Podium Pricing Overview

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Core

Per Month

With essential AI features, respond to and convert more leads faster.

Pro

Per Month

Maximize your lead conversion with advanced AI and automations.

Signature

Per Month

Build a custom plan that meets the complexity of your operations. Custom Pricing.

Everything included in Pro

Advanced Multi-Location Management

Advanced Reporting Add-on Available

Advanced Branding and Customization

Discount on Phones Plan

Discount on Desk Phones

Discount on Point of Sale Hardware

Discount on High Volume Bulk Messages

Comprehensive Account Migration

Quarterly Business Reviews

Personalized Account Plans

Priority Phone Plan Support

Proactive Fraud Alert System

Custom Billing Available

Custom Processing Rates

Our packages are tailored to meet the needs of your business. We can also provide custom pricing–reach out on our website!

Podium has 3 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Podium is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Podium must be conducted with the seller.

Pricing information was last updated on July 28, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

11%

Perceived Cost

$$$$$

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Podium Pricing Reviews

(2)

Neil M.

Mid-Market (51-1000 emp.)

11/5/2020

"I would highly recommend Podium to everyone!"

5/5

What do you like best about Podium?

The best part about podium is the webchat and payment features. We signed on for help with our reviews which went very well and now we are communicating with our customers through text more often and creating really great experiences for them. Review collected by and hosted on G2.com.

What do you dislike about Podium?

Podium is a little more expensive than some of the other services but I think its functionality and support more than make-up for the extra price. If there is a feature you want just let them know about it. Review collected by and hosted on G2.com.

What problems is Podium solving and how is that benefiting you?

We are solving the problems of how to allow customers to contact us while we are closed as well as making appointments and getting in touch with customers through their preferred way of contact (text). We have also solved the problem of not having enough positive reviews, and ranking higher in all search categories in our business category. Review collected by and hosted on G2.com.

Matt W.

Owner

Small-Business (50 or fewer emp.)

10/6/2025

"Over promised under delivered"

0/5

What do you like best about Podium?

There text platform worked pretty good, but not worth the money. Review collected by and hosted on G2.com.

What do you dislike about Podium?

Our experience with Podium has been extremely disappointing, and I would not recommend their services to any business.

At signup, we were promised a call queue feature, which was not available until eight months later.

The call reporting tools were inadequate, providing little to no insight into where calls were coming from.

Phone quality was consistently poor, with many customers unable to hear us clearly.

A significant number of our text messages failed to deliver, and because there were no notifications, we lost valuable customer opportunities.

Customer service has been ineffective. We were repeatedly transferred between agents, and follow-up on issues was virtually nonexistent.

The service is priced at nearly three times higher than comparable platforms, despite offering less reliability.

Finally, when we attempted to cancel, our contract specified that cancellation within one month of the next billing cycle would avoid additional charges. We canceled 31 days before our next payment, yet Podium still attempted to bill us for another full month.

Overall, Podium has over-promised and under-delivered at every stage. The lack of reliability, poor communication, and disregard for contractual terms make this platform an extremely poor choice for any business looking for dependable communication solutions. Review collected by and hosted on G2.com.