--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1433 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1433 scale: '5' date_modified: '2026-09-19' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,433 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users highlight **excellent customer support** from Textedly, appreciating fast responses and effective solutions to their issues. (336 reviews) - Users praise the **ease of use** of Textedly, noting its straightforward setup and clean interface. (323 reviews) - Users commend Textedly for its **excellent customer support** , noting fast responses and effective problem resolution. (257 reviews) - Users love the **effective communication tools** of Textedly, enhancing engagement and streamlining customer interactions. (141 reviews) - Users love the **time-saving text messaging** feature of Textedly, enabling quick appointment reminders and responses. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find Textedly to be **expensive** compared to competitors, with costs rising unexpectedly for additional features. (93 reviews) - Users find the **missing storage features** inconvenient, as it complicates managing contacts and increases wait times. (79 reviews) - Users face **SMS issues** like delivery failures and character counts leading to unexpected costs, complicating their messaging efforts. (58 reviews) - Users find the **learning curve steep** due to unclear documentation and platform complexity, requiring trial and error. (57 reviews) - Users find the **limited texting features** of Textedly cumbersome, particularly regarding contact management and text counting. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia G. | Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 07, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** How user friendly it is, quick & easy. The tech support is always quick to respond. I use it very frequently. It's very easy! **What do you dislike about Textedly?** The short code is no longer available, But I understand that it's out of their control. **What problems is Textedly solving and how is that benefiting you?** mass texting & blasting out messages to market my houses **Official Response from Emily O.:** > Hi Virginia, We're thrilled to hear that you find Textedly user-friendly and quick to use! Our tech support team is dedicated to providing timely assistance, and we're glad to hear they've been helpful for you. Best, Emily ### 2. Textedly has allowed me to spread my mindful messages in a simple yet effective way! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 22, 2025 **What do you like best about Textedly?** I love that I have access to all of my data, and that I can go back and analyze where I need to grow from past messages. **What do you dislike about Textedly?** I do find it a bit expensive but other than that, its great! **What problems is Textedly solving and how is that benefiting you?** Textedly allows me to reach masses of people at once to share messages and build my community! **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been effective in helping you spread your mindful messages! Having access to all your data and the ability to analyze past messages is definitely a valuable feature. We understand that pricing is important, and we're constantly working to provide the best value for our customers. Thank you for sharing your experience! Best, Ally ### 3. Account Reinstate **Rating:** 4.0/5.0 stars **Reviewed by:** Dee G. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** That I could send text specials for my company **What do you dislike about Textedly?** I don't like the dual log in and having to wait to use a link to log in Also my text seem basic. Couldn't create customized blast **What problems is Textedly solving and how is that benefiting you?** text marketing. helping to get customers **Official Response from Emily O.:** > Hi there, We understand your need to pause your account for budget reasons. We appreciate your feedback about the login process and customization options. We will take this into consideration for future improvements. Best, Emily ### 4. Excellent customer service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah C. | Marketing Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2025 **What do you like best about Textedly?** They have the most reliable and helpful customer service to offer! **What do you dislike about Textedly?** I do not have any complaints with this company! **What problems is Textedly solving and how is that benefiting you?** Textedly gives me the platform to reach all of my employees in a timely manner with any important information and details going on within the company. **Official Response from Ally Archer:** > We are thrilled to hear that you are satisfied with our customer service! Thank you for your positive feedback. Best, Ally ### 5. The perfect way to keep our attendees informed **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly G. | Communications and Events Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** I use many different software tools for different purposes, and I have to say, this is a favorite. It is so easy to use a texting platform. The variety of plans offered met our association's needs. I like that I could simply visit a web browser to send and receive messages, instead of installing another app. Brooke has been very helpful and super responsive from the beginning. **What do you dislike about Textedly?** The only concerns I had were solved quickly by the care team. **What problems is Textedly solving and how is that benefiting you?** Communicating seamlessly to a large number of people important event agenda information and reminders. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a favorite among your software tools and that it has met your association's needs with its variety of plans. We're also glad to hear that our customer care team, especially Brooke, has been helpful and responsive. Thank you for your feedback! Best, Ally ### 6. Excellent Customer Service from Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 16, 2025 **What do you like best about Textedly?** The automation of managing our contact list and unsubscribed contacts is helpful. Using the program is super easy once you get the hang of things and are verified. **What do you dislike about Textedly?** The big downside for us is that unused messages no longer rollover from month to month as they did when we first subscribed. We only send messages a couple times a year so this impacts us. Luckily customer service is top notch and they do offer other opportunities to earn bonus messages. **What problems is Textedly solving and how is that benefiting you?** Reaching all of our customers quickly, easily, and affordably **Official Response from Ally Archer:** > We're glad to hear that you find our contact list management and automation helpful. We understand your concern about unused messages not rolling over, and we appreciate your feedback. We're constantly working to improve our services and will take your comments into consideration. Best, Ally ### 7. Easy, Efficient & Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi M. | Business Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 31, 2025 **What do you like best about Textedly?