Lano Reviews & Product Details

Unfortunately, I didn’t find anything I liked in Lano. Review collected by and hosted on G2.com.

The staff’s behavior was quite rude and the employees I dealt with (both personally and on behalf of the company I work for) were unprofessional. They didn’t process a salary payment for the first three months, and we had to keep pushing and arguing with them before it was finally done. Throughout this, the staff kept insulting me repeatedly. Now I’m trying to terminate the contract with them as soon as possible, but their employees haven’t responded for several business days. I honestly don’t know what to say. Review collected by and hosted on G2.com.

The overview within the app is simple. Overall, the service is fairly low maintenance. Review collected by and hosted on G2.com.

The app doesn't make any sense: They have two different platforms, one is completely outdated and very complicated, and in the other one, you cannot find any information. The simple overview is so simple that necessary information and important features are hidden or nowhere to be found. Also, the staff I talked to was never really open to feedback or feature requests, in meetings they appeared uninterested and interrupt while explaining. Emails are not written very empathetic. We are working with two other EORs and are able to compare the services - this is the worst one, unfortunately. Review collected by and hosted on G2.com.

- Ease of Use

- Onboarding support

- One platform for all payroll locations

- Quick, responsive, actual human customer service Review collected by and hosted on G2.com.

They are a bit pricier than competitors, but so far they’ve been worth it. Review collected by and hosted on G2.com.

The relationship with Lano is truly great, we work with them as partners, where some of our clients can use their services but also for our own growth and expansion in those key markets where it does not make sense for us to set up an entity.

We like the responsiveness of the team, the humans behind the tool/product and the willingness to support even when the countries we might be working in are not the most straightforward from an HR perspective. Review collected by and hosted on G2.com.

Sometimes the relationship with Lano´s 3rd party partner aint easy and we need to rely on Lano´s team to unlock those situations. Review collected by and hosted on G2.com.

Lano is great when it comes to the international processing of payments especially for huge amounts of money. Usually, banks require validation esp for USD amounts but the process for them is seamless and you get your money on time. Trusted and easy process Review collected by and hosted on G2.com.

I believe it is a UK-based application so when a banking holiday hits the UK, there is a delay in payment processing. Customer support should be quick to respond Review collected by and hosted on G2.com.

I like how easy to use and how convienent this program is for our company. Our firm mostly uses it for making cross border payments and turning consultants who are contractors into employees Review collected by and hosted on G2.com.

As of right now, we still have not encountered any issues except for the usual bugs and glitches which we expected Review collected by and hosted on G2.com.

Full flexibility and amazing responsiveness to any question/request. Intuitive and user friendly platform, great support team and very easy to implement within organisation. Also - Lano teams up with professional and trustworthy local companies. Review collected by and hosted on G2.com.

The only thing all customers probably dislike about any product - th einvoices in the end of the month ;-) Review collected by and hosted on G2.com.

Lano takes care of everything from a compliance perspective and even payroll, which means I don’t need to worry about that and can just focus on the hires. Review collected by and hosted on G2.com.

There are also some issues with the speed of the invoicing process. There are circumstances that they have delayed me in receiving certain invoices, which in turn affects my own cash flow. Review collected by and hosted on G2.com.

I love this platform so much as it's helped our company setup payroll in new countries as we sometimes have to ask those in other countries to do work for us. Also, it has helped us change Contractors to employees Review collected by and hosted on G2.com.

Haven't found any issues with the program. So far we are happy with how the program was implemented Review collected by and hosted on G2.com.

- Ressource of HR expertise for various countries

- Friendly, fast and personal customer support

- Detailed advice on employment contracts (which are provided by the local partners) during the set up process for new employees Review collected by and hosted on G2.com.

We are working with Lano for longer already and they have made their way to set up competent local partners and a proper billing process There is nothing to complain about based on our needs at the moment. Review collected by and hosted on G2.com.