# Mitel vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mitel. Users appreciate its reliability, noting a 99.99% uptime which minimizes call drops, making it a dependable choice for communication.
- **Users say** that RingEX offers a comprehensive all-in-one platform for calls, texts, video meetings, and team messaging. This versatility is highlighted by features like AI tools that automatically summarize meetings, enhancing productivity and user experience.
- **Reviewers mention** that the ease of use is a standout feature for RingEX, with many praising its clean and intuitive user interface. In contrast, while Mitel has a user-friendly GUI, it doesn't quite match the seamless experience that RingEX provides, especially for internal and external communications.
- **According to verified reviews** , RingEX's implementation process is quick and straightforward, which is a significant advantage for businesses looking to get up and running without delays. Mitel, while noted for its easy integration with existing systems, has fewer recent reviews highlighting this aspect, suggesting it may not be as current in user experience.
- **Users highlight** that RingEX's support team is highly responsive and supportive, contributing to a positive overall experience. In comparison, Mitel's support is rated lower, with users indicating that while it is functional, it may not always meet their expectations for timely assistance.
- **Reviewers note** that RingEX shines in its advanced communication features, such as high-quality video calls and instant messaging capabilities, which are rated significantly higher than those of Mitel. This makes RingEX a more attractive option for teams that rely heavily on these functionalities for collaboration.



| | Mitel | RingEX | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 235 | 1,403 | 
| **Largest Market Segment** | Mid-Market (45.9% of reviews) | Small-Business (58.1% of reviews) | 
| **Entry Level Price** | $20.99   /user/month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Mitel

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Performance Issues (2 reviews)
- App Instability (1 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Customer Service (49 reviews)

---
## Ratings Comparison
| Rating | Mitel | RingEX | 
|---|---|---|
  | **Meets Requirements** | 8.1 (191 reviews) | 8.8 (1147 reviews) | 
  | **Ease of Use** | 7.8 (192 reviews) | 8.6 (1164 reviews) | 
  | **Ease of Setup** | 7.3 (133 reviews) | 8.2 (745 reviews) | 
  | **Ease of Admin** | 7.3 (131 reviews) | 8.3 (660 reviews) | 
  | **Quality of Support** | 7.2 (175 reviews) | 8.0 (1049 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (131 reviews) | 8.3 (648 reviews) | 
  | **Product Direction (% positive)** | 6.2 (182 reviews) | 7.9 (1110 reviews) | 

---
## Pricing

### Mitel

#### Entry-Level Pricing

Plan: Essentials

Price: $20.99   /user/month

Description: PBX Features, Collaboration, Conferencing


[Browse all 4 editions](https://www.g2.com/products/mitel/pricing)

#### Free Trial

No

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Mitel | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Mitel | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Mitel | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Mitel | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Mitel | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Mitel | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Mitel | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Mitel | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Mitel | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Mitel | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | Mitel | RingEX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | 7.8/10 | 25 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Mitel | RingEX | 
|---|---|---|
| **Voice** | 8.3 (20 reviews) ✓ Verified | Not enough data | 
| **Social** | 7.0 (9 reviews) ✓ Verified | Not enough data | 
| **Web Chat** | 6.8 (10 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | 7.1 (12 reviews) ✓ Verified | Not enough data | 
| **Email** | 7.4 (12 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | Mitel | RingEX | 
|---|---|---|
| **Session Routing** | 8.3 (10 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.7 (9 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | 8.2 (10 reviews) ✓ Verified | Not enough data | 
| **Auto Dialer** | 7.7 (10 reviews) ✓ Verified | Not enough data | 
| **IVR** | 9.5 (13 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 9.1 (13 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 9.1 (9 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Mitel | RingEX | 
|---|---|---|
| **Session Summary Notes** | 8.3 (7 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 7.1 (7 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 7.1 (7 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 7.3 (5 reviews) ✓ Verified | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | 8.9/10 | 301 |

#### Collaboration Tools

| Feature | Mitel | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (141 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Mitel | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Mitel | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (162 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | 8.8/10 | 259 |

#### Platform

| Feature | Mitel | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (239 reviews) | 
| **Queue Management** | Not enough data | 8.7 (224 reviews) | 
| **Call Routing** | Not enough data | 9.1 (235 reviews) | 
| **Call Back** | Not enough data | 8.7 (221 reviews) | 
| **IVR** | Not enough data | 8.5 (214 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.8 (220 reviews) | 

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Mitel | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (223 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (217 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Mitel | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (225 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | 8.8/10 | 68 |