** Textedly has helped us speed up our communication with our customers and has helped perfect our customer support. A majority of our customers prefer a text over a phone call and we have appreciated the ease of use with Textedly. We use it on a daily basis for appointment reminders, follow-up, and general information. **What do you dislike about Textedly?** The only thing that would make the service more effective is if integrated with our Zoho Applications. **What problems is Textedly solving and how is that benefiting you?** We often need to make snap decisions based on customer feedback. Our customers are far more likely to respond quickly via text. I know they appreciate it when we don't waste their time! **Official Response from Ally Archer:** > We're glad to hear that Textedly has been easy, efficient, and effective for your communication needs. We appreciate your feedback and will definitely consider your suggestion for integration with Zoho Applications. Best, Ally ### 8. Price Doubled Service Remained the Same **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2025 **What do you like best about Textedly?** The website is easy to use and understand, and the when you need assistance, the Help desk is available and helpful. **What do you dislike about Textedly?** I've had several text campaigns completely fail. I don't like how the text has to start off using my boutique name. The price doubled and the service did not upgrade. Customer Service deceived me into thinking I was getting a 50% off discount, but in reality, I lost half of the messages I had with my package....so I had 50% less messages for 50% less of a cost. **What problems is Textedly solving and how is that benefiting you?** I needed a service that provided texting customers of sales, instore events and promotions. **Official Response from Ally Archer:** > Hi Danielle, I wanted to clarify that your 50% discount does not impact the number of monthly messages included in your plan—you still receive 6,000 messages each month. If you previously received any bonus credits, those will continue to roll over until they are fully used. That may be why it seemed like your monthly message count had changed. Additionally, due to carrier regulations, your business name is required to appear at the beginning of each message. Please let me know if you have any other questions—I’m happy to help! -Ally ### 9. Textedly helps simplify our texting services **Rating:** 5.0/5.0 stars **Reviewed by:** Ami S. | Secretary, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 22, 2025 **What do you like best about Textedly?** Textedly enables me to schedule in advance all my weekly, or even monthly, texts that we send out to all our members. It allows people to respond, remove themselves, and add new members. I love that I can attach a video link with no issues as well. We have been using Textedly for quite some time and customer services is quick and helpful. **What do you dislike about Textedly?** My one complaint is that when a new member joins and I have messages already scheduled, it doesn't include them. I have to delete all my previously scheduled messages in order to add any new members. **What problems is Textedly solving and how is that benefiting you?** Textedly has created an easy way to consistently communicate with our members from one location. The advance scheduling is one of my favorite features as it allows me to plan and compensate for time out of the office. **Official Response from Emily O.:** > Hi Ami, We're glad to hear that Textedly has been helpful in simplifying your texting services and that you appreciate the scheduling and member management features. I will bring this feedback to our team and see if we can get this updated, thank you for bringing this to our attention! Best, Emily ### 10. Amazing support and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Director of Optimization, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2025 **What do you like best about Textedly?** The easy to understand platform as well as the extremely responsive support **What do you dislike about Textedly?** I have nothing that I can honestly say that would be negative about Textedly **What problems is Textedly solving and how is that benefiting you?** communication across our entire company without hassle **Official Response from Ally Archer:** > We're thrilled to hear that you find our platform easy to use and our support responsive! Thank you for your positive feedback. Best, Ally ### 11. Textedly review **Rating:** 4.0/5.0 stars **Reviewed by:** Jake S. | Youth Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 06, 2025 **What do you like best about Textedly?** It's functionality is great, making sending mass texts easy, with many features that mass texting services don't supply (images, for one). The price is not great in comparison to other services, but these extra features are a plus. Customer support is extremely quick, if not immediate, which is a huge plus. **What do you dislike about Textedly?** The biggest downside I had was setting up the service: for a small community, we don't have all the legal lingo and releases in place, we simply collect the phone numbers from our congregants. For a big company, this would probably have been an easy process, but we faced multiple barriers when doing it (I will say, though, that the support staff ended up coming in strong and streamlining the process for us). **What problems is Textedly solving and how is that benefiting you?** We use Textedly as a reminder service to the teens that are members of our synagogue about weekly events. **Official Response from Ally Archer:** > HI Jake, We're thrilled to hear that you find Textedly's functionality great and that our customer support has been quick and helpful for you. We understand the challenges you faced during the setup process and appreciate your patience as we worked to address them. These are mobile carrier regulations and have to abide by their wants and needs for proper opt in consent and verification. Thank you for using Textedly for your reminder service, and please let us know if there's anything else we can do for you. Best, Ally ### 12. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Scott J. | Vice President of Information Technology, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 09, 2025 **What do you like best about Textedly?** Textedly is a great solution that allows us to communicate to our employees in emergencies. **What do you dislike about Textedly?** No real issues with anything. We have never had any hiccups with it. **What problems is Textedly solving and how is that benefiting you?** Textedly gives us a solution to communicate to our employees whenever email may not be available. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been a reliable solution for your emergency communication needs. Thank you for sharing your positive experience! Best, Ally ### 13. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2025 **What do you like best about Textedly?** I had issues with using the service and support was able to provide a solution very quickly. **What do you dislike about Textedly?** No negative feedback. Support and on-boarding process was helpful to understand the tool. **What problems is Textedly solving and how is that benefiting you?** Text Message was not delivered. **Official Response from Ally Archer:** > We're glad to hear that our support team was able to quickly resolve your issues. Thank you for your positive feedback! Best, Ally ### 14. Easy to use platform with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Louie G. | Medicare Insurance Broker, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2025 **What do you like best about Textedly?** The ease of use of the platform with its many functionalities all for a good price. Customer service has been prompt and professional as well. **What do you dislike about Textedly?** None as of yet but it would be nice if Google reviews that are collected from sending out a review request from Textedly would be automatically shared on other sites as well like Facebook. **What problems is Textedly solving and how is that benefiting you?** Helping me stay in touch with my clients easily. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and that our customer support has been helpful. We appreciate your feedback and will definitely consider your suggestion about sharing Google reviews on other platforms. Best, Ally ### 15. Great service with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Francisco C. | Accounting Clerk, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2025 **What do you like best about Textedly?** Textedly is a great service to reach out to people in our community and receive feedback from them. **What do you dislike about Textedly?** I did not see any drawbacks. The service works and if we have any questions, the customer service is one of the best. **What problems is Textedly solving and how is that benefiting you?** The thing that Textedly helps with is being able to reach a wide audience of people in our community. We are a non-profit and talking to and receiving feedback from our community is important. **Official Response from Emily O.:** > Hi Francisco! We are thrilled to hear that you are enjoying our service and finding it beneficial for your non-profit organization. Thank you for your positive feedback! Best, Emily ### 16. An easy way to communicate with your customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Jadon H. | Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 18, 2024 **What do you like best about Textedly?** I like that Textedly offers a way for our business to communicate with our customers on both a one-to-many basis as well as one-to-one. Textedly creates a fast way to communicate the information our customers need and an easy way to follow up on their orders. The customer service that is provided for our account has always been very helpful and quick to respond to our questions and requests. **What do you dislike about Textedly?** We use Textedly to communicate with our customers for a once a year event. This makes it hard for our business to fit in with their subscription model in a natural way as we end up not using the resources year round. **What problems is Textedly solving and how is that benefiting you?** Textedly is solving the problem of communicating with a large group of people to give them important information about their orders and delivery and scheduled shifts. Without Textedly, we would have a hard time communicating with our customers in an effective manner. **Official Response from Ally Archer:** > Hi Jadon, Thank you for sharing your positive experience with Textedly. We understand the challenge with fitting into our subscription model for a once-a-year event and will take this into consideration for future improvements. Best, Ally ### 17. Awesome assistance provided by Brooke **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** We ran into an issue with our number registration, and I reached out via chat, and Brooke was able to assist me and walk me through how to resolve the error that had occurred. She was very responsive and timely in assisting us in resolving this matter as we are now able to utilize the system **What do you dislike about Textedly?** fees charged for number of letters in a text **What problems is Textedly solving and how is that benefiting you?** Assisting with and upgrade of our account to a higher tier **Official Response from Emily O.:** > Hi there, Thank you for sharing your positive experience with Brooke! We're glad to hear that she was able to assist you in resolving the issue and that you are now able to utilize the system. Best, Emily ### 18. Textedly Text Message Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2025 **What do you like best about Textedly?** The platform is simple to use and makes sense. It's hard to figure out how to upload and manage contacts and how to send and manage campaigns. Tech support is very helpful if you never need it. **What do you dislike about Textedly?** I haven't had any issues so far and will keep using it. **What problems is Textedly solving and how is that benefiting you?** We have over 300 agents that we need to send updates and communication to. This helps us do it successfully. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly simple to use and that our tech support has been helpful for you. If you have any specific questions about uploading and managing contacts or sending and managing campaigns, feel free to reach out to our support team for assistance. Best, Ally ### 19. Antiquated platform but get the job done without extra bells + whistles **Rating:** 2.5/5.0 stars **Reviewed by:** Brittany A. | Membership Concierge, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 17, 2024 **What do you like best about Textedly?** I manage over 10K contacts on a separate CRM so textedly allows me to communicate with our contacts in a clear and concise manner. I like the bulk message feature and the schedule feature. I love that you can add images but can also keep it very basic. My favorite feature is the bulk contact upload. Usually when you follow a CSV outline the file doesn't import as it should but this one does! **What do you dislike about Textedly?** The software is out of date. We need more search features for the contacts to troubleshoot error messages. For example, searching for archived contacts, or verifying the bulk contact upload feature of errors right on the spot to fix. **What problems is Textedly solving and how is that benefiting you?** We communicate daily, weekly, and monthly with our CRM on a variety of topics, events, and ways to get involved. I love how you can easily reply back on the computer to the message right from the site. **Official Response from Emily O.:** > Hi Brittany, It's great to hear that Textedly is enabling you to efficiently manage and communicate with your contacts. We value your feedback about the need for more search features and will take that into account as we continue to enhance the platform. Best, Emily ### 20. super fast to start and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Rani E. | owner, Food & Beverages, Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 30, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** within 2 days i was up and running sending a campaign. super easy to use. after i updated my package and sarah from CS helped me with adjusting it. **What do you dislike about Textedly?** i wish the text you don't use will roll over. **What problems is Textedly solving and how is that benefiting you?** it sends texts......... **Official Response from Ally Archer:** > We're thrilled to hear that you had a fast and positive experience getting started with Textedly! We're glad to hear that Sarah was able to assist you with adjusting your package. We appreciate your feedback about the rollover feature and will definitely take it into consideration for future improvements. Best, Ally ### 21. Customer service is amazing, love the concept and easy use. Character limit is tricky, though. **Rating:** 4.0/5.0 stars **Reviewed by:** Katya M. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 25, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** Textedly is a great resource once you get started. Their customer service team was great when I need help fixing an issue. And in general, I love how simply I can send a message to a bunch of my database all at once so I can share any special offers and promotions without utilizing a bunch of man power. **What do you dislike about Textedly?** It is very hard for me to stay under the character limit. It can become very expensive when you are trying to send a message. Therefore, I must keep my messages short and sweet so I'm not paying more than my budget. **What problems is Textedly solving and how is that benefiting you?** I typically have to use a whole bunch of man power and hours into sending 100s of text messages that need sending, and then it is hard to sift through those message for response. Textedly is great because it allows me to send messages in the push of a button and the hub to view where all who replied is great! Keeps it simple and streamlined. **Official Response from Ally Archer:** > Hi Katya, We're glad to hear that you find our customer service team helpful and that Textedly has simplified your messaging process. We understand the challenge of staying under the character limit, and we are constantly working to make it more cost-effective for our users. Thank you for your feedback! Best, Ally ### 22. Answered my questions quickly, and anticipated what I might need to complete my task. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2025 **What do you like best about Textedly?** They make it very easy and intuitive to upload lists, send messages, and their customer service is easy to work with. **What do you dislike about Textedly?** The biggest downside is the limited characters that are available to send, and once you go above 160 characters you have to use double the number of messages to send to the same list. **What problems is Textedly solving and how is that benefiting you?** We always have an issue with telling people about our business. Textedly makes it easy to get the word out. **Official Response from Ally Archer:** > We're thrilled to hear that you found our customer service easy to work with and that Textedly has made it easy for you to get the word out about your business. We understand your concern about the limited characters for messages and the need to use double the number of messages for longer texts. We appreciate your feedback and will take it into consideration for future improvements. Best, Ally ### 23. Very efficient and professional. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew G. | Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** The user experience is very easy to understand and implement into your work. **What do you dislike about Textedly?** None. It serves its niche well. Once they get an app up and running, it'll be even easier to manage customers. **What problems is Textedly solving and how is that benefiting you?** Communicating with current clients on their case and nurturing the relationship with past clients. **Official Response from Emily O.:** > Hi Andrew, We appreciate your input and are excited to continue improving our services. Thank you for being a valued customer and we are happy to be serving your niche! Best, Emily ### 24. Coolest software out there!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Z. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2025 **What do you like best about Textedly?** The experience from the very beginning was near-flawless and professional. Implementation was great too. Few tiny roadblocks but due to lack of my own training/knowledge. The team took care of everything in a very fast, decisive, and favorable manner. Mainly like the richness of functionalities and ease of use. **What do you dislike about Textedly?** the several different one-time charges. It is still understandable because not many people may want each of those "apps" **What problems is Textedly solving and how is that benefiting you?** Direct, convenient, easy, and fast outreach and connection with customers. **Official Response from Emily O.:** > Hi Muhammad, We're thrilled to hear that you had a near-flawless and professional experience with Textedly from the very beginning. We're glad that our implementation process went smoothly for you. Thank you for being a customer and sharing your amazing feedback! Best, Emily ### 25. Very User Friendly and Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 19, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** I like how I am able to message many people in a short time frame. It makes making client reminders a lot easier for me and I love that they can message me back! It makes automated messaging a ton more personal! I also love the support team! Paige just helped me today and she was wonderful! I use this service every day and she helped me when I was having issues yesterday! The mass-contact upload also makes this software ease to implement and integrate. **What do you dislike about Textedly?** I don't like how each added user costs $120/yr **What problems is Textedly solving and how is that benefiting you?** We have issues with getting some of our clients to come to their scheduled times and dates, so Textedly makes it easy to send them messages as reminders as well as promote special events. **Official Response from Ally Archer:** > Thank you for sharing your positive experience with Textedly! We're glad to hear that our platform has been helpful in making client reminders easier for you. We'll definitely take your feedback about moving people to different keywords into consideration for future updates. Best, Ally ### 26. I had a great experience with customer service and the software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2025 **What do you like best about Textedly?