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RingCentral

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3,234 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2117
774
182
67
98
Benjamin B.
BB
Benjamin B.
Director of Operations at APEX Computer Solution Co
08/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Packed All-in-One Platform with Seamless Calling, Video, and SMS

There is so much packed into this platform that I'm still discovering new things months later. The video conferencing works well and integrates seamlessly with the phone system, so we don't need separate apps for everything anymore. I was genuinely surprised at how polished everything feels. The SMS capabilities have been really useful for communicating with customers who prefer text over phone calls, and having everything in one place means I'm not jumping between different tools constantly. Support has been responsive when we've had questions, and the online knowledge base covers most common issues. The ability to set up auto attendants without needing IT expertise was a huge plus for our small team.
Liam T.
LT
Liam T.
RevOps Manager at NexGen CRM Consulting
08/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use and Reliable, but Advanced Features and Pricing Take Effort to Navigate

The biggest thing for me is how easy it is to use. I'm not the most technical person, but I was able to figure out the basics within a day. The interface is clean and straightforward, which matters when you have a team that isn't always comfortable with new technology. We switched from an old on-premise system that was constantly giving us trouble, and RingEX has been rock solid since day one. The call quality is excellent, and I love that I can manage everything from one dashboard. The mobile app is also a lifesaver, especially for our remote workers who need to stay connected on the go. Setting up new users is simple, and the admin controls give me just enough flexibility without being overwhelming.
Divyanshi M.
DM
Divyanshi M.
Looking for job as a teacher in school
08/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use, Reliable Call Handling with Smooth Support Workflow Integration

The best things about it are the easy-to-use interface, reliable call handling, and smooth integration with customer support workflows.

About

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG