--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1397 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1397 scale: '5' date_modified: '2026-08-05' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,397 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. (336 reviews) - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. (323 reviews) - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. (257 reviews) - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. (141 reviews) - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. (93 reviews) - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. (79 reviews) - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. (58 reviews) - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. (57 reviews) - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Mass Texting and Easy CSV Downloads for Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Textedly?** Mass texting to my leads and downloading CSV. **What do you dislike about Textedly?** It was a bit difficult to get my number verified **What problems is Textedly solving and how is that benefiting you?** Solving getting more texts to my clients or leads all at once **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our support has been helpful for you. The character count is industry standards. You will get this across all texting platforms! Best, Ally ### 2. Using Textedly To Make Our Lives More Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Textedly?** The easy platform and the simplicity of being able to accomplish the goal at hand. **What do you dislike about Textedly?** there are a lot of emails when we get responses. **What problems is Textedly solving and how is that benefiting you?** We could not get our Business Google account connected for reviews, but they did fix that. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly's platform easy to use and effective for achieving your goals. You can disable email inbox replies under account settings if you would like to turn this off! Please feel free to reach out to support and we are happy to show you where this is located. Thank you for being a Textedly customer! Best, Emily ### 3. Warrior RTC Loves Textedly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Textedly?** Textedly is always very prompt with their responses to our questions or concerns. They continually go above and beyond to make sure that we are getting the experience that we desire. Customer Service is A+ Textedly makes it fast and easy to organize our contacts and integrate our business communication via text messages. Our customers really enjoy that they can access pertinent information right from their phone when we send them the text messages. We enjoy how we can implement strategies, which we frequently do, schedule our text messages to go out at different days and times. **What do you dislike about Textedly?** The downside to using textedly is that you cannot send more than one picture attached to your message at once. That is the only downfall that we have come across. **What problems is Textedly solving and how is that benefiting you?** People lead busy lives. Textedly is helping us get information that we need to get to our customers right away and in a convenient fashion. Our customers prefer SMS messaging over email. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We're glad to hear that Textedly is helping you efficiently organize your contacts and communicate with your customers. We appreciate your business and are so happy to have you as a customer! Best, Emily ### 4. User-Friendly System with the Convenience of a Local Number **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Textedly?** I like that I can use a local number and that they system seems very user friendly. **What do you dislike about Textedly?** To be honest, I have not had a chance to use it all yet. **What problems is Textedly solving and how is that benefiting you?** Being able to notify program attendees of upcoming events and offers for them. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find our system user-friendly and appreciate the convenience of a local number. We hope you'll find even more value as you continue to use Textedly for notifying program attendees of upcoming events and offers. Thank you for choosing Textedly! Best, Emily ### 5. Great UI and Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle D. | CEO, Co-Founder and Host of UpVibe, #1 Stage Confidence Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Textedly?** The user interface and the customer service **What do you dislike about Textedly?** There were features that were listed but when selected it would always say coming soon **What problems is Textedly solving and how is that benefiting you?** Staying in touch with customers **Official Response from Ally Archer:** > We're glad to hear that you appreciate our user interface and customer service. We are constantly working to improve our features, and we apologize for any inconvenience caused by features listed as 'coming soon'. We hope to continue providing a valuable service for staying in touch with your customers. Best, Ally ### 6. Textedly: Fast and Efficient, But Pricing is a Challenge for New Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Textedly?** I appreciate the speed and efficiency Textedly offers compared to Sideline; its ability to use spreadsheets for sending texts is particularly beneficial. I like the support I received from a representative, who simplified the setup process for me. The texting blast feature stands out as incredibly useful, making the process faster and aligning well with my business needs. **What do you dislike about Textedly?** {"I found it difficult to set up the spreadsheet as a first-time user, which made the onboarding process challenging initially.","The fees were a barrier for me as a new business owner, preventing me from continuing the service. Lower fees for new businesses would be beneficial.","I would appreciate a scheduling feature for sending out blasts weekly, which either isn't available or not clearly explained."} **What problems is Textedly solving and how is that benefiting you?** Textedly simplifies my communication by allowing me to send blast messages quickly, offering efficiency over Sideline's individualized approach. Although setup was initially challenging, with support, it became easier. The platform aligns with my business needs, though cost is a concern for new businesses. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly's platform convenient and user-friendly! We're also glad to hear that Sara provided outstanding support. Thank you for recommending Textedly! We appreciate your feedback. Best, Ally ### 7. Outstanding Value and Responsive, Courteous Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Textedly?** Customer Support response time and courtesy. Great value for services **What do you dislike about Textedly?