Vidyard Reviews & Product Details

- Chome browswer integration

- notifications of video opens

- integration into our CRM (SFDC)

- always updating features,

- we had a good onboarding and customer success person. they seem to backup the technology with a good team Review collected by and hosted on G2.com.

1- The new 'Trim' tool is good in concept, but poor in execution. Once you select a section of the timeline the original video is deleted, we've lost several good recordings this way. Would be ideal to be able to 'cut' out certain sections vs just selecting the part you want to keep and deleting the rest.

2- Other tools we evaluated gave us the Location (City, State) within the notification on the browser

3- I find myself Reloading the app in the Chrome browser 1/x/week to restart it if a button stops working, always solves it, but wish I didn'/t have to Review collected by and hosted on G2.com.

I really like the different options to screen capture versus video capture so that I can demonstrate software quickly to customers in video format but also that I can personalize my e-mail responses and spend less time typing and more time connecting with my customers. Review collected by and hosted on G2.com.

I find the vye-token not very reliable (only works sometimes, not sure if it is a user error), as sometimes I get an email notification and sometimes i do not. Also the folders and the way items are organized in Vidyard is not very user friendly. I have to remember what I named my video in order to search/find it. I want to be able to organize into folders and projects. It also takes too long for videos to load, and I waste a lot of time waiting for the video to encode and then to trim it and wait again. Review collected by and hosted on G2.com.

It has great features, yet is simple and easy to use. They recently revamped their backend, so it somehow got even EASIER to use. Vidyard allows you to have complete control over the user experience of watching your video. Unlike YouTube/Vimeo, you keep eyeballs on your own website. The "Actions" allow you more control over what your viewer will do next with CTAs, redirects, links to your own videos (unlike YouTube trying to send them to unrelated content on other channels.) I love that it integrates with HubSpot so we can show the effectiveness of video and tie to individual prospects/customers. Review collected by and hosted on G2.com.

In the revamp, you can now only have one call to action ("Event") per video. Review collected by and hosted on G2.com.

Each business must use Vidyard. The plugin is simple to use. I put it to use to compare with views each day. Send a personalized video in a significant way. You can also edit and title the videos of yours with Vidyard. I like the new feature of the script of theirs. You actually must understand before you shot and memorized what you stated before you recorded it. As you capture yourselves, you can now open a script. This's perhaps Vidyard's most significant improvement to date. Review collected by and hosted on G2.com.

I do not like that the equipment may sometimes lag, mainly when you make a video. Nevertheless, the new posts made this happen. They updated their answer recently and resolved the vast majority of issues complained of by clients. Review collected by and hosted on G2.com.

The Vidyard app is really easy to use for creating videos. I've used it for sales prospecting, making intro videos, demo videos, marketing videos, etc. There is a Chrome extension that makes it easy to start recording right from your browser. You can even start the recording from within an email & attach it instantly as soon as it's done. So I start an email to my customer, hit the Vidyard plug-in, record my video, it gets inserted into the email itself & I hit send. All of my videos get stored in my library & they are easy to share with others. Review collected by and hosted on G2.com.

They don't have an option to use a virtual background. Since most people are working remotely these days (in whatever space they can come up with), this has become much more relevant - and necessary. I would use it MUCH more if this feature were available. Review collected by and hosted on G2.com.

Vidyard is a good and extremely effective solution. It's used across-the-board so folks will discover value from it besides advertising the AEs, customer success and SDRs. Initially, we employed Vidyard as a far better way of obtaining info from the content we create, but the software program helped me discover brand new strategies to make use of videos with Vidyard feature web pages as well as to provide the sales teams of ours with video development and curation. Review collected by and hosted on G2.com.

it is a tad small, but I believe It is a bit simpler to use the user interface. Several of the essential features also have been sluggish to be produced, but today they seem to drive them out quicker. Review collected by and hosted on G2.com.

The feature we like best is the screen recording function. With teams in multiple countries and time-zones this is essential. Their customer support is also fantastic. We initially had a few problems when setting up the tool but the support was super fast and we couldn't have asked for more!

Hosting is also really easy, once a video is uploaded to Vidyard you can post to multiple channels but make changes in just one central place, so this makes it very easy to keep track of assets and this makes updates super easy to perform.

Tracking helps us to understand the impact of various marketing campaigns and also helps with sales cadence because we gauge interest and engagement based on the number and length of video views.

Hosting is also really easy, once a video is uploaded to Vidyard you can post to multiple channels but make changes in just one central place, so this makes it very easy to keep track of assets and this makes updates super easy to perform. Review collected by and hosted on G2.com.

Honestly, hardly anything, but sometimes we get a bit of a lag when we are using the editor. This could well just be related to our connection speed however.

I'd also like to see a notification setting for whenever a viewer fills in a form. I

I also had a bit of an issue with the in app recording which resulted in us losing one of our videos once, which was a bit frustrating. Review collected by and hosted on G2.com.

The software is extremely easy to use, very user friendly. My sales team started using free individual accounts and were up and running in minutes. After a couple months of success booking new sales meetings using videos we decided it was time to purchase the paid team version for the integration to Salesforce and team metrics tracking. The onboarding and implementation experience was one of the best I've been through. They know exactly what they're doing, they care about what they're doing and provided best practices along the way. Review collected by and hosted on G2.com.

