para Escalar SSO, registro de auditoría, HIPAA, SOC 2 y GDPR. El acceso basado en roles, las aprobaciones escalonadas y los informes a nivel de ubicación brindan a los equipos corporativos y locales el control que necesitan. Así, mantienes el control mientras la IA maneja la ejecución en cientos de ubicaciones. Con equipos en EE.UU., Reino Unido, Australia e India, Birdeye está redefiniendo cómo las empresas ganan localmente a gran escala. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,069 #### How Do G2 Users Rate Birdeye? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.1/10) - **Informes:** 9.1/10 (Category avg: 8.4/10) - **Integración de API:** 8.5/10 (Category avg: 8.5/10) - **Automatización:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Birdeye? - **Vendedor:** [Birdeye](https://www.g2.com/es/sellers/birdeye) - **Sitio web de la empresa:** www.birdeye.com - **Año de fundación:** 2012 - **Ubicación de la sede:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propietario, Gerente de Marketing - **Top Industries:** Atención hospitalaria y sanitaria, Bienes Raíces - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran Birdeye increíblemente **fácil de usar** , apreciando la configuración intuitiva y la navegación fluida para gestionar reseñas. - Los usuarios valoran la **facilidad de uso** de Birdeye, encontrando la navegación y la gestión de reseñas sencilla y eficiente. - Los usuarios valoran las características de **gestión de reseñas fácil de usar** de Birdeye, mejorando la comunicación y la reputación sin esfuerzo. - Los usuarios elogian el **excelente soporte al cliente** de Birdeye, asegurando una integración fluida y un gran éxito en la implementación. - Los usuarios aprecian la **facilidad de uso y conveniencia** de Birdeye, especialmente para gestionar reseñas y la comunicación con los pacientes. ##### Cons - Los usuarios notan las **características faltantes** en Birdeye, deseando integración con TikTok y otras mejoras. - Los usuarios señalan que la **interfaz lenta y las mejoras de IA necesarias** de Birdeye afectan la eficiencia y la experiencia del servicio al cliente. - Los usuarios encuentran **confuso gestionar las reseñas** de manera efectiva debido a problemas de integración y usabilidad del panel de control. - Los usuarios notan una **curva de aprendizaje** con la interfaz de Birdeye que puede desafiar a aquellos menos familiarizados con la tecnología. - Los usuarios encuentran que las **características limitadas** de Birdeye carecen de herramientas e integraciones completas necesarias para una mejor experiencia. #### What Are Recent G2 Reviews of Birdeye? **["Regresamos a Birdeye por una razón"](https://www.g2.com/es/survey_responses/birdeye-review-13192521)** **Rating:** 5.0/5.0 stars _— Terry Lind S._ [Read full review](https://www.g2.com/es/survey_responses/birdeye-review-13192521) **["¡Salvavidas de Gestión de Reputación!"](https://www.g2.com/es/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/es/survey_responses/birdeye-review-8930451) #### What Are G2 Users Discussing About Birdeye? - [¿Qué hace que Birdeye sea una herramienta preferida para las empresas que buscan mejorar su reputación en línea y la gestión de comentarios de los clientes?](https://www.g2.com/es/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [¿Para qué se utiliza Birdeye?](https://www.g2.com/es/discussions/what-is-birdeye-used-for) - 1 comment - [¿Son falsas las reseñas de BirdEye?](https://www.g2.com/es/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/es/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/es/discussions/what-does-birdeye-cost) - 1 comment ### [SlickText](https://www.g2.com/products/slicktext/reviews) SlickText is a comprehensive SMS marketing solution designed to help businesses establish and nurture valuable relationships with their audience through personalized and targeted text messaging. This platform offers a range of tools that enable users to effectively communicate with their customers, driving engagement and fostering loyalty. By leveraging the power of SMS, businesses can reach their audience directly on their mobile devices, ensuring timely and relevant interactions. The target audience for SlickText includes businesses of all sizes, from startups seeking to build their customer base to established enterprises looking to enhance their marketing strategies. The platform caters to various industries including restaurants, retail, churches, employee communications, nonprofits, creators, ecommerce, event venues, service-based businesses, healthcare, and more. Specific use cases for SlickText include sending promotional offers, event reminders, customer surveys, and appointment confirmations, all of which can significantly improve customer engagement and satisfaction. Key features of SlickText include user-friendly marketing tools that simplify the process of creating and managing SMS campaigns. The platform offers automated workflows that allow businesses to set up triggers for messages based on customer behavior, ensuring timely communication without the need for constant manual input. Additionally, SlickText provides advanced analytics that empower users to track the performance of their campaigns, enabling data-driven decisions that can enhance future marketing efforts. SlickText also offers more native integrations than most SMS marketing platforms, helping you connect texting with the tools your business already uses without relying on Zapier for every connection. Native integrations include ActiveCampaign, AWeber, Campaign Monitor, Constant Contact, Drip, HubSpot, Keap, Kit, Mailchimp, Make, Meta, Pinterest, Pipedrive, Salesforce, Shopify, Slack, and Zapier. For anything not listed, you can also use Zapier or Make to connect SlickText with thousands of additional apps. One of the standout benefits of SlickText is its ability to help businesses grow their subscriber lists effectively. With features designed to capture and retain customer information, users can expand their reach and increase their potential for conversions. The platform’s focus on personalized messaging allows businesses to tailor their communications to meet the specific needs and preferences of their audience, ultimately leading to higher engagement rates and improved revenue outcomes. SlickText's commitment to customer support further differentiates it in the SMS marketing landscape. With a team dedicated to assisting users at every stage of their marketing journey, businesses can feel confident in their ability to navigate the platform and maximize its features. This customer-centric approach ensures that users not only have access to powerful marketing tools but also receive the guidance they need to achieve their goals effectively. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,876 #### How Do G2 Users Rate SlickText? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 9.0/10 (Category avg: 8.5/10) - **Automation:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind SlickText? - **Seller:** [SlickText](https://www.g2.com/sellers/slicktext) - **Company Website:** www.slicktext.com - **Year Founded:** 2012 - **HQ Location:** Nashville, TN and Jamestown, NY - **Twitter:** @SlickText 683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e896ed0d40ad9e17646f48d3ab1f3ed4b29d416611a2b3de174613dfc2a7f35&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fslicktext%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Retail - **Company Size:** 67% Small, 19% Medium #### What Do G2 Reviewers Say About SlickText? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SlickText, making it simple to send important updates effortlessly. - Users praise the **helpful customer support** , noting quick responses and seamless campaign management for their business needs. - Users find the **helpful customer support** invaluable for creating and sending successful text campaigns easily. - Users find SlickText **incredibly easy to use** , appreciating its intuitive interface and seamless onboarding process. - Users appreciate the **easy communication** features of SlickText, allowing simple messaging and interaction with customers and teams. ##### Cons - Users are frustrated by the **high costs** and limitations on message usage with SlickText, impacting their overall satisfaction. - Users express confusion over the **text cost system** , often relying on support to clarify their message limits. - Users find the platform lacks **advanced automation features** , limiting flexibility in multi-step workflows and integrations. - Users find the **limited features** of SlickText restrict their ability to track analytics and customize outcomes effectively. - Users face a **steep learning curve** with SlickText's dashboard and terminology, complicating the initial setup process. #### What Are Recent G2 Reviews of SlickText? **["Effortless Mass Texting and Smart Keyword Campaigns with SlickText"](https://www.g2.com/survey_responses/slicktext-review-12927767)** **Rating:** 4.0/5.0 stars _— Nitin V._ [Read full review](https://www.g2.com/survey_responses/slicktext-review-12927767) **["Simple, robust, capable, and well-supported."](https://www.g2.com/survey_responses/slicktext-review-12666409)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/slicktext-review-12666409) #### What Are G2 Users Discussing About SlickText? - [What is SlickText used for?](https://www.g2.com/discussions/what-is-slicktext-used-for) - 3 comments ### [HighLevel](https://www.g2.com/pt/products/highlevel/reviews) HighLevel é um CRM de Vendas e Marketing tudo-em-um que atualmente impulsiona centenas de milhares de empresas em todo o mundo. A funcionalidade inclui CRM, Email, SMS bidirecional, SMS/Messenger/Instagram DM/Whatsapp/GMB Chat consolidado, Chamadas de Saída, Rastreamento de Chamadas, Gravação de Chamadas, Discador Automático, Criador de Formulários, Criador de Pesquisas, Criador de Funis, Criador de Sites, Agendamento Online, Automação de Fluxo de Trabalho, Agendamento de Mídias Sociais, Propostas, Estimativas, Faturamento, Relatórios, Webhooks e mais! Preço fixo, subcontas ilimitadas para agências que gerenciam clientes que podem ser clonadas para acelerar as configurações, e até mesmo marca branca! **Average Rating:** 4.6/5.0 **Total Reviews:** 636 #### How Do G2 Users Rate HighLevel? - **the product tem sido um bom parceiro comercial?:** 8.5/10 (Category avg: 9.1/10) - **Relatórios:** 8.8/10 (Category avg: 8.4/10) - **Integração de API:** 8.6/10 (Category avg: 8.5/10) - **Automação:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind HighLevel? - **Vendedor:** [HighLevel](https://www.g2.com/pt/sellers/highlevel) - **Website da Empresa:** gohighlevel.com - **Ano de Fundação:** 2018 - **Localização da Sede:** Dallas, Texas - **Twitter:** @gohighlevel 8,862 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website) 2,407 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, CEO - **Top Industries:** Marketing e Publicidade, Consultoria - **Company Size:** 64% Small, 3% Medium #### What Do G2 Reviewers Say About HighLevel? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários adoram a **flexibilidade e acessibilidade** do HighLevel, elogiando seus recursos abrangentes e integrações perfeitas. - Os usuários apreciam a **eficiência e o atendimento ao cliente** da HighLevel, desfrutando de opções abrangentes sem custos adicionais. - Os usuários apreciam o **excelente suporte ao cliente** da HighLevel, o que aumenta a satisfação e a funcionalidade geral. - Os usuários valorizam os **recursos extensivos** do HighLevel, aplaudindo as ferramentas inovadoras que aprimoram suas capacidades de marketing. - Os usuários valorizam as **capacidades de automação intuitiva** do HighLevel, aprimorando a funcionalidade e simplificando a gestão de clientes sem esforço. ##### Cons - Os usuários acham a **curva de aprendizado desafiadora** , pois a complexidade e as atualizações constantes podem ser avassaladoras. - Os usuários desejam **mais recursos** no HighLevel, particularmente para integrações de marketing por e-mail e transmissão ao vivo. - Os usuários encontram uma **curva de aprendizado acentuada** com o HighLevel, o que pode ser desafiador para aqueles que não estão preparados para um treinamento extenso. - Os usuários acham o HighLevel **não intuitivo** , enfrentando confusão devido à sua complexidade e extensa quantidade de informações. - Os usuários expressam frustração com o **pobre suporte ao cliente** , frequentemente recebendo respostas inúteis e vagas às suas perguntas. #### What Are Recent G2 Reviews of HighLevel? **["Onboarding Fantástico com HighLevel — Suporte Especializado, Automação e CRM Tudo-em-Um"](https://www.g2.com/pt/survey_responses/highlevel-review-13050560)** **Rating:** 5.0/5.0 stars _— Marque C._ [Read full review](https://www.g2.com/pt/survey_responses/highlevel-review-13050560) **["Excelente C \*\*\*\*\* 5 estrelas para Mari Aguilar. ela precisa de um aumento Eu vou enviar um e-mail para o chefe dela"](https://www.g2.com/pt/survey_responses/highlevel-review-12853292)** **Rating:** 5.0/5.0 stars _— Joe G._ [Read full review](https://www.g2.com/pt/survey_responses/highlevel-review-12853292) #### What Are G2 Users Discussing About HighLevel? - [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/pt/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote - [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/pt/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment - [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/pt/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote - [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/pt/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment - [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/pt/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote ### [Textedly](https://www.g2.com/pt/products/textedly/reviews) Textedly é a principal plataforma de marketing e comunicações por SMS impulsionada por IA, líder na indústria, que capacita as organizações a se conectarem perfeitamente com seus públicos através do poder do SMS, mensagens MMS e IA de última geração. Como uma solução abrangente de software de mensagens, Textedly ajuda equipes de marketing, suporte ao cliente e vendas em PMEs e empresas globais a entregar campanhas altamente personalizadas, notificações oportunas e interações automatizadas de duas vias. Ao combinar agentes avançados de voz e mensagens com criação robusta de campanhas e gerenciamento de contatos, Textedly serve como o centro de comando definitivo tudo-em-um para o engajamento do cliente. Principais Recursos e Benefícios: • Poderosos Agentes de Voz e Mensagens com IA: Eleve suas comunicações com IA inteligente e conversacional. Implante agentes autônomos de texto e voz para lidar com suporte ao cliente 24/7, responder a perguntas frequentes, qualificar leads e impulsionar o engajamento em escala sem intervenção humana. • Mensagens em Massa por SMS e MMS: Envie mensagens de texto de alto volume (400.000) e mensagens multimídia ricas com IDs de remetente personalizáveis, garantindo que sua marca se destaque e entregue conteúdo personalizado instantaneamente. • Caixa de Entrada de Mensagens de Duas Vias: Centralize respostas e conversas de equipe em uma caixa de entrada compartilhada e em tempo real para um engajamento do cliente contínuo e de alto toque. • Agendamento Automatizado e Campanhas de Gotejamento: Construa fluxos de mensagens