Factorial Reviews & Product Details

Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!

Seller

Factorial

Discussions

Factorial Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Product Description

Factorial is the free HR software that automates your HR department

Overview by

Selin Gokalp

Pricing

Pricing provided by Factorial.

Factorial

Starting at $7.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Factorial Media

Dashboard with One, key insights and information.

Factorial Demo - Bring out the best in your team

Turn conversations with your people into action plans that inspire them to learn and grow - so you can as a leader, too.

Factorial Demo - Automatic shift planning

Schedule team shifts in no time with the new automated feature.

Let AI handle expense entry so you can think less about logging the numbers and more about how to act on them.

Factorial Demo - Power your people search

Find the best fit for your team faster with AI that empowers you to make hiring decisions you’re proud of.

G2 reviews are authentic and verified.

Here's how.

Alvaro H.

CTO CISO CDO

Construction

Mid-Market (51-1000 emp.)

12/1/2025

"Great Compliance and Integration, But Payroll Needs Improvement"

3/5

What do you like best about Factorial?

What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform. Review collected by and hosted on G2.com.

What problems is Factorial solving and how is that benefiting you?

Factorial has been instrumental in centralizing our HR processes and ensuring compliance with Spanish labor regulations, particularly in areas like time tracking and employee records. The platform streamlines our daily administrative tasks by consolidating attendance, documentation, contracts, and PTO management into one unified system. Its integration features address a significant operational challenge for us: synchronizing HR data with our ERP. With the API and compatibility with Microsoft Business Central, we are able to automate information flows, which reduces manual data entry, increases accuracy, and saves valuable time. In summary, Factorial enables us to maintain stronger control over HR operations, improves visibility throughout the company, and lightens the administrative burden on our HR team. Review collected by and hosted on G2.com.

A guy named Gui P.

Co-Founder and Marketing Manager

Mid-Market (51-1000 emp.)

10/17/2025

"Intuitive and User-Friendly: Factorial Simplifies HR Processes"

4.5/5

What do you like best about Factorial?

What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.

It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it. Review collected by and hosted on G2.com.

What problems is Factorial solving and how is that benefiting you?

Factorial helps solve several recurring administrative issues that used to take unnecessary time and back-and-forth communication.

As both a user and a team leader, I really value how it centralizes everything, from viewing payslips and checking vacation balances to managing and approving requests from my team. Before, these tasks often required multiple emails or manual tracking, but with Factorial everything is clearly organized and accessible in one place.

It saves time, reduces errors, and improves transparency for both employees and managers, making HR processes much smoother and more efficient. Review collected by and hosted on G2.com.

Javier R.

Cloud Sales Specialist☁️

Small-Business (50 or fewer emp.)

1/7/2025

"An efficient and user-friendly HR management tool"

4.5/5

What do you like best about Factorial?

Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives. Review collected by and hosted on G2.com.

What problems is Factorial solving and how is that benefiting you?

Factorial has streamlined our HR processes by centralizing key functions like time tracking, document management, and payroll processing. Previously, these tasks were scattered across multiple tools, leading to inefficiencies and errors. With Factorial, we've reduced administrative time, improved data accuracy, and ensured compliance with labor regulations. Additionally, the automated notifications and reminders for performance reviews and employee documentation have helped us stay on top of critical tasks without manual intervention, ultimately increasing productivity and employee satisfaction. Review collected by and hosted on G2.com.

Marcello B.

Small-Business (50 or fewer emp.)

2/10/2025

"Avoid Factorial: Data Mishandling and Poor Customer Support"

0.5/5

What do you like best about Factorial?

The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.

If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform. Review collected by and hosted on G2.com.

Nacho H.

Account Manager - Iberia

Enterprise (> 1000 emp.)

7/25/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great UX and cheap platform"

5/5

What do you like best about Factorial?

Price, settings and zapier integrations with other HR tools Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Perhaps the robustness and lack of native integrations Review collected by and hosted on G2.com.

Angelica B.

Content creator

Small-Business (50 or fewer emp.)

3/24/2025

"designed for small and medium sized businesses"

4/5

What do you like best about Factorial?

Intuitive design makes it easy for users to navigate and manage HR processes Review collected by and hosted on G2.com.

What do you dislike about Factorial?

It’s difficulties in he helps form customer support including long response times and unhelpful responses Review collected by and hosted on G2.com.

Janeth L.

Coordinadora de RRHH

Small-Business (50 or fewer emp.)

12/16/2024

"Very good"

5/5

What do you like best about Factorial?

What I like the most is that I have been able to improve processes within my department. Time control, absences, etc. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases. Review collected by and hosted on G2.com.

Lourdes M.

Quality & Student Experience

Education Management

Mid-Market (51-1000 emp.)

7/30/2024

"User-Friendly Interface"

5/5

What do you like best about Factorial?

Effective communication is crucial in any educational setting, and Factorial is amazing in this area. The platform offers various communication tools that facilitate interaction between students and administrative staff. Whether it’s through announcements, direct messaging, or feedback forms. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

some users have reported that certain features can feel overwhelming due to the amount of options available. This complexity may affect the least experienced users from fully utilizing the platform's capabilities, limiting its effectiveness in enhancing the student experience. Review collected by and hosted on G2.com.

What problems is Factorial solving and how is that benefiting you?

Factorial’s scheduling features have been a great addition for our business school. With the ability to manage class schedules, extracurricular activities, and appointments, both students and staff can optimize their time. The platform’s calendar integration helps prevent scheduling conflicts, allowing students to engage fully in their academic and social lives. Review collected by and hosted on G2.com.

video n.

e-Multimedia Manager

Mid-Market (51-1000 emp.)

7/30/2024

"Exceeded our expectations!"

4.5/5

What do you like best about Factorial?

Their platform is intuitive and easy to use, which has greatly facilitated human resources management in our institution. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

While the platform is generally user-friendly, some features could benefit from more detailed tutorials or documentation. Occasionally, we found ourselves needing to reach out to support for guidance on specific functionalities that weren’t immediately clear. Review collected by and hosted on G2.com.

What problems is Factorial solving and how is that benefiting you?

The features they offer, such as payroll management, absence tracking, and performance evaluations, have optimized our internal processes. These tools have allowed us to streamline our operations, enabling us to focus more on education and less on administrative tasks. The reporting capabilities are also a significant advantage, providing us with insights that help in decision-making. Review collected by and hosted on G2.com.

Max R.

Small-Business (50 or fewer emp.)

4/22/2024

"Transition to an integrated platform that brought a lot of value to our company"

4.5/5

What do you like best about Factorial?

Factorial has been designed for businesses like mine. We manage different locations in different countries with different policies and holidays. The recruitment needs to be integrated, and shift management is mandatory for 70% of our contractors and employees. Having a fully integrated experience for all the tools was a game changer for us. It also offers enough flexibility to customize most of our requirements. Review collected by and hosted on G2.com.

What do you dislike about Factorial?

Some of the extra modules are not mature enough to bring us value. For example, the Software Module is not very useful in our case, because we need a more granular method to manage licenses, and cost. Review collected by and hosted on G2.com.