I wish there was more flexibility with the different kinds of reports you can generate. Specifically choosing custom date ranges rather than being boxed into ranges like "Last 7 Days" Review collected by and hosted on G2.com.

- very user friendly - specifically with the Chrome extension - I don't use the webpage version all that often so I can't really comment on that.

- recent update with speakers note view is very helpful - you're able to read notes while still looking at the screen. It sounds like a simple modification but has genuinely made a world of difference.

- nice way to show you've done your research for high priority prospects

- I like that you are able to make the frame a moving /GIF

- I like that you are able to change the initial frame at the beginning of each video (so that you can personalize a more generic video with a personalized intro).

- I like how seamlessly it integrates with Salesloft's emailing function Review collected by and hosted on G2.com.

- I wish speakers notes came out sooner but I'm glad it is here now.

- Shows who has viewed a video and how much they viewed but this information is often completely incorrect - this can be especially anxiety producing as it shows as an activity via the Salesforce integration. It will generally say that a person has watched a percentage of a video that was not at all meant for them.

- I don't love the folder set up Review collected by and hosted on G2.com.

The best part about Vidyard is how easily it syncs with YouTube. Updates are seamless. One analytics feature that is pretty great is the ability to check numbers for individual videos. The analytics dashboard is easy to use, and the reports are easy to schedule and come out human-readable. Review collected by and hosted on G2.com.

There are some features that I think would improve the product. First, the ability to create subfolders is really important when managing a lot of content. We have several YouTube channels for our brand, so our folders reflect the channel divisions. Having only one level of folders means that we can't organize within channels. This means we see hundreds of videos in the list when we manage our content. Not ideal, but at least the search works great.

I also think that it would be helpful to be able to filter by the number of videos in the player. Vidyard creates a player for each video you upload, and when you want to create a playlist, you also create a player. All the players are listed together on one screen and you have to hover over each one to see how many videos are in it. It would be nice to see only the videos with multiple videos so that we can view only our playlists and not players for individual videos.

I'd also like to see some more robust analytics. There are a lot of data points that you can get on YouTube but not Vidyard. One important to a lot of YouTube channels is the number of likes, shares, and subscribers a video attracts. Another key analytics feature I'd like is the ability to specify a custom date range on the dashboard. I sometimes need to pull numbers for a 2-week period, and it would be nice to do this via the dashboard rather than by running a report. The options there are a bit limited. I also need to pull monthly, quarterly, and annual reports on a fiscal calendar, and I'd love to be able to do this without downloading a spreadsheet. Review collected by and hosted on G2.com.

Vidyard should be used by every sales organization. It's a great way to put a face to the name. It's easy to use through its plugin. I use it every single day to connect with prospects. It's a great way to send a personalized video. Vidyard also allows you to edit your videos and title them. I also love their new script feature. Before you really had to learn and memorize what you were going to say before recording yourself. You can now view a script while you record yourself. This may be the best improvement Vidyard has made so far. Review collected by and hosted on G2.com.

The one thing I don't like is that sometimes the tool can lag, especially when you creating a video. However, the new updates have made this go away. They recently updated their solution and have fixed the majority of issues customers complained about. Review collected by and hosted on G2.com.

First of all I can share inmediately my videos to customers and I'm engagin them as well as their students

My team is telling me that the quality is great and the time it takes to create them is very quick.

I've using Vidyard for more than one month and I've created more than 40 videos. Some of them have been viewed more than 200 times, which is awesome for the organization I'm representing.

The McGraw Hill team is now in a demo and I told our managing director to subscribe it. Review collected by and hosted on G2.com.

Maybe I need more training, because I'm only using it to create step by step videos for my customers.

I need to edit the videos, but is is not possible. I always have to restart my video recordings and this is not practical for me neither for our team.

It would be great having a text editor in order to read the text and use the tool. It would be great not only for me, but all my team.

I'm receiving a lot of emails from the Vidyard team. I'm receiving more than 100 emails per day (my customers) and I'm receiving more than 5 from the Vidyard team. I don't need to receive more from than one to remember you. Review collected by and hosted on G2.com.

The ease of use, compelling usage, and individual use-cases make Vidyard great.

These sort of videos make you stand out, when you are emailing c-level individuals and others who are receiving several hundred emails a day. These sort of videos can be made specific to a certain user which is extremely personalized, or could be sent out to a small group of similar-like prospects.

The support team is also amazing. I have ran into a few problems/questions, where I submitted a support request and almost immediately got help. Review collected by and hosted on G2.com.

Sometimes I wish there were some alternatives to the videos, giphs, or other sort of individual ways to reach out to prospects. Creating a few more options for sending out may be helpful for users, such as myself. Review collected by and hosted on G2.com.

I have been using videos for years now and one of the things I like best is the ability to create a playlist of videos that are shorter and easier to watch versus other tools that don't have that feature. Review collected by and hosted on G2.com.

The only thing that I dislike is that Vidyard does not allow much of any post-editing of the videos. I have used other tools that allow you to switch options and screens after you have recorded the video. This would be a nice improvement to be able to switch from the three options of how to capture video (presenter only, presenter bubble with screen capture, or screen only) Review collected by and hosted on G2.com.

The ability to screen record is great for not only our sales staff but for internal corporate communications. I've used it for tutorials as well as recording training and webinars.

I also really enjoy that there is an Outlook plugin. This makes sharing videos much easier than copying links. Review collected by and hosted on G2.com.

Would be nice to toggle between selfie mode and screen share. So far that is the number one feedback that I've heard from our sales staff and it would be a great way to make the videos a little more dynamic and interesting. Review collected by and hosted on G2.com.

The Vidyard team is really great to work with -- and it doesn't hurt at all that the platform is awesome! I don't use the marketing-related features, but can speak to video hosting, the actual use of the product, and integrating the video links into other systems. The system just works -- upload your videos, software demos in my case, get the links, and place them where I need them. When I need to make an update, I just update the source video and all the links hit the new content. The user doesn't see anything other than the video, and I know that they user is seeing the most up-to-date content. It's pretty easy to have and manage a large video library with Vidyard. The documentation and their willingness to help new users during the onboarding process is terrific. Review collected by and hosted on G2.com.

There are some features that I can't use, because I have to use embed codes to get links for my videos in my situation. This is not the case for many Vidyard users, however. I would like to be able to use all the features when using the embed codes. Review collected by and hosted on G2.com.

I love Vidyard because there are so many use cases! We use it for creating social media promo videos prior to webinars or events, sales people create videos to personalize prospect communications, internally we create brief 'how to' videos, and the list goes on. All the videos are stored in a central repository and can be shared and re-shared conveniently. Best of all the technology is super easy to use so gaining adoption across the organization was simple. Review collected by and hosted on G2.com.

Honestly, I cannot think of anything that i don't like about Vidyard. I believe that Vidyard has solved so many problems with engagement and understanding. I really cannot complain about anything. The system is so easy to use that anyone can use it with little training. There really is nothing not to like. Review collected by and hosted on G2.com.

The ease of use - the site is very user friendly! We use it multiple times a day and the interface is clean and simple. We utilize both the player function as well as the standalone video option. I also really enjoy/appreciate how easy it is to pull insights and compare success of multiple videos in a very seamless and effortless way. It's also nice to be able to view the history from each of the players and videos that have been uploaded. Videos are also uploaded securely and can be shared using a various amount of generated URLs. The ability to have Dashboards prepared for how well the videos are performing as a whole as well as the level of detail in each one is also instrumental to the success of our videos! We learn from the insights that are provided with us. Review collected by and hosted on G2.com.

I dislike having to wait on the upload screen to do anything else on the page while my video loads. If I could change titles and update all the details surrounding the video as it's uploading it would make the process much easier for myself and my team. This would save a lot of time. Otherwise, I haven't found anything I can say I dislike about Vidyard. It could be nice to change the interface depending on what layout/workspace works for each user. I'm more familiar with other video domains such as youtube and while the interface is similar there are still areas where I expect to find something and it ends up being elsewhere. Review collected by and hosted on G2.com.

Quick upload, easy to make revisions to titles, etc. Organization is good- all similar videos are in one player. Easy connection to youtube etc. Review collected by and hosted on G2.com.

Not super user-friendly at first. The button "modify videos" is not instinctually where I would go to add a video to a player. Also, I wish there was a link to a specific video inside a player, I have to tell my clients, for instance, "there is a version 5 of the video inside this player" and then give them the link to the player rather than a link directly to version 5. I have to teach editors to hover over to find the "share" link. Once they get all of these things, it's fine but just a bit of a learning curve at first. Review collected by and hosted on G2.com.

The company's adaptability and willingness to listen. I've seen several suggestions i've made be put into the overall tool development. The account management team is very helpful in driving the adoption and use of their platform. We have had several instances where they have brought real value to our organization with their ideas. Review collected by and hosted on G2.com.

Sometimes the management of Videos vs. Video Players is a bit tricky to work with. It's not as intuitive as YouTube or Vimeo when comes to just simply sharing a video. Finding videos can be a struggle, If there was more ways in which to look for videos in the admin area, that would be helpful. Sort by specific attributes on the video would be a huge plus. Review collected by and hosted on G2.com.

I like the fact that I can show my face to prospects and let them see me as I'm sending them my first attempt at reaching out to them. The ability to have the prospect seem me at the initial outreach is very important, especially when a lot of people are asking for their time. This sets me apart from the rest of the other people who are reaching out to them through medians other than video. Review collected by and hosted on G2.com.

The interface after you record a video and go to edit can be a bit slow ad buggy sometimes. It's a little bit hard to remember where all the options are, but once you figure it out once it becomes easier. A downside might be that you can get too complacent with video. Not everyone you're reaching out to is as technologically adept as people who excel with Vidyard, so that may discourage some people from clicking on the links, as they might think that it is a scam email, leading to a lower amount of people actually watching the videos. Review collected by and hosted on G2.com.