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RingCentral

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3,364 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2186
828
185
67
98
AP
Aency P.
Events Manager
09/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined Event Planning with Centralized Attendee Management

Ring Central Events simplifies the management of virtual events, from scheduling sessions and managing speakers and attendees. It is great to have event content, registration, and engagement tools consolidated on one platform.
KI
Kurt I.
09/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Virtual & Hybrid Events via RingCentral Events Reduce Travel and Venue Costs During Annual Summits

I am in charge of cost control, analytics and cross-functional events like safety training. What I love most about RingCentral Events is ability to host unlimited events in every format (hybrid, virtual and in-person) in one dashboard.
WT
William T.
09/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Consistent Automated Scorecards That Catch Issues Manual Reviews Missed

We used to grade call quality by a supervisor randomly picking a few calls a week and going through them by ear, which meant most calls never got looked at and grading was honestly a bit inconsistent depending on who was doing it that week. Automated scorecards against our own criteria go through way more calls now, consistent scoring every time instead of depending on which supervisor happened to be reviewing that day. Caught a pattern where one agent consistently skipped a required disclosure step, something that had been happening for weeks without anyone noticing since it never landed in the small random sample being manually checked.

About

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG