Staffbase Reviews & Product Details

Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia.

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Staffbase

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Staffbase Community

Languages Supported

Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by

Benjamin Beier

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Staffbase Media

Staffbase Demo - Inspire employees with a unified communications platform

Multi-channel employee communication platform connecting companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assis...

Staffbase Demo - Supercharge every employee with Employee AI by Staffbase

AI is transforming the digital workplace. In an AI-first world, where assistants surface answers instantly, the question is: what role will the intranet play? We believe the intranet is still essential, but only if it evolves. It must move from a static portal to the trusted backbone of contex...

Staffbase Demo - Our framework for hyper-personalised experiences that supercharge employees

Employee AI really comes down to three things. Data & Context: AI is only as good as the info behind it. With the right data and context, people get answers they can actually trust. Control: Companies stay in charge. You decide what AI knows, how it speaks, and where the guardrails are. Re...

Staffbase Demo - Employee AI gives employees what they need to achieve more

Employee AI gives every employee what they need to achieve more. AI assistance available to all employees, personalized weekly digests that adapt to role and interest, and trustworthy information anchored in the company’s single source of truth.

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Staffbase Reviews (244)

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Isabelle G.

Communication Officer

1/7/2026

"Intuitive and Customizable Employee Communication"

5/5

What do you like best about Staffbase?

It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams which makes it even easier for our employees to access. After getting to know the platform, which was relatively easy with all of the learning material provided by Staffbase, the setup was pretty easy and intuitive. It is easy to personalize, and the studio is also very user-friendly. I found my way around quite fast which makes it easy to create pages and content to share. The team is also amazing; they were always checking in with us and providing answers to our questions very fast. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

/ Review collected by and hosted on G2.com.

Serkan A.

IT-Projektmanager

Enterprise (> 1000 emp.)

9/5/2025

"A very powerful "base""

4.5/5

What do you like best about Staffbase?

What I like most is the quite clear structure and user-friendliness. Our employees, as well as admins and editors, quickly find their way around and use both the mobile and web app intuitively. The possibilities for expansion are also a big plus, as we have a lot planned for the near future. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Now and then, while setting up the individual pages, we had difficulties finding certain settings, as they were, in our opinion, somewhat "hidden". Some functions or changes can only be implemented with the help of customer support. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

It is always a challenge to make the exchange of information and general access to news from the organization accessible to all employees. Not everyone has been provided with the necessary work equipment (smartphone, laptop). With Staffbase, we were able to provide the app to all user groups in a very low-threshold and secure manner. Review collected by and hosted on G2.com.

Suraj .

Senior Engineer IOT Mentor

Mid-Market (51-1000 emp.)

9/24/2025

""Great platform for internal communication and employee engagement""

3.5/5

What do you like best about Staffbase?

Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news with all employees in one place. The mobile app ensures that even remote or frontline workers stay connected, which improves overall collaboration. The user interface is clean and intuitive, making it simple for everyone to adopt without much training. It also helps boost employee engagement with features like surveys, feedback, and recognition, which adds a lot of value to company culture. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting up content or managing larger groups, which makes it slightly time-consuming. Some advanced customization features are limited, so creating highly tailored experiences requires extra effort. Additionally, loading times can occasionally be slow when handling a lot of media or documents, which interrupts the otherwise smooth user experience. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase has solved the challenge of keeping employees informed and engaged across different locations and roles. Before, it was difficult to ensure that important updates reached frontline staff or remote workers, but now everyone stays connected through one platform. It centralizes communication, reduces reliance on scattered emails, and makes information easily accessible. This has improved transparency, built stronger employee engagement, and created a more connected company culture. Review collected by and hosted on G2.com.

Verified User in Facilities Services

Enterprise (> 1000 emp.)

8/22/2025

"Great experience with Staffbase email tool!"

5/5

What do you like best about Staffbase?

Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal communication workflows. The introduction of the email tool was a game-changer—it allowed us to streamline our messaging, personalize content, and reach our target audiences more effectively. The implementation process was smooth and well-supported, and the collaboration with the Staffbase team was professional and efficient. Overall, I’m very pleased with the results and excited about the continued impact this tool will have on our communications strategy. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The layout options for the email tool can be improved. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase has helped us overcome key internal communication challenges by centralizing and simplifying how we reach our employees. The email tool, in particular, has solved the issue of fragmented messaging by allowing us to create targeted, visually appealing emails that resonate with specific audiences. It’s also improved delivery speed and engagement tracking, giving us valuable insights into what works. As a result, our communication is more consistent, efficient, and impactful across the organization. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

3/22/2025

"Great team and good product for employee intranet and comms"

4.5/5

What do you like best about Staffbase?

The team are helpful, especially the onboarding team. The online support resources are extensive covering many situations which makes onboarding the product much easier. There is also a helpful online campus to train up intranet editors.

The platform is helping us to reach new colleagues. The custom app in the app store is great.

The targeting features and built in email tool are fantastic

And helpful detailed analytics on employee engagement

Good range of APIs and integrations

Got administrator contrrol for communications team

Implementation took approx 25 weeks, largely caused by delays on our side. A working platform was built in just a few days.

Customer support so far has been fantastic and always receiving prompt responses. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Still a maturing product. Tagging features and targetting per news article rather than channel would be good Review collected by and hosted on G2.com.

Kayla W.

Communication Specialist

Enterprise (> 1000 emp.)

4/1/2025

"overall, it has been a great addition to our internal communications"

4/5

What do you like best about Staffbase?

One of its biggest strengths is its user-friendly interface. Even team members who aren't very tech-savvy can quickly learn how to use it without much training. The platform's design is intuitive, making it simple to create and send out emails. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

While the platform does a great job with basic features, it could include more tools to actively engage users. Additional interactive elements or creative templates could make the emails more captivating for employees and boost interaction. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

With Staffbase, we’ve been able to streamline our messaging, reduce confusion, and ultimately foster better engagement across the organization. It’s a platform that truly understands the complexities of internal communication and delivers practical solutions for staying connected with your team. Review collected by and hosted on G2.com.

Varun K.

Account Manager

Enterprise (> 1000 emp.)

7/31/2025

"Amazing Intranet software"

5/5

What do you like best about Staffbase?

The ease of use and readiness for changes Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Visually not the best looking.. That can be changed Review collected by and hosted on G2.com.

Verified User in Program Development

Mid-Market (51-1000 emp.)

10/16/2025

"Creative possibilities and strong support"

4.5/5

What do you like best about Staffbase?

Very good support, many creative possibilities Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

At first, it's a bit difficult to find one's way, but over time it becomes understandable. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Enterprise (> 1000 emp.)

12/6/2024

"Great App"

4/5

What do you like best about Staffbase?

Staffbase excels with its ease of use and simple implementation, making it accessible for everyone. The customer support is outstanding, ensuring quick and helpful assistance. Its rich features and user-friendly design encourage frequent use, making it a valuable tool for any organization. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showing promise for future updates. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase empowers organizations with its employee app, creating a communication hub that connects everyone, from the top leadership to frontline workers.

Seamless Communication

The app supports both top-down and bottom-up communication, enabling leaders to share updates effectively while giving employees a voice, fostering transparency and trust.

Engagement Through Gamification

Features like badges, challenges, and leaderboards encourage participation and make communication interactive and fun.

Building Team Spirit

By connecting employees across departments and locations, the app strengthens collaboration and a sense of belonging, even in decentralized teams.

Boosting Brand Identification

Sharing company values, success stories, and visions through the app helps employees feel connected to the brand, turning them into authentic ambassadors.

With Staffbase, companies achieve stronger engagement, better communication, and a unified, motivated workforce. Review collected by and hosted on G2.com.

Joke R.

Internal communications IT

Enterprise (> 1000 emp.)

1/14/2025

"Staffbase Email to the rescue!"

4.5/5

What do you like best about Staffbase?

The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase is our go-to platform for sending out internal communications. By using a single portal/tool, we make sure we have a unified process and it's clear for everyone what to use when sending out internal communications. It also makes it easier for the rest of the company to recognize trustworthy emails. Review collected by and hosted on G2.com.