** Nothing, everything is good as is. Support is excellent. **What problems is Textedly solving and how is that benefiting you?** Integration, uploading CSV files , little tricky **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you find our customer support responsive and courteous. We strive to provide outstanding value and support to our customers. Thank you for your feedback! Best, Emily ### 8. Great for Texting My Database, But Messages Run Out Fast on Mass Texts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Textedly?** Having the ability to text my database when I need to. **What do you dislike about Textedly?** The rate at which the messages are used up. To send a real message, required 2-3 "messages" when I do a mass text. **What problems is Textedly solving and how is that benefiting you?** When I have a major sales activation to send out, it gets the word out to my existing clients. **Official Response from Emily O.:** > Hi there, Thank you for sharing your feedback. We're pleased that Textedly helps you reach your existing clients. We apologize for any inconvenience caused by the rate at which messages are used up. We're continuously working to enhance our service to better meet your needs. Best, Emily ### 9. Effortless Mass Texting with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jarrett W. **Reviewed Date:** January 13, 2026 **What do you like best about Textedly?** I appreciate Textedly's excellent UI and fast chat support. Everything works quite smoothly for me. I like that clients can message back directly through Textedly, and I can respond to them there through the inbox chat. The initial setup was very easy. **What do you dislike about Textedly?** Whenever it takes a long time for the support team to get back to me, which isn't too often, but happens sometimes **What problems is Textedly solving and how is that benefiting you?** I use Textedly for sending large amounts of texts to clients quickly. The excellent UI, fast chat support, and smooth functionality are great. I switched from Twilio because Textedly better meets my mass text needs, and clients can message back directly. **Official Response from Ally Archer:** > We're thrilled to hear that you appreciate our excellent UI and fast chat support. We're constantly working to provide a seamless experience for our users, and we're glad to hear that everything works smoothly for you. We apologize for any delays in our support team's response and will strive to improve in this area. Thank you for choosing Textedly for your mass texting needs! Best, Ally ### 10. Easy-to-Use Employee Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Textedly?** Easy to use and update for employee communication. **What do you dislike about Textedly?** Sometimes there are issues with uploads but customer service is very helpful. **What problems is Textedly solving and how is that benefiting you?** Mass communication to all employees helps with safety messaging. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly easy to use for employee communication! Thank you for choosing Textedly. Best, Emily ### 11. Amazing Customer Service and a Very User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel G. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Textedly?** The customer service is amazing. The platform is very user friendly too. **What do you dislike about Textedly?** Getting the account fully set up took a little longer than I thought it would. But with the help of customer service, I was kept informed of the process and it was handled. **What problems is Textedly solving and how is that benefiting you?** I am able to communicate with our employees quickly and efficiently. I also love that I can attach gifs etc to the text message. **Official Response from Emily O.:** > Hi Rachel, We're thrilled to hear that you've had an amazing experience with our customer service and find our platform user-friendly. We're delighted that Textedly is helping you communicate quickly and efficiently with your employees, and that you're enjoying the ability to attach gifs to your text messages. Thank you for being a Textedly customer! Best, Emily ### 12. Effortless and Cost-Effective Messaging Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ruthie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Textedly?** I like that Textedly is easy to use and low cost. It also seemed quite easy for the initial setup. Textedly provides an effective way to reach our clients, especially since most people don't read their email anymore. **What do you dislike about Textedly?** No issues. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to reach clients about events, as texting is more effective than email. It's easy to use and low cost, with no complaints. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and cost-effective for reaching your clients. Thank you for sharing your positive experience! Best, Ally ### 13. Game-Changer for SMS Marketing and Customer Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Danish F. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Textedly?** Textedly is incredibly easy to use and has a clean, intuitive interface. I love how quickly I can schedule mass text campaigns and track delivery and engagement. The automation tools and customizable keyword responses are perfect for keeping our audience engaged. It’s also great that it integrates smoothly with other tools we use. Overall, it has streamlined our customer communication and helped improve response rates. **What do you dislike about Textedly?** I wish there were more detailed analytics and reporting features built into the dashboard. It would be helpful to have deeper insights into message performance without exporting data manually. Also, while support is helpful, response times could be a bit faster during peak hours. **What problems is Textedly solving and how is that benefiting you?** Textedly helps us solve the challenge of reaching customers quickly and reliably through SMS. Before using it, we had issues with low email open rates and delayed responses. With Textedly, we’re able to send time-sensitive promotions, order updates, and reminders directly to our customers’ phones — and the engagement has been fantastic. It’s helped boost our conversion rates and improved overall communication with our audience. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a game-changer for your SMS marketing and customer communication! Our goal is to provide an easy-to-use platform with powerful automation tools and seamless integration. We appreciate your feedback about the need for more detailed analytics and reporting features, as well as faster support response times. We're constantly working to improve our platform and your input is invaluable. Thank you for choosing Textedly! Best, Ally ### 14. Well-Organized, User-Friendly Dashboard for Customer and Employee Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob M. | President and Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Textedly?