** The software and customer service. Everyone there so far has been extremely helpful to my needs. **What do you dislike about Textedly?** So far I could see no downside. However, maybe they should create a feature that will allow me to test the text messages without using my paid credits. **What problems is Textedly solving and how is that benefiting you?** It's allowing me to personalize my messages to my clients and it allows me to send text's in bulk. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you had a great experience with our customer service and software! We appreciate your feedback and are happy to have you as a customer! Best, Emily ### 27. Straightforward and responsive team **Rating:** 5.0/5.0 stars **Reviewed by:** Sean G. | Executive Sales Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 10, 2024 **What do you like best about Textedly?** I just signed up for Textedly yesterday, and so far, I’m really impressed. The platform is super easy to navigate, even for a first-timer like me. It didn’t take long to figure out how to get everything set up, which I really appreciated. What stood out most was their customer service. Even in this short time, they’ve been incredibly responsive and helpful with any questions I had. It’s refreshing to see a company so dedicated to providing great support right from the start. Looking forward to seeing how this works for my needs! **What do you dislike about Textedly?** I do not have anything negative to say about Textedly. I will update my review after a few uses. **What problems is Textedly solving and how is that benefiting you?** As a sales executive at Wealth Concierge Group, I recently started using Textedly, and I’m already seeing the value it brings to our business. The platform has made it incredibly easy to reach our clients quickly and effectively, which is critical in maintaining strong relationships and keeping them informed. Compared to traditional communication channels like email, Textedly’s SMS marketing ensures our messages are seen almost immediately, which has been a game-changer for client engagement. The simplicity of the platform and the ability to personalize messages at scale have saved me so much time while enhancing the quality of our interactions. Features like scheduling and auto-replies allow us to maintain a professional yet efficient communication flow, and the secure payment feature is a great bonus for handling transactions seamlessly. I’m genuinely impressed with how much Textedly has streamlined our operations and improved our ability to connect with clients in a meaningful way. It’s definitely a tool I’d recommend to any business focused on client engagement and satisfaction. **Official Response from Emily O.:** > Hi Sean, We're thrilled to hear that you had a positive experience with our platform and customer service. Thank you for choosing Textedly, and we're excited to support your business needs! Best, Emily ### 28. Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** stacey m. | Senior Marketing Director, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 24, 2025 **What do you like best about Textedly?** So thankful that both Paige and Dani were incredible to work with. They really helped push my account to activation! Needed it for an event and was worried it wouldn't happen. **What do you dislike about Textedly?** There is no upfront explanation that when you sign up and even pay, that there will be a waiting period (24-48 hours!!) until you'd be able to send communications out. This is an important communication. **What problems is Textedly solving and how is that benefiting you?** Ease of communication direct to customer. Reaching them where they are the most - on their phones **Official Response from Ally Archer:** > We're thrilled to hear that Paige and Dani provided you with incredible support to activate your account for your event! We apologize for any confusion regarding the waiting period and will work on providing clearer upfront explanations. We're glad to hear that Textedly is helping you reach your customers directly on their phones. Best, Ally ### 29. Pleasant platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 02, 2025 **What do you like best about Textedly?** I like Textedly because it is an easy to use platform that lets me communicate with my company, through text. We save text campaigns for things of higher importance, and being able to rely on a platform that delivers the message, allows for pictures and links to be included, and allows for responses, is helpful to our work. **What do you dislike about Textedly?** I wish that the number of messages was not such a varying number. I think I understand that depending on what you include, your message count changes, but I think we have a hard time always justifying using so many messages for such short texts. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping us reach our employees in a different way (besides email) that benefits our overall company knowledge level in terms of events and company-wide initiatives. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and beneficial for your company's communication needs. We appreciate your feedback about the varying message count and will take it into consideration for future improvements. Best, Ally ### 30. Textedly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2025 **What do you like best about Textedly?** Textedly is fairly quick and easy to use. I use it weekly to send over 8000 texts. Customer support is fast and very helpful. Brooke has been especially helpful. **What do you dislike about Textedly?** Hard to navigate the mass upload feature. **What problems is Textedly solving and how is that benefiting you?** As an online auction, reminding bidders that the auction is about to start is critical. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly quick and easy to use, and that our customer support has been helpful, especially Brooke. We appreciate your feedback about the mass upload feature and will work on improving it for a better user experience. Best, Ally ### 31. Communication is priority to me and Alex has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jameka L. | Director of Care, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2025 **What do you like best about Textedly?** Customer support has been excellent, Alex has been accessible and responded promptly answering questions and showing us how to utilize all the benefits of the platform. The system is user friendly once I completed the initial training on how to use it. Once we received approval to begin using services it was easy to integrate contact #s and begin using the platform. We will be using Textedly weekly to communicate with customers and so far it has saved time with the mass message option and I love the scheduling option as well! **What do you dislike about Textedly?