#### Basic Communication - Cloud PBX

| Feature | Mitel | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 9.0 (62 reviews) | 
| **Communication Management** | Not enough data | 8.9 (61 reviews) | 
| **Scalability** | Not enough data | 9.1 (57 reviews) | 
| **Integrations** | Not enough data | 8.2 (58 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Mitel | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (55 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | 7.8/10 | 133 |
| **RingEX** | 8.4/10 | 619 |

#### Platform Basics - VoIP Providers

| Feature | Mitel | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (97 reviews) | 
| **Call Management** | Not enough data | 8.7 (134 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (91 reviews) | 
| **Integrations** | Not enough data | 8.0 (111 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Mitel | RingEX | 
|---|---|---|
| **Phone Calls** | 8.5 (121 reviews) ✓ Verified | 9.1 (557 reviews) ✓ Verified | 
| **Video Calls** | 7.0 (35 reviews) ✓ Verified | 8.3 (406 reviews) ✓ Verified | 
| **Instant Messaging** | 6.9 (53 reviews) ✓ Verified | 8.8 (446 reviews) ✓ Verified | 
| **Screen Sharing** | 7.3 (48 reviews) ✓ Verified | 8.2 (363 reviews) ✓ Verified | 
| **Conference Calls** | 8.0 (85 reviews) ✓ Verified | 8.6 (431 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.0 (115 reviews) ✓ Verified | 9.0 (440 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (53 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (54 reviews) | 

#### Access

| Feature | Mitel | RingEX | 
|---|---|---|
| **Software Pairing** | 7.0 (54 reviews) ✓ Verified | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 7.4 (49 reviews) ✓ Verified | 8.4 (395 reviews) ✓ Verified | 
| **Individual Download** | 7.7 (57 reviews) ✓ Verified | 8.6 (429 reviews) | 

#### Advanced Features

| Feature | Mitel | RingEX | 
|---|---|---|
| **Hold Music** | 7.7 (90 reviews) ✓ Verified | 8.3 (449 reviews) | 
| **Automated Attendants** | 8.0 (97 reviews) ✓ Verified | 8.4 (408 reviews) ✓ Verified | 
| **VOiP Number** | 8.8 (106 reviews) | 9.0 (478 reviews) ✓ Verified | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Mitel | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Mitel | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | Mitel | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mitel | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mitel** | 7.7/10 | 17 |
| **RingEX** | 8.5/10 | 75 |

#### Agentic AI - UCaaS Platforms

| Feature | Mitel | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Mitel | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | 7.0 (9 reviews) ✓ Verified | Feature Not Available | 
| **Native VoIP** | 8.0 (9 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | 7.3 (8 reviews) ✓ Verified | 8.2 (18 reviews) | 

#### Features

| Feature | Mitel | RingEX | 
|---|---|---|
| **Voicemail to Email** | 8.8 (13 reviews) ✓ Verified | 8.9 (59 reviews) ✓ Verified | 
| **File Sharing** | 7.0 (5 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | 8.0 (11 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Video Conferencing** | 8.1 (9 reviews) ✓ Verified | 8.6 (54 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | 8.2 (50 reviews) | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Mitel (1):** [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to RingEX (9):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Mitel | RingEX | 
|---|---|---|
| **Small-Business** | 45.0% | 58.1% | 
| **Mid-Market** | 45.9% | 34.9% | 
| **Enterprise** | 9.1% | 6.9% | 

### By Industry

#### Mitel

- **Information Technology and Services:** 6.8%
- **Insurance:** 5.9%
- **Financial Services:** 5.9%
- **Construction:** 4.5%
- **Real Estate:** 4.5%
- **Non-Profit Organization Management:** 3.6%
- **Hospital & Health Care:** 3.2%
- **Education Management:** 3.2%
- **Medical Practice:** 2.7%
- **Legal Services:** 2.7%
- **Other:** 56.8%

#### RingEX

- **Computer Software:** 9.5%
- **Insurance:** 5.3%
- **Information Technology and Services:** 5.1%
- **Financial Services:** 5.0%
- **Staffing and Recruiting:** 4.7%
- **Hospital & Health Care:** 4.2%
- **Marketing and Advertising:** 4.2%
- **Real Estate:** 3.5%
- **Construction:** 3.4%
- **Health, Wellness and Fitness:** 3.4%
- **Other:** 51.8%

---
## Alternatives

### Alternatives to Mitel

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (257 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56483 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2522 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)

---
## Top Discussions

### Mitel

- Title: [Password Policy & Mobile Client](https://www.g2.com/discussions/password-policy-mobile-client) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello Thomas. Thank you for starting this discussion! 

I have asked internally regarding our password policies, but did you know we now allow..."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mitel-vs-ringex)