** The dashboard is well organized and easy to follow. Uploading contacts and created tags is very user friendly. Overall, Textedly provides a well-organized platform to communicate with customers and employees. **What do you dislike about Textedly?** Limited keywords and users ability to unsubscripe **What problems is Textedly solving and how is that benefiting you?** Paige was very helpful transitioning to a new annual plan and helping organize our contacts **Official Response from Emily O.:** > Hi Jacob, We're glad to hear that you find our dashboard well-organized and user-friendly. We appreciate your feedback on the ease of uploading contacts and creating tags. Thank you for being a Textedly customer! Best Emily ### 15. Textedly is very convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Textedly?** We use Textedly to send out training and event reminders. It is easy to navigate and create different sender lists. **What do you dislike about Textedly?** So far, we have not found anything we dislike. **What problems is Textedly solving and how is that benefiting you?** We have a lot of people we need to reach and sometimes email is not good enough. We know people are texting more than they are emailing so we use Textedly to ensure that important messages are received by everyone. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly has been convenient for sending out training and event reminders. It's great to know that you find it easy to navigate and create different sender lists. Thank you for being a Textedly customer! Best, Emily ### 16. Effortless Mass Communication with Textedly **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas C. **Reviewed Date:** February 04, 2026 **What do you like best about Textedly?** I really like Textedly because it's super simple to use. I value the ability to easily craft a message to send out to my clients quickly, and it's sent off with the push of a button. The initial setup was pretty easy if I recall correctly. **What do you dislike about Textedly?** I wish that I could add a hyperlink in a message! **What problems is Textedly solving and how is that benefiting you?** Textedly lets me relay information to a large group of clients all at once. It's super simple to use and I can craft and send messages quickly with the push of a button. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly super simple to use and that it allows you to easily communicate with your clients. We appreciate your feedback and will definitely consider adding the ability to include hyperlinks in messages in the future. Best, Ally ### 17. Easy to Use with Impressively Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dwight R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2026 **What do you like best about Textedly?** Ease of use, and very fast personalized support. **What do you dislike about Textedly?** Nothing I have found yet, except bumped into some blocked words that caused the text not to be sent. **What problems is Textedly solving and how is that benefiting you?** Getting the word out that our Live Stream on Whatnot is going live. **Official Response from Emily O.:** > Hi Dwight, We're thrilled to hear that you find Textedly easy to use and that our support has been impressively fast! Thank you for using Textedly to promote your Live Stream on Whatnot! We appreciate your business and are so happy that Textedly is helping to streamline your communication needs. Best, Emily ### 18. Efficient Mass Messaging Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Mia B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Textedly?** I like that Textedly is easy to use and that it helps me get mass communications out quickly during disaster situations. Also, the initial setup was super easy. **What do you dislike about Textedly?** No **What problems is Textedly solving and how is that benefiting you?** I use Textedly for getting mass communications out quickly to my employees in disaster situations. **Official Response from Emily O.:** > Hi Mia, We're glad to hear that Textedly is easy to use and has been helpful during disaster situations and eased your communication efforts. Thank you for your feedback! Best, Emily ### 19. Great for Blast Messages and Data Management, but Pricey with Short Message Limits **Rating:** 3.5/5.0 stars **Reviewed by:** Greg S. | Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Textedly?** Blast messages and managing the data vase **What do you dislike about Textedly?** Somewhat expensive, also seems like message length seem short before requiring additional messages **What problems is Textedly solving and how is that benefiting you?** Texting all members without a ton of reply’s among memvers **Official Response from Ally Archer:** > It's great to hear that Textedly is helping you efficiently communicate with your members. We appreciate your feedback. The message length is standard (160 characters) across the industry! Best, Ally ### 20. Personalized Messaging, Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Textedly?** I like the customer service; they've been on top of it since I joined, and they've been very helpful and attentive to my personal needs. The initial setup of Textedly was also so easy, I'd rate it a 10 out of 10. **What do you dislike about Textedly?** N/A **What problems is Textedly solving and how is that benefiting you?** Textedly lets me personalize messages, helping target specific audiences, rather than sending generic messages. **Official Response from Ally Archer:** > We're thrilled to hear that you've had a positive experience with our customer service team and found the initial setup process to be easy. We strive to provide stellar support and are glad to hear it's making a difference for you. Best, Ally ### 21. Easy to Use, Super Helpful Support, and Effective User Re-Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Textedly?** Textedly is easy to use, customer support is super helpful, and it allows us to re-engage our users super effectively! **What do you dislike about Textedly?** Honestly - there's nothing I don't like about textedly.. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping us re-engage our users via SMS - we have built a brand identity through these texts and is now a core part of our growth function. Thanks to textedly, we were able to do this at scale super easily. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been easy to use and has provided super helpful support for your user re-engagement efforts. Thank you for sharing your positive experience! Best, Ally ### 22. Textedly Makes Group Texting Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Textedly?** Textedly makes sending group texts to people easy and efficient. **What do you dislike about Textedly?