** It was not properly communicated all of the small additional cost, but Alex did assist with other means to keep the cost low. **What problems is Textedly solving and how is that benefiting you?** The mass text option saves time by allowing us to type a single message and send it to multiple contacts as well as ensure efficiency that everyone in the specified group receives the updates/messages. This has helped us to ensure that messages are being sent and will likely increase our revenue in the future due to making sure the correct people receive the messages in a timely manner. Also, being able to schedule messages allows me as the owner to create ads when I have the time to do so and create a calendar to better market. **Official Response from Ally Archer:** > We're thrilled to hear that Alex has been providing excellent support and helping you utilize all the benefits of the Textedly platform. We're glad to hear that the mass message and scheduling options have been saving you time and increasing efficiency. Best, Ally ### 32. Great Support. Great Product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Textedly?** Textedly has been an invaluable tool for my business, providing an efficient and effective way to engage with our audience through SMS marketing. What I particularly like about Textedly is its user-friendly interface that makes it incredibly easy to set up and manage SMS campaigns. The platform's robust features allow us to personalize messages, schedule sends, and track performance metrics seamlessly. One of the standout features of Textedly is its versatility in catering to different business needs. Whether we're running promotions, sending updates, or driving event attendance, Textedly's flexibility ensures that our messages are delivered promptly and reliably. The ability to segment our audience and send targeted messages has significantly enhanced our campaign effectiveness. Customer support from Textedly has also been exceptional. Anytime I've had questions or needed assistance, their team has been responsive and knowledgeable, ensuring that we get the most out of the platform. Overall, Textedly has become an integral part of our marketing strategy, helping us achieve higher engagement rates and better ROI from our SMS campaigns. I would highly recommend Textedly to any business looking to leverage the power of SMS marketing with ease and efficiency. **What do you dislike about Textedly?** Nothing yet. I will let you know if something bad happens. **What problems is Textedly solving and how is that benefiting you?** Communicating faster with end users. Email has too much noise. SMS has a chance to get their attention better. **Official Response from Emily O.:** > Hi there! Thank you for your glowing review! We're thrilled to hear that Textedly has been such a valuable tool for your business, making SMS marketing efficient and effective. We're glad you appreciate our user-friendly interface, robust features, and versatile capabilities. Our team is committed to providing exceptional customer support, and we're delighted to have contributed to your higher engagement rates and better ROI. We look forward to continuing to support your marketing strategy. Best, Emily ### 33. Meets our Marketing and Appointment Confirmation Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Charity B. | corporate officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2025 **What do you like best about Textedly?** The desktop interface is easy to use once you get used to it. The customer support has been good. **What do you dislike about Textedly?** I would like an app for use when away from my computer. **What problems is Textedly solving and how is that benefiting you?** Textedly allows us better communication with our clients - from appointment reminders to general questions to marketing announcements. It has provided an all-in-one solution. **Official Response from Ally Archer:** > We're glad to hear that you find our desktop interface easy to use and that our customer support has been helpful for you. We appreciate your feedback and will take your suggestion for a mobile app into consideration for future improvements. Best, Ally ### 34. Very Straight Forward and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | Sale Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 13, 2025 **What do you like best about Textedly?** The ease of implementation was fantastic; Integrating my contact list was a simple upload. The ability to convey a lot of info to a lot of people that want it with a simple click is tremendous. Customer support is quick, efficient & knowledgeable. I use textedly weekly. **What do you dislike about Textedly?** I do not dislike textedly. As with anything, setting up contacts and taking a little time to familiarize yourself with their platform is all it takes to start getting down to business. I love it. **What problems is Textedly solving and how is that benefiting you?** Textedly solves the problem of simplifying text blasting from a long endeavor to a simple single click of the mouse! **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and that it has been beneficial for your business. Thank you for your positive feedback! Best, Ally ### 35. I am struggling to send out messages since the interface and features are different than TextingBase **Rating:** 2.0/5.0 stars **Reviewed by:** Sarah K. | Sales Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 26, 2025 **What do you like best about Textedly?** I like the clean look of the interface and it's modern look. Customer support has been easy to work with as well. **What do you dislike about Textedly?** I strongly dislike the fact that all of the features have to be paid for separately. It's very difficult for someone who hasn't used textedly to send out a text formatted the way I want to a group of people. As a former texting base customer, I have not had a smooth transition. **What problems is Textedly solving and how is that benefiting you?** Sending out mass text messages to a group of clients and being able to respond to them in one place. **Official Response from Ally Archer:** > We appreciate your feedback and apologize for any inconvenience you've experienced. We understand the importance of a smooth transition and are constantly working to improve our features and interface. If you have any specific issues, please feel free to reach out to our customer support team for assistance. Best, Ally ### 36. Easy to Use Platform That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Jason R. | VP of Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 12, 2025 **What do you like best about Textedly?** The platform is very easy to use, and they follow all the rules so your text campaigns are sure to deliver via any carrier **What do you dislike about Textedly?** Make tagging lists a little easier so users can go between lists and not have to set up different Keywords. **What problems is Textedly solving and how is that benefiting you?