Simpplr Reviews & Product Details

They have been providing excellent support throughout not only the implementation of the project but also the longer term after onboarding. They consistently update the product with new features and make upgrading easy. I also love the analytics on the platform to see what comms work and what needs to be re-evaluated. Review collected by and hosted on G2.com.

Simpplr is built on Salesforce, and for some, this may be a good thing, but because I am not a Salesforce engineer, it can be a real challenge to manage (but their support tends to help bridge that). Review collected by and hosted on G2.com.

Simpplr support is always very helpful. They make sure to see the issue through with the end user. I like that the platform is very visually pleasing. I cant wait to see the new features that come out in April/May. I can see Simpplr is still growing and I am excited for our company to grow with Simpplr too! Review collected by and hosted on G2.com.

There are just certain features I wish Simpplr had that they might eventually integrate. Such as the ability to tag individual files. The ability to move drag and drop wherever necessary. Sometimes the wait times to hear back from Simpplr support is a bit long but they do always make sure to get back to me. Review collected by and hosted on G2.com.

Simpplr is incredibly easy to use and build effective, engaging and useful content for our employees. We vetted over 10 vendors when trying to land on the best intranet provider for our company, and we are very happy with our choice! Review collected by and hosted on G2.com.

We would love better implementation with Box or improvements to the file repository, but overall what is available right now is usable and is working well long-term, would be great to see some improvements. Review collected by and hosted on G2.com.

Simpplr intranet helped bring our teams from coast to coast together. It's not only a great social platform for the company, but it also is a great host for company resources. We have how-to guides, pages & articles, user profiles with contact info, events, and tons more. Many new employees use it not only as a resource for information but also to learn more about fellow team members by browsing their profiles. Review collected by and hosted on G2.com.

The backend of Simpplr is used for user management (adding/removing employees & licenses) with a separate website. It would be easier if this process was integrated directly into the front-end interface, so we don't have to toggle between the 2 websites. When we remove an employee, there needs to be a better way to remove their name from the entire system, so their profile doesn't show up as the "owner" of a file or publisher of a page. Review collected by and hosted on G2.com.

We experienced our Simpplr site go down due to a Salesforce server outage. Of course, an outage is not ideal, but I appreciate everything the Simpplr support team did to communicate the status of the issue, keep us updated during the resolution, and their continued support as our intranet site got back up during the day.

As soon as the issue was realized, we opened a support ticket, and within 5 minutes we had a response from the Simpplr team. Nick Wort was outstanding! 5 stars! They pinpointed the Salesforce server issue quickly and provided links to the status pages so I could stay updated while they investigated/resolved the issue. In addition to the status pages, Nick kept me updated with a few messages that the resolution was taking longer than expected or a few hours later when everything was back up and running.

I just so happened to have a scheduled business review meeting that day with Anna McDonald, our customer success manager, and she also offered to assist and escalate the issue in any way possible. All support was appreciated! Review collected by and hosted on G2.com.

The worst thing about the Salesforce outage is that we couldn't use Simpplr! We've made Simpplr the employee hub, so it was definitely noticed by employees when the site went down. Review collected by and hosted on G2.com.

Simpplr enables employees to have an engaging employee user journey and find valuable information that helps them do their jobs efficiently. The platform allows Executive leadership to communicate meaningful and strategic goals to the company, as well as serves as a two-way platform for employees to engage with each other. Review collected by and hosted on G2.com.

We would love to see more formatting options similar to Word and Junglemail. Our CEO is very particular about how his executive memo look when they are sent out and we'd love to be able to have options to indent paragraphs, adjust spacing, indent bullets, etc. Review collected by and hosted on G2.com.

Simpllr's team comprises of skilled developers and consultants who are passionate about technology and strive to deliver innovative solutions to clients.

Additionally, Simpllr offers flexible work hours and a healthy work-life balance, which is a positive aspect for employees. The company has a culture of transparency and open communication, where employees can express their opinions and ideas.

Simpllr appears to be a good company to work for, offering a positive work environment, opportunities for growth and development, and a culture of collaboration and transparency. Review collected by and hosted on G2.com.

There may be some areas for improvement. The communication could be improved between teams and management. Review collected by and hosted on G2.com.

Simpplr is exactly that - it's simple. The site architecture isn't overly complicated, creating content is straightforward, and interacting is clear and easy for all of our end-users. Best of all, the analytics and the insight give us internal communications measurement and employee feedback in a manner we can't track through traditional channels. Review collected by and hosted on G2.com.

We'd really benefit from more Microsoft integrations. Additionally, some of the platform support can be tough to do if you don't have a core IT team supporting (Although Simpplr has great articles and step-by-step directions, they aren't always quick fixes). Platform pricing over add-on features would be ideal. Review collected by and hosted on G2.com.

Simpplr is so much more than an intranet. It's a way for people to connect and engage with the business and with each other. It's easy to get started, easy to organize, and it's FUN! Simpplr is clean and crisp, with thoughtful tiles that help guide users to the information they need, when they need it. Review collected by and hosted on G2.com.

Because our company uses multiple email domains, there are some features like Google Drive and Calendar integration that won't work for us. This was disappointing to learn, but the team was quick with a workaround while they work to resolve the issue. Review collected by and hosted on G2.com.

For the most part Simpplr is very intuitive and flexible. I like the organizational hierarchy and your staff is super helpful and top notch. Review collected by and hosted on G2.com.

I wish that it was slightly more interactive with other internal tools. And I wish that the upgrades were done automatically so that we'd know what version we were on all the time. I also with the new features were included rather than used as add ons. Review collected by and hosted on G2.com.