** The additional monthly fee for a phone number. This cost was not clearly communicated during the sign-up process, which was frustrating. Greater transparency upfront would improve the overall experience. **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to quickly communicate important conference updates to a large group, improving real-time communication and ensuring attendees stay informed. **Official Response from Ally Archer:** > We're glad to hear that Textedly is making group texting easy and efficient for you! As far as the monthly fees, you get one free toll free number and one free 10DLC number. If you choose to use the 10dlc number, there are additional registration charges that are mobile carrier related fees. Toll Free does not have additional fees, however! Best, Ally ### 23. Cost-effective SMS solution **Rating:** 3.5/5.0 stars **Reviewed by:** Alicia S. | Senior Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Textedly?** The tool is fairly easy to navigate and use. - Setup: Implementation was very straightforward, took about 15 minutes to set up. - 10DLC registration: This process was also fairly straightforward, but we received some rejections for certain clients without a clear explanation of why they were rejected. - Customer support is very responsive via chat. They are friendly and helpful. We've also scheduled a call with them fairly quickly. - We use the tool weekly for about 7 clients. - The features are fairly basic, but cover your average needs - contact tagging, SMS & MMS, reply management, auto-replies - We've integrated Textedly with donation platforms via Zapier fairly seamlessly. **What do you dislike about Textedly?** While the tool is easy to use, there are some bugs. - Sometimes when you attempt to send a message to a large list, or delete a large list of contacts, the tool will time out - Textedly could really use more segmentation capability. Segmenting is not really available today. - You can't send VCF files via Textedly - A lot of the integrations, like Instagram, are not yet available **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to text lists of contacts efficiently, while staying TCPA compliant. Our marketing text messages have generated a significant amount of revenue for our clients, making the tool well worth the price. **Official Response from Ally Archer:** > Thank you for sharing your feedback on Textedly. We're glad to hear that you find the tool easy to navigate and use, and that the implementation process was straightforward. We appreciate your comments about the responsiveness of our customer support team. We apologize for any inconvenience caused by the bugs and limitations you've experienced, and we'll work to address these issues to improve your experience with Textedly. Best, Ally ### 24. Effortless Mass Messaging, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara S. **Reviewed Date:** December 29, 2025 **What do you like best about Textedly?** I use Textedly to text our members in our Union with information about events or meetings, and it helps us reach all our members fast. I like that I can text fast and with no problem, and the customer service is great. I know that when I need help with something, I will be answered right away, and the problem is always solved. The initial setup of Textedly was easy. **What do you dislike about Textedly?** Nothing it is a great platform to send messages and easy to understand **What problems is Textedly solving and how is that benefiting you?** I use Textedly to reach our Union members quickly about events or meetings. It helps us text all members fast and without problems. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been instrumental in helping you efficiently communicate with your Union members. Our team is dedicated to providing exceptional support and we're glad to hear that you've had a positive experience with our customer service. Thank you for choosing Textedly! Best, Ally ### 25. Outstanding Support and Seamless Mass Texting Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rasheed R. | Owner / tech, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Textedly?** Nicole, she reached out to me after I failed to really understand how to use textedly, walked me through the software as detailed and informative as possible while still being mindful of timing! She was super swift and understanding and helped achieve my goals of sending out mass texts to my customers **What do you dislike about Textedly?** Nothing at all Nicole was great and shared how to properly use textedly as efficiently as possible **What problems is Textedly solving and how is that benefiting you?** Texting out promo and reminding customers to book with us **Official Response from Ally Archer:** > Thank you for sharing your positive experience with Nicole and Textedly. We're glad to hear that she was able to provide seamless support and help you use our software efficiently. Best, Ally ### 26. Simple Setup, Perfect for Emergency Communication **Rating:** 5.0/5.0 stars **Reviewed by:** T V. **Reviewed Date:** January 23, 2026 **What do you like best about Textedly?** I love that Textedly is simple to use and effectively solves our communication plan for emergencies. It allows us to communicate with the entire organization in one simple text message, which is perfect for alerts like weather closures. The setup is simple and easy, making it highly recommendable. **What do you dislike about Textedly?** Nothing comes to mind **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to communicate with the entire organization in one simple text message, especially for alerts like weather closures. It is simple to use, solves our communication plan for emergencies, and works perfectly for what we need it for. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been effective for your emergency communication needs. Thank you for recommending our service! Best, Ally ### 27. Effortless to Use with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Leah C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Textedly?** This software is very easy to use, and its support feature is outstanding. Whenever I have a question or encounter an issue, it gets resolved almost immediately. **What do you dislike about Textedly?** There is nothing I dislike about Textedly. We find it easy to use and excellent overall. **What problems is Textedly solving and how is that benefiting you?** As an education foundation dedicated to supporting our school district, we rely on text messages to share timely updates about events and fundraising initiatives. Whenever we send out text messages requesting donations, we notice results almost immediately. **Official Response from Ally Archer:** > We are thrilled to hear that you find Textedly easy to use and that our support has been outstanding for you. We strive to provide excellent service to all our customers. Best, Ally ### 28. Textedly is a great value for what it provides **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Textedly?