
Factorial Reviews (103)
Factorial Reviews (103)
Review Summary

What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate. Review collected by and hosted on G2.com.
The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform. Review collected by and hosted on G2.com.

What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.
It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent. Review collected by and hosted on G2.com.
Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it. Review collected by and hosted on G2.com.
What I value most about Factorial is how it centralizes and simplifies human resources management. From a single platform, it is possible to manage payroll, vacations, absences, documents, and approval workflows, which streamlines administrative tasks and reduces the possibility of errors. Additionally, its intuitive and accessible interface allows both the HR team and employees to use it without difficulties. Review collected by and hosted on G2.com.
Limitations in advanced functionalities: There are certain complex human resources functions that require external integrations or are not sufficiently developed within the platform.
Dependence on the internet: Being an online platform, it is not possible to access the information without a connection.
Limited customization: Some reports and approval workflows cannot be fully adapted to very specific needs.
Initial learning curve: Although the platform is intuitive, some of its functions require time to adapt and become familiar with them. Review collected by and hosted on G2.com.

How intuitive the platform is and its easy operation. Review collected by and hosted on G2.com.
Sometimes it doesn't correctly record the clock-ins. Review collected by and hosted on G2.com.
It makes tracking absences and working hours simple, centralized, and easy to manage in one place. Review collected by and hosted on G2.com.
I occasionally run into limitations with the reports and the available customization options, which can make it harder to tailor things to my needs. Review collected by and hosted on G2.com.

Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly. Review collected by and hosted on G2.com.
While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives. Review collected by and hosted on G2.com.
It saves time and gives you everything you need for accountability in one platform. Review collected by and hosted on G2.com.
So far, I haven’t run into any issues. It’s easy to use, even though some features aren’t very advanced yet. Review collected by and hosted on G2.com.

The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job. Review collected by and hosted on G2.com.
Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.
If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform. Review collected by and hosted on G2.com.

Price, settings and zapier integrations with other HR tools Review collected by and hosted on G2.com.
Perhaps the robustness and lack of native integrations Review collected by and hosted on G2.com.
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