[ Podium Reviews ](https://www.g2.com/products/podium/reviews) [ Podium Reviews ](https://www.g2.com/products/podium/reviews) # Podium Pricing Overview [Editedit](https://my.g2.com/podium/pricings) Core Contact Us Per Month Request A Demo With essential AI features, respond to and convert more leads faster. - Consolidated Lead Conversion Platform - Review Management with AI Reponses - Basic Automations - Basic Reporting - Basic Customization Options - Podium Mobile App - 200+ Integrations with Integration Support - Phone Systems Add-on Available - Dedicated Customer Success Manager - Chat, Phone, and Email Support - 1-on-1 Personalized Onboarding Show More Pro Contact Us Per Month Request A Demo Maximize your lead conversion with advanced AI and automations. - Everything included in Core - AI Instant Answers - AI Auto Review Responses - AI Phone Call Summaries - Automatic Lead Routing - Advanced Automations - Lead Capture Forms - Hosted Surveys - Text-Based Surveys - Text Marketing with Images and GIFs - Advanced Customer Segmentation - High-Volume Carrier-Verified Messaging - Lower Payment Processing Fees Show More Signature Contact Us Per Month Request A Demo Build a custom plan that meets the complexity of your operations. Custom Pricing. - Everything included in Pro - Advanced Multi-Location Management - Advanced Reporting Add-on Available - Advanced Branding and Customization - Discount on Phones Plan - Discount on Desk Phones - Discount on Point of Sale Hardware - Discount on High Volume Bulk Messages - Comprehensive Account Migration - Quarterly Business Reviews - Personalized Account Plans - Priority Phone Plan Support - Proactive Fraud Alert System - Custom Billing Available - Custom Processing Rates Show More Our packages are tailored to meet the needs of your business. We can also provide custom pricing–reach out on our website! Podium has 3 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Podium is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Podium must be conducted with the seller. Pricing information was last updated on July 28, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 11% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5 (3,974) ](https://www.g2.com/products/birdeye/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,702) ](https://www.g2.com/products/fin/reviews) [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5 (743) ](https://www.g2.com/products/plivo/reviews) [ View All Alternatives ](https://www.g2.com/products/podium/competitors/alternatives) ## Podium Pricing Reviews (2) ![Nicole G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole G.") NG Nicole G. Service Manager Small-Business (50 or fewer emp.) 11/6/2024 More Options - - [Respond as Podium](https://www.g2.com/survey_responses/podium-review-10467022/official_response/new) "Highly Recommend This Platform for Communication!" 5/5 What do you like best about Podium? Podium is a communication platform that allows our team to talk to our customers in a timely and professional way - our team uses this to interact with our customers each and every day to provide the best customer service possible! This platform gives us access to text our customers, send out review requests, and even capture their payments in a safe and efficient way. All of our new hires can easily catch on to the operation of this platform. Podium is implemented into our standard operation procedures across the departments who interact with customers. Not to mention, the customer service that we receive from this platform is always great! The integration process was simple, easy, and worry free! Podium greatly improved our operations and the most important part, has allowed us to communicate with customers in an effective way! I would highly recommend this service to anyone who is interested in need. Review collected by and hosted on G2.com. What do you dislike about Podium? At times there are outages or delays in the service, as any technology may experience, but this is very rare and communicated well with our team when there may any down time with the platform. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Podium is allowing us to have great and timely communication with our customers. Customers are able to connect with us via text which allows us to repsond in a timely manner since our entire team has access to this - it not just a standard phone extension or email directly to one employee. Review collected by and hosted on G2.com. Show More Rating Updated (7/28/2025) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 7/29/2025 More Options - - [Respond as Podium](https://www.g2.com/survey_responses/podium-review-11451969/official_response/new) "Crashes, is over priced, and does not have good support." 0/5 What do you like best about Podium? Not much. It's clunky, it's expensive, it crashes a lot. Review collected by and hosted on G2.com. What do you dislike about Podium? It's so expensive for very little provided. The "support" person changes all the time. The salesmen drops you and won't answer emails after he hooks you. They offer amazon gifts cards instead of actual rebates (because Amazon gift cards will pay my bills...) Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? It has not benefitted our company much. We are planning to change ASAP Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite Podium Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5 (4,094) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-podium) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26840d0dfd54aa556644e88eb0d911cc/reputation.jpg "Product Avatar Image") Reputation 4.5/5 (2,469) [ Compare Now ](https://www.g2.com/compare/podium-vs-reputation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a08c5f12b45cf5b669b8e028f5b6f00c/reviewtrackers.png "Product Avatar Image") ReviewTrackers 4.6/5 (161) [ Compare Now ](https://www.g2.com/compare/podium-vs-reviewtrackers) ##### Categories on G2 [ AI Agents For Business Operations ](https://www.g2.com/categories/ai-agents-for-business-operations)[ Live Chat ](https://www.g2.com/categories/live-chat)[ SMS Marketing ](https://www.g2.com/categories/sms-marketing) [ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing)[ Chatbots ](https://www.g2.com/categories/chatbots)[ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Automotive Marketing ](https://www.g2.com/categories/automotive-marketing) Show More ##### Explore More [ What are the most trustworthy encryption platforms based on comprehensive user reviews for strong incident response? ](https://www.g2.com/discussions/what-are-the-most-trustworthy-encryption-platforms-based-on-comprehensive-user-reviews-for-strong-incident-response)[ Top-rated customer success tools for mobile app businesses ](https://www.g2.com/discussions/top-rated-customer-success-tools-for-mobile-app-businesses)[ Top e-merchandising platforms for multi-channel retail ](https://www.g2.com/discussions/what-are-the-top-e-merchandising-platforms-for-multi-channel-retail) [ Which no-code platform offers the best scalability for growing businesses? ](https://www.g2.com/discussions/which-no-code-platform-offers-the-best-scalability-for-growing-businesses)[ What platform offers the best integration with productivity tools? ](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-productivity-tools)[ Pros and Cons Details ](https://www.g2.com/products/podium/reviews?qs=pros-and-cons) Show More [ What are the most trustworthy encryption platforms based on comprehensive user reviews for strong incident response? ](https://www.g2.com/discussions/what-are-the-most-trustworthy-encryption-platforms-based-on-comprehensive-user-reviews-for-strong-incident-response)[ Top-rated customer success tools for mobile app businesses ](https://www.g2.com/discussions/top-rated-customer-success-tools-for-mobile-app-businesses)[ Top e-merchandising platforms for multi-channel retail ](https://www.g2.com/discussions/what-are-the-top-e-merchandising-platforms-for-multi-channel-retail) [ Which no-code platform offers the best scalability for growing businesses? ](https://www.g2.com/discussions/which-no-code-platform-offers-the-best-scalability-for-growing-businesses)[ What platform offers the best integration with productivity tools? ](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-productivity-tools)[ Pros and Cons Details ](https://www.g2.com/products/podium/reviews?qs=pros-and-cons)