** So many platforms only cater to enterprise-level text needs or large-scale outbound text campaigns. Textedly offers an incredible value for a smaller business who's using SMS messaging with individual clients and for service-based call and meeting reminders. While the functionality of setting up recurring messages isn't as robust as I would like, the customer support has been A+ every time I've needed help. I recommend Textedly. **What do you dislike about Textedly?** The primary reason I use Textedly is to send recurring messages to my client distribution lists for group coaching calls and reminders. The recurring message functionality is not as user-friendly as I would love for it to be. That's my only wish list item at this time. **What problems is Textedly solving and how is that benefiting you?** I run two different group coaching programs, and have found a significant improvement in attendance and visibility once I started sending out recurring messages. For those calls, Textedly makes it easy to manage a distribution list for each program and set recurring messages on a specific cadence to remind clients of their calls and links to join their coaching calls. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been a valuable tool for your business and that you've found our customer support to be top-notch. We appreciate your feedback on the recurring message functionality and will take it into consideration for future improvements. Best, Ally ### 29. Ministry Director **Rating:** 4.0/5.0 stars **Reviewed by:** C.Cooper C. | Ministry Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Textedly?** Ease in texting big groups on cpu dashboard with unique number **What do you dislike about Textedly?** Can no longer use shortened web links which is inconvenient and costs more **What problems is Textedly solving and how is that benefiting you?** Able to clearly add people to a database and message them easily. **Official Response from Emily O.:** > Hi there! We're glad to hear that you find our platform easy to use for texting big groups and adding people to a database. We are working to incorporate shortened links in the near future, so stay tuned for this update as we are always working to make our platform better for our users. Thank you for being a valued customer! Best, Emily ### 30. Promising app for conference communication **Rating:** 4.0/5.0 stars **Reviewed by:** Eowyn S. | School-based Program Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** I really like all of the features available for an upcoming youth conference. Most of all, I have been impressed by the customer support. I have had multiple staff proactively reach out to me to make sure I had the support I needed. When I had a problem, I requested support and got a response in 30 minutes. **What do you dislike about Textedly?** So far, I have found implementation complicated. A lot of features are not turned on until you request for them to be added to your account. The process of verifying my number has also been a challenge and has a 24-48 hour waiting period. I thought I submitted it 2 weeks ago but the request didn't go through. I realized my mistake last week and submitted another verification request. It was denied, but I was not given any context for what to fix until I reached out to customer support. Clearer instructions on the verification request would be nice. Also a concrete reason why it was denied to expedite the process would be nice too. **What problems is Textedly solving and how is that benefiting you?** I am leading a youth conference and using Textedly to send my students reminders when to move to the next activity in the agenda. Because we are able to create templates and schedule our messages in advance, this allows us to notify our students about every activity without having to type it out by hand each time. **Official Response from Emily O.:** > Hi Eowyn, We're glad to hear that you have been impressed by our customer support and the proactive outreach from our staff. We appreciate your feedback and will take this into consideration for future improvement. Thank you for using Textedly for your youth conference, and we hope to continue providing valuable support for your communication needs. Best, Emily ### 31. Easy to Use for Sending Quick Messages **Rating:** 4.5/5.0 stars **Reviewed by:** Christina M. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Textedly?** It’s easy to use and makes it simple to send out a quick message when I need to. **What do you dislike about Textedly?** It’s expensive, and because of that, we don’t use it as often. **What problems is Textedly solving and how is that benefiting you?** It provides reminders for events, volunteer positions, and the weekly email. **Official Response from Emily O.:** > Hi Christina, We're happy to hear that Textedly is helping you with reminders for events, volunteer positions, and weekly emails. We understand your feedback about the cost and will consider this as we continue to improve our services. Thank you for being a Textedly customer! Best, Emily ### 32. Good Interface, But Setup and Cancellation Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Chris B. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Textedly?** The interface is good and easy to understand. It's easy to create a text and send it. **What do you dislike about Textedly?** It's hard to get setup and go through the process. You need a lot of information to get started. You don't get many characters on one text so you end up using the 2-3 and you don't get as many. The cancelation process is hard to find. You have to contact customer service in order to cancel. **What problems is Textedly solving and how is that benefiting you?** It was going to be to contact or customers and keep them informed. It didn't really help us and no one used it. ### 33. Continued great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Textedly?** Customer service continues to be quick and friendly. **What do you dislike about Textedly?** Nothing of note to complain about at this time! **What problems is Textedly solving and how is that benefiting you?** Texting our customer base with a single upload. We can remain in communication with our customers without issue. ### 34. Textedly Makes Employee Updates to 300+ Staff Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** William L. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Textedly?** We use Textedly for employee communication. It is a great way to get messages to 300+ employees with a simple key stroke. This has been a tremendous help communicating weather delays, holiday reminders, etc.. **What do you dislike about Textedly?** So far I have not personally encountered issues. **What problems is Textedly solving and how is that benefiting you?** Efficient and timely Companywide communication **Official Response from Emily O.:** > Hi William, Thank you for your feedback! We're happy to hear that Textedly has been efficient and helpful for your companywide communication needs. Thank you for being a valued customer! Best, Emily ### 35. Textedly Is User-Friendly and Easy to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Textedly?