sofisticados. Crie sequências de gotejamento únicas, recorrentes ou complexas com janelas de entrega precisas otimizadas para os fusos horários do seu público. • Segmentação de Contatos e Gerenciamento de Listas: Construa listas dinâmicas e altamente segmentadas com base em campos personalizados, tags e fontes de importação para garantir que a mensagem certa sempre alcance o usuário certo. • Enriquecimento de Contatos com Signal AI: Desbloqueie inteligência de público sem precedentes com Signal AI. Enriqueça instantaneamente seus perfis de contato quando disponível, recuperando nomes e sobrenomes, endereços de e-mail, permitindo que você hiper-personalize seu alcance e se conecte com seu público em um nível mais profundo. Pontos de Valor Adicional: • Processamento de Pagamentos Integrado: Transforme conversas em conversões. Colete pagamentos com segurança com sua própria conta de comerciante de cartão de crédito e envie links de checkout móvel diretamente dentro dos threads de SMS para simplificar drasticamente as transações. • Gestão de Reputação e Avaliações do Google: Acelere o crescimento da sua marca com ferramentas integradas projetadas para solicitar, gerenciar e otimizar automaticamente suas avaliações online. • Biblioteca de Modelos e Tokens de Personalização: Lance campanhas mais rapidamente usando uma biblioteca de modelos pré-construídos e campos inteligentes dinâmicos (por exemplo, {{FirstName}}) para maximizar a relevância da mensagem e as taxas de conversão. Por que Escolher Textedly? Ao unificar mensagens em massa escaláveis, agentes inteligentes de voz e texto com IA, campanhas de gotejamento automatizadas e processamento de pagamentos sem interrupções, Textedly vai muito além do marketing de texto tradicional. Fornecemos um ecossistema de última geração, rico em recursos, para organizações que exigem comunicação inovadora, eficaz e automatizada com seus públicos. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate Textedly? - **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 9.1/10) - **Relatórios:** 8.1/10 (Category avg: 8.4/10) - **Integração de API:** 8.0/10 (Category avg: 8.5/10) - **Automação:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Textedly? - **Vendedor:** [Textedly](https://www.g2.com/pt/sellers/textedly) - **Website da Empresa:** www.textedly.com - **Ano de Fundação:** 2015 - **Localização da Sede:** Los Angeles, CA - **Twitter:** @textedly\_ 400 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bde44e1978ea2dc931990cb78c8ef78bc8eb746a281bbe06acb194bd63ec629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18029956%2F&secure%5Burl_type%5D=linkedin_company_website) 14 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, CEO - **Top Industries:** Gestão de Organizações Sem Fins Lucrativos, Imóveis - **Company Size:** 66% Small, 28% Medium #### What Do G2 Reviewers Say About Textedly? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam o Textedly por seu **suporte ao cliente responsivo** , ajudando-os a navegar no marketing por SMS com facilidade e confiança. - Os usuários acham o Textedly notavelmente **fácil de usar** , com uma interface intuitiva que simplifica o agendamento e o rastreamento de mensagens em massa. - Os usuários apreciam o **suporte ao cliente útil** da Textedly, resolvendo rapidamente os problemas e garantindo experiências de marketing por SMS sem problemas. - Os usuários apreciam as **capacidades de comunicação fáceis** do Textedly, melhorando significativamente o engajamento e as taxas de resposta dos clientes. - Os usuários adoram a **eficiência das mensagens de texto** com o Textedly, economizando tempo e melhorando as confirmações de compromissos. ##### Cons - Os usuários acham que os preços do Textedly são **caros** , especialmente com taxas para recursos que deveriam estar incluídos nos planos básicos. - Os usuários estão desapontados com os **recursos ausentes** , como armazenamento de lista de texto e preços mais altos do que o esperado para capacidades adicionais. - Os usuários expressam preocupações sobre **problemas de SMS** , como expiração de mensagens, contagem de caracteres e funcionalidade limitada do aplicativo. - Os usuários acham a **curva de aprendizado desafiadora** com a configuração e os processos iniciais sendo complexos e pouco claros. - Os usuários acham que os **recursos limitados de mensagens** do Textedly restringem sua eficiência e flexibilidade de comunicação. #### What Are Recent G2 Reviews of Textedly? **["Textedly tornou nosso marketing muito mais fácil"](https://www.g2.com/pt/survey_responses/textedly-review-13098157)** **Rating:** 4.5/5.0 stars _— Team S._ [Read full review](https://www.g2.com/pt/survey_responses/textedly-review-13098157) **["Textedly é fácil de usar com um suporte ao cliente verdadeiramente de primeira linha"](https://www.g2.com/pt/survey_responses/textedly-review-13041290)** **Rating:** 5.0/5.0 stars _— Bethany V._ [Read full review](https://www.g2.com/pt/survey_responses/textedly-review-13041290) #### What Are G2 Users Discussing About Textedly? - [What is Textedly used for?](https://www.g2.com/pt/discussions/what-is-textedly-used-for) - 1 comment - [What are the features of SMS?](https://www.g2.com/pt/discussions/textedly-what-are-the-features-of-sms) - [Quanto custa o Textedly?](https://www.g2.com/pt/discussions/how-much-does-textedly-cost) - 2 comments - [Como você usa o Textedly?](https://www.g2.com/pt/discussions/how-do-you-use-textedly) - 3 comments - [What is Textedly?](https://www.g2.com/pt/discussions/what-is-textedly) - 2 comments ### [Klaviyo](https://www.g2.com/pt/products/klaviyo/reviews) Klaviyo é a plataforma tudo-em-um que ajuda empresas B2C a crescer integrando marketing, análises e atendimento ao cliente em uma única solução. Impulsionado por dados unificados e IA embutida, Klaviyo capacita empresas B2C: - Orquestre seu marketing por e-mail, marketing por SMS, RCS, push, WhatsApp, avaliações, formulários e anúncios em uma única plataforma - Sincronize com mais de 400 ferramentas para capturar e unificar dados de comportamento - Mensagens, segmentos, tempo e criatividade otimizados por IA para aumentar conversões - Desbloqueie análises como RFM, relatórios de funil e insights de catálogo Ao capturar cada clique, compra e conversa em um perfil unificado, Klaviyo impulsiona a automação de marketing que conduz jornadas personalizadas e baseadas em gatilhos em todos os canais - sem necessidade de ferramentas extras ou configuração complexa. Junte-se a mais de 170.000 empresas que usam Klaviyo para criar uma verdadeira experiência omnicanal para seus clientes. Para saber mais sobre Klaviyo ou solicitar uma demonstração, visite www.klaviyo.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,313 #### How Do G2 Users Rate Klaviyo? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 9.1/10) - **Relatórios:** 8.6/10 (Category avg: 8.4/10) - **Integração de API:** 8.8/10 (Category avg: 8.5/10) - **Automação:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Klaviyo? - **Vendedor:** [Klaviyo](https://www.g2.com/pt/sellers/klaviyo) - **Website da Empresa:** www.klaviyo.com - **Ano de Fundação:** 2012 - **Localização da Sede:** Boston, Massachusetts - **Twitter:** @klaviyo 22,042 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf0686a2fa7814509c58ab9fe4a619a5e97259e7fe70e0f0c792644be6279c7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2908815%2F&secure%5Burl_type%5D=linkedin_company_website) 2,983 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, CEO - **Top Industries:** Varejo, Marketing e Publicidade - **Company Size:** 81% Small, 16% Medium #### What Do G2 Reviewers Say About Klaviyo? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do Klaviyo, achando-o intuitivo para gerenciar campanhas e treinar outros. - Os usuários adoram a **automação poderosa** do Klaviyo, permitindo campanhas de email marketing fáceis, eficazes e personalizadas. - Os usuários valorizam a **automação poderosa** do Klaviyo, permitindo campanhas personalizadas que aumentam o engajamento e impulsionam a receita. - Os usuários adoram o **agendamento e as integrações perfeitas** do Klaviyo, melhorando o gerenciamento de campanhas em várias plataformas. - Os usuários adoram a **fácil integração** do Klaviyo, melhorando campanhas personalizadas e conectando-se efetivamente com os clientes. ##### Cons - Os usuários acham o Klaviyo **caro** com suporte limitado, o que pode ser opressivo para iniciantes. - Os usuários acham a **curva de aprendizado íngreme** no Klaviyo, especialmente os novatos que têm dificuldade com seus recursos não intuitivos. - Os usuários expressam preocupações sobre **recursos ausentes** no Klaviyo, incluindo opções limitadas de canais e suporte ao cliente lento. - Os usuários acham que os **recursos limitados** do Klaviyo prejudicam sua experiência, faltando profundidade e versatilidade para a gestão de marcas. - Os usuários experimentam **suporte ao cliente ruim** , com acesso limitado e tempos de resposta lentos, especialmente no plano gratuito. #### What Are Recent G2 Reviews of Klaviyo? **["Plataforma Fácil de Usar para Automação de Marketing por Email"](https://www.g2.com/pt/survey_responses/klaviyo-review-12959044)** **Rating:** 4.0/5.0 stars _— Mohd danish K._ [Read full review](https://www.g2.com/pt/survey_responses/klaviyo-review-12959044) **["Klaviyo Torna a Automação de Email Simples, Poderosa e Confiável"](https://www.g2.com/pt/survey_responses/klaviyo-review-12738916)** **Rating:** 4.5/5.0 stars _— Tejas K._ [Read full review](https://www.g2.com/pt/survey_responses/klaviyo-review-12738916) #### What Are G2 Users Discussing About Klaviyo? - [Para que é usado o Klaviyo?](https://www.g2.com/pt/discussions/what-is-klaviyo-used-for) - 2 comments - [O que é o rastreamento UTM Klaviyo?](https://www.g2.com/pt/discussions/what-is-utm-tracking-klaviyo) - 3 comments - [Como integrar o Klaviyo?](https://www.g2.com/pt/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote - [O Klaviyo integra-se com o Shopify?](https://www.g2.com/pt/discussions/does-klaviyo-integrate-with-shopify) - 2 comments - [Is Klaviyo a CRM?](https://www.g2.com/pt/discussions/is-klaviyo-a-crm) ### [Braze](https://www.g2.com/es/products/braze/reviews) Braze es la plataforma líder de compromiso con el cliente que empodera a las marcas para ser absolutamente atractivas.™ Braze ayuda a las marcas a ofrecer grandes experiencias al cliente que generan valor tanto para los consumidores como para sus negocios. Construido sobre una base de inteligencia componible, BrazeAI™ permite a los mercadólogos combinar y activar agentes de IA, modelos y características en cada punto de contacto a lo largo de la Plataforma de Compromiso con el Cliente de Braze para un compromiso más inteligente, rápido y significativo con el cliente. Desde la mensajería multicanal y la orquestación de viajes hasta la toma de decisiones y optimización impulsadas por IA, Braze permite a las empresas convertir la acción en interacción a través de experiencias personalizadas, autónomas y 1:1. Braze ha sido repetidamente reconocido como Líder en tecnología de marketing por analistas de la industria, y fue votado como un “Mejor Producto de Software de Marketing y Publicidad Digital” por G2 en 2025. Braze también fue nombrado como una de las Mejores Empresas para Trabajar en 2025 por U.S. News & World Report, una de las Mejores Empresas de América en 2025 por Newsweek, y uno de los Mejores Lugares para Trabajar en Tecnología™ en 2025 por Great Place To Work®. La empresa tiene su sede en Nueva York con 15 oficinas en las Américas, EMEA y APAC. Aprende más en braze.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,665 #### How Do G2 Users Rate Braze? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 9.1/10) - **Informes:** 7.9/10 (Category avg: 8.4/10) - **Integración de API:** 7.9/10 (Category avg: 8.5/10) - **Automatización:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Braze? - **Vendedor:** [Braze](https://www.g2.com/es/sellers/braze) - **Sitio web de la empresa:** www.braze.com - **Año de fundación:** 2011 - **Ubicación de la sede:** New York - **Twitter:** @Braze 16,323 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5637ca0a6d3df02c8ef323e24bdd7e17a8bbb7dc9ec02cdf7be16ac67b91549e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F792882%2F&secure%5Burl_type%5D=linkedin_company_website) 2,297 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de CRM, Especialista en CRM - **Top Industries:** Servicios Financieros, Marketing y publicidad - **Company Size:** 54% Medium, 27% Large #### What Do G2 Reviewers Say About Braze? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian Braze por su **diseño intuitivo y fácil de usar** , lo que lo hace fácil de aprender y escalable a las necesidades. - Los usuarios encuentran que la **interfaz intuitiva** de Braze facilita el aprendizaje fácil y la implementación efectiva de campañas de mensajería personalizada. - Los usuarios aprecian las capacidades de **automatización sin esfuerzo** de Braze, que permiten campañas de mensajería multicanal y personalización sin problemas. - Los usuarios elogian a Braze por su **atención al cliente receptiva** , haciendo que la experiencia de implementación y uso sea fluida y agradable. - Los usuarios aprecian las **capacidades de multitarea fáciles de usar** de Braze, que permiten una comunicación estable y efectiva a través de diversos canales. ##### Cons - Los usuarios encuentran la **curva de aprendizaje empinada** , requiriendo tiempo y apoyo para comprender completamente la plataforma y las características de Braze. - Los usuarios sienten que la falta de **funciones faltantes** obstaculiza su experiencia, particularmente en las capacidades de personalización e informes. - Los usuarios encuentran que Braze puede parecer **demasiado complejo para encuestas simples** y que su precio carece de transparencia, lo que complica su uso. - Los usuarios sienten que las **características limitadas** de Braze dificultan el análisis efectivo y la recopilación de comentarios, afectando la usabilidad para tareas simples. - Los usuarios enfrentan una **curva de aprendizaje pronunciada** con Braze, lo que hace que la incorporación inicial y el dominio de las funciones sean desafiantes. #### What Are Recent G2 Reviews of Braze? **["Navegación tranquila"](https://www.g2.com/es/survey_responses/braze-review-8154150)** **Rating:** 5.0/5.0 stars _— Ákos V._ [Read full review](https://www.g2.com/es/survey_responses/braze-review-8154150) **["Plataforma poderosa de compromiso multicanal"](https://www.g2.com/es/survey_responses/braze-review-7258144)** **Rating:** 4.0/5.0 stars _— Usuario verificado en Salud, bienestar y fitness_ [Read full review](https://www.g2.com/es/survey_responses/braze-review-7258144) ### [Sinch Engage](https://www.g2.com/pt/products/sinch-engage/reviews) Sinch Engage (anteriormente MessageMedia) é uma poderosa plataforma de mensagens tudo-em-um que ajuda as empresas a se conectarem com seus clientes de forma mais rápida, pessoal e em escala. Com o respaldo de mais de 20 anos de experiência da Sinch em mensagens empresariais e confiada por mais de 40.000 empresas em todo o mundo, a plataforma combina confiabilidade de nível empresarial com design amigável, permitindo que equipes de qualquer tamanho entreguem conversas que constroem confiança e geram resultados. Com o Sinch Engage, as empresas podem gerenciar todos os seus canais de mensagens em um espaço de trabalho centralizado — incluindo SMS, MMS, WhatsApp, RCS e mais. Seja enviando campanhas de marketing, atualizações transacionais ou fornecendo suporte ao cliente em tempo real, você pode alcançar seus clientes onde eles estão, nos dispositivos que usam todos os dias. A plataforma facilita a ampliação do alcance personalizado com recursos como: - Caixa de entrada unificada para colaboração sem interrupções - Mensagens bidirecionais para resolver consultas rapidamente - Modelos compartilhados e assistente de escrita com IA para respostas mais rápidas - Respostas automáticas e segmentação para fluxos de trabalho mais inteligentes - Análises e relatórios de entrega para acompanhar o desempenho - Manipulação segura de dados com entregabilidade líder do setor O Sinch Engage também se integra diretamente com mais de 85 ferramentas populares — incluindo HubSpot, Salesforce, Zoho CRM e NetSuite — para que você possa simplificar fluxos de trabalho sem adicionar complexidade. As empresas podem escolher entre números virtuais, de código curto ou gratuitos e expandir-se por regiões com confiança, respaldadas por 100% de segurança e conformidade. Começar é simples. Com preços transparentes, sem necessidade de desenvolvedor e um teste gratuito de 14 dias, as equipes podem estar operacionais em minutos. De varejistas e marcas de fitness a startups e empresas globais, milhares de organizações usam o Sinch Engage para enviar campanhas, gerenciar conversas bidirecionais e fornecer suporte móvel sem sistemas de tickets complicados. Seja seu objetivo aumentar o engajamento, melhorar o suporte ao cliente ou impulsionar a lealdade a longo prazo, o Sinch Engage torna simples conectar-se com os clientes de maneiras que parecem pessoais, confiáveis e impactantes. **Average Rating:** 4.5/5.0 **Total Reviews:** 61 #### How Do G2 Users Rate Sinch Engage? - **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 9.1/10) - **Relatórios:** 8.1/10 (Category avg: 8.4/10) - **Integração de API:** 8.1/10 (Category avg: 8.5/10) - **Automação:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sinch Engage? - **Vendedor:** [Sinch](https://www.g2.com/pt/sellers/sinch) - **Website da Empresa:** www.sinch.com - **Ano de Fundação:** 2008 - **Localização da Sede:** Stockholm, Sweden - **Twitter:** @wearesinch 3,648 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website) 4,371 funcionários no LinkedIn® #### Who Uses This Product? - **Company Size:** 56% Small, 35% Medium #### What Do G2 Reviewers Say About Sinch Engage? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **rápida capacidade de resposta** do Sinch Engage, garantindo assistência oportuna em situações urgentes. - Os usuários elogiam o **suporte ao cliente eficiente** do Sinch Engage, resolvendo questões urgentes de forma rápida e satisfatória. - Os usuários apreciam a **facilidade de uso** do Sinch Engage, valorizando as resoluções rápidas e os processos de configuração simples. - Os usuários valorizam a **configuração fácil** do Sinch Engage, tornando-o eficiente para resolver situações urgentes prontamente. - Os usuários valorizam a **eficiência** do Sinch Engage, resolvendo questões urgentes rapidamente e garantindo uma configuração tranquila. ##### Cons - Os usuários acham que o recurso de **informações insuficientes** limita a identificação do destinatário, levando a confusão na comunicação. - Os usuários enfrentam **problemas de identificação** com o Sinch Engage, pois os destinatários não conseguem reconhecer facilmente os chamadores pelo nome ou número. - Os usuários enfrentam dificuldades com **recursos limitados de mensagens de texto** no Sinch Engage, tornando difícil para os destinatários reconhecê-los. - Os usuários acham os **problemas de link** frustrantes, pois os destinatários não conseguem identificá-los facilmente através do número de trabalho ou nome. - Os usuários enfrentam **problemas de mensagens** enquanto os destinatários têm dificuldade em identificar os remetentes pelos seus números de trabalho ou nomes. #### What Are Recent G2 Reviews of Sinch Engage? **["Solução de SMS Simples, Eficaz e Confiável"](https://www.g2.com/pt/survey_responses/sinch-engage-review-12462537)** **Rating:** 4.0/5.0 stars _— Hazel d._ [Read full review](https://www.g2.com/pt/survey_responses/sinch-engage-review-12462537) **["Suporte Excepcionalmente Útil, Configuração Sem Esforço"](https://www.g2.com/pt/survey_responses/sinch-engage-review-12407794)** **Rating:** 5.0/5.0 stars _— Madeline A._ [Read full review](https://www.g2.com/pt/survey_responses/sinch-engage-review-12407794) #### What Are G2 Users Discussing About Sinch Engage? - [Para que é usada a API/Gateway de SMS da MessageMedia?](https://www.g2.com/pt/discussions/what-is-messagemedia-sms-api-gateway-used-for) - [What are platforms for communication?](https://www.g2.com/pt/discussions/what-are-platforms-for-communication) - [What is the importance of messenger?](https://www.g2.com/pt/discussions/what-is-the-importance-of-messenger) - [What is Messenger communication?](https://www.g2.com/pt/discussions/what-is-messenger-communication) - [Is Messenger a communication Platform?](https://www.g2.com/pt/discussions/is-messenger-a-communication-platform) ### [Close](https://www.g2.com/it/products/close/reviews) Close è un CRM per le vendite con chiamate integrate, SMS, email, automazione e AI, progettato per fondatori, startup, agenzie e team di vendita in crescita. La piattaforma aiuta le aziende a gestire i lead, comunicare con i potenziali clienti, tracciare le opportunità e automatizzare il follow-up da un unico sistema. Close è comunemente utilizzato da team che desiderano che il loro CRM supporti l'esecuzione delle vendite, non solo l'archiviazione dei dati dei clienti. Gli utenti possono chiamare, inviare email, messaggi di testo, gestire pipeline, assegnare compiti, creare flussi di lavoro, eseguire sequenze di contatto e tracciare l'attività di vendita direttamente all'interno della piattaforma. Close è costruito per aziende guidate dai fondatori, startup, piccole imprese, agenzie, società di reclutamento, aziende di coaching, team di servizi finanziari, aziende SaaS e team di vendita interna. Supporta team che vanno dai singoli fondatori a organizzazioni di vendita con più di 100 rappresentanti. Le capacità chiave includono: • Gestione del CRM e delle pipeline per tracciare lead, contatti, opportunità, attività e relazioni con i clienti • Chiamate, SMS ed email integrate, con la cronologia delle comunicazioni collegata ai record dei clienti • Automazione delle vendite per flussi di lavoro, sequenze, instradamento dei lead, gestione dei compiti e follow-up • Power Dialer e Predictive Dialer per team che gestiscono flussi di lavoro di vendita outbound ad alto volume o di reclutamento • Reportistica e analisi per la visibilità della pipeline, il tracciamento delle attività, le previsioni e le prestazioni di vendita • Chloe, l'agente AI integrato direttamente in Close, che può aiutare a qualificare i lead, prenotare riunioni, seguire i potenziali clienti, ricercare account, arricchire i record, riassumere le conversazioni e aggiornare i dati del CRM Chloe opera all'interno di Close, dove i record dei clienti, le conversazioni, le attività, le opportunità e i flussi di lavoro sono già presenti. Questo permette a Chloe di agire utilizzando il contesto del CRM, piuttosto che funzionare come uno strumento AI autonomo collegato tramite integrazioni separate. I team possono utilizzare Chloe per coinvolgere nuovi lead, riattivare opportunità dormienti, catturare dati di qualificazione, programmare riunioni e passare conversazioni qualificate a rappresentanti di vendita umani quando appropriato. Combinando CRM, comunicazione, automazione, reportistica e flussi di lavoro di vendita assistiti dall'AI in un'unica piattaforma, Close aiuta i team a ridurre il lavoro manuale, migliorare la velocità di contatto, mantenere la coerenza del follow-up e gestire più attività di vendita senza aggiungere complessità operativa non necessaria. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,042 #### How Do G2 Users Rate Close? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.3/10 (Category avg: 9.1/10) - **Segnalazione:** 9.0/10 (Category avg: 8.4/10) - **Integrazione API:** 9.1/10 (Category avg: 8.5/10) - **Automazione:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Close? - **Venditore:** [Close](https://www.g2.com/it/sellers/close) - **Sito web dell'azienda:** close.com - **Anno di Fondazione:** 2013 - **Sede centrale:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States - **Twitter:** @Close 6,592 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website) 213 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing e pubblicità, Software per computer - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About Close? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Close **molto facile da usare** , con integrazioni senza soluzione di continuità che semplificano i processi e migliorano la produttività. - Gli utenti apprezzano l' **interfaccia intuitiva** di Close, che consente flussi di lavoro fluidi sia per i team di vendita interni che esterni. - Gli utenti elogiano le **funzionalità di comunicazione complete** di Close, migliorando l'efficienza nella gestione delle interazioni con i clienti senza sforzo. - Gli utenti elogiano l' **interfaccia intuitiva** di Close, rendendo la gestione dei lead e i follow-up incredibilmente fluidi ed efficienti. - Gli utenti amano il **design intuitivo del cruscotto** di Close, apprezzando le sue funzionalità semplificate e l'esperienza facile da usare. ##### Cons - Gli utenti trovano che le **funzionalità mancanti** sull'app mobile limitano la funzionalità rispetto alla versione desktop. - Gli utenti spesso affrontano **problemi di chiamata** come disconnessioni dai dispositivi, che influenzano la loro esperienza complessiva con Close. - Gli utenti trovano le **funzionalità limitate** di Close frustranti, soprattutto per le esigenze B2C e quando necessitano di più opzioni operative. - Gli utenti trovano le **opzioni di personalizzazione limitate** frustranti, ostacolando la creazione di report avanzati e dashboard personalizzati. - Gli utenti trovano la **curva di apprendimento impegnativa** a causa delle complessità di fusione e delle opzioni di personalizzazione limitate in Close. #### What Are Recent G2 Reviews of Close? **["Configurazione Facile, Integrazione Email Senza Soluzione di Continuità e Supporto Reattivo"](https://www.g2.com/it/survey_responses/close-review-13148546)** **Rating:** 4.5/5.0 stars _— Stefano M._ [Read full review](https://www.g2.com/it/survey_responses/close-review-13148546) **["Comunicazione produttiva, necessita di una migliore visibilità dei dati"](https://www.g2.com/it/survey_responses/close-review-13143531)** **Rating:** 4.0/5.0 stars _— Mateo A._ [Read full review](https://www.g2.com/it/survey_responses/close-review-13143531) #### What Are G2 Users Discussing About Close? - [A cosa serve Close?](https://www.g2.com/it/discussions/close-what-is-close-used-for) - 2 comments - [A cosa serve Close?](https://www.g2.com/it/discussions/what-is-close-used-for) - 1 comment ### [Salesmsg](https://www.g2.com/pt/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 é a plataforma de conversação que torna cada interação com o cliente visível, rastreável e profissional: desde o primeiro texto até um relacionamento duradouro com o cliente. As vendas se fecham mais rápido quando cada lead recebe uma resposta em menos de 60 segundos. O marketing realiza campanhas de SMS que realmente são lidas, com uma taxa de abertura de 98%. O suporte lida com mais conversas sem aumentar o número de funcionários. Agentes de IA trabalham em todas as equipes e em todas as etapas do funil, respondendo, qualificando, encaminhando e fazendo follow-up automaticamente. Funciona dentro do seu CRM. Cada texto e registro de chamada é automaticamente registrado no contato. Sua equipe permanece responsável e cada gerente vê exatamente o que está acontecendo. O que o Salesmsg pode fazer pela sua equipe: • Vendas: resposta inicial automatizada, caixa de entrada compartilhada, visibilidade total do representante • Marketing: transmissões, campanhas segmentadas, sequências acionadas por CRM • Suporte: Agentes de IA que lidam com entradas 24/7, escalando quando necessário Resultados Reais: • Redução do trabalho diário de recrutamento de 4 horas para 30 minutos com qualificação por IA • Redução do tempo médio de resposta a leads de 27 para 21 minutos • Aumento de representantes atingindo a cota de 3 para 13 após adicionar visibilidade de conversação • Aumento de 88% na taxa de resposta com Agentes de IA em comparação com o follow-up manual Conversas reais. Resultados reais. É assim que sua equipe constrói relacionamentos duradouros com os clientes usando o Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 408 #### How Do G2 Users Rate Salesmsg? - **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 9.1/10) - **Relatórios:** 8.2/10 (Category avg: 8.4/10) - **Integração de API:** 8.1/10 (Category avg: 8.5/10) - **Automação:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Salesmsg? - **Vendedor:** [Salesmsg](https://www.g2.com/pt/sellers/salesmsg) - **Website da Empresa:** www.SalesMessage.com - **Ano de Fundação:** 2017 - **Localização da Sede:** Delray Beach, FL - **Twitter:** @salesmsg 148 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website) 44 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Vendas - **Top Industries:** Saúde, Bem-estar e Fitness, Imóveis - **Company Size:** 68% Small, 27% Medium #### What Do G2 Reviewers Say About Salesmsg? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam a **facilidade de uso** do Salesmsg, achando-o intuitivo e conveniente para a comunicação com pacientes. - Os usuários acham que o Salesmsg facilita a **comunicação fácil** , permitindo uma interação eficaz sem perturbar muito os pacientes. - Os usuários valorizam a **fácil integração** com o HubSpot, melhorando a comunicação e a eficiência do fluxo de trabalho em seus processos de vendas. - Os usuários valorizam a **integração perfeita** do Salesmsg com o HubSpot, melhorando a eficiência da comunicação e do suporte. - Os usuários valorizam o **suporte ao cliente responsivo** do Salesmsg, melhorando sua experiência geral e a resolução de problemas. ##### Cons - Os usuários desejam um **modo escuro** e a capacidade de enviar **imagens grandes** , observando que essas funcionalidades ausentes melhoram a usabilidade. - Os usuários enfrentam **problemas de mensagens** com entrega e limitações, impactando sua experiência geral de envio de mensagens. - Os usuários enfrentam **problemas de envio** com painéis em branco e falta de feedback sobre a entrega de mensagens, impactando a usabilidade. - Os usuários relatam **problemas de entrega de SMS** que podem atrasar a visualização das mensagens e causar chamadas inesperadas durante o envio de textos. - Os usuários acham o **carregamento lento** do aplicativo móvel frustrante, muitas vezes levando à dependência da versão para desktop. #### What Are Recent G2 Reviews of Salesmsg? **["Plataforma Fácil de Navegar com Atualizações Regulares e Suporte Destacado"](https://www.g2.com/pt/survey_responses/salesmsg-review-12509445)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Varejo_ [Read full review](https://www.g2.com/pt/survey_responses/salesmsg-review-12509445) **["A interface intuitiva do Salesmsg torna o início sem esforço"](https://www.g2.com/pt/survey_responses/salesmsg-review-12949481)** **Rating:** 4.0/5.0 stars _— Hannah G._ [Read full review](https://www.g2.com/pt/survey_responses/salesmsg-review-12949481) #### What Are G2 Users Discussing About Salesmsg? - [Para que serve o Salesmsg?](https://www.g2.com/pt/discussions/what-is-salesmsg-used-for) ### [EZ Texting](https://www.g2.com/products/ez-texting/reviews) Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 #### How Do G2 Users Rate EZ Texting? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.5/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind EZ Texting? - **Seller:** [EZ Texting](https://www.g2.com/sellers/ez-texting) - **Company Website:** www.eztexting.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @EzTexting 2,611 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e87889cb5501796f1ddab1b84b967e54ba6f46cb1d581524fb62b558a2f313d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1439495%2F&secure%5Burl_type%5D=linkedin_company_website) 96 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 65% Small, 29% Medium #### What Do G2 Reviewers Say About EZ Texting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. ##### Cons - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. #### What Are Recent G2 Reviews of EZ Texting? **["Prioritized Notifications"](https://www.g2.com/survey_responses/ez-texting-review-4482196)** **Rating:** 4.0/5.0 stars _— Jim D._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-4482196) **["It is in fact EZ"](https://www.g2.com/survey_responses/ez-texting-review-10940577)** **Rating:** 5.0/5.0 stars _— Matt ._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-10940577) #### What Are G2 Users Discussing About EZ Texting? - [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/discussions/what-technology-is-used-to-send-texts) - [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) - 1 comment ### [Textla](https://www.g2.com/products/textla/reviews) Textla is an SMS marketing platform specifically designed for small businesses, enabling them to connect with their customers through efficient and effective text messaging. This solution addresses the growing need for businesses to engage with their audience in a direct and personal manner, leveraging the popularity and immediacy of SMS communication. With Textla, businesses can easily send bulk SMS campaigns, manage customer interactions, and analyze performance metrics, all from a user-friendly interface. The target audience for Textla primarily includes small business owners and marketers who are looking for cost-effective ways to enhance their customer engagement strategies. Many small businesses face challenges in reaching their customers through traditional marketing channels, which can be costly and less effective. Textla offers a straightforward approach to SMS marketing, allowing users to set up keyword opt-ins that facilitate customer subscriptions and streamline communication. This feature is particularly beneficial for businesses aiming to build a loyal customer base and increase retention rates. Key features of Textla include bulk SMS campaign capabilities, which allow businesses to send promotional messages, updates, and reminders to a large audience simultaneously. Additionally, the platform supports two-way texting, enabling businesses to engage in real-time conversations with their customers. This interactive feature fosters a sense of community and responsiveness, which is crucial for customer satisfaction. Users can also track analytics to measure the effectiveness of their campaigns, providing insights into open rates, engagement levels, and overall deliverability. Textla stands out in the SMS marketing category due to its affordability and ease of use. The platform is designed with small businesses in mind, ensuring that even those with limited marketing budgets can access powerful communication tools. By simplifying the process of SMS marketing, Textla empowers users to create and manage campaigns without the need for extensive technical knowledge. This accessibility, combined with robust features, makes Textla a valuable asset for small businesses looking to enhance their marketing efforts and foster stronger customer relationships. **Average Rating:** 5.0/5.0 **Total Reviews:** 136 #### How Do G2 Users Rate Textla? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 8.7/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Textla? - **Seller:** [Textla](https://www.g2.com/sellers/textla) - **Company Website:** www.textla.com - **HQ Location:** Chattanooga, Tennessee - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbfd1f96ca4c97dfc5e86b726c048b7052442635625f577fcdd911826e7c20c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftextla-com%2F&secure%5Burl_type%5D=linkedin_company_website) 22 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 92% Small, 5% Medium #### What Do G2 Reviewers Say About Textla? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Textla, highlighting its simple dashboard and responsive customer support. - Users commend Textla's **outstanding customer support** , highlighting exemplary assistance that resolves issues effectively and efficiently. - Users highlight the **user-friendliness** of Textla, finding it simple to learn and effective for their business needs. - Users find Textla's **ease of use and lead management** invaluable for effectively marketing and growing their businesses. - Users love Textla's **affordable pricing** , finding it unmatched while enhancing their campaign operations effortlessly. ##### Cons - Users express frustration with **SMS issues** , particularly concerning charges for incoming texts and credit structure. - Users face challenges with **campaign management issues** , including inbox limitations and difficulties in handling unsubscribed contacts. - Users find the **pricing excessive** , noting that personalized texting is costly and limits message length significantly. - Users express a desire for improved **integration options** , particularly with CRMs and third-party services like Zapier. - Users note a **small learning curve** initially, requiring time to master the dashboard and optimize its use. #### What Are Recent G2 Reviews of Textla? **["Affordable SMS Service with Seamless Setup"](https://www.g2.com/survey_responses/textla-review-13146200)** **Rating:** 5.0/5.0 stars _— Meagan C._ [Read full review](https://www.g2.com/survey_responses/textla-review-13146200) **["Efficient Messaging Platform with Room for Improvement"](https://www.g2.com/survey_responses/textla-review-13109709)** **Rating:** 5.0/5.0 stars _— Michael A._ [Read full review](https://www.g2.com/survey_responses/textla-review-13109709) ### [Constant Contact](https://www.g2.com/products/constant-contact/reviews) We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com **Average Rating:** 4.1/5.0 **Total Reviews:** 7,232 #### How Do G2 Users Rate Constant Contact? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 7.4/10 (Category avg: 8.5/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Constant Contact? - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Company Website:** www.constantcontact.com - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact 67,137 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8b1f70774b20876cbd6f2e58e03d1e39c91352c8e3e3b2c4795aca37ecef11c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstant-contact%2F&secure%5Burl_type%5D=linkedin_company_website) 1,147 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 70% Small, 23% Medium #### What Do G2 Reviewers Say About Constant Contact? _AI-generated summary from verified user reviews_ ##### Pros - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. ##### Cons - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. #### What Are Recent G2 Reviews of Constant Contact? **["Easy, Professional Email Campaigns with Great Templates and Analytics"](https://www.g2.com/survey_responses/constant-contact-review-13141870)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/constant-contact-review-13141870) **["Flexible Email Templates and Insightful Reporting in Constant Contact"](https://www.g2.com/survey_responses/constant-contact-review-12837182)** **Rating:** 4.5/5.0 stars _— Olga Z._ [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182) #### What Are G2 Users Discussing About Constant Contact? - [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments - [How do I stop Constant Contact emails?](https://www.g2.com/discussions/how-do-i-stop-constant-contact-emails) - 2 comments - [What is constant contact used for?](https://www.g2.com/discussions/what-is-constant-contact-used-for) - 1 comment ### [800.com](https://www.g2.com/products/800-com/reviews) Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 #### How Do G2 Users Rate 800.com? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind 800.com? - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small, 12% Medium #### What Do G2 Reviewers Say About 800.com? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. ##### Cons - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. #### What Are Recent G2 Reviews of 800.com? **["Helpful Payment Reminders and Truly Caring Customer Support"](https://www.g2.com/survey_responses/800-com-review-13177957)** **Rating:** 5.0/5.0 stars _— Katrina T._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13177957) **["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)** **Rating:** 5.0/5.0 stars _— Luis H._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13060426) #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### [Smarter Contact](https://www.g2.com/products/smarter-contact/reviews) Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform An all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Smarter Contact is a superior platform due to its all-in-one approach that simplifies communication, robust compliance features, high data accuracy, and dedicated customer support. Key factors that make Smarter Contact stand out include: \* All-in-One Platform: It integrates text, voice, a native power dialer, and a built-in CRM into a single platform. This eliminates the need for multiple different tools and streamlines workflows. \* Rapid 10DLC Approval: Provides a streamlined, fully guided 10DLC registration process handled directly within the platform, providing faster approvals (as quick as 2 business days) compared to competitors where the process might take weeks and require third-party registration. \* Industry-Leading Deliverability: Unrivaled SMS delivery rates using an AI-powered algorithm and high-tier data sources, ensuring a higher percentage of messages reach the intended recipients. \* AI-Powered: Smarter Contact AI helps customers improve and scale campaign performance while adhering to TCPA compliance. \* Automation and Scale: Run automated drip campaigns, workflows, and follow-up campaigns while you close business. This automation allows you to greatly scale the business with minimum resources. \* Built-on TCPA Compliance Safeguards: Includes many safeguards to keep you in compliance such as: 1. Uploaded contacts are cleaned to boost delivery and replay rates 2. Automatic pausing of underperforming campaigns 3. Automatic phone number distribution to reduce messages being blocked. \* No Daily Limits/Restrictions: Unlike some competitors that impose daily sending limits or number restrictions, Smarter Contact allows users to send campaigns to any contact from any of their business phone numbers without daily volume caps. \* User-Friendly Interface and Automation: The platform is praised in user reviews for its intuitive, simple, and easy-to-navigate user interface, which helps new users get started quickly without a steep learning curve. \* Mobile App Access: Smarter Contact offers a full mobile app, allowing users to manage contacts and campaigns, answer calls, and engage in conversations on the go. **Average Rating:** 4.9/5.0 **Total Reviews:** 87 #### How Do G2 Users Rate Smarter Contact? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Smarter Contact? - **Seller:** [Smarter Contact](https://www.g2.com/sellers/smarter-contact) - **Company Website:** smartercontact.com - **Year Founded:** 2019 - **HQ Location:** Tampa, US - **Twitter:** @smartercontact 14 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55aa7b0072e1759242f5101d3c4ac9e01a79038060df6ebf5a4b938b3d38dd1a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmartercontact&secure%5Burl_type%5D=linkedin_company_website) 78 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Real Estate - **Company Size:** 92% Small, 8% Medium #### What Do G2 Reviewers Say About Smarter Contact? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Smarter Contact, enabling quick setup and efficient lead management. - Users praise the **fast and helpful customer support** of Smarter Contact, enhancing their overall experience and success. - Users appreciate the **time-saving features** of Smarter Contact, enabling quick campaign launches and streamlined follow-ups. - Users appreciate the **user-friendly interface** of Smarter Contact, making navigation and campaign launches effortless. - Users appreciate the **ease of use** of Smarter Contact, facilitating quick campaign launches and effective communication. ##### Cons - Users note that while **Smarter Contact is expensive** , its value may justify the higher pricing for profitable businesses. - Users find the **learning curve** for Smarter Contact to be steeper than expected, impacting initial usability and experience. - Users note the **limited features** of Smarter Contact, highlighting a need for more customization and automation options. - Users are frustrated with the **slow customer support** , which hampers their overall experience with Smarter Contact. - Users wish for more **advanced reporting options** in Smarter Contact to enhance campaign performance measurement. #### What Are Recent G2 Reviews of Smarter Contact? **["Ive used other companies .. This is best with ease of use.."](https://www.g2.com/survey_responses/smarter-contact-review-11657624)** **Rating:** 5.0/5.0 stars _— Gabriel F._ [Read full review](https://www.g2.com/survey_responses/smarter-contact-review-11657624) **["Best UI with Top-Notch Support for SMS marketing"](https://www.g2.com/survey_responses/smarter-contact-review-13207346)** **Rating:** 5.0/5.0 stars _— Tao T._ [Read full review](https://www.g2.com/survey_responses/smarter-contact-review-13207346) - ‹ Prev‹ Prev - 1 - [2](/categories/sms-marketing/free?order=g2_score&page=2#product-list) - [3](/categories/sms-marketing/free?order=g2_score&page=3#product-list) - [4](/categories/sms-marketing/free?order=g2_score&page=4#product-list) - [5](/categories/sms-marketing/free?order=g2_score&page=5#product-list) - … - [13](/categories/sms-marketing/free?order=g2_score&page=13#product-list) - [14](/categories/sms-marketing/free?order=g2_score&page=14#product-list) - [Next ›Next ›](/categories/sms-marketing/free?order=g2_score&page=2#product-list) Spotlight Categories [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) [Performance Management Software](https://www.g2.com/categories/performance-management) [Project Management Software](https://www.g2.com/categories/project-management) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse SMS Marketing Themes](/categories/sms-marketing/themes)