** Textedly is allow our education nonprofit to communicate effectively with our parents. **Official Response from Emily O.:** > Hi Jason, We're glad to hear that you find Textedly easy to use and that it helps you communicate effectively with parents. We appreciate your feedback about making tagging lists easier, and we'll definitely take that into consideration for future improvements. Best, Emily ### 37. Helpful resolution of an issue **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2025 **What do you like best about Textedly?** It's great for mass messaging my constituents - still learning to do the one on one and replies. **What do you dislike about Textedly?** It's not quite as intuitive as I'd like it to be - and my issue that was addressed today wasn't really a known issue in the world which was frustrating. **What problems is Textedly solving and how is that benefiting you?** My younger constituents don't read their email so I need a text platform to communicate with them. **Official Response from Emily O.:** > Hi there, Thank you for sharing your experience with Textedly. We're pleased to hear that the platform is assisting you in reaching your younger constituents through text messaging. We acknowledge your feedback about the intuitiveness of the platform and the frustration caused by the issue you encountered. We're committed to enhancing the user experience and will work to improve here! Best, Emily ### 38. Excellent Platform for Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2025 **What do you like best about Textedly?** Great system for mass communication with our team **What do you dislike about Textedly?** I really don't have anything I dislike now **What problems is Textedly solving and how is that benefiting you?** None **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a great system for mass communication with your team! Best, Ally ### 39. Texting made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2025 **What do you like best about Textedly?** It's easy and efficient to text large groups with the platform. Contacts are automatically updated from our CRM. **What do you dislike about Textedly?** It would be nice to see when texts don't go out due to a carrier flagging a word or phrase. **What problems is Textedly solving and how is that benefiting you?** We were having issues communicating with all of our contacts effectively and efficiently **Official Response from Ally Archer:** > We're glad to hear that Textedly has made texting large groups easy and efficient for you, and that the automatic contact updates from your CRM are helpful. Best, Ally ### 40. Good but pricy! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 13, 2025 **What do you like best about Textedly?** It’s relatively easy to use once you get the hang of it. The interface is simple, and scheduling or sending messages becomes pretty quick once you’re familiar with the flow. **What do you dislike about Textedly?** It’s expensive, and there’s no easy way to pause the subscription during slower months. I only need it seasonally, so paying full price year-round doesn’t make sense. **What problems is Textedly solving and how is that benefiting you?** Textedly helps me communicate quickly and effectively with the nonprofit community I work with. It makes mass messaging simple, which is crucial for staying in touch with a large group during busy program seasons. **Official Response from Ally Archer:** > We appreciate your feedback and understand your concern about the pricing. We are constantly working to improve our services and will take your feedback into consideration for future updates. Best, Ally ### 41. Good But Pricey **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 10, 2025 **What do you like best about Textedly?** Textedly is good about getting back to you in a timely manner. **What do you dislike about Textedly?** Textedly pricing is out of line in today's world **What problems is Textedly solving and how is that benefiting you?** Our business is no longer able to utilize email to text. **Official Response from Ally Archer:** > We appreciate your feedback on our timely response. We understand pricing is important, and we are constantly reviewing our pricing to ensure it aligns with the value we provide. We hope to continue providing a valuable service to your business. Best, Ally ### 42. Wonderful Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2025 **What do you like best about Textedly?** This is a wonderful service. It is easy to use and was easy to set up. Support is very helpful if you need it. We mainly only use the service for a few months out of the year due to our business needs but it works great. There are lots of feature and easy to integrate into our workflows. **What do you dislike about Textedly?** My only complaint is that you can only set one user per account without paying extra. **What problems is Textedly solving and how is that benefiting you?** It allows us to get information out quickly and easily to our employers and businesses that we work with. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and set up, and that our support team has been helpful. We appreciate your feedback about the limitation on the number of users per account, and we'll take it into consideration for future improvements. Best, Ally ### 43. Great way to stay in compliance and text subscribers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2025 **What do you like best about Textedly?** It's fantastic for texting specific groups and subscribers **What do you dislike about Textedly?** Creating new groups and lists was a little complex but their support team was quick to help **What problems is Textedly solving and how is that benefiting you?** We are a recruiting agency so we were able to text candidates to see if they were interested in a position. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We understand that creating new groups and lists can be complex, but we're happy to hear that our support team was quick to help. Best, Emily ### 44. Patient and Kind Chatters! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 16, 2025 **What do you like best about Textedly?** It was very easy to use! The staff were great about helping you set up your account! They never felt like a question was too silly! **What do you dislike about Textedly?** Nothing! I would have kept using it, but we had another program that we were setting up and needed Textedly during the interim. Now that the other program is set up, I would rather have stayed with Textedly. Much easier to use! **What problems is Textedly solving and how is that benefiting you?** We were able to send bulk texts without it being flagged as spam. **Official Response from Ally Archer:** > We're thrilled to hear that you found Textedly easy to use and that our staff provided great assistance! We're sorry to see you go, but we're glad to hear that you found our platform beneficial for sending bulk texts without being flagged as spam. If you ever need us in the future, we'll be here for you! Best, Ally ### 45. LOVE THIS MESSAGING SYSTEM! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2025 **What do you like best about Textedly?** I like that I can text reminders to my customers who sign up all at once! **What do you dislike about Textedly?** I dislike how quickly you go from 1 minute to 2 minutes. **What problems is Textedly solving and how is that benefiting you?** There was an error where my account wanted me to relogin every time I went to send a message and ultimately would make me start the process over but they helped me solve that issue! **Official Response from Emily O.:** > Hi there, We're glad to hear that you love our messaging system and find the bulk texting feature helpful for sending reminders to your customers! Thank you for being a valued customer! Best, Emily ### 46. Creates a reliable line of communication between myself and 250 other employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Angel S. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 26, 2024 **What do you like best about Textedly?** The platform's user-friendly layout makes this ideal for a person at any tech level. Most things are self-explanatory or have a user guide, when I run into random questions the customer service reps are very fast to respond via chat or email. Our company has different offices, so the ability to have different contact lists/key words for different groups of people is a huge plus, because us admin people can all "partner" on the same account, yet send messages to small or large groups from any office. **What do you dislike about Textedly?** I recommend sending yourself a text every so often just to ensure things are running as they should. There was a time when texts said delivered on Textedly, yet the recipient did not receive them. Once we realized, Textedly was quick to solve the issue. **What problems is Textedly solving and how is that benefiting you?** We use Textedly to send messages and notices to employees. Since not every employee has a company-provided email and laptop, many of them don't regularly check their personal email. These days, people live on their phones. The ability to send a text and know it pops up immediately across somebody's screen helps us ensure we are getting the information out as quickly as possible. The option for recipients to text back creates an instant line of open communication. **Official Response from Ally Archer:** > Hi Angel, We're glad to hear that you find Textedly user-friendly and that our customer service team has been responsive to your needs. We appreciate your feedback and are committed to providing reliable communication solutions for your company. Best, Ally ### 47. Great customer service, some of the functions are a bit difficult to use and adapt. **Rating:** 3.5/5.0 stars **Reviewed by:** marcia m. | Director of Operations and Marketing & Communications, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 13, 2025 **What do you like best about Textedly?** I like the functions available for sms use. The tech support has been helpful and easy to access. **What do you dislike about Textedly?** It's not the most user friendly if you aren't familiar with SMS processes. It's been a bit difficult to import and integrate my data without having to try a few times. The structure for messages is also a bit confusing. **What problems is Textedly solving and how is that benefiting you?** providing alternate source of access other than email marketing **Official Response from Ally Archer:** > We're glad to hear that you appreciate our SMS functions and that our tech support has been helpful for you. We understand that there may be a learning curve for those new to SMS processes, and we are continuously working to improve user-friendliness and streamline data integration. Thank you for your feedback, and we hope to make your experience even better in the future. Best, Ally ### 48. Easy to use and responsive **Rating:** 4.0/5.0 stars **Reviewed by:** don h. | Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 04, 2025 **What do you like best about Textedly?** Visibility with the platform and dashboard. I can see real time analytics and access previous messages for re-occurring campaigns. **What do you dislike about Textedly?** The contact and .csv upload is difficult to master up front. Your .csv file needs to match their template or the download might not sync. **What problems is Textedly solving and how is that benefiting you?** Accessing marketing materials to individuals who opt in to a newsletter program. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and responsive! Our real-time analytics and dashboard are designed to provide visibility and access to previous messages for your campaigns. Best, Ally ### 49. Simple set up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 18, 2025 **What do you like best about Textedly?** Very easy and simple set up, the support was always there. thank you team **What do you dislike about Textedly?** Video Training there must be one, but I could not find it! Sorry. Overall was great support **What problems is Textedly solving and how is that benefiting you?** Merchant and customer communication **Official Response from Ally Archer:** > We're glad to hear that you found our set up process easy and simple, and that our support team was helpful. Thank you for your kind words! Best, Ally ### 50. Textedly review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2025 **What do you like best about Textedly?** Fairly simplistic in design! Very easy to use. **What do you dislike about Textedly?** Need better communication on received replies. **What problems is Textedly solving and how is that benefiting you?** I have many clients that prefer to be contacted by text instead of email. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly fairly simplistic in design and very easy to use. We strive to make our platform user-friendly for all our customers. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-20+13%3A55%3A48+-0500&secure%5Bsession_id%5D=eef0f5df-16ef-4189-be04-cc1c6db4fe4a&secure%5Btoken%5D=43f8ab9317ebc64b4e203ec7b67efe9a20e5b901433c6de697bdec619de4ebb8&format=llm_user) ## Textedly Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Customization Interface - Generative AI **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Analysis** - Campaign Analysis - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Customer Service Analytics - Reporting/Analytics **Content ** - Content Ideas - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Engagement** - Social Promotion **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - QR Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **In-House Management** - Employee Performance - Team Workflow **Platform** - Social Media Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,893 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (630 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,027 reviews)