** Textedly is user-friendly and simple to use. The interface feels straightforward and easy to navigate. **What do you dislike about Textedly?** Uploading contacts takes a lot of time. It also feels easy to make major mistakes, like accidentally sending a text to all of my contacts. **What problems is Textedly solving and how is that benefiting you?** Textedly lets us group clients for texting and share information with them in a way that’s simple and convenient for them—through text messages. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly user-friendly and easy to navigate. We strive to provide a seamless experience for our users. Thank you for being a Textedly customer! Best, Emily ### 36. Smooth & User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Daneisha S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Textedly?** I love how easy it is to compose and send a message! There aren't a lot of steps to take and the things you have to complete to send a message are all on the same screen. Practically no matter which page you're on you always have your current message count in view so there's no question on what's available to use. If you need more messages for the month there's a clear area to upgrade or simply buy what you need for the time being. The platform is easy to navigate and train someone else to use. If there's anything we need help with, there's always a customer support bubble at the bottom right of the screen to reach out and ask questions. **What do you dislike about Textedly?** I'm not sure if this is specific to Textedly or not, but the only "dislike" would be how emojis increase the message count. If emojis could be equal to or even a tiny bit above regular text that would be great and I would use them more often. I'd love to use emojis but something as simple as adding eyes to 2 sentences changes the message count from 2-4. As someone that's new to text marketing I'm not ready to spend a lot on messages monthly but I would need to heavily consider it if I want to use emojis on a regular basis. **What problems is Textedly solving and how is that benefiting you?** Textedly helps me reach people in my audience that want to hear about my current specials but may miss my emails from the 1000s of promotional emails they receive on a daily basis. Textedly bridges that gap and allows me to get my information to my audience in an area they're basically guaranteed to check. **Official Response from Ally Archer:** > Thank you for the positive feedback! We're glad to hear that you find Textedly easy to use and navigate. We appreciate your suggestion about emojis and will definitely take it into consideration for future improvements. Best, Ally ### 37. Textedly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Monica D. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Textedly?** It is pretty user friendly. When I have needed assistance, Textedly support has been readily available. **What do you dislike about Textedly?** The increase in subscription cost went up and is becoming unaffordable for our startup. **What problems is Textedly solving and how is that benefiting you?** We cannot always reach people via email, nor do people answer unknown callers these days. But everyone is always on their phone texting. We are now reaching individuals we may not have spoken to otherwise. **Official Response from Ally Archer:** > Hi Monica, It's great to hear that Textedly is helping you reach individuals through text messaging, especially when other communication methods may not be as effective. We continuously review our pricing to ensure it aligns with the value we provide! Best, Ally ### 38. Paige, Ally, and the rest of the online support team are awesome.... **Rating:** 4.0/5.0 stars **Reviewed by:** Ed H. | Application and Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Textedly?** The customer support team is fantastic and have saved my bacon on multiple occasions. They tare the face of your company and they do a great job representing your company as whole. Faced many issues since started using your product but the customer support team has always been there to help me out of a jam. Always pleasant and concerned with my success as a user of your product. **What do you dislike about Textedly?** The migration from Textingbase to Textedly and the lack of documentation for completing the migration process I was asked to complete on my own. Thank goodness the customer support team was there to assist and guide me through the process. Completion of the 10DLC process was painful and overly complicated. Weird system hiccups in some of the processes (for ex bulk contact import). **What problems is Textedly solving and how is that benefiting you?** We are using Textedly to communicate with our customers to remind them of upcoming deadlines and due dates primarily at this moment but are exploring other options as well. **Official Response from Ally Archer:** > We're thrilled to hear that you've had a positive experience with our customer support team! We strive to provide excellent service and are glad to have been able to assist you when needed! Best, Ally ### 39. Quick Setup, Effective Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra O. **Reviewed Date:** November 21, 2025 **What do you like best about Textedly?** As a first-time user of Textedly, I found the support process very effective. The online tech team resolved my initial user issues quickly and efficiently, allowing me to send out my first text with ease. I was impressed by how simple and quick it was to get started, which makes Textedly very user-friendly. I primarily use Textedly as a channel for communication with my staff, and I appreciate the platform's ease of use, which enhances my workflow. Overall, I'm very satisfied with the service and highly recommend it. **What do you dislike about Textedly?** Nothing to share on this topic **What problems is Textedly solving and how is that benefiting you?** I use Textedly as a communication channel to easily reach out to my staff, finding it quick and easy to use. **Official Response from Emily O.:** > Hi Sandra! We're thrilled to hear that you found our support process effective and that Textedly has been user-friendly for you. Thank you for recommending our service! Best, Emily ### 40. A simple but effective tool for SMS campaign **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Textedly?** I love how easy and intuitive the platform is to use—it makes managing campaigns simple and efficient. The live chat support is great for quick answers whenever I have questions. I also really value that our contacts can text us back, which adds a personal touch and makes two-way communication possible. It’s been an incredibly helpful tool for marketing and customer engagement. **What do you dislike about Textedly?** Overall, Textedly is a simple and effective tool for SMS campaigns, but there are a few areas that could be improved. One downside is that emojis take up an unexpectedly high number of message credits. While it makes sense that photos or large files would count extra, emojis shouldn’t use so many credits. Another issue is notification settings. Right now, account administrators don’t seem to have the ability to adjust or receive alerts for replies. Having more control over notifications would make it easier to manage incoming responses in real time. It’s a good platform for basic SMS outreach, but some of these improvements would really help user experience. **What problems is Textedly solving and how is that benefiting you?** Textedly helps us connect with different audiences in a way that feels direct and personal. It’s been a valuable tool for spreading our brand message and increasing engagement with both past and potential clients. By making it simple to send updates, promotions, and reminders, it keeps us visible and top of mind. It’s also helped drive overall sales by inspiring clients to act—whether that’s booking a service, attending an event, or learning more about what we offer. Textedly gives us a straightforward channel to engage our audience quickly and effectively. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and intuitive for managing SMS campaigns. Our live chat support is dedicated to providing quick and helpful assistance, and we're glad to hear it's been beneficial for you. We appreciate your feedback about emojis and notification settings, and we'll certainly take it into consideration for future improvements. Thank you for choosing Textedly for your marketing and customer engagement needs! Best, Ally ### 41. 110% Recommend for Businesses of All Kinds **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby M. | Social Media Marketing, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Textedly?** Super User Friendly, Great Customer Service - Reliable and Easy to Integrate our Contact List when we Joined a bit over 2 years ago. This was our fourth or fifth attempt to work with a messaging service, and just as we were about to throw in the towel we tried Textedly. We have had multiple small businesses and other nonprofits ask who we use and we are excited that they both notice our send-outs and are happy to share our success with them. I am both a user and administrator **What do you dislike about Textedly?** The only downside I could probably state, and it is not a large one is that video images and gifs do not seem to send well. This could also just be user error. But that is the only one. We were struggling with keeping our annual subscription and their team was able to work with us, and we are incredibly appreciative. **What problems is Textedly solving and how is that benefiting you?** We are a local nonprofit that has a thrift store - Several years ago I noticed that we had great sales managers held, but the only people that it benefitted would be walk-in customers that were already there - It didn't help our foot traffic. I have had customers tell me that they jumped in the car to get here for the sale, customers waiting outside for the promotion, and while it only taps our current customers, it allows us to reach them when we have special sales - communicate closing dates, and other items. **Official Response from Ally Archer:** > Thank you for your positive feedback! We're glad to hear that Textedly has been user-friendly and reliable for your business. We appreciate your feedback about video and gif sending, and we'll look into improving that feature. We're happy to have you as a satisfied customer! Best, Ally ### 42. Textedly is an easy to use platform that makes communicating with our audience easy and effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Textedly?** The easy to use interface. It's not complicated so we're able to easily and quickly send out texts on short notice. I use Textedly several times a week and it's been a big help for my role as a Communications Director. **What do you dislike about Textedly?** Up until today, customer service seemed difficult to get in touch with. Thankfully because the program is so easy, I don't have to reach out often, but in the past it's taken a few hours to hear back from. However, today, Paige was extremely quick, efficient and helpful. **What problems is Textedly solving and how is that benefiting you?** We needed an easy way to reach out to our real estate agents. They are bombarded with emails, so a lot was getting lost, but receiving a few texts from corporate a week has been extremely helpful in keeping them informed on company events, trainings, etc. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and effective for your communications needs. We're happy to hear that Paige was able to assist you quickly and efficiently. Thank you for using Textedly! Best, Ally ### 43. Effortless and Efficient Client Communication with Textedly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Textedly?** Textedly is a quick and efficient communication tool that we use in our business to help clients with their questions. It helps keep things clear and timely. Plus it's easily accessible without added extra steps since the client can simply text in on their phone. **What do you dislike about Textedly?** In situations like today's issue where our message was not being received by the client it's not easy to see when a message fails delivery so that we can follow up. **What problems is Textedly solving and how is that benefiting you?** It provides a simple solution for communication between clients and our support team. **Official Response from Ally Archer:** > We're glad to hear that Textedly is helping to streamline your client communication and provide timely support. We understand the importance of reliable message delivery and will work to improve our system to address this issue. Best, Ally ### 44. Easy to Use with Great Customer Service—Helping Us Drive More Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Anna S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Textedly?** Customer service - easy to use. We have been able to get many sales! **What do you dislike about Textedly?** Would like to be able to move and organize the customers for efficient **What problems is Textedly solving and how is that benefiting you?** Sending messages to large groups of our customer base **Official Response from Emily O.:** > Hi Anna, We're thrilled to hear that you find our customer service helpful and that Textedly has contributed to driving more sales for your business! Thank you for being a Textedly customer! Best, Emily ### 45. Efficient Client Communication with Handy Keyword Sorting **Rating:** 4.5/5.0 stars **Reviewed by:** Rasheda M. **Reviewed Date:** December 17, 2025 **What do you like best about Textedly?** I like the keyword features since they help decide what group to text. This is especially helpful because we communicate with clients in English and Spanish, and the keywords help us separate the groups. The initial setup was very easy. **What do you dislike about Textedly?** I don't like that Textedly doesn't allow us to send Bitly links. Sending shortened links would make it easier for our clients to access them. **What problems is Textedly solving and how is that benefiting you?** Textedly helps us easily communicate with clients and manage groups with keyword features, allowing us to send texts in English and Spanish. **Official Response from Emily O.:** > Hi Rasheeda, We're glad to hear that you are enjoying the keyword features and finding them helpful for your communication needs. We are constantly working on improving our platform, and your feedback about having a mobile app is valuable to us. We'll definitely consider it for future updates. Best, Emily ### 46. Saves Time, But Setup Needs Speeding Up **Rating:** 4.0/5.0 stars **Reviewed by:** Robin U. **Reviewed Date:** December 30, 2025 **What do you like best about Textedly?** I like how Textedly helps me stay connected with my work contacts. It saves me time by allowing bulk texting instead of sending out single texts. Even though the initial setup wasn't easy, the support team has been very helpful. **What do you dislike about Textedly?** I'm still waiting for my number to be accepted so I can use the service. The setup takes a while. The initial setup wasn't easy, though the support team has been very helpful. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for bulk texting my work contacts, which saves me time compared to sending individual messages. **Official Response from Emily O.:** > Hi Robin, We're glad to hear that Textedly is helping you stay connected with your work contacts and saving you time with bulk texting. We apologize for the delay in accepting your number and the initial setup difficulties. We appreciate your feedback and will work on speeding up the setup process. Best, Emily ### 47. Efficient Messaging Made Easy for 8 Years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Textedly?** Textedly is an easy, streamlined app to send out text messages. Food Strong has used it for 8 years now. It keeps track of all messages sent and is user friendly. **What do you dislike about Textedly?** There were times when the message wouldn't get sent out but it still took our messages away from us and I had to call to get them back. This was due to short codes not being allowed but I wasn't properly communicated that fact, which became frustrating. **What problems is Textedly solving and how is that benefiting you?** two-way communication with our community partners and stakeholders is critical for us in building trust and engaging our community **Official Response from Emily O.:** > Hi there, Thank you for sharing your experience with Textedly. We're glad to hear that it has been easy to use and has helped you keep track of your messages. We appreciate your feedback and thank you for being a Textedly customer! Best, Emily ### 48. User-friendly but some room for improvement! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Textedly?** The platform itself feels intuitive, and I’m excited to see how it works as I continue using it. WhenI was able to connect with a representative, they were very friendly and helpful. **What do you dislike about Textedly?** It took longer than expected to get my phone number registered, and connecting with a representative in the beginning was difficult. I also didn’t like that, even after upgrading, I was only allowed to add 10 contacts at first and had to wait a full day before the issue was resolved. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping me streamline how I send updates to a group of people all at once, instead of having to message everyone individually. It makes communication faster, more organized, and ensures that nobody gets left out. The benefit for me is that I can save time, keep things consistent, and reach people directly on their phones, which I know they’ll check right away. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly intuitive and that our representative was helpful. Because of the mobile carrier requirements, the team needs to make sure all verification is complete before enabling upload capabilities! Best, Ally ### 49. Time-Saving with Easy Mass Texts **Rating:** 4.0/5.0 stars **Reviewed by:** Risa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Textedly?** I find Textedly easy to use. I like the mass text feature because it saves me time. **What do you dislike about Textedly?** I don't really understand the 'Keywords' feature, and there's not a clear explanation provided for it. **What problems is Textedly solving and how is that benefiting you?** Textedly lets me send one mass text instead of multiple ones, which saves a lot of time. It's easy to use, and I really like the mass text feature. **Official Response from Emily O.:** > Hi Risa, We're glad to hear that you find Textedly easy to use and that the mass text feature is saving you time. We appreciate your feedback about the 'Keywords' feature, and we would be happy to help answer any questions on this! Just reach out to support and ask for Emily, and I'll happy hop on a call with you. Thank you for being a Textedly customer! We greatly value your business and are happy to be able to support your communication needs. Best, Emily ### 50. Reliable & Cost-Effective Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Textedly?** I find Textedly easy to use and appreciate that the cost is reasonable. It allows us to communicate with our employees quickly, which is very cost-efficient. The initial setup was very easy, and I'd definitely recommend Textedly to others, as reflected in my rating of ten out of ten. **What do you dislike about Textedly?** I can't think of anything I dislike about Textedly. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to quickly communicate with my employees, notifying them about system issues and sending reminders during benefits enrollment. It's easy to use and cost-efficient. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been such a valuable tool for your organization's communication needs! Thank you for recommending us. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+16%3A40%3A51+-0500&secure%5Bsession_id%5D=8142e14b-0719-4d23-85fb-595681af753d&secure%5Btoken%5D=08be688dce60251fbfd2c7a422d701b9e8a66aa1d1ce61db0bfc4566ef85313a&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Customization Interface - Generative AI **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Analysis** - Campaign Analysis - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Customer Service Analytics **Content ** - Idea Recommendation - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Engagement** - Social Promotion **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - QR Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **In-House Management** - Employee Performance - Team Workflow **Platform** - Social Media Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,878 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews)